ZyXEL Communications ENC User Manual

Enterprise network center

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Enterprise Network Center

Network Management System

DEFAULT LOGIN DETAILS

User Name

Password

ENC Server Address:

https://{ENC server's IP}

http://{ENC server's IP}:8080

Software Version 1.3

www.zyxel.com

Edition 1, 11/2011

www.zyxel.com

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ZyXEL Communications Corporation

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Summary of Contents for ZyXEL Communications ENC

Page 1 Enterprise Network Center Network Management System DEFAULT LOGIN DETAILS root User Name root Password ENC Server Address: https://{ENC server’s IP} http://{ENC server’s IP}:8080 Software Version 1.3 www.zyxel.com Edition 1, 11/2011 www.zyxel.com Copyright © 2011 ZyXEL Communications Corporation...
Page 3: About This User's Guide
About This User's Guide About This User's Guide Intended Audience This manual is intended for people who want to configure the ENC using the web configurator. Related Documentation • Quick Start Guide The Quick Start Guide is designed to help you get up and running right away. It contains information on setting up your software.
Page 4 Graphics in this book may differ slightly from the product due to differences in operating systems, operating system versions, or if you installed updated firmware/software for your device. Every effort has been made to ensure that the information in this manual is accurate. ENC User’s Guide...
Page 5: Document Conventions
Syntax Conventions • The Network Enterprise Center may be referred to as the “ENC”, the “device” or the “system” in this User’s Guide. • Product labels, screen names, field labels and field choices are all in bold font.
Page 6 Document Conventions Server DSLAM Firewall Switch Router ENC User’s Guide...
Page 7: Table Of Contents
Contents Overview Contents Overview User’s Guide ............................15 Web Configurator ............................17 Tutorials ..............................47 Technical Reference ..........................83 Dashboard ..............................85 Configuration ............................93 Event ..............................123 Tool ................................135 Report ..............................175 Application .............................187 Maintenance ............................315 Troubleshooting ............................343 ENC User’s Guide...
Page 8 Contents Overview ENC User’s Guide...
Page 9: Table Of Contents
2.3 Configuration Backup for Multiple Devices ..................53 2.4 Configuration Restore to a Device ....................55 2.5 Script Distribution to Multiple Devices ....................58 2.6 ENC Backup and Performing a Complete Auto-Discovery with Filters ..........60 2.7 Event Actions Triggered By Received Events ...................63 2.8 Performance Monitoring for Interfaces ....................66 2.9 Configure VLAN Settings ........................70...
Page 10 4.3.1 Script Distribution Add ......................107 4.4 Configuration File Update/Backup ....................111 4.4.1 Configuration File List ......................111 4.4.2 Uploading Configuration Files to the ENC ................112 4.4.3 Backup Schedule List ......................114 4.4.4 Creating or Editing a Backup Schedule List ................115 4.4.5 Update Schedule List ......................
Page 11 6.7.7 View the Performance Monitoring Report ................166 6.8 Schedule Report ..........................167 6.9 Schedule Report Add/Edit .......................168 6.10 Syslog Overview ...........................169 6.10.1 Syslog View .........................169 6.10.2 Log Statistic .........................171 6.10.3 Settings ..........................172 Chapter 7 Report ..............................175 7.1 Reports ............................175 ENC User’s Guide...
Page 12 8.6.3 IP Surveillance Port Group ....................242 8.6.4 IP Surveillance Access Switch ....................243 8.6.5 IP Surveillance Aggregate Switch ..................246 8.6.6 IP Surveillance NVR Switch ....................247 8.6.7 IP Surveillance Map View ......................248 8.6.8 IP Surveillance Traffic Profile ....................249 8.6.9 IP Surveillance Port Power ....................250 ENC User’s Guide...
Page 13 9.3 User Account ...........................316 9.3.1 User Account Add .........................318 9.4 Server ..............................319 9.5 Customize ............................320 9.5.1 Customize Device Models .....................320 9.5.2 Device Model Add/Edit ......................321 9.5.3 Customize Images .........................323 9.5.4 Images Add/Edit ........................325 9.6 Backup/Restore ..........................327 9.6.1 Backup ...........................329 ENC User’s Guide...
