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Related Manuals for Scientific Atlanta PowerVu D9834
Summary of Contents for Scientific Atlanta PowerVu D9834
- Page 1 ® PowerVu Model D9834 and D9835 Satellite Receivers User’s Guide...
- Page 2 Important Please read this entire guide before you install or operate this product. Give particular attention to all safety statements. Important Veuillez lire entièrement ce guide avant d'installer ou d'utiliser ce produit. Prêtez une attention particulière à toutes les règles de sécurité. Zu beachten Bitte lesen Sie vor Aufstellen oder Inbetriebnahme des Gerätes dieses Handbuch in seiner Gesamtheit durch.
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Page 3: Important Safety Instructions
Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over. 4007520 Rev B PowerVu D9834/D9835 Satellite Receiver User’s Guide... -
Page 4: Receiver & Satellite Antenna Grounding
RF coaxial cable “F” connector (rear panel RF IN input) to an external grounding rod via a receiver/antenna grounding block. A separate grounding Multi-strand (braided) shield surrounding the center conductor of the coaxial cable PowerVu D9834/D9835 Satellite Receiver User’s Guide 4007520 Rev B... - Page 5 (continuous) piece of wire. Never splice two wires together when making a ground connection. Corrosion and weathering can cause a poor electrical connection at the splice which can lead to an ineffec- tive and dangerous ground condition. 4007520 Rev B PowerVu D9834/D9835 Satellite Receiver User’s Guide...
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Page 6: Precauciones De Seguridad
N'insérez pas d'objet dans les ouvertures de l'appareil. • Faites réparer votre appareil par une personne qualifiée. Warnung Um Feuer oder elektrischen Schock zu vermeiden: • Keiner Nässe oder Feuchtigkeit aussetzen. PowerVu D9834/D9835 Satellite Receiver User’s Guide 4007520 Rev B... - Page 7 Ne posez pas de lampes, livres ou tout autre objet sur le couvercle supérieur. 4007520 Rev B PowerVu D9834/D9835 Satellite Receiver User’s Guide...
- Page 8 • Coloque este aparato sobre una superficle estable, sin vibraciones y que tenga la capacidad de aguantar su peso y tamaño. viii PowerVu D9834/D9835 Satellite Receiver User’s Guide 4007520 Rev B...
- Page 9 Note: The earth terminal is distinguished by its color (green, or green-yellow), or by being marked with the letter E, or marked with the safety earth symbol ( ). 4007520 Rev B PowerVu D9834/D9835 Satellite Receiver User’s Guide...
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Page 10: Quick Setup Guide
A “No signal” message is displayed on the TV monitor. Follow the Quick Setup Instructions to set up your receiver for your network to receive your authorized programs. PowerVu D9834/D9835 Satellite Receiver User’s Guide 4007520 Rev B... -
Page 11: Quick Setup Instructions
If the dish has not been aligned, the “Acquisition Failed. Save?” message is displayed. Select Yes and then press OK to save the setting, and return to the Main Menu. Go to the Dish Setup menu to align the dish. 4007520 Rev B PowerVu D9834/D9835 Satellite Receiver User’s Guide... -
Page 12: Rear Panel Connections
Rear Panel Connections D9834 Receiver D9835 Receiver PowerVu D9834/D9835 Satellite Receiver User’s Guide 4007520 Rev B... -
Page 13: Warranty And Disclaimer
Equipment repairs are billed at normal rates for any fault caused by improper installation, maintenance or use, or if the product is subject to abnormal operating conditions. 4007520 Rev B PowerVu D9834/D9835 Satellite Receiver User’s Guide xiii... - Page 14 In no event shall Scientific-Atlanta be liable for incidental, indirect or consequential damages, regardless of being informed about the possibility of such damages, and in no event shall Scientific-Atlanta's liability exceed the purchase price of the product. PowerVu D9834/D9835 Satellite Receiver User’s Guide 4007520 Rev B...
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Page 15: Table Of Contents
Subtitles ................. 18 Services ....................20 About subscriber services............20 About the current channel............20 Advanced Menu ................... 21 Administration ................ 22 Performing a Factory Reset........22 Changing the Password........... 23 4007520 Rev B PowerVu D9834/D9835 Satellite Receiver User’s Guide... - Page 16 Hotlines ....................41 Training Support................... 41 Warranty and Post-Warranty Support........... 41 Customer Responsibility............... 42 In Case of a Fault................. 42 Returning the Product ................43 FCC Notices..................44 Industry Canada Notice................ 44 PowerVu D9834/D9835 Satellite Receiver User’s Guide 4007520 Rev B...
