Alcatel ONE TOUCH 153 User Manual page 30

OG1_UM_GB_29-06-04 15/07/04
My mobile phone is not connected to a network
• Try connecting in another location
• Verify the network coverage with your operator
• Check with your operator that your SIM card is valid
• Try selecting the available network(s) manually (see page 45)
• Try connecting at a later time if the network is overloaded
SIM card error
• Make sure the SIM card was correctly inserted (see page 12)
• Make sure the chip on your SIM card is not damaged or scratched
Unable to make calls
• Make sure you have dialled a valid number and press the
• For international calls, check the country and area codes
• Make sure your mobile phone is connected to a network, and that the
network is not overloaded or unavailable
• Check your subscription with your operator (credit, SIM card valid, etc.)
• Make sure you have not barred outgoing calls (see page 42)
Unable to receive calls
• Make sure your mobile phone is switched on and connected to a
network (check for overloaded or unavailable network)
• Check your subscription with your operator (SIM card validity)
• Make sure you have not forwarded incoming calls (see page 40)
• Make sure that you have not barred certain calls
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Your caller's name does not appear when a call is received
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The sound quality of calls is poor
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When I select a number from my directory the number is not
dialled
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I am unable to create a file in my directory
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Verify that you have subscribed to this service with your operator
Check that the correspondent's number and name have been stored in
your directory
Your correspondent has concealed his/her number
You can adjust the volume during a call by means of the
Check the radio reception icon
Make sure that you have correctly recorded the number in your file
Make sure that you have selected the country prefix when calling a
foreign country
Make sure that your SIM card directory is not full; delete some files or
save the files in the product directory
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