Page 14 9.12.4 The Create CSR Screen ......................339 9.12.5 The Import Certificate Screen ....................340 Chapter 10 Troubleshooting..........................343 10.1 Installation Problem ........................343 10.2 Problem Accessing the ENC ......................343 10.3 Problem Finding a Device ......................344 10.4 Map Problems ..........................345 10.5 Script Problems ..........................345 10.6 Event Action Problems ........................346 10.7 VLAN/Port Management Problems ....................346...
Page 15: User's Guide
User’s Guide...
Page 17: Web Configurator
H A PT ER Web Configurator The ENC Web Configurator allows you to access the ENC that can manage devices through a web browser. Note: This User’s Guide shows example ENC Web Configurator screens. Available screens and fields vary depending on the managed device’s model and firmware version.
Page 18: Web Configurator Access
Chapter 1 Web Configurator 1.2 Web Configurator Access To access the ENC service on the ENC server itself, open a web browser and type http://{ENC server’s IP address}:8080. Otherwise, type https://{ENC server’s IP address}. The login screen displays. Figure 1 Login Screen Type the user name and password (see the cover page of this guide to get the default login information).
Page 19: Web Configurator Screens Overview
The Web Configurator screen is divided into these parts (as illustrated in Figure 2 on page 19): • A - title bar • B - main menus • C - navigation panel • D - main window ENC User’s Guide...
Page 20: Title Bar
If you have selected a node in the OTV tree (see Section 1.3.3 on page 25), you can see the node below the Help link. 1.3.1.1 Message Center Click Message Center to display the logs the ENC generates while you are logged in. Figure 4 Message Center ENC User’s Guide...
Page 21: Main Menu Screens
Create and maintain batch files of commands that you can apply to managed devices. Update/Backup Configuration File Maintain a list of device configuration files that the ENC can List upload to devices. You can upload configuration files from your computer or devices.
Page 22 PING/Trace Route Use ping to check if the ENC can connect to an IP address or web site and trace route to determine the network path from the ENC to an IP address or web site.
Page 23 IP Surveillance Dashboard Display device resource usage in widgets that you can re- arrange to suit your needs. Map View Display icons for switches discovered by the ENC. Profile Traffic Profile Configure traffic profiles with different allowable traffic ranges. Port Power Configure port power profiles with different allowable power ranges.
Page 24 Access available Wireless Controller Management reports. Maintenance User Account Manage ENC user accounts. Server Configure the ENC’s IP address or domain, login lockout, and mail relay settings. Customize Device Create and manage a list of devices and set their representative icons.
Page 25: Otv And Map
The device is online and working normally. The device is offline. white The device is temporarily not managed by the ENC. (Status polling for the device is disabled in the Tool > Inventory > Device screen.) Network green All devices (except the devices that are temporarily not managed by the ENC) in the network are online and no events occurred from the devices.
Page 26 • View device performance information (click a performace monitor icon) • View all unspecified devices which the ENC added passively according to received device traps (click the Unspecified Device folder) Section 1.3.6 on page 44...
Page 27 Section 6.2 on page 140 for more information). The ENC automatically updates this view every three minutes. 1.3.3.3 Group View The Group View shows managed devices by group. Click the title bar to hide Device View and expand Group View. Click Device View again to hide Group View. By default, no group is available.
Page 28 LABEL DESCRIPTION Map of This field displays the name of the Map image and the network path where the device is located in the ENC. Click this to configure a new Map. Open Click this to an existing Map. ENC User’s Guide...
Page 29 Figure 10 Changing the Map Menu Bar Location Use this to zoom in and out by dragging the hand button up or down, or clicking the + and - icons. ENC User’s Guide...
Page 30 Map from the Allowed Users list and click <<. Cancel Click this to discard the changes and exit this screen. Click this to save the changes and exit this screen. ENC User’s Guide...
Page 31 1.3.3.7 Manage Maps This screen lists a summary table of existing Maps. To open this screen, click the Map icon on the left of the main window and then click Map > Manager. Figure 13 Map > Manager ENC User’s Guide...
Page 32 Access The field displays who can access the Map. Icon Size The field displays whether the ENC displays device icons at 16 by 16 or 48 by 48 pixels in this Map. Maps Select the Map you want to open. An image preview appears.
