HP Pavilion TouchSmart 15-b167ca User Manual
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HP Pavilion TouchSmart 15-b167ca User Manual

HP Pavilion TouchSmart 15-b167ca User Manual

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  • Page 1 User Guide...
  • Page 2 Company under license. Intel is a be bound by the terms of the HP End User trademark of Intel Corporation in the U.S. License Agreement (EULA). If you do not and other countries.
  • Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 4 Safety warning notice...

  • Page 5: Table Of Contents

    1 Starting right ..............................1 Best practices ............................1 Fun things to do ............................ 1 More HP resources ..........................2 2 Getting to know your computer ........................3 Finding your hardware and software information ................. 3 Locating hardware ....................... 3 Locating software .........................
  • Page 6 4 Enjoying entertainment features ......................... 18 Using the webcam ..........................19 Using audio ............................19 Connecting speakers ......................19 Connecting headphones ....................20 Connecting a microphone ....................20 Checking the sound ......................20 Using video ............................20 Connecting an HDMI device ....................20 Configuring audio settings .................
  • Page 7 Replacing a user-replaceable battery ................39 Running on external AC power ......................39 Troubleshooting power problems ..................40 HP CoolSense (select models only) ....................40 Shutting down (turning off) the computer ................... 40 7 Managing and sharing information ......................42 Using a USB device ...........................
  • Page 8 Remove everything and reinstall Windows ................ 60 Recovering using HP Recovery Manager ................61 What you need to know ..................61 Using the HP Recovery partition to recover a minimized image (select models only) ...................... 61 Using HP Recovery media to recover ............... 62 Changing the computer boot order ..............
  • Page 9 Index ................................... 66...

  • Page 11: Starting Right

    Starting right This computer is a powerful tool designed to enhance your work and entertainment. To get the most out of your computer, read this chapter to learn about best practices after setup, fun things to do with your computer, and where to go to get more resources. Best practices To get the most out of your smart investment, after you set up and register the computer, we recommend the following steps:...

  • Page 12: More Hp Resources

    *You can find the expressly-provided HP Limited Warranty applicable to your product located with the user guides on your computer and/or on the CD/DVD provided in the box. In some countries/regions, HP may provide a printed HP Limited Warranty in the box.

  • Page 13: Getting To Know Your Computer

    Getting to know your computer Finding your hardware and software information Locating hardware To find out what hardware is installed on your computer: From the Start screen, type c, and then select Control Panel. Select System and Security, and then in the System area, select Device Manager. A list displays all the devices installed in your computer.
  • Page 14 Description ● Hard drive light Blinking white: The hard drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. NOTE: For information about HP 3D DriveGuard, Using HP 3D DriveGuard on page Digital Media Slot Supports the following digital card formats: ●...

  • Page 15: Left Side

    Left side Component Description Security cable slot Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating.

  • Page 16: Display

    For wireless regulatory notices, see the section of the Regulatory, Safety and Environmental Notices that applies to your country or region. To access this guide, select the HP Support Assistant app on the Start screen, select My computer, and then select User guides.

  • Page 17: Top

    TouchPad Component Description ● TouchPad light Amber: The TouchPad is off. ● Off: The TouchPad is on. TouchPad on/off button Turns the TouchPad on or off. TouchPad zone Moves the on-screen pointer and selects or activates items on the screen. NOTE: The TouchPad also supports edge-swipe gestures.

  • Page 18: Lights

    Lights Component Description ● Power light White: The computer is on. ● Blinking white: The computer is in the Sleep state, which is an energy-saving mode. The computer shuts off power to the display and other unneeded components. ● Off: The computer is off or in Hibernation. Hibernation is an energy-saving mode that uses the least amount of power.

  • Page 19: Buttons And Speakers

    Buttons and speakers Component Description ● Power button When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep (disabled by default). ● When the computer is in the Sleep state, press the button briefly to exit Sleep.

  • Page 20: Keys

    Keys Component Description Displays system information when pressed in combination with the key. Displays system information when pressed in combination with the key. Windows key Returns you to the Start screen from an open app or the Desktop. NOTE: Pressing the Windows key again will return you to the previous screen.

