HP ProBook 4540s Maintenance And Service Manual
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HP ProBook 4540s Maintenance And Service Manual

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HP ProBook 4540s Notebook PC
HP ProBook 4440s Notebook PC
HP ProBook 4441s Notebook PC
Maintenance and Service Guide

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Summary of Contents for HP ProBook 4540s

  • Page 1 HP ProBook 4540s Notebook PC HP ProBook 4440s Notebook PC HP ProBook 4441s Notebook PC Maintenance and Service Guide...
  • Page 2 The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
  • Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 4 Safety warning notice...

  • Page 5: Table Of Contents

    Table of contents 1 Product description ............................1 2 External component identification ........................ 9 Display ..............................9 Display - SUSE Linux models ......................11 Top ..............................12 TouchPad .......................... 12 Lights ..........................13 Buttons, speakers, and fingerprint reader (select models only) ......... 14 Keys –...
  • Page 6 4 Removal and replacement procedures ....................... 50 Preliminary replacement requirements ....................50 Tools required ........................50 Service considerations ....................... 50 Plastic parts ....................... 50 Cables and connectors ..................51 Drive handling ....................51 Grounding guidelines ......................52 Electrostatic discharge damage ................ 52 Packaging and transporting guidelines ..........
  • Page 7 5 Computer Setup (BIOS) and Advanced System Diagnostics ..............120 Windows 7 – Computer Setup (BIOS) and Advanced System Diagnostics ........120 Using Computer Setup ....................120 Starting Computer Setup ................. 120 Navigating and selecting in Computer Setup ..........120 Restoring factory settings in Computer Setup ..........
  • Page 8 Specification information in Device Manager ................... 140 7 Backup and recovery ..........................141 Windows 7 – Backup and recovery ....................141 Creating recovery media with HP Recovery Disc Creator ..........142 Creating recovery media ................. 142 Backing up your information .................... 142 Performing a system recovery ..................

  • Page 9: Product Description

    4540s 4540s 4440s 4440s/ (UMA) (Disc) (UMA) 4441s (Disc) Product Name HP ProBook 4540s Notebook PC √ √ HP ProBook 4440s Notebook PC √ √ HP ProBook 4441s Notebook PC √ Processors Intel® Core™ i7 processor, Quad Core (6-MB L3 cache, 35W) Intel®...
  • Page 10 Category Description 4540s 4540s 4440s 4440s/ (UMA) (Disc) (UMA) 4441s (Disc) B970, 2.30-GHz processor √ √ √ √ Intel Celeron processor (2-MB L3 cache, 35W) 1000M, 1.80-GHz processor √ √ √ √ B840, 1.90-GHz processor √ √ √ √ Chipset Mobile Intel HM76 chipset √...
  • Page 11 ● 2048 (2048 × 1) Hard drives Supports 7-mm/9.5-mm, 2.5-in SATA hard drives √ √ √ √ with HP 3D DriveGuard Supports 12.7-mm. 2.5-inch hard drives with HP 3D √ √ DriveGuard Customer-accessible √ √ √ √ Supports the following drives: √...
  • Page 12 Category Description 4540s 4540s 4440s 4440s/ (UMA) (Disc) (UMA) 4441s (Disc) Ethernet Realtek RTL8151FH-CG 10/100/1000 √ √ √ √ S3/S4/S5 wake on LAN (AC mode only) √ √ √ √ Ethernet cable not included √ √ √ √ Wireless Integrated WLAN options by way of wireless module: Two WLAN antennas built into display assembly √...
  • Page 13 Category Description 4540s 4540s 4440s 4440s/ (UMA) (Disc) (UMA) 4441s (Disc) RJ-45 (Ethernet, includes link and activity lights) √ √ √ √ USB 3.0 (2) √ √ √ √ USB 2.0 (2) √ √ √ √ VGA (Dsub 15-pin) supporting 1600 × 1200 √...
  • Page 14 Category Description 4540s 4540s 4440s 4440s/ (UMA) (Disc) (UMA) 4441s (Disc) Novell™: SuSE Linux™ – SLED 11, 64-bit, SP2 √ √ √ √ (not available with WWAN) FreeDOS √ √ √ √ Preinstalled with Microsoft Office: Windows 7 Home Basic 64 with Microsoft Office √...
  • Page 15 Category Description 4540s 4540s 4440s 4440s/ (UMA) (Disc) (UMA) 4441s (Disc) Windows 8 Professional Digital Product Key 64-bit √ √ with Windows 7 Professional 32 Image and Office 2010 Home & Business Windows 8 Professional Digital Product Key 64-bit √ √...
  • Page 16 Category Description 4540s 4540s 4440s 4440s/ (UMA) (Disc) (UMA) 4441s (Disc) DRDVD Windows 7 √ √ √ √ DRDVD Windows 8 √ √ √ √ Windows 8 Professional 64 √ √ √ √ Web-only support: Windows XP Professional (Discrete graphic drive √...

  • Page 17: External Component Identification

    External component identification Display Component Description WWAN antennas (2)* (select models only) Send and receive wireless signals to communicate with wireless wide-area networks (WWAN). WLAN antennas (2)* Send and receive wireless signals to communicate with wireless local area networks (WLAN). Internal microphone(s) (1 or 2 depending on Record sound.
  • Page 18 Environmental Notices that applies to your country or region. These notices are located in Help and Support. To access this guide in Windows 8, select the HP Support Assistant app on the Start screen, select My computer, and then select the User guides.

  • Page 19: Display - Suse Linux Models

    Display - SUSE Linux models Component Description WLAN antennas (2)* Send and receive wireless signals to communicate with wireless local area networks (WLAN). Internal microphones (1 or 2 depending on Record sound. model) Webcam light (select models only) On: The webcam is in use. Webcam (select models only) Records video and captures still photographs.

  • Page 20: Top

    TouchPad Component Description TouchPad on/off button Turns the TouchPad on and off. TouchPad zone Moves the pointer and selects or activates items on the screen. Left TouchPad button Functions like the left button on an external mouse. Right TouchPad button Functions like the right button on an external mouse.

  • Page 21: Lights

    Lights Components Description ● Power light On: The computer is on. ● Blinking: The computer is in the Sleep state. ● Off: The computer is off or in Hibernation. Hibernation is an energy-saving mode that uses the least amount of power.

