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Further help and advice for SMS related queries on BT lines:
BT Residential customers – call 151, choose option 2, when prompted by the Fault
■
Management Service select option 2, input your phone number on the handset and wait
to speak to a customer adviser.
BT Business customers – call 154, choose option 2, when prompted by the Fault
■
Management Service select option 2, input your phone number on the handset and wait
to speak to a customer adviser.
For other telephone service providers, please contact their customer services.
■
General sales enquiries:
BT Residential lines – call 150. BT Business lines – call 152.
■
For other telephone service providers, please contact their customer services.
■
Billing enquiries:
Refer to the telephone number shown on your telephone bill.
■
Other functions and services available from the SMS service
By sending the following commands to the BT text self administration facility you can
■
control functions and capabilities in your SMS phone and the way messages are handled.
Press MENU,
SMS TEXT MESSAGING
■
commands (depending upon what you wish to do) and send to 00000.
This will enable you to opt out from receiving voice text messages.
■
1
is highlighted. Press
OK
twice. Type in the following
Help
65
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