Page 33 (0-9, a-z, A-Z), underscores (_), and hyphens (-). Spaces are not allowed. Upload Click the text box or Browse to specify the image file you want to upload from your computer to the ENC. Size Enter the size of background image in pixels that you want to display in the Map.
Page 34: Main Window
User’s Guide for the number of the port or interface you should enter. Associated IP Enter the IP address of the endpoint 1 or 2 device. The ENC will use it to check and determine whether this link is up or down.
Page 35 LABEL DESCRIPTION Add Network Click this to create a new network node. Add User-defined Click this to add a new folder which helps you to organize devices. Folder Add Device Click this to register a new device. ENC User’s Guide...
Page 36 Properties Click this to modify the settings for the network or device. Delete Click this to remove the network or device from the ENC after you confirm the action. Device Web GUI Click this to access the device’s Web Configurator.
Page 37 Chapter 1 Web Configurator 1.3.5.1 Add Network Use this screen to configure a new network in the ENC. To open this screen, right-click the Root Subnet or a network node and select Add Network. Figure 19 Right-click Menus: Add Network The following table describes the labels in this screen.
Page 38 Chapter 1 Web Configurator 1.3.5.2 Add User-defined Folder Use this screen to configure a new folder in the ENC. To open this screen, right-click the Root Subnet or a network node and select Add User-defined Folder. Figure 20 Right-click Menus: Add User-defined Folder The following table describes the labels in this screen.
Page 39 Chapter 1 Web Configurator 1.3.5.3 Add Device Use this screen to configure a new device in the ENC. To open this screen, right-click the Root Subnet or a network and select Add Device. Figure 21 Right-click Menus: Add Device - Step 1 Figure 22 Right-click Menus: Add Device - Step 2 Note: At the time of writing, the step 2’s screen for adding an NWA1300-N Series device...
Page 40 Click this to proceed to the next screen. Add Device - Step 3 SNMP Version Select the version of the SNMP poll messages the ENC sends in order to communicate with the device. Port Enter the port number the ENC uses to transmit and receive SNMP messages to/from the device.
Page 41 Click this to save the settings. 1.3.5.4 Batch Add Devices Use this screen to add multiple devices to the ENC. To open this screen, right-click the Root Subnet or a network and select Batch Add Devices. Note: At the time of writing, this feature is only for NWA1300 Series.
Page 42 Chapter 1 Web Configurator Figure 24 Right-click Menus: Batch Add Devices - Step 1 Figure 25 Right-click Menus: Batch Add Devices - Step 2 Figure 26 Right-click Menus: Batch Add Devices - Step 3 ENC User’s Guide...
Page 43 Device Name This field displays the name of a device. Reason This field displays the reason why the ENC cannot import the device yet. Cancel Click this to exit this screen and go back to the previous screen. Previous Click this to go back to the last screen.
Page 44: Common Icons
The ENC is collecting the device’s performance information. Click this to view raw data and reports. Online. The device or all devices in the network are online and accessible from the ENC. Partial Online. Some devices in the network are online but some are either off or not accessible from the ENC.
Page 45: Working With Tables
1.3.7 Working with Tables Many screens in the Web Configurator contain tables to provide information or additional configuration options. This section describes the fields the ENC commonly uses in tables. Figure 28 Common Fields in Tables This table describes the highlighted part in the screen above.
Page 46 Figure 29 Sorting Table Entries by a Column’s Criteria - Ascending Figure 30 Sorting Table Entries by a Column’s Criteria - Descending Select a column heading cell’s right border and drag to re-size the column. Figure 31 Resizing a Table Column ENC User’s Guide...
Page 47: Tutorials
H A PT ER Tutorials This chapter provides some examples of using the ENC. They are: • Acknowledge Device Events, see page 47 • Firmware Upgrade for Multiple Devices, see page 48 • Configuration Backup for Multiple Devices, see page 53 •...
Page 48: Firmware Upgrade For Multiple Devices
After acknowledging the events, the OTV will update automatically. The event icon should be gone. Figure 35 Refresh OTV 2.2 Firmware Upgrade for Multiple Devices The ENC allows you to upload one firmware file to multiple devices. This tutorial shows you an example including the following: • group devices of the same model (optional) •...
Page 49 In the Select Devices screen, use either the By Search or By OTV tab screen to select the devices to add to this group and click Ok. Click Ok again in the next screen. The ENC creates the group. ENC User’s Guide...