  • Page 21: Bottom

    Bottom Component Description Battery bay Holds the battery. Battery lock Locks and unlocks the battery. Vents (4) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
  • Page 22 Component Product name Serial number Product number Warranty period Model description (select models only) Have this information available when you contact support. The service label is located on the bottom of the computer. ● Regulatory label—Provides regulatory information about the computer. The regulatory label is located on the bottom of the computer.

  • Page 23: Connecting To A Network

    Connecting to a network Your computer can travel with you wherever you go. But even at home, you can explore the globe and access information from millions of websites using your computer and a wired or wireless network connection. This chapter will help you get connected to that world. Connecting to a wireless network Wireless technology transfers data across radio waves instead of wires.

  • Page 24: Using A Wlan

    To use operating system controls: From the Start screen, type n, and then select Settings. Type network and sharing in the search box, and then select Network and Sharing Center. For more information, from the Start screen, type h, and then select Help and Support. Using a WLAN With a WLAN device, you can access a wireless local area network (WLAN), which is composed of other computers and accessories that are linked by a wireless router or a wireless access point.

  • Page 25: Setting Up A Wlan

    Setting up a WLAN To set up a WLAN and connect to the Internet, you need the following equipment: ● A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from an Internet service provider ● A wireless router (2) (purchased separately) ●...

  • Page 26: Connecting To A Wlan

    Connecting to a WLAN To connect to a WLAN, follow these steps: Be sure that the WLAN device is on. If the device is on, the wireless light is on (white). If the wireless light is amber, press the wireless button. From the Desktop, tap or click the network status icon in the notification area, at the far right of the taskbar.

  • Page 27: Connecting To A Local Area Network (Lan)

    Connecting to a local area network (LAN) Use a LAN connection if you want to connect the computer directly to a router in your home (instead of working wirelessly), or if you want to connect to an existing network at your office. Connecting to a LAN requires an 8-pin, RJ-45 (network) cable.

  • Page 28: Enjoying Entertainment Features

    Enjoying entertainment features Use your HP computer as an entertainment hub to socialize via the webcam, enjoy and manage your music, and download and watch movies. Or, to make your computer an even more powerful entertainment center, connect external devices like a monitor, projector, or TV, or speakers and headphones.

  • Page 29: Using The Webcam

    For details about using the webcam refer to the CyberLink YouCam help. Using audio On your HP computer, you can download and listen to music, stream audio content from the web (including radio), record audio, or mix audio and video to create multimedia. To enhance your listening enjoyment, attach external audio devices such as speakers or headphones.

  • Page 30: Connecting Headphones

    Select Hardware and Sound, and then select Sound. Using video Your HP computer is a powerful video device that enables you to watch streaming video from your favorite websites and download video and movies to watch on your computer, without needing to access a network.

  • Page 31: Configuring Audio Settings

    To see the computer screen image on a high-definition TV or monitor, connect the high-definition device according to the following instructions. To connect an HDMI device to your computer, you need an HDMI cable, sold separately. Connect one end of the HDMI cable to the HDMI port on the computer. Connect the other end of the cable to the high-definition TV or monitor.

  • Page 32: Managing Your Photo, Audio, And Video Files

    To return the audio stream to the computer speakers: From the Windows desktop, right-click the Speakers icon in the notification area, at the far right of the taskbar, and then select Playback devices. On the Playback tab, select Speakers and Headphones. Select Set Default, and then select OK.

  • Page 33: Navigating Using Touch Gestures, Pointing Devices And The Keyboard

    Navigating using touch gestures, pointing devices and the keyboard Your computer allows navigation using touch gestures (select models only) in addition to the keyboard and mouse. Touch gestures can be used on your computer TouchPad or on a touch screen (select models only).

  • Page 34: Tapping

    NOTE: TouchPad gestures are not supported in all programs. To view a demonstration of each gesture: From the Start screen, type c to display the Apps list. Select Control Panel, and then select Hardware and Sound. Select Synaptics TouchPad. Click a gesture to activate the demonstration. To turn a gesture off or on: From the Synaptics TouchPad screen, select the check box next to the gesture that you want to turn off or on.

  • Page 35: Pinching/Zooming

    Pinching/zooming Pinching and zooming allow you to zoom out or in on images or text. ● Zoom in by placing two fingers together on the TouchPad zone and then moving your fingers apart. ● Zoom out by placing two fingers apart on the TouchPad zone and then moving your fingers together.

