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Saeco HD8964 User Manual

Granbaristo
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02

USER MANUAL

Type HD8964
Read carefully before using the machine.
Register your product and get support at
www.philips.com/welcome

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Table of Contents
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Summary of Contents for Saeco HD8964

  • Page 1: User Manual

    USER MANUAL Type HD8964 Read carefully before using the machine. Register your product and get support at www.philips.com/welcome...

  • Page 2: Important Safeguards

    IMPORTANT SAFEGUARDS When using electrical appliances, basic safety precautions should always be followed, including the following: 1. Read all instructions. 2. Do not touch hot surfaces. Use handles or knobs. 3. To protect against fire, electric shock and injury to persons do not immerse cord, plugs, or appliance in water or other liquid.
  • Page 3 CAUTION This appliance is for household use only. Any servicing, other than cleaning and user maintenance, should be performed by an authorized service center. Do not immerse machine in water. To reduce the risk of fire or electric shock, do not disassemble the machine. There are no parts inside the machine serviceable by the user.

  • Page 4: Table Of Contents

    To fully benefi t from the support that Saeco off ers, please register your product at www.philips.com/welcome. This user manual applies to HD8964. The machine is suitable for preparing espresso coff ees using whole coff ee beans, and it is supplied with a milk carafe so you can prepare your perfect Cappuccino or Latte Macchiato in a quick and easy way.
  • Page 5 ENGLISH BREWING MILK-BASED BEVERAGES ..............36 Adjusting the Milk-Based Product Length ....................39 SPECIAL BEVERAGES ..................41 Hot Water ..............................41 Adjusting the Hot Water Dispensing ......................43 Special Beverages Menu for Brewing Other Beverages................44 Adjusting the Other Beverages Quantity for the Menu “Special Beverages” ..........45 BEVERAGE PROGRAMMING ................46 Aroma ..............................47 Coff ee Quantity ............................47...

  • Page 6: Important

    ENGLISH IMPORTANT Safety Instructions This machine is equipped with safety features. Nevertheless read the safety instructions carefully and only use the ma- chine as described in these instructions to avoid accidental injury or damage. Keep this user manual for future reference. The term WARNING and this icon warn against possible severe injuries, danger to life and/or damage to the machine.
  • Page 7 • Do not make any modifi cations to the machine or its power cord. Only have repairs carried out by a service centre authorised by Philips to avoid a hazard. • The machine should not be used by children younger than 8 years old.

  • Page 8: Caution

    ENGLISH • Children should be supervised to ensure that they do not play with the machine. • Never insert fi ngers or other objects into the coff ee grinder. Caution • The machine is for household use only and is not intended for use in environments such as canteens, staff kitchens of shops, offi ces, farms or other work environments.

  • Page 9: Compliance With Standards

    This machine complies with EU Directive 2002/96/EC. This Philips appliance complies with all the applicable stand- ards and regulations relating to the exposure to electromag- netic fi elds.

  • Page 10: Installation

    INSTALLATION Product Overview 10 11 35 36...

  • Page 11: General Description

    ENGLISH General Description 1. Coff ee bean hopper with lid 2. Cup-warming surface 3. Water tank + lid 4. INTENZA+ water fi lter 5. Pre-ground coff ee compartment 6. Service door button 7. Control panel 8. Removable dispensing spout 9. Service door 10.

  • Page 12: Preparing For Use

    ENGLISH PREPARING FOR USE Machine Packaging The original packaging has been designed and constructed to protect the machine during transport. We recommend keeping the packaging material for possible future transport. Machine Installation Remove the drip tray with grill and the carafe from the packaging. Remove the machine from the packaging.
  • Page 13 ENGLISH Lift the left outer lid. Remove the water tank by using the handle incorporated on the inner lid. Rinse the water tank with fresh water. Fill the tank with fresh drinking water up to the MAX level and place it back into the machine.

  • Page 14: Using The Machine For The First Time

    ENGLISH Insert the plug into the socket located on the back of the machine. Insert the plug on the other end of the power cord into a wall socket with suitable power voltage. Switch the power button on the back of the machine to “I” to turn on the machine.