  • Page 22: Buttons, Speakers, And Fingerprint Reader (Select Models Only)

    Buttons, speakers, and fingerprint reader (select models only) Chapter 2 External component identification...
  • Page 23 Component Description ● Power button When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep/Suspend. ● When the computer is in the Sleep state, press the button briefly to exit Sleep/Suspend.

  • Page 24: Keys - Windows Models

    Keys – Windows models Model 4540s Component Description Displays system information when pressed in combination with the key. Executes frequently used system functions when pressed in combination with a function key, the num lk key, the key, or other keys. Windows 7 logo key Displays the Windows Start menu.

  • Page 25: Model 4440S/4441S

    Model 4440s/4441s Component Description Displays system information when pressed in combination with the key. Executes frequently used system functions when pressed in combination with a function key, the num lk key, the key, or other keys. Windows 7 logo key Displays the Windows Start menu.

  • Page 26: Keys - Suse Linux Models

    Keys - SUSE Linux models NOTE: Refer to the illustration that most closely matches your computer. Component Description Executes frequently used system functions when pressed in combination with a function key. Operating system logo key Displays the operating system menu. Function keys Execute frequently used system functions when pressed in combination with the...
  • Page 27 Component Description Executes frequently used system functions when pressed in combination with a function key. Operating system logo key Displays the operating system menu. Function keys Execute frequently used system functions when pressed in combination with the key. Operating system applications key Displays a shortcut menu for items beneath the cursor.

  • Page 28: Front

    Front Component Description ● Drive light Blinking white: The hard drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. Media Card Reader Supports the following digital card formats: ● Memory Stick PRO ● Memory Stick PRO Duo (needs an adapter) ●...

  • Page 29: Left

    Left Component Description Security cable slot Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. Power connector Connects an AC adapter. ●...

  • Page 30: Right

    Right Component Description USB 2.0 ports (2) Connect optional USB devices. Optical drive (select models only) Reads an optical disc. NOTE: On select models, the optical drive also writes to an optical disc. ● Optical drive light (select models only) On: The optical drive is being accessed.

  • Page 31: Bottom

    Bottom Component Description ● Battery and service door release latches Releases the battery from the battery bay by sliding the release latches one time. ● When the battery has been removed from the battery bay, releases the service door from the computer by sliding the release latches a second time.

  • Page 32: Illustrated Parts Catalog

    Illustrated parts catalog Service tag and PCID label Service tag When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag. ● Product name (1). This is the product name affixed to the front of the computer. ●...

  • Page 33: Pcid Label

    PCID label The PCID label provides the information required to properly reset the notebook firmware (BIOS) back to factory shipped specifications when replacing the system board. The label may have a different number of characters depending on the operating system on the computer. NOTE: Computer details may vary from images.

  • Page 34: Computer Major Components

    Computer major components Model 4540s Figure 3-1 Model 4540s Chapter 3 Illustrated parts catalog...
  • Page 35 Item Description Spare part number Display panel 39.6-cm (15.6-inch) HD, anti-glare, without webcam 683481-001 39.6-cm (15.6-inch) HD, anti-glare, with webcam 683482-001 39.6-cm (15.6-inch) HD, anti-glare, with webcam and WWAN 683483-001 Keyboard (includes cable) NOTE: For a detailed list of available keyboards, see Sequential part number listing on page For use in models without Windows 8...
  • Page 36 Item Description Spare part number ● Windows 8 Standard models with UMA graphics and an Intel Core i3-3120M 712922-501 processor ● Windows 8 Professional models with UMA graphics and an Intel Core i3-3120M 712922-601 processor ● Non-Windows 8 models with UMA graphics and an Intel Core i3-3110M processor 712921-001 ●...
  • Page 37 691415-001 (16) WWAN modules Ericsson F5321 HSPA+ with GPS 668969-001 Sierra MC8355 HSPA/CDMA with GPS 634400-001 HP un2430 EV-DO/HSPA Mini Card 702080-001 HP hs2350 hspa+ Mobile Broadband Module 710788-001 (17) Memory modules (PC3-12800, 1600-MHz, DDR3) 4-GB 641369-001 2-GB 652972-001 (18)
  • Page 38 Item Description Spare part number 3130M, 2.6-GHz processor with 3-MB L3 cache (includes thermal grease) 713163-001 3120M, 2.5-GHz processor with 3-MB L3 cache (includes thermal grease) 700627-001 3110M, 2.3-GHz processor with 3-MB L3 cache (includes thermal grease) 682417-001 2370M, 2.4-GHz processor with 3-MB L3 cache (includes thermal grease) 677152-001 2350M, 2.3-GHz processor with 3-MB L3 cache (includes thermal grease) 653340-001...

  • Page 39: Model 4440S/4441S

    Model 4440s/4441s Figure 3-2 Model 4440s/4441s Computer major components...
  • Page 40 Item Description Spare part number Display panel 35.6-cm (14.0-inch), anti-glare, without webcam 683644-001 35.6-cm (14.0-inch), anti-glare, with webcam 683645-001 35.6-cm (14.0-inch), anti-glare, with webcam and WWAN 683646-001 35.6-cm (14.0-inch), BrightView, without webcam 683647-001 35.6-cm (14.0-inch), BrightView, with webcam 683648-001 35.6-cm (14.0-inch), BrightView, with webcam and WWAN 683650-001 Keyboard (includes cable) NOTE:...
  • Page 41 Item Description Spare part number ● Windows 8 Professional and 2-GB discrete graphics memory 683494-601 For use in models in which the processor is soldered to the system board: ● Non-Windows 8 models with UMA graphics and an Intel Core i3-3120M processor 712922-001 ●...
  • Page 42 691415-001 (14) WWAN modules Ericsson F5321 HSPA+ with GPS 668969-001 Sierra MC8355 HSPA/CDMA with GPS 634400-001 HP un2430 EV-DO/HSPA Mini Card 702080-001 HP hs2350 hspa+ Mobile Broadband Module 710788-001 (15) Memory modules (PC3-12800, 1600-MHz, DDR3) 4-GB 641369-001 2-GB 652972-001 (16) Optical drive (includes bracket, bezel, and screws) DVD±RW and CD-RW Super Multi Double-Layer Combo Drive...
  • Page 43 Item Description Spare part number 3130M, 2.6-GHz processor with 3-MB L3 cache (includes thermal grease) 713163-001 3120M, 2.5-GHz processor with 3-MB L3 cache (includes thermal grease) 700627-001 3110M, 2.3-GHz processor with 3-MB L3 cache (includes thermal grease) 682417-001 2370M, 2.4-GHz processor with 3-MB L3 cache (includes thermal grease) 677152-001 2350M, 2.3-GHz processor with 3-MB L3 cache (includes thermal grease) 653340-001...

