Troubleshooting - Mio Moov M410 Series Hardware User Manual


Never attempt to disassemble, repair or make any modifications to your Mio. Disassembly, modification
or any attempt at repair could cause damage to your Mio and even bodily injury or property damage and
will void any warranty.

Do not store or carry flammable liquids, gases or explosive materials in the same compartment as your
Mio, its parts or accessories.

Troubleshooting

If you encounter a problem you cannot solve, contact an authorized service centre for assistance.
Problems
Your Mio does not turn on when using
battery power.
Screen responds slowly.
Screen freezes.
Screen is hard to read.
Cannot establish a connection with a
computer.
Solutions
The remaining battery power may be too low to operate your Mio.
Charge the battery using the in-car charger, home charger (may be
sold separately) or USB cable, then try again.
The remaining battery power may be too low to operate your Mio. If
the problem still persists, reset your Mio.
Reset your Mio.
Increase the screen brightness.
Ensure that your Mio and your computer are both turned on before
trying to establish a connection.
Make sure that the cable is securely plugged into the USB port on your
computer and on your Mio. Connect the USB cable directly to your
computer, not a USB hub.
Reset your Mio before connecting the USB cable. Always disconnect
your Mio before you restart your computer.
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