  • Page 15: Automatic Rinse/Cleaning Cycle

    ENGLISH The machine is in warm-up phase. HEATING UP… Automatic Rinse/Cleaning Cycle When warm-up is complete, the machine automatically performs a rinse/ self-cleaning cycle of the internal circuit with fresh water. This takes less than a minute. Place a container under the dispensing spout to catch the small amount of water which will be dispensed.

  • Page 16: Manual Rinse Cycle

    ENGLISH Manual Rinse Cycle You need to perform a rinse cycle when using the machine for the fi rst time. During this process, the coff ee brewing cycle is activated and fresh water fl ows through the dispensing spout. This takes a few minutes. Place a container under the dispensing spout.
  • Page 17 ENGLISH When choosing the product, the machine asks you to confi rm that the ground coff ee has been inserted. Press the “ ” button. The machine will start dispensing water from the INSERT dispensing spout. PREGROUND COFFEE AND PRESS OK When the dispensing is complete, empty the container and place it back under the water dispensing spout.
  • Page 18 ENGLISH At the end, fi ll the water tank again up to the MAX level. Now the ma- chine is ready for coff ee brewing. This icon will be displayed. Note: When you haven’t used the machine for 2 or more weeks, the machine will automatically perform an automatic rinse/self-cleaning cycle after you switch it on.

  • Page 19: Measuring And Programming Water Hardness

    ENGLISH Measuring and Programming Water Hardness Water hardness measuring is very important in order to defi ne the machine descaling frequency and to install the “INTENZA+” water fi lter (for more details on the water fi lter, see next chapter). To measure the water hardness follow the steps below: Immerse the water hardness test strip (supplied with the machine) in water for 1 second.
  • Page 20 ENGLISH Press the “ ” button to select “SETTINGS”. MENU COFFEE PROFILES MAINTENANCE SETTINGS STATISTICS Press “ ” to confi rm. MENU COFFEE PROFILES MAINTENANCE SETTINGS STATISTICS Press “ ” to confi rm “WATER” selection. SETTINGS WATER LANGUAGE STAND-BY RESTORE TO DEFAULT Press “...

  • Page 21: Intenza+" Water Filter Installation

    ENGLISH “INTENZA+” Water Filter Installation We recommend you to install the “INTENZA+” water fi lter as this prevents limescale build-up in your machine and preserves a more intense aroma of your coff ee. Water is a crucial part of every coff ee, so it is very important to always have it professionally fi ltered.
  • Page 22 ENGLISH Press “ ” to confi rm. MENU COFFEE PROFILES MAINTENANCE SETTINGS STATISTICS Press “ ” to confi rm “WATER” selection. SETTINGS WATER LANGUAGE STAND-BY RESTORE TO DEFAULT Press the “ ” button to select “ACTIVATE FILTER”. WATER HARDNESS Press “ ”...
  • Page 23 ENGLISH Put the “INTENZA+” water fi lter into the empty water tank. Press it down until it cannot move any further. Fill the tank with fresh water up to the MAX level and place it back into the machine. Press “ ”...

  • Page 24: Replacing The "Intenza+" Water Filter

    ENGLISH Press “ ” to confi rm. ACTIVATE FILTER PLACE A CONTAINER UNDER THE WATER SPOUT The machine starts dispensing water. This screen will be displayed. ACTIVATE FILTER When the machine stops dispensing, remove and empty the container. Now the machine is ready to brew. In this way the machine has been programmed to inform the user of the need to replace the “INTENZA+”...

  • Page 25: Adjustments

    ENGLISH ADJUSTMENTS The machine allows for certain adjustments so that you can brew the best tasting coff ee possible. Coff ee Profi le The machine allows to accommodate the individual preferences and set- tings of up to 6 diff erent profi les. The machine has 1 preset profi le indicated by the icon on the left.

