Chapter 7: Other Information; Troubleshooting - RCA J12H770 User Manual

Chapter 8: Other Information

Troubleshooting

Problem
No picture on screen.
The remote control doesn't work.
Picture appears slowly, after switch-
ing on.
No or Poor color
Horizontal/Vertical bars or
picture shaking
Unusual sound from inside the
set.
60
Check Point
• Check whether the set is turned on.
• Power cord inserted into wall outlet?
• Test if there is power coming from the wall outlet by plug-
ging in another product into the wall outlet where the
set's power cord was plugged in.
• Ensure remote is enabled in Commercial Interface menu.
• Ensure TV1/TV2 settings of TV match the remote.
• This is normal as the image is muted during the start up
process of the set. Please contact your service center, if the
picture has not appeared after five minutes.
• Select color in the Picture menu and press the Left or
Right button.
• Check for local interference such as a nearby electrical
appliance or power tool.
• A change in ambient humidity or temperature may result
in an unusual noise at the time of switching off or on of
the set and does not indicate a fault with the set.
Chapter 7