  • Page 44: Display Components

    Display components Item Description Spare part number Display bezel For use with 4540s models with a webcam 683478-001 For use with 4540s models without a webcam 683479-001 For use with 4440/4441s models with a webcam 683641-001 For use with 4440/4441s models without a webcam 683642-001 Webcam module for use in all models 683508-001...

  • Page 45: Plastics Kit

    Plastics Kit Item Description Spare part number Plastics Kit for use in 4540s models 683501-001 Plastics Kit for use in 4440s/4441s models 683662-001 Optical drive protective insert Secure Digital card protective insert Plastics Kit...

  • Page 46: Cable Kit

    Cable Kit Item Description Spare part number Cable Kit for use in 4540s models 683477-001 Cable Kit for use in 4440s/4441s models 683640-001 Battery connector cable Power connector cable Audio cable USB connector and cable Chapter 3 Illustrated parts catalog...

  • Page 47: Mass Storage Devices

    Mass storage devices Description Spare part number Hard drives 750-GB, 7200-rpm 633252-001 750-GB, 5400-rpm 634250-001 640-GB, 5400-rpm 669300-001 500-GB, 7200-rpm 634925-001 500-GB, 7200-rpm hard drive (locked; model 4440s/4441s only) 718475-001 500-GB, 5400-rpm (4540s models only) 683802-001 500-GB, 5400-rpm (4440s/4441s models only) 669299-001 320-GB, 7200-rpm 641672-001...

  • Page 48: Miscellaneous Parts

    Screw Kit For use with model 4540s 683504-001 For use with model 4440s/4441s 683664-001 Locks Notebook combination lock 591699-001 Mice HP USB Optical Travel Mouse 434594-001 Cases Slim top load case 592923-001 Nylon case 612757-001 Top load case 679921-001 Chapter 3 Illustrated parts catalog...

  • Page 49: Sequential Part Number Listing

    N = Non-user replaceable Spare part Description number flag 434594-001 HP USB Optical Travel Mouse 490371-001 Power cord for use in North America 490371-021 Power cord for use in Europe, the Middle East, and Africa 490371-031 Power cord for use in the United Kingdom...
  • Page 50 Cable Kit on page 38 for more Cable Kit spare part information) 683478-001 Display bezel for use with HP ProBook 4540s models with a webcam 683479-001 Display bezel for use with HP ProBook 4540s models without a webcam 683480-001 Display Hinge Kit for use on 4540s models (includes left and right hinges, hinge covers, screw...
  • Page 51 Spare part Description number flag 683486-001 Function board/power button board assembly for use in 4540s models (includes cable) 683487-001 Hard drive extension board for use in 4540s models 683488-001 Hard Drive Hardware Kit (includes hard drive bracket and screws) 683489-001 Heat sink for use in computers with discrete graphics with a removable processor (includes thermal material) 683490-001...
  • Page 52 Spare part Description number flag 683491-DH1 Keyboard for use in 4540s models without Windows 8 in the Netherlands 683491-FL1 Keyboard for use in 4540s models without Windows 8 in the Czech Republic and Slovakia 683491-FP1 Keyboard for use in 4540s models without Windows 8 — Arabic 683493-001 System board for use in models in which the processor is NOT soldered to the system board;...
  • Page 53 Cable Kit on page 38 for more Cable Kit spare part information) 683641-001 Display bezel for use with HP ProBook 4440s/4441s models with a webcam 683642-001 Display bezel for use with HP ProBook 4440s/4441s models without a webcam 683643-001 Display Hinge Kit for use in 4440s/4441s models (includes left and right hinges, hinge covers,...
  • Page 54 DVD-ROM drive for use in 4540s models 701658-001 Intel Core i7 processor, 3632QM, 2.2-GHz, 6-MB L3 cache (include thermal material) 702080-001 HP un2430 EV-DO/HSPA Mini Card 702237-001 Keyboard for use in 4540s models with Windows 8 in the United States 702237-031...
  • Page 55 Intel Core i5 processor, 3340M, 2.7-GHz, 3-MB L3 cache (include thermal material) 708762-001 Intel Core i5 processor, 3380M, 2.9-GHz, 3-MB L3 cache (include thermal material) 710788-001 HP hs2350 hspa+ Mobile Broadband Module 711903-001 Intel Core i5 processor, 3230M, 2.6-GHz, 3-MB L3 cache (includes thermal grease) 712919-001...
  • Page 56 Spare part Description number flag 712921-001 System board for use in non-Windows 8 models with UMA graphics and a soldered on Intel Core i3-3110M processor 712921-501 System board for use in Windows 8 Standard models with UMA graphics and a soldered on Intel Core i3-3110M processor 712921-601 System board for use in Windows 8 Professional models with UMA graphics and a soldered on...
  • Page 57 Spare part Description number flag 718659-601 System board for use in Windows 8 Professional models with UMA graphics and a soldered on Intel Core i3-3120M processor for use only in Brazil 731549-001 Display Cable Kit for use in 4440s/4441s models Sequential part number listing...

  • Page 58: Removal And Replacement Procedures

    Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Phillips P0 and P1 screwdrivers ● Torx T8 screwdriver Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

  • Page 59: Cables And Connectors

    Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion.

  • Page 60: Grounding Guidelines

    Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.

  • Page 61: Packaging And Transporting Guidelines

    Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.

  • Page 62: Equipment Guidelines

    Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.

  • Page 63: Component Replacement Procedures

    Component replacement procedures This chapter provides removal and replacement procedures. There are as many as 95 screws and screw locks, in 15 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw and screw lock size and location during removal and replacement.
  • Page 64 Tilt the battery upward (2), and remove it from the battery bay (3). Install the battery by inserting it into the battery bay until you hear a click. Chapter 4 Removal and replacement procedures...

  • Page 65: Using The Optional Security Screw

    Using the optional security screw Use the optional security screw to lock the service door to the bottom of the computer. When not in use the security screw can be stored inside the battery bay. Remove the battery: To use the security screw: Remove the battery.