  • Page 26: Disabling A User Profi Le

    ENGLISH Press the “ ” to confi rm the “ENABLE PROFILE” selection COFFEE PROFILES ENABLE PROFILE DISABLE PROFILE Press the “ ” button or the “ ” button to select the desired profi le, which will be represented by a unique icon. ENABLE PROFILE USER 1 = USER 2 =...
  • Page 27 ENGLISH Press “ ” to confi rm. MENU COFFEE PROFILES MAINTENANCE SETTINGS STATISTICS Press the “ ” button to select “DISABLE PROFILE”. COFFEE PROFILES USER 1 ENABLE PROFILE DISABLE PROFILE Press the " " button to select the profi le to disable. Press the " "...

  • Page 28: Saeco Adapting System

    ENGLISH Saeco Adapting System Coff ee is a natural product and its characteristics may change according to its origin, blend and roast. The machine is equipped with a self-adjusting system that allows the use of all types of coff ee beans available on the market except for caramelized and fl avoured coff ee beans.

  • Page 29: Adjusting The Aroma (Coff Ee Strength)

    ENGLISH The reference marks in the coff ee bean hopper compartment indicate the grind setting. There are 5 diff erent grind settings to choose from position 1 for coarse grind - lighter taste to position 2 for fi ne grind - bolder taste.

  • Page 30: Adjusting The Dispensing Spout

    ENGLISH Adjusting the Dispensing Spout The height of the dispensing spout can be adjusted to better fi t the dimen- sions of the cups that you wish to use. Move the dispensing spout up or down with your fi ngers to adjust its height as shown in the image.

  • Page 31: Adjusting The Coff Ee Quantity

    ENGLISH Adjusting the Coff ee Quantity The machine allows you to adjust the amount of brewed coff ee or milk ac- cording to your taste and the size of your cups. Each time the Espresso “ ”, the Café Crème “ ”, the Coff ee “...

  • Page 32: Brewing Coffee

    ENGLISH BREWING COFFEE Before brewing the coff ee, make sure that there are no warnings shown on the display, and that the water tank and coff ee bean hopper are fi lled. Coff ee Brewing Using Coff ee Beans Place 1 or 2 cups under the dispensing spout. Press the “...

  • Page 33: Coff Ee Brewing Using Pre-Ground Coff Ee

    ENGLISH Coff ee Brewing Using Pre-Ground Coff ee This function allows you to use pre-ground and decaff einated coff ee. With the pre-ground coff ee function you can only brew one coff ee at a time. Place a cup under the dispensing spout. REGULAR Press the "...
  • Page 34 ENGLISH Open the pre-ground coff ee compartment lid. Add one measuring scoop of pre-ground coff ee into the compartment. Use only the measuring scoop supplied with the machine. Then close the pre-ground coff ee compartment lid. Warning: Add only pre-ground coff ee to the pre-ground coff ee compartment. Other substances and objects may cause severe damage to the ma- chine.

  • Page 35: Milk Carafe

    ENGLISH MILK CARAFE This chapter explains how to use the milk carafe to prepare milk-based beverages. Note: Before using the milk carafe, clean it thoroughly as described in the “Clean- ing and Maintenance” chapter. We recommend fi lling it with cold milk (approx. 5°C). Warning: Fill the carafe with milk for brewing beverages and with water for cleaning only.

  • Page 36: Inserting The Milk Carafe

    ENGLISH Inserting the Milk Carafe If installed, remove the water dispensing spout as shown in the fi gure: Press the two buttons on the side to unlock it and lift it slightly; Pull the water dispensing spout to remove it. Slightly tilt the milk carafe.

  • Page 37: Emptying The Milk Carafe

    ENGLISH Emptying the Milk Carafe Press the release buttons to remove the top of the carafe. Lift the top of the carafe. Empty the milk carafe and clean it properly. Note: After each use, clean the milk carafe as described in the “Cleaning and Maintenance”...

