Alcatel ONE TOUCH 355 User Manual page 47

OH2_UM_GB_10-11-04 10/11/04
I am unable to make outgoing calls
• Make sure you have dialled a valid number and pressed the
• For international calls, make sure you have entered the country and area codes
• Make sure your mobile phone is connected to a network, and that the network is
not overloaded or unavailable
• Check your subscription with your operator (credit, SIM card valid, etc.)
• Make sure you have not barred outgoing calls (see page 69)
I am unable to receive incoming calls
• Make sure your mobile phone is switched on and connected to a network (check
for overloaded or unavailable network)
• Check your subscription with your operator (credit, SIM card valid, etc.)
• Make sure you have not forwarded incoming calls (see page 68)
• Make sure that you have not barred certain calls
The caller's name does not appear when a call is received
• Check that you have subscribed to this service with your operator
• Your caller has concealed his/her number
The sound quality of the calls is not optimal
• You can adjust the volume during a call by means of the
• Check the radio reception icon
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I am unable to use the features described in the manual
key •
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When I select a number from my directory, the number is not dialled
•
•
I am unable to create a file in my directory
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My callers are unable to leave messages on my voicemail
•
I am unable to access my voicemail
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•
key
Check with your operator to make sure that your subscription includes this
service
Check to be sure this feature does not require an Alcatel accessory
Make sure that you have correctly recorded the number in your file
Make sure that you have selected the country prefix when calling a foreign country
Make sure that your directory is not full; delete some files or change the directory
currently in use
Contact your network operator to check service availability
Make sure your operator's voicemail number is correctly entered in "Call
services/Voicemail"
Try later if the network is busy
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