  • Page 36: Right-Edge Swipe

    Right-edge swipe The right-edge swipe reveals the charms, which let you search, share, start apps, access devices, or change settings. ● Swipe your finger gently from the right edge to display the charms. Top-edge swipe The top-edge swipe allows you to access All Apps available on the Start screen. IMPORTANT: When an app is active, the top-edge gesture varies depending on the app.

  • Page 37: Left-Edge Swipe

    Left-edge swipe The left-edge swipe reveals your open apps so that you can switch to them quickly. ● Swipe your finger gently from the left edge of the TouchPad to switch between apps. Using touch screen gestures (select models only) A touch screen computer allows you to control items on the screen directly with your fingers.

  • Page 38: Tapping

    Tapping To make an on-screen selection, use the tap function. ● Use one finger to tap an object on the screen to make a selection. Double-tap an item to open it. NOTE: Press and hold your finger on an object to open a help screen that provides information about the object.

  • Page 39: Rotating (Select Models Only)

    Rotating (select models only) Rotating allows you to turn items such as photos. ● Anchor the forefinger of your left hand on the object you want to rotate. Using your right hand, slide your forefinger around in a sweeping motion from 12 o’clock to 3 o’clock. To reverse the rotation, move your forefinger from 3 o’clock to 12 o’clock.

  • Page 40: Left-Edge Swipe

    Left-edge swipe The left-edge swipe accesses your recently opened apps so that you can switch between them quickly. ● Gently swipe your finger inward from the left edge of the display bezel to switch between recently opened apps. ● Without lifting your finger, swipe back toward the left edge to display all recently opened apps. Top-edge swipe and bottom-edge swipe The top-edge swipe or bottom-edge swipe allows you to open a list of apps available on your computer.

  • Page 41: Using The Keyboard And Mouse

    Tap All apps to view available apps. Using the keyboard and mouse The keyboard and mouse allow you to type, select items, scroll and to perform the same functions as you do by using touch gestures. The keyboard also allows you to use action keys and hot keys to perform specific functions.

  • Page 42: Using Microsoft Windows 8 Shortcut Keys

    Icon Description Opens Help and Support, which provides tutorials, information about the Windows operating system and your computer, answers to questions, and updates to your computer. Help and Support also provides automated troubleshooting tools and access to support. Decreases the screen brightness incrementally as long as you hold down the key. Increases the screen brightness incrementally as long as you hold down the key.

  • Page 43: Using The Hot Keys

    Shortcut Keys Shortcut Description Returns you to the Start screen from an open app or the Desktop. Pressing the key again returns you to the previous screen. Opens the charms. Opens the Desktop. Switches between open apps. NOTE: Continue to press this key combination until the app you want displays.

  • Page 44: Managing Power

    Managing power Your computer can operate on either battery power or external power. When the computer is only running on battery power and an AC power source is not available to charge the battery, it is important to monitor and conserve the battery charge. Your computer supports power plans to manage how your computer uses and conserves power so that you can balance computer performance with power conservation.

  • Page 45: Initiating And Exiting Sleep

    Initiating and exiting Sleep With the computer on, you can initiate Sleep in any of the following ways: ● Close the display. ● From the Start screen, point to the upper-right or lower-right corner of the screen. When the charms list opens, select Settings, select the Power icon, and then select Sleep. To exit Sleep: ●...

  • Page 46: Using The Power Meter And Power Settings

    To change the power plan, from the Start screen, type power, select Settings, and then select Power Options. The following power plans are available: ● HP Recommended (recommended). Automatically balances performance with energy consumption on capable hardware. ● Power saver. Saves power by reducing system performance and screen brightness where possible.

  • Page 47: Removing A User-Replaceable Battery

    To monitor the status of your battery, or if the battery is no longer holding a charge, run Battery Check in HP Support Assistant. To access battery information, select the HP Support Assistant app on the Start screen, and then select Battery and performance.

  • Page 48: Conserving Battery Power

    ● Connect an optional docking or expansion device. ● Connect an optional power adapter purchased as an accessory from HP. Resolving a low battery level when no power source is available Save your work and shut down the computer. Resolving a low battery level when the computer cannot exit Hibernation...