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Page 17: Introduction
Your Satellite Receiver The PowerVu Model D9834 and D9835 Satellite Receivers are designed for satellite content distribution, targeting the business TV, private networks and SMATV environment. The receiver offers the capability to receive digitally encrypted video, audio, and VBI. -
Page 18: Front Panel Controls & Display
Before you get started The front panel of your satellite receiver provides controls for switching the receiver on and off, and for interfacing with the remote control (D9834 receiver only). MUTE, SIGNAL and MENU LEDs are also provided. Some remote control buttons are duplicated on the front panel for activating and navigating menus. -
Page 19: Setting The Tv Video Format
Press SELECT to save the setting and re-display the selected channel. Note: you must be in video mode (i.e., on-screen menus not displayed) to perform this function on the receiver front panel. 4007520 Rev B PowerVu D9834/D9835 Satellite Receiver User’s Guide... -
Page 20: Remote Control Functions
Remote Control Functions The remote control is provided as a standard feature with the Model D9834 Satellite Receiver, but is an option with the Model D9835 receiver. After unpacking your satellite receiver, check that you have the following accessories (if ordered): •... - Page 21 INFO • Displays a channel information banner at the top of the screen • Selects (toggles) between lower and upper case characters for Name entry 4007520 Rev B PowerVu D9834/D9835 Satellite Receiver User’s Guide...
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Page 22: Using Menus
An on-screen prompt is displayed when entering the current Password. Enter the current password and press OK to display the Main Menu (for security, a default character is substituted for each number pressed). PowerVu D9834/D9835 Satellite Receiver User’s Guide 4007520 Rev B... -
Page 23: About Saving Changes
When you navigate to menus from a video channel, the information displayed is associ- ated with the current (video) channel. If no changes have been made to the current setup, you are automatically returned to the same video channel when you exit to video. 4007520 Rev B PowerVu D9834/D9835 Satellite Receiver User’s Guide... -
Page 24: Main Menu
Services – to display the service PIDs for the received channel • Advanced – to access other sub-menus for control and display of fea- tures such as Lock Level, Conditional Access, the Ethernet port (D9834 receiver feature only), and Diagnostics PowerVu D9834/D9835 Satellite Receiver User’s Guide 4007520 Rev B... -
Page 25: Preset & Lnb Setup
5.15 GHz (default). If Ku-band single LNB, enter LO Freq. and set LO Freq 2 and Crossover to 0.0. If Ku-band dual LNB, enter LO Freq 1, LO Freq 2 and Cross- over. 4007520 Rev B PowerVu D9834/D9835 Satellite Receiver User’s Guide... -
Page 26: Preset Setup
Enter number Obtain the number from your local service provider. Name Enter name Generally the name of the satel- lite and transponder used to receive the signal (for easy ref- erence). PowerVu D9834/D9835 Satellite Receiver User’s Guide 4007520 Rev B... -
Page 27: Changing An Active Preset
Dish alignment is best achieved using the audible signal adjustment tone. The character- istics of the signal tone are shown in the table below. Align the dish to achieve signal lock and then best signal quality. 4007520 Rev B PowerVu D9834/D9835 Satellite Receiver User’s Guide... -
Page 28: Signal Level And Signal Quality
Signal Lock displays Yes and the Signal LED on the receiver front panel is on. A tone can be heard as your receiver achieves signal lock. The tone starts as a slow re- PowerVu D9834/D9835 Satellite Receiver User’s Guide 4007520 Rev B... -
Page 29: Audio/Video Setup
TV Channel 3, 4 (NTSC) Sets TV channel for video 3 or 38 display 21-69 (PAL) Stereo/Mono L-MONO Left channel is output on L STEREO and R. 4007520 Rev B PowerVu D9834/D9835 Satellite Receiver User’s Guide... -
Page 30: Video Format
If you are instructed to change this setting, see “Setting the TV Video Format” on page 3 to set the correct video signal format for your TV set. PowerVu D9834/D9835 Satellite Receiver User’s Guide 4007520 Rev B... -
Page 31: Aspect Ratio
May crop sides or top and bottom de- pending on output 4:3 P/B Adds black bars to sides of picture 4:3 L/B Adds black bars to top and bottom of picture Auto Conversion is selected by the receiver 4007520 Rev B PowerVu D9834/D9835 Satellite Receiver User’s Guide... - Page 32 4:3 P/B 4:3 PB 16:9 14:9 14:9 16:9 16:9 F/W 16:9 F/W 16:9 16:9 None None 16:9 16:9 Auto None Same as above 16:9 16:9 4:3 L/B None Same as above PowerVu D9834/D9835 Satellite Receiver User’s Guide 4007520 Rev B...