Page 50 Select the device model (ES-2024A in this example) and enter the firmware version and description for the file. Click OK. Note: Prepare the file first on the computer you are using to access the ENC. You can download ZyXEL device firmware files from www.zyxel.com. You need to uncompress the zip file and then only upload the *.bin file to the ENC.
Page 51 Chapter 2 Tutorials 10 Select the device model (ES-2024A) and click Next. 11 The Select Firmware screen appears. Select the file for firmware upgrade and click Next. 12 Click Add in the Device Information section in the next screen. ENC User’s Guide...
Page 52 Select the device(s) you want to upgrade from the Available List, click > to make them appear in the Selected List. Click Ok. 14 Select Upgrade Now and click OK to start firmware upgrade immediately. Do not turn off the devices while firmware upgrade is in process. ENC User’s Guide...
Page 53: Configuration Backup For Multiple Devices
2.3 Configuration Backup for Multiple Devices The ENC allows you to back up remote devices according to a schedule. This tutorial shows you an example including the following: • create a new backup schedule •...
Page 54 Select Scheduled Time and click the text box to select a preferred date. Select a time using the drop list box and then click OK. Do not turn off the devices while configuration backup is in process. After the backup is completed, you should see Success in the Status field. ENC User’s Guide...
Page 55: Configuration Restore To A Device
Figure 36 Configuration Backup Result in Event Viewer 2.4 Configuration Restore to a Device The ENC allows you to restore a configuration file to one or multiple devices with the same model according to a schedule. This tutorial shows you an example including the following: •...
Page 56 Chapter 2 Tutorials Note: You can also upload an existing configuration file to the ENC by selecting Upload File in this screen. In the Select Device screen, select device(s) from which you want to get a configuration example. Click OK.
Page 57 10 In the Select Device screen, select the device(s) to which you want to apply the configuration file. Click OK. 11 Select Update Now and then click OK to start configuration update. 12 After the configuration file is successfully uploaded, you should see Success in the Status field. ENC User’s Guide...
Page 58: Script Distribution To Multiple Devices
Chapter 2 Tutorials 2.5 Script Distribution to Multiple Devices The ENC allows you to write CLI commands and apply them to multiple devices. This tutorial shows you an example including the following: • group devices (optional) • create a new script •...
Page 59 Wait a while until the script is successfully applied to the devices (Success, Fail, or Partial Success displays in the Status field). Select the script and then click View Log. 10 Then You can see the results of applying the CLI commands. ENC User’s Guide...
Page 60: Enc Backup And Performing A Complete Auto-Discovery With Filters
Lab2 example. To do this, Sam has to know: • how to back up the current ENC settings to a file • how to perform a complete new auto-discovery • how to configure seed settings • how to configure discovery filter rules •...
Page 61 The following shows you how to configure step by step: Click Maintenance > Backup/Restore and configure to where to back up the current ENC’s settings. In this example, you use Local Host and the default directory to store the backup file.
Page 62 Note: The SNMP version selection depends on which SNMP versions your devices can support. Note: The ENC will fail to get a device’s information if the device uses a different read community. Select the default discovery filter rule and click Edit, the Edit Discovery Filter screen appears.
Page 63: Event Actions Triggered By Received Events
Figure 46 Discovery Filter Settings 2.7 Event Actions Triggered By Received Events The ENC allows you to configure specific actions to notify administrators when it receives any or specific events. This tutorial shows an example including the following: • configure mail relay settings on the ENC •...
Page 64 If you see Send notification successfully, you should receive a mail as shown. See Section 10.6 on page 346 if you get an error message. Click Events > Configuration > Default, select the Device Down event and click Edit. ENC User’s Guide...
Page 65 Note: If you cannot find a particular event in this Default screen, click Events > Configuration > Customize and Add to customize an event. The Edit Events Configuration screen appears. Select the NotifyByMail action in the Action field. Click OK. ENC User’s Guide...
Page 66: Performance Monitoring For Interfaces
If any managed device is down, you should receive a mail as shown next. 2.8 Performance Monitoring for Interfaces You can monitor device status and display the changes in a graph through the ENC. This tutorial shows you how to configure settings to monitor traffic statistics on a device’s interface. This tutorial includes the following: •...