  • Page 38: Brewing Milk-Based Beverages

    ENGLISH BREWING MILK-BASED BEVERAGES Warning: Danger of scalding! Dispensing may be preceded by short sprays of milk and steam. Wait until the end of the cycle before removing the milk carafe. The buttons to prepare automatically an Espresso Macchiato “ ”, a Cap- puccino “...
  • Page 39 ENGLISH Place a cup under the dispensing spout. Press the Cappuccino “ ” button to start the brewing procedure. The machine reminds you to insert the carafe and pull out the dispens- ing spout. CAPPUCCINO INSERT THE CARAFE WITH THE SPOUT OPEN The machine grinds the predefi ned quantity of coff ee.
  • Page 40 ENGLISH Once the milk froth has been dispensed, the machine brews the coff ee. To stop the brewing process, press the same selected beverage button CAPPUCCINO that you pressed previously. Insert the milk carafe dispenser back into position, scrolling it up to the " "...

  • Page 41: Adjusting The Milk-Based Product Length

    ENGLISH Adjusting the Milk-Based Product Length Every time the Espresso Macchiato “ ”, the Cappuccino “ ”, the Latte Macchiato “ ” and the Hot Milk “ ” buttons are pressed, the machine brews a preset amount of selected beverage into the cup. The machine allows you to adjust the amount of each beverage according to your taste and the size of your cups.
  • Page 42 ENGLISH This icon is displayed during preheating time required by the machine. CAPPUCCINO When the machine displays this icon, the machine starts to dispense milk froth into the cup. Once the desired amount of milk froth is CAPPUCCINO reached, press the same selected beverage button that you pressed MEMO previously.

  • Page 43: Special Beverages

    ENGLISH SPECIAL BEVERAGES The machine is designed to brew more products than those described until now. For this follow the steps below. Press the “ ” button to enter the “SPECIAL BEVERAGES” menu. Select the beverage by pressing the “ ”...
  • Page 44 ENGLISH Push the water dispensing spout towards the bottom while rotating at the same time, until it is locked in the machine as shown in the fi gure. Place a container under the hot water dispensing spout. Press the “ ”...

  • Page 45: Adjusting The Hot Water Dispensing

    ENGLISH Adjusting the Hot Water Dispensing Warning: Danger of scalding! Dispensing may be preceded by short sprays of hot water and steam. Wait until the end of the cycle before removing the water dispensing spout. Make sure that the machine is ready for the hot water dispensing. SPECIAL BEVERAGES HOT WATER RISTRETTO...

  • Page 46: Special Beverages Menu For Brewing Other Beverages

    ENGLISH Special Beverages Menu for Brewing Other Beverages The menu allows you to brew other beverages, according to your personal taste. The procedure for brewing a strong coff ee is shown as an example. Note: Follow the same steps to brew the other menu beverages. Only when you are brewing the “Flat white”...

  • Page 47: Adjusting The Other Beverages Quantity For The Menu "Special Beverages

    ENGLISH Adjusting the Other Beverages Quantity for the Menu “Special Beverages” This procedure allows you to adjust the quantity of the other beverages displayed on the menu, according to personal taste. The procedure for brewing a strong coff ee is shown as an example. Note: Follow the same steps to brew the other menu beverages.

  • Page 48: Beverage Programming

    ENGLISH BEVERAGE PROGRAMMING The machine allows you to customise every beverage according to your personal taste and to memorize the preferences in your personal profi le. Press the “ ” button to access the machine main menu. Press “ ” to confi rm. MENU COFFEE PROFILES MAINTENANCE...

  • Page 49: Aroma

    ENGLISH The parameters to adjust are displayed. CAPPUCCINO To select them, press the “ ” or “ ” scrolling button. STRENGTH COFFEE AMOUNT To enter, press the “ ” button. TEMPERATURE To return to the previous screen, press the " "...

  • Page 50: Taste

    ENGLISH Taste TASTE This setting enables the prebrewing function. During prebrewing, the cof- DELICATE fee is slightly dampened to bring out the aroma in full. BALANCED DELICATE: prebrewing function is not performed. FULL BODY BALANCED: prebrewing function is enabled. FULL BODY: prebrewing function lasts longer to enhance the coff ee taste.

