Customer Support - Honeywell AutomationServer User Manual

Troubleshooting

Customer Support

Customer Support
You first line of technical support should be your
installation specialist and/or Digital Deck dealer. In the
event you are still unable to resolve your Digital Deck
issue, Digital Deck offers additional support.
You can reach Digital Deck customer support in the
following ways:
Online Support
For information regarding the latest Electronic Program
Guide (EPG) software updates and updated Frequently
Asked Questions go to
www.digitaldeck.com/support
Email Support
Once you have consulted your installation specialist
and/or Digital Deck dealer, and are unable to resolve
your Digital Deck issue, send an email with a detailed
description of the issue you are experiencing to
support@digitaldeck.com
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