  • Page 66: Bottom Door

    Bottom door Description Spare part number Bottom door for use in 4540s models 690978-001 Bottom door for use in 4440s/4441s models 690979-001 Before disassembling the computer, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 67: Sim

    NOTE: This section applies only to computer models with WWAN capability. NOTE: The SIM is provided by the end-user as a security measure for the WWAN module. The SIM should be removed, placed into a static-dissipative container, and then replaced when the computer is reassembled.

  • Page 68: Optical Drive

    Optical drive NOTE: All optical drive spare part kits include an optical drive bezel, bracket, and screws. Description Spare part number For use in 4540s models DVD-ROM drive 700845-001 DVD±RW and CD-RW Super Multi Double-Layer Combo Drive 683500-001 Blu-ray ROM DVD±RW SuperMulti DL Drive 683499-001 For use in 4440s/4441s models DVD±RW and CD-RW Super Multi Double-Layer Combo Drive...
  • Page 69 Remove the optical drive (3) from the computer. Reverse this procedure to install an optical drive. Component replacement procedures...

  • Page 70: Hard Drive

    Hard drive NOTE: All hard drive spare part kits include a hard drive bracket and screws. Description Spare part number 750-GB, 7200-rpm hard drive 633252-001 750-GB, 5400-rpm hard drive 634250-001 640-GB, 5400-rpm hard drive 669300-001 500-GB, 7200-rpm hard drive 634925-001 500-GB, 7200-rpm hard drive (locked) 718475-001 500-GB, 5400-rpm hard drive (4540s models only)
  • Page 71 Pull the Mylar tab on the hard drive (2) toward the side of the computer to disengage the hard drive from the connector, and then lift the hard drive out of the hard drive bay. NOTE: Model 4540s shown. If it is necessary to replace the hard drive cover, lift the Mylar tab to unlock it. Remove the four Phillips PM3.0×3.0 hard drive cover screws (1) that secure the cover to the hard drive.

  • Page 72: Memory Modules

    Failure to update the computer to the latest BIOS prior to installing new memory may result in various system problems. To update BIOS: Navigate to www.hp.com. Click Support & Drivers > click Drivers & Software. In the Enter a product name/number box, type the computer model information, and then click Search.
  • Page 73 Click the link for the most recent BIOS. Click the Download button, and then follow the on-screen instructions. Before removing the memory module, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 74: Wwan Module

    Sierra MC8355 HSPA/CDMA with GPS 634400-001 HP un2430 EV-DO/HSPA Mini Card 702080-001 HP hs2350 hspa+ Mobile Broadband Module 710788-001 Before removing the WWAN module, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 75 Remove the WWAN module (3) by pulling the module away from the slot at an angle. NOTE: WWAN modules are designed with a notch to prevent incorrect insertion. Figure 4-1 Removing the WWAN module NOTE: If the WWAN antennas are not connected to the terminals on the WWAN module, the protective sleeves must be installed on the antenna connectors, as shown in the following illustration.

  • Page 76: Wlan/Bluetooth Combo Card

    WLAN/Bluetooth combo card The computer uses a card that provides both WLAN and Bluetooth functionality. CAUTION: The WLAN module and the WWAN module are not interchangeable. Description Spare part number Atheros 9485GN 802.11b/g/n 1x1 WiFi and 3012 Bluetooth 4.0 Combo Adapter 655795-001 Broadcom 4313GN 802.11b/g/n 1x1 WiFi and 20702 Bluetooth 4.0 Combo Adapter 657325-001...
  • Page 77 Remove the WLAN module (3) by pulling the module away from the slot at an angle. NOTE: WLAN modules are designed with a notch to prevent incorrect insertion. NOTE: If the WLAN antennas are not connected to the terminals on the WLAN module, the protective sleeves must be installed on the antenna connectors, as shown in the following illustration.

  • Page 78: Keyboard

    Keyboard NOTE: For a detailed list of available keyboards, see Sequential part number listing on page Description Spare part number Keyboard for use in 4540s models without Windows 8 683491-xxx Keyboard for use in 4540s models with Windows 8 702237-xxx Keyboard for use in 4440s/4441s models without Windows 8 683657-xxx Keyboard for use in 4440s/4441s models with Windows 8...
  • Page 79 For model 4440s/4441s, remove the two Phillips PM2.5×6.0 screws that secure the keyboard to the computer. Position the computer right-side up with the front toward you. Open the computer as far as possible. Slide the keyboard downward toward the palm rest (1). Lift the top of the keyboard at an angle (2), and then pull the keyboard up to remove it from the palm rest(3).
  • Page 80 Rotate the keyboard until it rests on the palm rest (1), and then disconnect the keyboard cable by lifting the keyboard connector latch (2), and then disconnecting the keyboard cable from the system board (3). Remove the keyboard. Reverse this procedure to install the keyboard. Chapter 4 Removal and replacement procedures...

  • Page 81: Heat Shield

    Heat shield Description Spare part number Heat shield for use in 4540s models 687696-001 Heat shield for use in 4440s/4441s models 683497-001 Before removing the heat shield, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 82 Remove the heat shield from the computer (4). For model 4440s/4441s, remove the three Phillips PM2.0×3.0 screws (1) that secure the heat shield to the computer. Rotate the top of the shield upward (2). Lift the heat shield from the computer (3). Reverse this procedure to install the heat shield.

  • Page 83: Fan

    Description Spare part number Fan for use in 4540s models 683484-001 Fan for use in 4440s/4441s models 683651-001 Before removing the fan, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 84 Remove the fan from the system board (3). Reverse this procedure to install the fan. NOTE: To properly ventilate the computer, allow at least a 7.6-cm (3-in) clearance on the left side of the computer. The computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist.

  • Page 85: Heat Sink

    Heat sink All heat sink spare part kits include replacement thermal material. Description Spare part number For use in 4540s models: Heat sink for use in models with UMA graphics and a removable processor 683489-001 Heat sink for use in models with discrete graphics and a removable processor 683490-001 Heat sink for use in models with UMA graphics and the processor soldered to the system board 712920-001...
  • Page 86 Lift the left side of the heat sink up at an angle (2), and then pull it away from the side of the computer to remove it (3). To remove the UMA heat sink, in the order indicated, loosen the four captive Phillips screws (1) that secure the heat sink to the system board.
  • Page 87 NOTE: For UMA models, thoroughly clean thermal material from the surface of the system board (1) and heat sink (2) each time you remove the heat sink. All heat sink and processor spare part kits include thermal material. Reverse this procedure to install the heat sink. Component replacement procedures...

