EnGenius EP-436 User Manual
EnGenius EP-436 User Manual

EnGenius EP-436 User Manual

4-line wireless phone system

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W I R E L E S S S O L U T I O N P R OV I D E R
EP-436
4-line Wireless Phone System

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Summary of Contents for EnGenius EP-436

  • Page 1 W I R E L E S S S O L U T I O N P R OV I D E R EP-436 4-line Wireless Phone System...
  • Page 2: Table Of Contents

    Table of Contents ............ Safety Instructions ............General Safety Instructions ............Product Safety Instructions ............Battery Safety Instructions ..........Regulatory Information ............Congratulations Equipment Checklist ..........Handset Illustration ..................... Handset Features ............Basic Handset Features ........... Additional Handset Features Base Illustration ............
  • Page 3 ................Ending a Call ..........Adjusting Receiver Voice Volume ............. Placing a Call On Hold ..................Mute ............Do Not Disturb (Silent Ring) ................Key Guard .......... Battery Recharge and Replacement ..........Advanced Operations ............... Handset Registration ............. Advanced Registration .............
  • Page 4: Safety Instructions

    Safety Instructions Caution: Your wireless telephone gives you freedom and flexibility to stay in touch while you move around. However, the safe and responsible use of the phone depends entirely on you. When using your phone equipment, safety instructions should be followed to avoid the risk of fire, electric shock, injury to person, and damage to property.
  • Page 5: Product Safety Instructions

    pacemaker. Do not carry the handset in a breast pocket. If you have any reason to suspect that interference is taking place, turn off your handset immediately. Product Safety Instructions 1. Read and understand all instructions. 2. Follow all warnings and instructions including those marked on the product.
  • Page 6 9. Never push objects of any kind into this product through housing slots/openings as they may damage the product, touch dangerous voltage points or short out parts that could result in fire, electric shock, or injury. 10. This product should be operated only from the type of power source indicated on the marking label.
  • Page 7: Battery Safety Instructions

    e. If the product has been dropped or housing has been damaged. f. If the product shows a distinct change in performance. Battery Safety Instructions 1. Use only manufacturer approved Nickel-Metal-Hydride (NiMH) rechargeable batteries and charger. Do not use other types of rechargeable batteries or non-rechargeable batteries.
  • Page 8: Regulatory Information

    Regulatory Information EP-436 FCC ID: NNA-EP-436 IC: 3059A-EP436 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 9 6. This telephone system has been tested and found to comply with the limits for Class B digital devices, pursuant to Part 15 of the FCC Rules and RSS210 of the DOC Rules. These limits are designed to provide reasonable protection against harmful interference in a general public installation.
  • Page 10: Congratulations

    Handsets that are within range of each other can use the 2-way feature even while out of range of the base station. EP-436 can support up to 90 handsets.
  • Page 11: Equipment Checklist

    Equipment Checklist 1. In a Base + Handset package, please find the following components: a. Base Station x 1 b. Base Antenna x 1 c. Base AC/DC Adaptor x 1 d. Handset x 1 e. Handset Long Antenna x 1 f.
  • Page 12: Handset Illustration

    Handset Illustration 1. Antenna 2. Receiver 4. 4-line LCD 10. Left/Right Soft Keys 6. 2-WAY/INTERCOM 11. Up/Down Scrolling Keys 5. TALK/FLASH TALK TALK 12. END Key 2-WAY 2-WAY FLASH FLASH INTERCOM INTERCOM 9. Headset Jack 8. Battery Tone Oper 3. Microphone 13.
  • Page 13: Handset Features

    Handset Features Basic Handset Features 1. Antenna 2. Earpiece/Receiver 3. Microphone 4. 4-line LCD (Liquid Crystal Display) a. The LCD display has LED (Light Emitting Diode) for backlighting. b. The 1 line of LCD consists of icons (see below). c. The 2 and 3 lines of the LCD, maximum 14 characters each, display status, message, menu selections, or user-editable alphanumerical characters.
  • Page 14 6. 2-WAY/INTERCOM a. Places an intercom call to another handset ID or a group ID (group paging). b. Intercom calls are digital, full duplex, and are conducted without the assistance from the base, thus leaving the base's line handling capacity intact. 7.
  • Page 15: Additional Handset Features

    Additional Handset Features 1. Up to 90 handsets and 99 Handset IDs a. ID 10-99: individual Handset IDs. ID 10 and 11 are the first two ID's assigned by the base and are designated "administrators" who can change base settings such as greeting message and other base administrative functions.
  • Page 16 Note: 1. Once enabled from the handset, all phone calls will be routed to the designated number until disabled. A warning message will appear on the LCD. 2. Intercom calls are not forwarded. Group calls are not forwarded. 10. Call Conferencing a.
  • Page 17 17. Call Hold a. Places call on hold. b. Change battery while call is on hold. 18. Mute 19. Phonebook a. 30 entries, each stores a phone number or handset ID (up to 28-digit) and name (up to14-character) b. Alphabetically sorted display and search. c.
  • Page 18: Base Illustration