- Page 33 None None 16:9 Compressed 16:9 4:3 L/B 4:3 L/B 4:3 LB 16:9 4:3 F/H 4:3 Crop 16:9 4:3 P/B None 16:9 Compressed 16:9 14:9 14:9 16:9 16:9 F/W None 16:9 Compressed 4007520 Rev B PowerVu D9834/D9835 Satellite Receiver User’s Guide...
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Page 34: Subtitles
Subtitles This sub-menu allows you to control the D9834 receiver subtitling feature and the dis- played format of Imitext subtitles. Using this sub-menu you can… • select Imitext subtitle text color • select Imitext subtitle background color • select Imitext subtitle position •... - Page 35 Displays only DVB titles. For example, if DVB is selected, but both DVB and Imitext titles are being transmitted on the same channel, only DVB subtitles are displayed. 4007520 Rev B PowerVu D9834/D9835 Satellite Receiver User’s Guide...
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Page 36: Services
When you navigate to menus from video, the information displayed is associated with the current (video) channel. If no changes have been made to the current setup, you are automatically returned to the same channel when you exit to video. PowerVu D9834/D9835 Satellite Receiver User’s Guide 4007520 Rev B... -
Page 37: Advanced Menu
Ethernet – to configure the receiver for Ethernet operation (available in D9834 receiver only) • Diagnostics – to view Alarms, control a code Download and view the status of other signal-related parameters. 4007520 Rev B PowerVu D9834/D9835 Satellite Receiver User’s Guide... -
Page 38: Administration
To restore the factory default settings using the remote control… Go to Factory Reset and press OK. Select YES to reset the receiver and restore the factory defaults (or No to cancel the operation). PowerVu D9834/D9835 Satellite Receiver User’s Guide 4007520 Rev B... -
Page 39: Changing The Password
Enter the new password and press OK (any number from 0000 through 9999 is valid). A pop-up window appears asking you to confirm the new pass- word. Enter the new Password again and press OK. 4007520 Rev B PowerVu D9834/D9835 Satellite Receiver User’s Guide... -
Page 40: Changing The Lock Level
Lock Level 0 functions (including channel changes), perform this action before changing the current Lock Level setting to 3). Menu options appear grayed-out if disabled by the current lock level setting. PowerVu D9834/D9835 Satellite Receiver User’s Guide 4007520 Rev B... -
Page 41: Menu View
IR Remote The Model D9834 receiver is shipped with a remote control as a standard feature. It is optional for the Model D9835 receiver. It is shipped enabled to control the receiver. If you want to disable the remote control and use front panel control only, set this field to Disabled. -
Page 42: Rebooting The Receiver
PowerVu to receive programs using a PowerVu scrambled service. The default set- ting is PowerVu. IMPORTANT In Free-to-Air mode, the receiver ignores certain DVB system information tables. It does not recognize network frequency changes transmitted by the broadcaster. Greenwich Mean Time PowerVu D9834/D9835 Satellite Receiver User’s Guide 4007520 Rev B... - Page 43 A pop-up message appears showing the current setting as shown below. Choose the setting you want. Press the arrow buttons to dis- play the available settings. ess OK to save the new setting. 4007520 Rev B PowerVu D9834/D9835 Satellite Receiver User’s Guide...
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Page 44: Versions
Versions This screen displays detailed information about the receiver software. Move the Hardware and press OK to display the Hardware versions screen. This screen provides information about the receiver hardware. PowerVu D9834/D9835 Satellite Receiver User’s Guide 4007520 Rev B... -
Page 45: Ethernet Setup (D9834 Feature Only)
None warded to any devices Filter List Forwards multicast IP data (i.e., packets) matching only the specified multicast ad- dress. Forward All Forwards all multicast IP data received without filter- ing. 4007520 Rev B PowerVu D9834/D9835 Satellite Receiver User’s Guide... -
Page 46: Changing The Ip Address
255.255.255.0 To change the IP address… Go to Change IP and press OK. Enter a valid IP Address, followed by Subnet Mask and Gateway Address. Press OK to save each change. PowerVu D9834/D9835 Satellite Receiver User’s Guide 4007520 Rev B... -
Page 47: Adding Or Deleting Unicast Ip Addresses
Adding or Deleting Unicast IP Addresses Up to six (6) static IP routes (groups) can be received by the D9834 receiver to allow communication with other network devices. These groups are specified along with their associated Subnet Masks and Gateway Addresses. Presetting the receiver to communi- cate with other equipment allows the receiver to output IP data for various applications, such as file transfer or streaming video. -
Page 48: Adding Or Deleting Multicast Ip Addresses
A pop-up window is displayed showing the first IP address in the list. Scroll through the IP addresses using the arrow buttons until you find the IP address(es) you want to delete. Delete the unwanted IP address(es). PowerVu D9834/D9835 Satellite Receiver User’s Guide 4007520 Rev B... -
Page 49: Diagnostics
To restart an over-the-air download… Go to Download and press OK to display the Download screen. A screen appears similar to the one below. 4007520 Rev B PowerVu D9834/D9835 Satellite Receiver User’s Guide... - Page 50 To abort an over-the-air download… Go to Download and press OK to display the Download screen. Go to Abort DL and press OK to abort the download. Exit menus to return to video. PowerVu D9834/D9835 Satellite Receiver User’s Guide 4007520 Rev B...