  • Page 88: Processor

    Processor NOTE: All processor spare part kits include replacement thermal material. Description Spare part number Intel Core i7 processor, Quad Core: 3632QM, 2.2-GHz processor with 6-MB L3 cache 701658-001 3612QM, 2.1-GHz processor with 6-MB L3 cache 680647-001 Intel Core i5 processors, Dual Core: 3380M, 2.9-GHz processor with 3-MB L3 cache 708762-001 3360M, 2.8-GHz processor with 3-MB L3 cache...
  • Page 89 Remove the battery (see Battery on page 55). Remove the following components: Bottom door (see Bottom door on page 58). Keyboard (see Keyboard on page Heat shield (see Heat shield on page Fan (see Fan on page Heat sink (see Heat sink on page Remove the processor: Position the computer upside-down.

  • Page 90: Top Cover

    Top cover NOTE: All top covers include the touchpad assembly. Description Spare part number Top cover for use in model 4540s: With a fingerprint reader 683506-001 Without a fingerprint reader 683507-001 For use in model 4440s/4441s: With a fingerprint reader 683666-001 Without a fingerprint reader 683667-001...
  • Page 91 For 4540s models, disconnect the following cables from the system board: (1) Speaker cable (2) Function board/Power button board cable (3) Fingerprint reader board cable For 4440s/4441 models, disconnect the following cables from the system board: (1) Function board/Power button board cable (2) Finger print reader board cable Position the computer upside down.
  • Page 92 For 4540s models, remove the following screws that secure the top cover to the computer: (1) 4 rubber screw covers from the corners of the computer (2) 11 Torx T8M2.5×6.0 screws Chapter 4 Removal and replacement procedures...
  • Page 93 For 4440s/4441s models, remove the following screws that secure the top cover to the computer: (1) 4 rubber screw covers from the corners of the computer (2) 9 Torx T8M2.5×6.0 screws (3) 1 Phillips PM2.5×3.0 screw from the hard drive bay Component replacement procedures...
  • Page 94 For 4540s models, remove the following screws that secure the top cover to the computer: (1) 2 Phillips PM2.0×2.5 screws from the optical drive bay (2) 3 Phillips PM2.0×2.0 broadhead screws from the battery bay For 4440s/4441s models, remove the following screws that secure the top cover to the computer: (1) 3 Phillips PM2.0×2.5 screws from the optical drive bay (2) 2 Phillips PM2.0×2.0 screws from the battery bay...
  • Page 95 Position the computer upright. For 4540s models, remove the two 2 Torx T8M2.5×6.0 screws screws that secure the top cover to the computer. For 4440s/4441s models, remove the three 2 Torx T8M2.5×6.0 screws screws that secure the top cover to the computer. Component replacement procedures...
  • Page 96 Turn the computer upright and open it as far as possible. Pry the top of the top cover loose from the computer (1). Lift the top cover up slightly (2), enough not to inadvertently disconnect the touch pad cable from the system board.

  • Page 97: Fingerprint Reader Board

    Fingerprint reader board NOTE: Fingerprint assembly spare part kits include cable, bracket, and screws. Description Spare part number Fingerprint reader board for use in 4540s models 683485-001 Fingerprint reader board for use in 4440s/4441s models 683652-001 Before removing the fingerprint reader board, follow these steps: Shut down the computer.
  • Page 98 Remove the reader and cable assembly from the top cover (4). Reverse this procedure to install the fingerprint reader board. Chapter 4 Removal and replacement procedures...

  • Page 99: Speaker Assembly

    Speaker assembly NOTE: In 4540s models, the speakers are mounted to the bottom of the top cover. NOTE: In 4440s/4441s models, the speakers are mounted to the base enclosure. Description Spare part number Speaker assembly for use in 4540s models 683505-001 Speaker assembly for use in 4440s/4441s models 683665-001...
  • Page 100 Lift the opposite end of each speaker away from the tab and up at an angle, and then pull the speaker away from tab and up and off the top cover (3). For model 4440s/4441s, position the computer upright and open as far as possible. Disconnect the speaker cable from the system board (1).

  • Page 101: Function Board/Power Button Board Assembly

    Function board/Power button board assembly Description Spare part number Function board/Power button board assembly for use in 4540s models (includes cable) 683486-001 Function board/Power button board for use in 4440s/4441s models (includes cable) 683653-001 Before removing the function board and power button board, follow these steps: Shut down the computer.
  • Page 102 Remove the power button board from the top cover. (3). Reverse this procedure to install the function board/power button board assembly. Chapter 4 Removal and replacement procedures...

  • Page 103: Audio Board

    Audio board Description Spare part number Audio board (includes cable) 683475-001 Before removing the audio board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 104: Usb Connector Assembly

    Reverse this procedure to install the audio board. USB connector assembly The USB connector assembly is included in the Cable Kit, spare part number 683477-001 for 4540s models and 683640-001 for 4440s/4441s models. Before removing the USB connector assembly, follow these steps: Shut down the computer.
  • Page 105 Remove the two Phillips PM2.5×4.5 screws (4440s/4441s models) (3) that secure the USB connector to the computer. NOTE: Model 4540s has only one screw securing the USB connector. Model 4440s/4441s has two screws. Reverse this procedure to install the USB connector assembly. Component replacement procedures...

  • Page 106: Battery Cable

    Battery cable The battery cable is included in the Cable Kit, spare part number 683477-001 for 4540s models, 684640-001 for 4440s/4441s models. Before removing the battery cable, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 107: System Board

    System board NOTE: All system board spare part kits include replacement thermal material. Description Spare part number System board for use in models in which the processor is NOT soldered to the system board; without Windows 8: UMA graphics with WWAN 683496-001 UMA graphics without WWAN 683495-001...
  • Page 108 Description Spare part number Windows 8 Standard models with UMA graphics and an Intel Core i3-3120M processor 718659-501 Windows 8 Professional models with UMA graphics and an Intel Core i3-3120M processor 718659-601 Non-Windows 8 models with UMA graphics and an Intel Core i3-3110M processor 718658-001 Windows 8 Standard models with UMA graphics and an Intel Core i3-3110M processor 718658-501...
  • Page 109 Disconnect the following cables from the system board (model 4440s/4441s shown): . ● (1) Power cable ● (2) Display cable ● (3) Battery connector cable ● (4) USB connector cable If disassembling 4440s/4441s models, skip to step 7. For model 4540s, remove the three Phillips PM2.5×4.5 screws (1) that secure the system board to the computer.
  • Page 110 Lift the right side of the system board up at an angle (2), and then lift it up and off the computer. For 4440s/4441s models, remove the two Phillips PM2.5×4.5 screws (1) that secure the system board to the computer, lift the right side of the board up at an angle (2), and then pull the board up and toward the right to remove it from the computer (3).