  • Page 51: Temperature

    ENGLISH Temperature This setting allows you to adjust the coff ee temperature. TEMPERATURE LOW : low temperature. NORMAL NORMAL : standard temperature. HIGH HIGH : high temperature. Press the “ ” or “ ” scrolling button to select, then press the “ ”...

  • Page 52: Machine Programming

    ENGLISH MACHINE PROGRAMMING The machine allows you to customize the operating settings. These set- tings are applied to all user profi les. Press the “ ” button to access the machine main menu. Press the “ ” button to select “SETTINGS”. MENU COFFEE PROFILES MAINTENANCE...

  • Page 53: Language Settings

    ENGLISH Under HARDNESS you can set the water hardness level. WATER For water hardness measuring, refer to the “Measuring and Programming HARDNESS Water Hardness” chapter. ENABLE FILTER ACTIVATE FILTER Under ENABLE FILTER the machine notifi es the user when the water fi lter WATER needs to be replaced.

  • Page 54: Factory Settings

    ENGLISH Factory Settings Activating the RESTORE TO DEFAULT option will restore all machine set- SETTINGS tings to their default values. In this case all customized parameters will be WATER deleted. LANGUAGE STAND-BY RESTORE TO DEFAULT STATISTICS The machine allows you to see how many beverages have been brewed. This allows you to schedule the various maintenance operations indicated in the instruction manual.

  • Page 55: Maintenance

    ENGLISH MAINTENANCE In this menu you can manage all the automatic cycles necessary for the correct maintenance of the machine. Press the “ ” button to access the machine main menu. Press the “ ” button to select “MAINTENANCE”. MENU COFFEE PROFILES MAINTENANCE SETTINGS...

  • Page 56: Cleaning Of The Carafe

    ENGLISH Cleaning of the Carafe The CARAFE Cleaning function enables the milk carafe monthly cleaning MAINTENANCE (see “Monthly Cleaning of the Milk Carafe” chapter). DESCALING BREW GROUP CLEANING CARAFE CLEANING...

  • Page 57: Cleaning And Maintenance

    ENGLISH CLEANING AND MAINTENANCE Daily Cleaning of the Machine Caution: Timely cleaning and maintenance of your machine is very important as it prolongs the life of your machine. The machine is continuously exposed to humidity, coff ee and limescale! The activities you need to perform and their frequency are described in detail in this chapter.
  • Page 58 ENGLISH Empty the coff ee grounds drawer and wash it with fresh water. Empty the drip tray (internal) and the lid and wash them with fresh water. Correctly reinstall all the components. Insert the drip tray and the coff ee grounds drawer and close the ser- vice door.

  • Page 59: Daily Cleaning Of The Water Tank

    ENGLISH Note: Perform this operation also when the full drip tray indicator is raised. Daily Cleaning of the Water Tank Remove the small white fi lter or the INTENZA+ water fi lter (if installed) from the water tank and wash both with fresh water. Put the small white fi lter back or the INTENZA+ water fi lter (if installed) in its housing by gently pressing and turning it at the same time.
  • Page 60 ENGLISH Attach the top on the milk carafe; ensure it is locked into place. Remove the lid and fi ll the milk carafe up to the MAX level with fresh water. Put the lid back onto the milk carafe. Pull out the milk carafe dispenser to the right up to the “ ”...
  • Page 61 ENGLISH Press the “ ” button to start the dispensing procedure. The machine reminds you to insert the carafe and pull out the dispens- ing spout. FROTHED MILK INSERT THE CARAFE WITH THE SPOUT OPEN This icon is displayed during preheating time required by the machine. FROTHED MILK Once the machine stops dispensing water, the rinsing is fi nished.

  • Page 62: Weekly Cleaning Of The Machine

    ENGLISH Weekly Cleaning of the Machine Clean the pre-ground coff ee compartment with the cleaning brush. Weekly Cleaning of the Milk Carafe The weekly cleaning is more thorough since all milk residues are removed from the dispensing spout. Press the release buttons to remove the top of the carafe. Remove the lid.
  • Page 63 ENGLISH Remove the suction tube (A). Remove the fi tting (B) from the milk frother by pulling it outwards. Detach the lid (C) from the milk carafe dispenser by slightly pressing on the sides while pushing downwards. Disassemble further the dispenser (D) as shown in the fi gure. Remove the fi tting (E) from the milk frothing device by pulling it out- wards.