    Base Illustration AUDIO DC IN 2. Audio in 6. DC in 5. Line in 4. Power LED 1. Antenna POWER POWER LINE 1 LINE 1 LINE 2 LINE 2 LINE 3 LINE 3 Digital 4-Line Wireless Telephone System LINE 4 LINE 4 3.
  • Page 19: Base Features

    Base Features Basic Base Station Features 1. Antenna a. When selecting a location for the base station, it is better to locate the base station as high as possible to avoid obstructions that may interfere with radio transmission. b. When using an outdoor antenna, locate the antenna (not the base station itself) as high as possible for a clear transmission path.
  • Page 20: Additional Base Station Features

    Custom greeting message cleared ID assigned to a phone line when AA is disabled, default = ID 10 (iii) Operator ID, default = ID 10 (iv) Registered handset ID table cleared b. Call Forwarding table: (i) Call Forwarding On/Off for all registered handsets, default = (ii) Clear Call Forwarding numbers for all registered handsets Notes: 1.
  • Page 21: Administrator Features

    Administrator Features Handsets 10 and 11 are designated administrators. Both have the same authority to perform base station administrative functions from their handset menu selections. No password is required and to remember. 1. Auto-Attendant (AA) Configuration a. Sets number of rings before AA answers (2-9). b.
  • Page 22: Charger Illustration

    Charger Illustration 1. DC In 3. Spare Battery Charging Slot 2. Handset Charging Slot 4. Handset Charging Indicator 5. Spare Battery Charging Indicator...
  • Page 23: Charger Features

    Charger Features 1. DC In Connects to Charger AC Adaptor. 2. Handset Charging Slot Charge handset battery when handset is placed in cradle. 90 minute fast charge from empty. 3. Spare Battery Charging Slot Charge spare battery when battery is placed in slot. 90 minute fast charge from empty.
  • Page 24: Getting Started

    Getting Started Base Station Installation 1. Install base station antenna. Note: The base station's antenna port has a reverse-thread connector; to install antenna or cable, turn counter- clockwise; to remove, turn clockwise. Improper installation may damage the connector. 2. Plug the transformer end of the base station AC/DC adaptor into a standard AC electrical power outlet, plug the other end into the "DC In"...
  • Page 25: Handset And Charger Installation

    In a hunt group, the Call Waiting and the Caller ID with Call Waiting (or called Type II Caller ID) features are unnecessary because a 2 call will come in on a separate line, rather than on the same line. For a 2 call coming in on a separate line, the phone system's built- in Call Waiting feature will alert the user and allow the user to toggle between 2 lines.
  • Page 26: Basic Operations

    Basic Operations Making a Telephone Call 1. Press TALK, wait for dial tone, and then enter phone number. 2. Alternatively, you can enter phone number first then press TALK key. When using this method to dial out, you can use the Clear (Left) and Delete (Right) soft keys to edit the number entered.
  • Page 27: Redial

    Redial 1. Press REDIAL (Left) soft key. 2. The LCD shows the last phone number dialed. To dial this number, press DIAL (Left) soft key. 3. Use Up or Down Arrow Key to scroll through the last 10 phone numbers dialed. Select and press DIAL soft key. Notes: Intercom numbers (Handset ID) are not stored in the last 10 numbers dialed log.
  • Page 28: Ending A Call

    3. If the handset is not on the cradle, press any key (except PWR, END, and the SILENT soft key) to answer. Notes: 1. The LCD displays the caller's Handset ID. 2. You can press the SILENT (Left) soft key if you choose to ignore the call.
  • Page 29: Mute

    3. If the operation (e.g., call transfer) after putting a call on-hold fails, the held call may be dropped. 4. You can power off the handset (e.g., change battery) while call is on hold. After power on again, you can continue the call by pressing UNHOLD (Left) soft key to terminate the hold state.
  • Page 30: Battery Recharge And Replacement

    Battery Recharge and Replacement 1. Charge the battery when one or several of the following happen: Phone makes low battery alert (1 long beep followed by 2 short beeps) every 30 seconds. b. Battery icon is empty. c. Phone does not respond when a key is pressed. d.
  • Page 31: Advanced Operations

    Advanced Operations Handset Registration 1. If your handset(s) is purchased as part of a system, it has been pre-registered with the base station at the factory. 2. You need to register the handset with the base station in the following situations: a.
  • Page 32: Advanced Registration

    f. Press the handset number key "2", this completes the de- registration process. Upon successful de-registration, the Handset will show ID "00". Notes: 1. The base has a 30 second registration timeout starting from pressing the REG button. The handset has a 12 second registration timeout starting from the registration or de-registration option has been selected.
  • Page 33: Handset Group Subscription