  • Page 111: Rtc Battery

    RTC battery Description Spare part number RTC battery 683502-001 Before removing the RTC battery, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
  • Page 112 Lift the battery from the system board (2). Reverse this procedure to install the RTC battery. 104 Chapter 4 Removal and replacement procedures...

  • Page 113: Optical Drive Extension Board (4540S Models Only)

    Optical drive extension board (4540s models only) Description Spare part number Optical drive extension board 683498-001 Before removing the optical drive extension board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 114 Pull the optical drive extension board straight away from the system board. Reverse this procedure to install the optical drive extension board. 106 Chapter 4 Removal and replacement procedures...

  • Page 115: Hard Drive Extension Board (4540S Models Only)

    Hard drive extension board (4540s models only) Description Spare part number Hard drive extension board 683487-001 Before removing the hard drive extension board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 116 Pull the hard drive extension board straight away from the system board. Reverse this procedure to install the hard drive extension board. 108 Chapter 4 Removal and replacement procedures...

  • Page 117: Power Cable

    Power cable The power cable is included in the Cable Kit, spare part number 683477-001 for 4540s models, 683640-001 for 4440s/4441s models. Before removing the power cable, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 118: Latch Assembly

    Lift the power cable assembly from the computer (2). Reverse this procedure to install the power cable. Latch assembly NOTE: The Latch Kit includes the latch, bracket, two screws, and spring. Description Spare part number Latch Kit 684635-001 Before removing the latch assembly, follow these steps: Shut down the computer.
  • Page 119 Speaker assembly (see Speaker assembly on page System board (see System board on page NOTE: The latch mechanism includes a small spring. Note the location of the spring. Remove the latch assembly: Position the computer right-side up, with the front toward you. Slide the latch toward the left (1).

  • Page 120: Display Assembly

    WWAN antenna transceivers and cables. For a list of individual display spare parts, see Display components on page Description Spare part number For use in silver HP ProBook 4540s models: ● 39.6-cm (15.6-inch) HD, anti-glare, without webcam 683481-001 ● 39.6-cm (15.6-inch) HD, anti-glare, with webcam 683482-001 ●...
  • Page 121 Position the computer upside down. Remove the WWAN antenna cables (1) and the WLAN antenna cables (2) from the routing path on the bottom of the computer. Position the computer upright. Remove the antenna cables (1) from the routing path (2) in the base enclosure. Pull the antenna cables through the hole that routes to the bottom of the computer .
  • Page 122 Lift the display assembly straight up and remove it (2). CAUTION: When installing the display assembly, be sure that the wireless antenna cables are routed and arranged properly. Failure to properly route the antennas can result in degradation of the computer's WLAN and WWAN performance.
  • Page 123 If you need to remove the hinge covers from the display hinges, pull the hinges straight up and off the display to remove them. Display hinge covers are available in the Display Hinge Kit using spare part number 683480-001 for 4540s models and 683643-001 for 4440s/4441s models. To replace the display bezel, remove the two rubber screw covers (1) and the two Phillips PM2.5×4.0 screws (2) in the bottom corners of the display bezel.
  • Page 124 Flex the top (1) of the bezel, the inside edges of the left and right sides (2), and then the bottom (3) of the bezel until it disengages from the display enclosure. Remove the display bezel (4). The bezel is available using the following spare part numbers: 683478-001: 4540s models with a webcam 683479-001: 4540s models without a webcam 683641-001: 4440s/4441s models with a webcam...
  • Page 125 If it is necessary to replace the webcam module (shown in the following image) or microphone module from the display enclosure, disconnect the cable from the module (1), and then gently pull the module away from the double-sided tape on the display enclosure (2). The webcam module is available using spare part number 683508-001.
  • Page 126 Remove the display hinges and panel from the display enclosure. Disconnect the display panel cable by rotating the display enclosure (1), lifting the tape (2) that covers the connector, and disconnecting the cable from the panel (3). Remove the three Phillips PM2.0×3.0 screws (1) that secure each display hinge to the display panel.
  • Page 127 Remove the display hinges (2). Display hinges are available in the Display Hinge Kit using spare part number 683480-001 for 4540s models and 683643-001 for 4440s/4441s models. Reverse this procedure to reassemble and install the display assembly. Component replacement procedures 119...

  • Page 128: Computer Setup (Bios) And Advanced System Diagnostics

    Computer Setup (BIOS) and Advanced System Diagnostics Windows 7 – Computer Setup (BIOS) and Advanced System Diagnostics Using Computer Setup Computer Setup, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Computer Setup includes settings for the types of devices installed, the startup sequence of the computer, and the amount of system and extended memory.

  • Page 129: Restoring Factory Settings In Computer Setup

    NOTE: You can use either a pointing device (TouchPad, pointing stick, or USB mouse) or the keyboard to navigate and make selections in Computer Setup. Press to enter Computer Setup. To exit Computer Setup menus, choose one of the following methods: ●...

  • Page 130: Updating The Bios

    The next sections describe different ways of updating the BIOS. Downloading SoftPaqs to update the BIOS Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. To install BIOS updates from the HP website, follow the steps below: Download the SoftPaq from the HP website.

  • Page 131: Determining The Bios Version

    Locate the .sig file in the ROM.cab file and rename it with the same prefix as the .bin file (for example, 68CDD.sig). Copy the renamed file to the Hewlett-Packard\BIOS\New\ folder in either the HP_Tools partition of the hard drive, or the USB flash drive. Restart the computer, and then press while the “Press the ESC key for Startup Menu”...

  • Page 132: Downloading A Bios Update

    Downloading a BIOS update CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter. Do not download or install a BIOS update while the computer is running on battery power, docked in an optional docking device, or connected to an optional power source.