  • Page 64: Weekly Cleaning Of The Brew Group

    ENGLISH Clean all the parts thoroughly with lukewarm water. Note: You can also clean these parts in the dishwasher. Reassemble the parts following the reverse order. Weekly Cleaning of the Brew Group The brew group should be cleaned every time the coff ee bean hopper is fi lled or at least once a week.
  • Page 65 ENGLISH Seize the brew group handle and pull it outwards. While pulling the lever, remove the brew group. Thoroughly wash the brew group with lukewarm water and carefully clean the brew group fi lter. Caution: Do not use detergent or soap to clean the brew group. Let the brew group air-dry thoroughly.
  • Page 66 ENGLISH Make sure the brew group is in the off position; the two reference signs must match. If they do not match, proceed as described in steps (12 and 13). Turn the brew group back to the off position by manually turning the pin on the base, as shown in this fi gure.

  • Page 67: Monthly Cleaning Of The Milk Carafe

    ENGLISH Insert the drip tray (internal) and coff ee grounds drawer. Close the service door. Monthly Cleaning of the Milk Carafe For the monthly cleaning cycle we recommend using the “Saeco Milk Circuit Cleaner” to keep the entire circuit clean of milk residues. The “Saeco Milk Circuit Cleaner”...
  • Page 68 ENGLISH Press the “ ” button to select “MAINTENANCE”. MENU COFFEE PROFILES Press “ ” to confi rm. MAINTENANCE SETTINGS STATISTICS Press the " " button to select “CARAFE CLEANING’”. MAINTENANCE DESCALING Press “ ” to confi rm. BREW GROUP CLEANING CARAFE CLEANING CARAFE CLEANING Press “...
  • Page 69 ENGLISH Insert the carafe into the machine. Scroll the milk carafe dispenser to the right up to the “ ” icon. Press the “ ” button to confi rm. Press the “ ” button to confi rm. CARAFE CLEANING INSERT THE CARAFE WITH THE SPOUT OPEN CARAFE CLEANING...
  • Page 70 ENGLISH CARAFE RINSING FILL CARAFE Remove the milk carafe and the container from the machine. WITH FRESH WATER Rinse thoroughly the milk carafe and fi ll it with fresh drinking water up to the MAX level. Insert the milk carafe into the machine. Press the “...

  • Page 71: Monthly Lubrication Of The Brew Group

    ENGLISH Monthly Lubrication of the Brew Group Lubricate the brew group after approximately 500 cups of coff ee or once a month. You can purchase separately the Saeco grease to lubricate the brew group. For further details, please refer to the maintenance products page in this manual.

  • Page 72: Monthly Cleaning Of The Brew Group With "Coff Ee Oil Remover

    ENGLISH Lubricate the internal guides positioned on both sides of the brew group. Insert the brew group in its seat until it locks into place (see “Weekly Cleaning of the Brew Group” chapter). Insert the drip tray (internal) and the coff ee grounds drawer and close the service door.
  • Page 73 ENGLISH Press the “ ” button to select “MAINTENANCE”. MENU COFFEE PROFILES Press “ ” to confi rm. MAINTENANCE SETTINGS STATISTICS Press the " " button to select “BREW GROUP CLEANING’”. MAINTENANCE DESCALING Press “ ” to confi rm. BREW GROUP CLEANING CARAFE CLEANING BREW GROUP CLEANING Press “...

  • Page 74: Weekly Cleaning Of The Coff Ee Bean Hopper And Compartment

    ENGLISH BREW GROUP CLEANING PLACE A CONTAINER UNDER THE DISPENSING SPOUT Place a container (1.5 l) under the coff ee dispensing spout. Press the “ ” button to start the cleaning cycle. Warning: Never drink the solution dispensed during this step. This icon is displayed.