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Page 51: Appendix A Specifications
PAL lines 7 to 22, fields 1 and 2 WST, WSS, VPS RS-232 asynchronous data at rates up to 38.4 kb/s Data Rates: Outputs 300/1200/2400/4800/9600/19,200/38,400 b/s (D9834 only) Ethernet Output for IP data: RJ-45, 10/100BaseT, up to 10 Mbps 4007520 Rev B PowerVu D9834/D9835 Satellite Receiver User’s Guide... -
Page 52: Ordering Information
PAL UHF CH21-69 modulator with Europlug 4006527 PAL UHF CH21-69 modulator with country- spe- cific cord1 When ordering, indicate country of use to ensure correct power cord is provided with product. PowerVu D9834/D9835 Satellite Receiver User’s Guide 4007520 Rev B... -
Page 53: Appendix B Troubleshooting
• Check that the correct stopped). installation settings are • Subscriber services being used, that an ade- are not authorized. quate signal level is pre- sent and that receiver 4007520 Rev B PowerVu D9834/D9835 Satellite Receiver User’s Guide... - Page 54 The signal source (contact your service for one or more (or provider). all) channels is tem- • Check another channel porarily affected by technical transmis- or channels to compare PowerVu D9834/D9835 Satellite Receiver User’s Guide 4007520 Rev B...
- Page 55 • See the previous item in this table for details. 13. Sound OK, • Check another channel poor picture to compare signal recep- tion. • See the previous item in this table for details. 4007520 Rev B PowerVu D9834/D9835 Satellite Receiver User’s Guide...
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Page 56: Questions And Answers
For more information, contact your local service provider. PowerVu D9834/D9835 Satellite Receiver User’s Guide 4007520 Rev B... -
Page 57: Appendix C Customer Information
Warranty and post-warranty support services are available to help you return Scientific- Atlanta products for service or repair. For complete product warranty information, see the Warranty and Disclaimer at the beginning of this User’s Guide. 4007520 Rev B PowerVu D9834/D9835 Satellite Receiver User’s Guide... -
Page 58: Customer Responsibility
On receipt of instructions, return the product by prepaid freight. If the product or fault is not covered under warranty, Scientific-Atlanta will provide an estimate of repair charges in advance of any work performed. PowerVu D9834/D9835 Satellite Receiver User’s Guide 4007520 Rev B... -
Page 59: Returning The Product
Scientific-Atlanta Cus- tomer Support Center, Scientific-Atlanta dealer or distributor. Note: Scien- tific-Atlanta does not accept freight collect. Be sure to prepay all return shipments. 4007520 Rev B PowerVu D9834/D9835 Satellite Receiver User’s Guide... -
Page 60: Fcc Notices
Le present appareil numerique n’mete pas de bruits radioelectriques depassant les limites applicables aux appareils numeriques de Class B prescrites dans le reglement sur le brouillage radioelectrique edicte par Industrie Canada. PowerVu D9834/D9835 Satellite Receiver User’s Guide 4007520 Rev B... - Page 61 (Issue place and Date) Scientific Atlanta Canada, Inc. (Media Networks Division) (Company name) 100 Middlefield Road, Scarborough Ontario Canada M1S 4M6 (Company Address) For the manufacturer: Steven Lawrence, Compliance Engineering Signature, Name and Title) 4007520 Rev B PowerVu D9834/D9835 Satellite Receiver User’s Guide...
- Page 64 Scientific-Atlanta, Inc. 770.236.5000 www.scientificatlanta.com This document contains various trademarks of Scientific- Atlanta, Inc. Please see the Notices section of this document for a list of the Scientific-Atlanta trademarks used in this document. All other trademarks shown are trademarks of their respective owners.