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TROUBLESHOOTING
1. If your Brilliant Creations Advanced Notebook
• Check your batteries. Make sure the batteries are fresh and properly installed.
• Insert the tip of a paper clip (or a similar object without a sharp tip) into the small hole
located on the bottom of the unit labeled "Reset"
• If you are still having problems, visit our web site at www.vtechkids.com for troubleshooting
tips.
2. If when pressing the On/Off button, nothing happens:
• Make sure your unit is plugged in.
• If you are using batteries, check to see that they are aligned correctly.
3. If you turn the unit on, but cannot see anything on the screen:
Adjust the contrast switch to adjust the darkness of the screen.
4. If you can't hear any sound:
Adjust the volume switch to adjust the sound level of the speaker.
5. If the screen is frozen and not responding to any input:
Use the tip of a paper clip (or a similar object without a sharp tip) to gently insert into the
Reset hole.
TECHNICAL SUPPORT
If you have a problem that cannot be solved by using this manual, we encourage you to
visit us online or contact our Consumer Services Department with any problems and/or
suggestions that you might have.
A support representative will be happy to assist you. Before requesting support, please be
ready to provide or include the information below:
• The name of your product or model number (the model number is typically located on
the back or bottom of your product).
• The actual problem you are experiencing.
• The actions you took right before the problem occurred.
Internet: www.vtechkids.com
Phone: 1-800-521-2010 in the U.S. or 1-877-352-8697 in Canada
OTHER INFO
DISCLAIMER AND LIMITATION OF LIABILITY
®
VTech
Electronics North America, L.L.C. and its suppliers assume no responsibility for any
damage or loss resulting from the use of this handbook. VTech
L.L.C. and its suppliers assume no responsibility for any loss or claims by third parties that
may arise through the use of this software. VTech
stops working or does not turn on:
TM
®
Electronics North America,
®
Electronics North America, L.L.C. and its
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