  • Page 133: Main Menu

    Main menu Select To do this ● System information View and change the system time and date. ● View identification information about your computer. ● View specification information about the processor, memory size, and system BIOS. Security menu Select To do this Administrator password Control access to Setup Utility.

  • Page 134: Windows 8 - Computer Setup (Bios) And Advanced System Diagnostics

    You can view system information and error logs in the Advanced System Diagnostics window. To start Advanced System Diagnostics: Turn on or restart the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed, press f2.

  • Page 135: Restoring Factory Settings In Computer Setup

    NOTE: You can use either a pointing device (TouchPad, pointing stick, or USB mouse) or the keyboard to navigate and make selections in Computer Setup. Press to enter Computer Setup. To exit Computer Setup menus, choose one of the following methods: ●...

  • Page 136: Updating The Bios

    Updating the BIOS Updated versions of the BIOS may be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.

  • Page 137: Using Advanced System Diagnostics

    ● Battery test—This test analyzes the condition of the battery and calibrates the battery if necessary. If the battery fails the test, contact HP support to report the issue and purchase a replacement battery. ●...

  • Page 138: Suse Linux - Computer Setup (Bios) And Advanced System Diagnostics

    To start Advanced System Diagnostics: Turn on or restart the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed, press f2. Click the diagnostic test you want to run, and then follow the on-screen instructions.

  • Page 139: Restoring Factory Settings In Computer Setup

    Updated versions of the BIOS may be available on the HP Web site. Most BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.

  • Page 140: Determining The Bios Version

    Open your Web browser, go to http://www.hp.com/support, and select your country or region. Access the page on the HP Web site that provides software for your computer. Follow the on- screen instructions to identify your computer and access the BIOS update you want to download.

  • Page 141: Using Advanced System Diagnostics

    ● Battery test—This test analyzes the condition of the battery and calibrates the battery if necessary. If the battery fails the test, contact HP Customer Support to report the issue and purchase a replacement battery. ●...

  • Page 142: Specifications

    Specifications Computer specifications Metric U.S. Dimensions, 4540s models Length 25.6 cm 10.1 in Width 37.5 cm 14.8 in Height (front to rear) 2.9 to 3.6 cm 1.1 to 1.4 in Weight (equipped with optical drive, 1 DIMM, hard drive, 2.5 kg 5.5 lbs optical drive, WLAN module, 6 cell battery) Dimensions, 4440s/4441s models...

  • Page 143: 39.6-Cm (15.6-In), Hd Display Specifications

    Metric U.S. Operating 125 g, 2 ms, half-sine Nonoperating 200 g, 2 ms, half-sine Random vibration Operating 0.75 g zero-to-peak, 10 Hz to 500 Hz, 0.25 oct/min sweep rate Nonoperating 1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/min sweep rate NOTE: Applicable product safety standards specify thermal limits for plastic surfaces.

  • Page 144: 35.6-Cm (14.0-In), Hd Display Specifications

    35.6-cm (14.0-in), HD display specifications Metric U.S. Active diagonal size 35.6-cm 14.0-in Resolution 1366x768 (HD) Active area 309.399x173.952 Surface treatment Anti-glare or BrightView Contrast ratio 300:1 (typical) – Anti-glare 500:1 – BrightView Response time 8 ms Brightness 200 nits (typical) Viewing angle Backlight Luminance uniformity @ 13 points...

  • Page 145: Hard Drive Specifications

    Hard drive specifications 750-GB* 640-GB* 500-GB* 320-GB* Dimensions Height 9.5 mm 9.5 mm 9.5 mm 9.5 mm Width 70 mm 70 mm 70 mm 70 mm Weight 115 g 101 g 101 g 101 g Interface type SATA SATA SATA SATA Transfer rate 100 MB/sec...

  • Page 146: Dvd±Rw And Cd-Rw Supermulti Dl Combo Drive Specifications

    DVD±RW and CD-RW SuperMulti DL Combo Drive specifications Applicable disc Read: Write: CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD- CD-R and CD-RW ROM, CD-ROM XA, MIXED MODE CD, CD-I, DVD+R, DVD+RW, DVD-R, DVD- CD-I Bridge (Photo-CD, Video CD), RW, DVD-RAM Multisession CD (Photo-CD, CD-EXTRA, Portfolio, CD-R, CD-RW), CD-R, CD-RW, DVD- ROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD- R, DVD-RW, DVD+R, DVD+RW, DVD-RAM...

  • Page 147: Blu-Ray Disc Rom With Supermulti Dvd±R/Rw Dl Drive

    Blu-ray Disc ROM with SuperMulti DVD±R/RW DL Drive Applicable disc Read: Write: CD-DA, CD+(E)G, CD-MIDI, CDTEXT, CD-R and CD-RW DVD+R, DVD+R(9), CD-ROM, CD-ROM XA, DVD+RW, DVD-R, DVD-R(9),DVD-RW, MIXED MODE CD, CD-I, CD-I Bridge DVD-RAM (Photo-CD, Video CD), Multisession CD (Photo-CD, CD-EXTRA, Portfolio, CD-R, CD-RW), CD-R, CD-RW, DVDROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-R, DVD-RW, DVD+R,...

  • Page 148: Specification Information In Device Manager

    Specification information in Device Manager Device Manager allows you to view and control the hardware attached to the computer, as well as provides hardware specification information. You can also add hardware or modify device configurations using Device Manager. NOTE: Windows 7 includes the User Account Control feature to improve the security of your computer.

  • Page 149: Backup And Recovery

    Recovering information using recovery tools NOTE: For detailed instructions, perform a search for these topics in Help and Support. In case of system instability, HP recommends that you print the recovery procedures and save them for later use. NOTE: Windows includes the User Account Control feature to improve the security of your computer.

  • Page 150: Creating Recovery Media With Hp Recovery Disc Creator

    Creating recovery media with HP Recovery Disc Creator HP Recovery Disc Creator is a software program that offers an alternative way to create recovery media. After you successfully set up the computer, you can create recovery media using HP Recovery Disc Creator. This recovery media allows you to reinstall your original operating system as well as select drivers and applications if the hard drive becomes corrupted.

  • Page 151: Performing A System Recovery

    NOTE: Be sure that the computer is connected to AC power before you start the backup process. NOTE: The backup process may take over an hour, depending on file size and the speed of the computer. Select Start > All Programs > Maintenance > Backup and Restore. Follow the on-screen instructions to set up your backup, create a system image (select models only), or create a system repair disc (select models only).