  • Page 49: Storing A User-Replaceable Battery

    User guides. Replacing a user-replaceable battery Battery Check in HP Support Assistant notifies you to replace the battery when an internal cell is not charging properly or when the battery storage capacity has reached a weak condition. If the battery is possibly covered by an HP warranty, instructions include a warranty ID.

  • Page 50: Troubleshooting Power Problems

    When HP CoolSense is off, the position of the computer is not detected and the performance and fan options remain at the factory setting. As a result, the surface temperature of the computer may be higher than it would be with HP CoolSense on.
  • Page 51 Shut down the computer under any of the following conditions: ● When you need to replace the battery or access components inside the computer ● When you are connecting an external hardware device that does not connect to a USB or video port ●...

  • Page 52: Managing And Sharing Information

    Managing and sharing information Drives are digital storage devices that help you store, manage, share, and access information. Your computer has an internal hard drive or a solid state drive that stores your computer's software, operating system, and also provides storage for all of your personal files. For added capacity or functionality, connect an external drive (purchased separately), such as an optical drive or hard drive, or insert a digital storage card directly from your phone or camera.

  • Page 53: Removing A Usb Device

    ▲ Connect the USB cable for the device to the USB port. NOTE: The USB port on your computer may look slightly different from the illustration in this section. A sound indicates that the device has been detected. NOTE: The first time you connect a USB device, a message displays on the Desktop and an icon appears in the notification area, letting you know that the device is recognized by the computer.

  • Page 54: Inserting And Removing A Digital Storage Card

    Inserting and removing a digital storage card To insert a digital storage card: CAUTION: To reduce the risk of damage to the digital card connectors, use minimal force to insert a digital card. Hold the card label-side up, with the connectors facing the computer. Insert the card into the digital storage slot, and then press in on the card until it is firmly seated.
  • Page 55 NOTE: When a disc like a DVD movie or game is copy-protected, it cannot be shared. To share folders or libraries on the same network: On the Desktop, open File Explorer. Click the Share tab on the Libraries window, and then click Specific people. Type a name in the File Sharing box, and then click Add.

  • Page 56: Maintaining Your Computer

    You drop the computer. ● You move the computer with the display closed while the computer is running on battery power. A short time after the end of one of these events, HP 3D DriveGuard returns the hard drive to normal operation. NOTE: Because solid-state drives (SSD) lack moving parts, HP 3D DriveGuard is unnecessary.

  • Page 57: Using Disk Cleanup

    Without the latest driver, you would not be getting the most out of your equipment. Go to the HP website to download the latest versions of HP programs and drivers. For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide support, go to http://welcome.hp.com/country/...

  • Page 58: Cleaning The Touchpad And Keyboard

    Cleaning the TouchPad and keyboard CAUTION: Never allow liquids to drip between the keys on the keyboard, even when you are cleaning the computer. This can permanently damage internal components. ● To clean and disinfect the TouchPad and keyboard, use a soft microfiber cloth or a static-free cloth without oil (such as a chamois cloth) moistened with an alcohol-free glass cleaner or use an acceptable germicidal disposable wipe.
  • Page 59 and in hazardous locations. If you are uncertain of the policy that applies to the use of a particular device, ask for authorization to use your computer before you turn it on. ● If you are traveling internationally, follow these suggestions: ◦...

  • Page 60: Securing Your Computer And Information

    Several types of passwords can be set. For example, when you set up your computer for the first time, you were asked to create a user password to secure your computer. Additional passwords can be set in Windows or in the HP Setup Utility (BIOS) that is preinstalled on your computer.

  • Page 61: Setting Windows Passwords

    Setting Windows passwords Password Function User password Protects access to a Windows user account. Administrator password Protects administrator-level access to computer contents. NOTE: This password cannot be used to access Setup Utility (BIOS) contents. Setting Setup Utility (BIOS) passwords Password Function ●...

  • Page 62: Using Antivirus Software

    Microsoft website and through the updates link in Help and Support. Installing HP and third-party software updates HP recommends that you regularly update the software and drivers that were originally installed on your computer. To download the latest versions, go to http://www.hp.com/support. At this location, you can also register to receive automatic update notifications when they become available.