  • Page 75: Descaling

    ENGLISH DESCALING The descaling process takes approx. 35 minutes. Limescale builds up inside the machine during use. It needs to be removed regularly as it may clog the water and coff ee circuit. The machine tells you when descaling is needed. If the machine display shows this icon, it means that you need to descale.
  • Page 76 ENGLISH Press “ ” to confi rm the “DESCALING” selection. MAINTENANCE DESCALING BREW GROUP CLEANING CARAFE CLEANING Note: If you press the “ ” button by mistake, press the “ ” button to quit. DESCALING Press the “ ” button to confi rm. START DESCALING? DESCALING POUR DESCALING SOLUTION...
  • Page 77 ENGLISH DESCALING FILL HALF CARAFE WITH WATER. INSERT IN BREWING POSITION Fill half the carafe with water and insert it in the machine. Scroll the milk carafe dispenser to the right up to the “ ” icon. Press the “ ”...
  • Page 78 ENGLISH Empty the milk carafe and fi ll half of it with fresh water. Insert it back RINSING FILL HALF CARAFE into the machine with the dispensing spout open. Press the “ ” but- WITH WATER. INSERT ton. IN BREWING POSITION Empty the container and place it back under both the milk carafe dis- RINSING penser and the dispensing spout.

  • Page 79: Display Messages

    ENGLISH DISPLAY MESSAGES Displayed message Meaning of the message Fill the coff ee bean hopper. ADD COFFEE The brew group must be inserted into the machine. INSERT BREW GROUP Insert the coff ee grounds drawer and the internal drip tray. INSERT COFFEE GROUNDS DRAWER Empty the coff ee grounds drawer.
  • Page 80 RESTART TO SOLVE procedure 2 or 3 times. If the machine will not start, contact the Philips SAECO hotline in your country and quote the code shown on the display. You can fi nd its contact details in the warranty booklet packed separately or on www.

  • Page 81: Troubleshooting

    If you are unable to solve the problem with the information below, visit www.philips.com/support for a list of frequently asked questions or contact the Philips Saeco hotline in your country. The contact details can be found in the warranty booklet by-packed sepa- rately or on www.philips.com/support.
  • Page 82 ENGLISH Machine actions Causes Solutions Milk does not froth. The milk dispensing spout has not Check that the milk dispensing spout has been pulled out been pulled out correctly up to the “ ” icon The carafe has not been correctly Make sure the wand is correctly inserted.
  • Page 83 ENGLISH Machine actions Causes Solutions The coff ee is too weak (see This might occur when the machine Brew a few coff ees as described in chap- note). is automatically adjusting the dose. ter “Saeco Adapting System”. The ground coff ee is too coarse. Change coff ee blend or adjust the grind as explained in the “Adjusting the Ceramic Coff ee Grinder”...

  • Page 84: Energy Saving

    ENGLISH ENERGY SAVING Stand-by The Saeco full automatic espresso machine is designed for energy saving proven by the Class A energy label. After a certain time of inactivity that can be set by the user (see chapter “Machine Programming”), the machine turns off automatically. If a product has been brewed the machine performs a rinse cycle.

  • Page 85: Disposal

    ENGLISH Disposal Do not throw away the machine with the normal household waste at the end of its life, but hand it in at an offi cial collection point for recycling. By doing this, you help to preserve the environment. Packaging materials can be recycled.

  • Page 86: Technical Specifications

    This will enable us to stay in contact with you and send you cleaning and descaling reminders. If you need service or support, please visit the Philips website at www.philips.com/support or contact the Philips Saeco hotline in your country.

  • Page 87: Ordering Maintenance Products

    If you have any diffi culties obtaining maintenance products for your ma- chine, please contact the Philips Saeco hotline in your country. The contact details can be found in the warranty booklet supplied sepa- rately or on www.philips.com/support.
  • Page 88 ENGLISH Coff ee Oil Remover CA6704 Milk Circuit Cleaner CA6705 Maintenance Kit CA 6706...
  • Page 92 The manufacturer reserves the right to make changes without prior notice. www.philips.com/saeco...

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Granbaristo hd8964

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