  • Page 152: Using F11 Recovery Tools

    You must recover your operating system and programs using the Windows 7 operating system DVD and the Driver Recovery disc (both purchased separately) if the Windows partition and the HP Recovery partition are not listed. For additional information, see the Using a Windows 7 operating system DVD (purchased separately) section.

  • Page 153: Using A Windows 7 Operating System Dvd (Purchased Separately)

    Using a Windows 7 operating system DVD (purchased separately) To order a Windows 7 operating system DVD, go to the HP website. For U.S. support, go to http:// www.hp.com/go/contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/ wwcontact_us.html. You can also order the DVD by calling support. For contact information, see the Worldwide Telephone Numbers booklet included with the computer.

  • Page 154: Backing Up Your Information

    NOTE: Windows includes the User Account Control feature to improve the security of your computer. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support for more information.

  • Page 155: Using The Windows Recovery Tools

    Software not installed at the factory must be reinstalled. To recover the original hard drive image using f11: If possible, back up all personal files. If possible, check for the presence of the HP Recovery partition: From the Start screen, type C, and then select Computer. NOTE:...

  • Page 156: Using Windows 8 Operating System Media (Purchased Separately)

    Follow the on-screen instructions. Using Windows 8 operating system media (purchased separately) To order a Windows 8 operating system DVD, go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions. You can also order the DVD by calling support. For contact information, see the Worldwide Telephone Numbers booklet included with the computer.

  • Page 157: Using Windows Refresh For Quick And Easy Recovery

    Using Windows Refresh for quick and easy recovery When your computer is not working properly and you need to regain system stability, the Windows Refresh option allows you to start fresh and keep what is important to you. IMPORTANT: Refresh removes any traditional applications that were not originally installed on the system at the factory.

  • Page 158: Using Hp Software Setup

    Under Remove everything and reinstall Windows, select Get started, and follow the on- screen instructions. Using HP Software Setup HP Software Setup can be used to reinstall drivers or select software that has been corrupted or deleted from the system. From the Start screen, type HP Software Setup, and select Apps.

  • Page 159: Performing A System Recovery

    Select Computer > More Applications. In the left pane, click Tools, and then click Create HP Factory Image Restore DVD in the right pane. Follow the on-screen instructions to create an image file to burn a recovery disc.

  • Page 160: Usb Recovery Option (Select Models Only)

    The USB Recovery Disk On Key (flash drive) option allows you to create a backup image of the SLED operating system installed on select HP Business Notebooks. This Disk On Key may be used to restore the system to the original factory state when the F11 recovery option is not available. This process should be done on first obtaining the computer.

  • Page 161: Remove Everything And Reinstall Sled

    Once the USB Recovery Disk On Key has been selected, press enter. The USB Recovery Disk On Key will boot. Once the USB Recovery Disk On Key has booted, a dialog box will prompt, “Do you want to start the System-Restore?” If data on the computer has not been backed up, use the tab key and select No.

  • Page 162: Power Cord Set Requirements

    Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts ac, or from 220 to 240 volts ac. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.

  • Page 163: Requirements For Specific Countries And Regions

    Requirements for specific countries and regions Country/region Accredited agency Applicable note number Argentina IRAM Australia Austria Belgium CEBEC Brazil ABNT Canada Chile Denmark DEMKO Finland FIMKO France Germany India Israel Italy Japan The Netherlands KEMA New Zealand SANZ Norway NEMKO The People's Republic of China Saudi Arabia SASO...
  • Page 164 Country/region Accredited agency Applicable note number The United States The flexible cord must be Type HO5VV-F, 3-conductor, 0.75mm2 conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.

  • Page 165: Recycling

    Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP Web site at http:// www.hp.com/recycle. Display WARNING! The backlight contains mercury.
  • Page 166 Perform the following steps to disassemble the display assembly: Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel disengages from the display assembly.
  • Page 167 Disconnect all display panel cables (1) from the display inverter and remove the inverter (2). Remove all screws (1) that secure the display panel assembly to the display enclosure. Remove the display panel assembly (2) from the display enclosure. Position the display panel assembly upside-down. Remove all screws that secure the display panel frame to the display panel.
  • Page 168 Remove the display panel frame (2) from the display panel. Remove the screws (1) that secure the backlight cover to the display panel. Lift the top edge of the backlight cover (2) and swing it outward. Remove the backlight cover. Position the display panel right-side up.
  • Page 169 Remove the backlight cables (1) from the clip (2) in the display panel. Position the display panel upside-down. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. Remove the backlight frame from the display panel.
  • Page 170 Remove the backlight from the backlight frame. Disconnect the display panel cable (1) from the LCD panel. Remove the screws (2) that secure the LCD panel to the display rear panel. Release the LCD panel (3) from the display rear panel. Release the tape (4) that secures the LCD panel to the display rear panel.

  • Page 171: Index

    Index downloading an update 124, computer reset 149, 153 AC adapter light 21 128, 132 Computer Setup AC adapter, spare part numbers updating 122, 128, 131 navigating and selecting 120, 40, 46 Blu-ray Disc ROM with SuperMulti 126, 130 access cover release latches 23 DVD±R/RW DL Drive restoring factory settings 121, advanced system diagnostics...
  • Page 172 drives function keys optical 22 identifying 16, 17, 18, 19 keyboard preventing damage 51 product description 5 DVD-ROM Drive removal 70 graphics, product description 2 precautions 51 spare part numbers 27, 32, grounding equipment and DVD±RW and CD-RW Super Multi 43, 46, 70 methods 54 Double-Layer Combo Drive...
  • Page 173 microphone (audio-in) jack power cable removal/replacement product description 3 removal 109 preliminaries 50 microphone module spare part number 109 procedures 55 removal 117 power connector cable, remove everything and reinstall spare part number 36, 41 illustrated 38 Windows 149, 153 model name 1 power connector, identifying 21 reset...
  • Page 174 specifications Blu-ray Disc ROM with Web browser button, identifying SuperMulti DVD±R/RW DL Drive 139 Web browser light 13 computer 134 webcam 11 display 135, 136 product description 3 DVD±RW and CD-RW spare part number 45 SuperMulti DL Combo Drive webcam light, identifying 9, 11 webcam module hard drive 137 removal 117...

This manual is also suitable for:

Probook 4440sProbook 4441s

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