Reset Your Phone - HTC ONE User Manual

You cannot undo encryption. If you want to return to an unencrypted phone, you
must perform a factory reset.
1. Open the Notifications panel, and then touch
2. Select the encryption option for the type of storage you want to encrypt.
3. Touch Encrypt.
4. Enter the lock screen PIN or password.
5. Touch Next.
6. Touch Encrypt.
Encryption starts and the progress is displayed. The phone may restart a few times.
When the encryption process is complete, enter your PIN or password.

Reset Your Phone

Resetting the phone deletes all data and resets the phone back to its initial state — the state
before you turned on the phone for the first time. These items will be deleted when you reset the
phone.
● Your Google Account
● All other email and social networking accounts
● System and application data and settings
● Downloaded applications
Important: Make sure to back up important data you have on the phone to a microSD card
before you perform a reset.
Reset Your Phone via Settings
1. Open the Notifications panel, and then touch
2. Do any of the following:

If you want to erase all data on the phone storage, select Erase all data.

If you want to erase all data on an installed microSD card, select Erase storage
card.
3. Touch Reset phone.
4. Touch Erase everything. Your phone will power down and reset itself, which may take
up to 10 minutes.
Settings
> Storage.
> Storage > Factory data reset.
65