  • Page 63: Securing Your Wireless Network

    If you have installed third-party software after you purchased your computer, regularly update the software. Software companies provide software updates to their products to correct security problems and improve functionality of the software. Securing your wireless network When you set up your wireless network, always enable security features. For more information, see Protecting your WLAN on page 15 Backing up your software applications and information Regularly back up your software applications and information to protect them from being permanently...

  • Page 64: Using Setup Utility (Bios) And System Diagnostics

    Updating the BIOS Updated versions of the BIOS may be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.

  • Page 65: Downloading A Bios Update

    Do not insert, remove, connect, or disconnect any device, cable, or cord. From the Start screen, select the HP Support Assistant app. Select Updates and then tune-ups, and then select Check for HP updates now. Follow the on-screen instructions. At the download area, follow these steps: Identify the most recent BIOS update and compare it to the BIOS version currently installed on your computer.
  • Page 66 To start System Diagnostics: Turn on or restart the computer, quickly press esc, and then press f2. Select the diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagnostic test while it is running, press esc. Chapter 10 Using Setup Utility (BIOS) and System Diagnostics...

  • Page 67: 11 Backing Up, Restoring, And Recovering

    After you successfully set up the computer, create HP Recovery media. This step creates a backup of the HP Recovery partition on the computer. The backup can be used to reinstall the original operating system in cases where the hard drive is corrupted or has been replaced.

  • Page 68: Creating Hp Recovery Media

    Support. From the Start screen, type h, and then select Help and Support. Creating HP Recovery media HP Recovery Manager is a software program that offers a way to create recovery media after you successfully set up the computer. HP Recovery media can be used to perform system recovery if the hard drive becomes corrupted.

  • Page 69: Restore And Recovery

    Remove everything and reinstall Windows on page ● If you want to reset your computer using a minimized image, you can choose the HP Minimized Image Recovery option from the HP Recovery partition (select models only) or HP Recovery media. Minimized Image Recovery installs only drivers and hardware-enabling applications.

  • Page 70: Using Windows Refresh For Quick And Easy Recovery

    Using Windows Refresh for quick and easy recovery When your computer is not working properly and you need to regain system stability, the Windows Refresh option allows you to start fresh and keep what is important to you. IMPORTANT: Refresh removes any traditional applications that were not originally installed on the system at the factory.

  • Page 71: Recovering Using Hp Recovery Manager

    To use the Factory Reset or System Recovery options, you must use HP Recovery media. ● If the HP Recovery media do not work, you can obtain recovery media for your system from the HP website. For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html.

  • Page 72: Using Hp Recovery Media To Recover

    Using HP Recovery media to recover You can use HP Recovery media to recover the original system. This method can be used if your system does not have an HP Recovery partition or if the hard drive is not working properly.

  • Page 73: 12 Specifications

    DC power source, it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer. The computer can operate on DC power within the following specifications. Operating voltage and current varies by platform.
  • Page 74 Operating -15 m to 3,048 m -50 ft to 10,000 ft Nonoperating -15 m to 12,192 m -50 ft to 40,000 ft Chapter 12 Specifications...

  • Page 75: 13 Electrostatic Discharge

    13 Electrostatic Discharge Electrostatic discharge is the release of static electricity when two objects come into contact—for example, the shock you receive when you walk across the carpet and touch a metal door knob. A discharge of static electricity from fingers or other electrostatic conductors may damage electronic components.
  • Page 76 47 wireless 32 components antivirus software, using 52 hard drive bottom 11 audio 19 HP 3D DriveGuard 46 display 6 audio functions, checking 20 hard drive light 4 left side 5 audio-in (microphone) jack 5 HDMI right side 3...
  • Page 77 11 system 61 network 4 mouse, external USB flash drive 62 RJ-45 (network) 4 setting preferences 23 using HP Recovery media 58 RJ-45 (network) lights 4 music 19 recovery media mute light, identifying 8 creating 58 creating using HP Recovery...
  • Page 78 reset Windows computer 59, 60 temperature 39 backup 58 steps 60 testing an AC adapter 40 File History 58, 59 restore Touch screen Refresh 59, 60 Windows File History 59 touch screen, using 27 reinstall 59, 60 right-edge swipe 29 Touch screen gestures 29, 30 remove everything and reinstall RJ-45 (network) jack, identifying...

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