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Troubleshooting chart (continued)
CD player
■
Symptom
Playback does not
●
start.
Playback stops in
●
the middle or is not
performed properly.
Playback sounds are
●
skipped, or stopped
in the middle of a
track.
Remote control
■
Symptom
The remote control
●
does not operate.
Tuner
■
Symptom
The radio makes
●
unusual noises
continuously.
iPod, iPhone or iPad
■
Symptom
No sound is
●
produced.
iPod, iPhone or iPad
●
will not charge.
"This accessory is
●
not made to work
with iPhone" or "This
accessory is not
supported by iPhone"
appears on iPhone
screen.
Possible cause
Is the disc loaded face
●
down?
Does the disc satisfy the
●
standards?
Is the disc distorted or
●
scratched?
Is the unit located near
●
excessive vibrations?
Is the disc very dirty?
●
Has condensation formed
●
inside the unit?
Possible cause
Is the AC power lead of the
●
unit plugged in?
Is the battery polarity
●
correct?
Is the battery dead?
●
Is the distance or angle
●
incorrect?
Does the remote control
●
sensor receive strong light?
Possible cause
Is the unit placed near the
●
TV or computer?
Is the FM aerial or
●
AM loop aerial placed
properly? Move the aerial
away from the AC power
lead if it is located nearby.
Possible cause
The iPod, iPhone or iPad is
●
not playing.
The iPod, iPhone or iPad is
●
not properly connected to
the unit.
Is the AC power lead of the
●
unit plugged in?
The iPod, iPhone or iPad
●
is not making full contact
with the connector.
Using iPod (3rd
●
generation).
The iPod or iPhone is not
●
supported. Refer to page 8
for compatible models.
The iPhone battery is low.
●
Please charge the iPhone.
iPhone is not properly
●
docked.
USB
■
Symptom
Device cannot be
●
detected.
Playback does not
●
start.
Wrong time display.
●
Wrong file name
●
display.
Condensation
■
Sudden temperature changes, storage or operation in an
extremely humid environment may cause condensation
inside the cabinet (CD pickup, etc.) or on the transmitter
on the remote control. Condensation can cause the unit
to malfunction. If this happens, leave the power on with no
disc in the unit until normal playback is possible (about 1
hour). Wipe off any condensation on the transmitter with a
soft cloth before operating the unit.
If problem occurs
■
When this product is subjected to strong external
interference
(mechanical
electricity, abnormal supply voltage due to lightning, etc.)
or if it is operated incorrectly, it may malfunction.
If such a problem occurs, do the following:
1�
Set the unit to the stand-by mode and turn the power
on again.
2�
If the unit is not restored in the previous operation,
unplug and plug in the unit again, and then turn the
power on.
Note:
If neither operation above restores the unit, clear all the
memory by resetting it.
Factory reset, clearing all memory
■
1�
Press FUNCTION button (main unit) repeatedly or
AUDIO IN button (remote control) to enter Audio In
mode.
2�
Press
button (main unit) once.
3�
Press and hold button (main unit) until "RESET" appears.
Caution:
This operation will erase all data stored in memory
including clock, timer settings and tuner preset.
Before transporting the unit
■
Remove the iPod, iPhone, iPad, USB memory device and
disc from the unit. Then, set the unit to the power stand-by
mode. Carrying the unit with iPod, iPhone, iPad or USB
memory device left connected or discs left inside might
damage the unit.
Possible cause
Is there any MP3/WMA file
●
available?
Is the device properly
●
connected?
Is it an MTP device?
●
Does the device contain
●
AAC file only?
Is it a copyright protected
●
WMA file?
Is it a false MP3 file?
●
Is Variable Bitrate file being
●
played back?
Is the File Name written
●
in Chinese or Japanese
characters?
shock,
excessive
static
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