    4. Obtain a Specific Handset ID: a. If a particular Handset ID is preferred over sequentially assigned ID, the administrator can "tell" the base in advance what the next ID assignment should be. b. Press administrator handset Menu (Right) soft key. c.
  • Page 34: Call Transfer

    2. The base (administrator) is not responsible for group assignments. Consequently, it cannot de-subscribe a handset from a group. 3. When an outside line or an intercom caller enters a group ID, all Handsets subscribed to this group will ring. The first handset to answer will establish a link with the caller.
  • Page 35: Call Forwarding

    b. After the second handset answers, press the CONF (Left) soft key. c. Two handsets and one phone line can now talk simultaneously. Any one party can drop out of the 3-way conferencing, leaving the remaining two parties still in conversation. 4.
  • Page 36: Auto-Attendant (Aa)

    Handset 22. 6. The Call Forwarding feature should not be used to forward calls to an outside line if the EP-436 system is behind a PBX or key system. Auto-Attendant (AA) 1. When enabled by the administrator, an automated attendant would greet a telephone line incoming call.
  • Page 37: Call Waiting

    The system's integrated Auto-Attendant (AA) feature is designed for stand-alone operations, if the system is being used behind a PBX or key system, the EP-436 system's AA feature should not be used. Most PBX and key systems do not use the same protocols that are used with the EP-436 system's AA and may result in system conflicts and errors.
  • Page 38: Aa Configuration By Administrator

    4. Upon receiving the alert, the handset sounds an audible double beep alert and LCD displays "New call on Line 4". 5. Handset 15 can: a. Ignore the new call; continue talking to Line 1. b. Press FLASH key to switch to Line 4. c.
  • Page 39: Change System Settings By Administrator

    (iii) Press "3" to set number of rings before the AA picks up a call. Use Up/Down arrow to choose between 2 and 9 rings. (iv) Press "4" to turn AA On/Off: This can be done for each line separately. Turning off the AA may be useful when The line is not used by a group of people.
  • Page 40: Phonebook Operations

    b. Set next Handset ID to be assigned: Press "2" and enter a two-digit Handset ID when prompted. This is the ID that will be given out by the base to the next handset registering with the base. Notes: 1. De-registration by the administrator will disable a handset's ability to use the base station to make or receive phone calls.
  • Page 41 Notes: 1. When entering a phone number, the cursor automatically advances to the next digit field. Use Up and Down Arrows to move the cursor backward or forward to insert (to the left of the cursor) or delete (the digit above the cursor, or left of the cursor if cursor is on the right of the last digit).
  • Page 42: Menu Operations

    4. The entries are alphabetically sorted and stored as a list in an ascending order (A to Z) from the top of the list. a. If the phonebook is entered from the menu, the first entry displayed is the top of the list. b.
  • Page 43 4. Press "3" to view the last 10 numbers called, received, or missed. Records can be erased or edit/save into the phonebook. a. Press "1" to view the last 10 phone numbers dialed, starting from the most recent one. Use Up/Down Arrow to scroll through the list.
  • Page 44 5. Press "4" to set sound-related settings: a. Press "1" to select ringer volume: use the Up/Down Arrow scroll through 5 options: Low, Vibrate, Off, Ring-then-Vibrate, and High. Press SAVE (Left) soft key to save selection. Default = Low. b. Press "2" to select ringer tone: use the Up/Down Arrow scroll through 4 options: 0, 1, 2, and 3.
  • Page 45: Text Messaging

    (ii) Enter characters using the Character Table and method discussed in the Phonebook section. (iii) When finished, press SAVE (Left) soft key to save change. f. Press "6" to change LCD display contrast: (i) Use Up/Down Arrow to scroll through values 1 to 16. Pick one that is most suitable to you.
  • Page 46 d. Press OPTION (Right) soft key to erase or edit the current message: (i) Press "1" and confirm to erase message. Subsequent messages will be moved up in the Outbox. (ii) Press "2" to edit message. Follow the instructions above for entering a new message.
  • Page 47: Technical Specifications

    Technical Specifications Electrical Specifications Base Station Portable Handset Frequency 902-928 MHz 902-928 MHz RF Power Peak: 708 mW Peak: 708 mW Average: 76 mW Average: 304 mW Channel Spacing 200 kHz 200 kHz Number of Channels Modulation Multiple Access Frequency Hopping TDMA Frequency Hopping TDMA 100 per second Frequency Hopping Rate...
  • Page 48 W I R E L E S S S O L U T I O N P R OV I D E R 1580 Scenic Avenue Costa Mesa, CA 92626 US: 888-735-7888 / Canada: 888-397-2788 www.engeniustech.com Literature order number: 120-0003-04...

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