Page 67 Traffic). Select the instances you want to use (this example selects all) and click > to move them to the Selected Instance list. Click Ok. You will see the monitor has been created in the Monitor Manager screen. Select it and click View Report. ENC User’s Guide...
Page 68 Rx tables at the bottom of the screen to display them in the graphics. If you do not want to see the detailed report for each interface on the device, you can go to Tool > Performance Monitoring > Device Monitors. Click Add Content. ENC User’s Guide...
Page 69 Chapter 2 Tutorials Select the monitor you just created. Click Ok. Then you can see the monitor as the example below. ENC User’s Guide...
Page 70: Configure Vlan Settings
Figure 49 Create a Performance Monitor 2.9 Configure VLAN Settings The ENC provides the VLAN management feature to help you easily configure VLAN settings on switches. This tutorial shows you how to configure VLAN settings (ports 1~4: VLAN 100, ports 5~8: VLAN 200) on switch 1F-Switch-A, including the following: •...
Page 71 Figure 50 VLAN Management Create a VLAN 100. Click Ok. Figure 51 Add a VLAN Group Repeat to create another VLAN 200. The created VLAN groups display in the VLAN Group panel. Figure 52 Two VLAN Groups Created ENC User’s Guide...
Page 72 Click the + mark to expand the Switch folder. Select and drag switch 1F-Switch-A to the VLAN100 folder. Release it when you see a + mark at the beginning of the VLAN100 folder name. The ENC also configures a VLAN 100 on the switch. Figure 53 The Device is Easily Added to the VLAN Group Select VLAN100 in the VLAN Group folder to display 1F-Switch-A’s VLAN settings on the right...
Page 73 The Edit VLAN screen appears. Select Join and Tag on ports 1 to 4. Click Ok. Figure 55 Port VLAN Settings Repeat steps to configure VLAN 200 on 1F-Switch-A. The only difference is to add ports 5~8 to VLAN200. Figure 56 Port VLAN Settings ENC User’s Guide...
Page 74: Register Multiple Nwa1300-N Series Aps
2.10 Register Multiple NWA1300-N Series APs You can use the ENC and NWA1300-N Series for hotel management. There are three common methods for the device registration to the ENC. You can choose one of the following methods according to your condition.
Page 75: Method 1
00A0C5000105 <-> Room_A105 2.10.1 Method 1 First of all, make sure you have configured the ENC’s IP address in the DHCP server’s DHCP option 224 setting. Each of your NWA1300-N Series device will be able to obtain not only an IP address, subnet mask and gateway IP address but also the ENC’s IP address.
Page 76 Map to the right places, which helps you check the location of each device. You have finished the registration. You can then click the Edit AP Profile icon ( ) in the OTV tree to configure each device’s wireless AP profile settings. ENC User’s Guide...
Page 77: Method 2
NWA1300-N as well as configure the IP address, subnet mask, gateway IP address and the ENC’s IP address. See the device User’s Guide for how to do these. After the installation and turning the devices on, the ENC will add the devices passively after receiving their traps. Then you...
Page 78: Method 3
After your NWA1300-N Series APs are turned on and obtain an IP address from the DHCP server, you can use the Auto-Discovery function to add them to the ENC. Do the following: In the ENC, click Tool > Auto-Discovery.
Page 79 Note: The SNMP version selection depends on which SNMP versions your devices can support. Note: The ENC will fail to get a device’s information if the device uses a different read community. Select the default discovery filter rule and click Edit, the Edit Discovery Filter screen appears.
Page 80: Different Map Views For Different Users
Each map can be associated with only one background image. Here is an example. You have registered 8 devices in the ENC. You want to use 5 maps to differentiate the device locations and show different users different map views. This example uses the following settings.
Page 81 Create user accounts in the Maintenance > User Account > Add screen. You will need to create 4 accounts (Operator1, User1, User2, Operator2). Leave the Allowed Map Access list empty since you have not created the other Maps yet except the default one. ENC User’s Guide...
Page 82 Chapter 2 Tutorials Create Maps and associate them with background images, devices, and user accounts. Log into the ENC using Operator1, Operator2, User1 and/or User2, you should see the corresponding map views. ENC User’s Guide...
Page 83: Technical Reference
Technical Reference...
Page 85: Dashboard
Use the Dashboard screens to check status information about the ENC. 3.2 The Dashboard Screen The Dashboard screen displays when you log into the ENC or click Dashboard in the navigation panel. The dashboard displays general device information, system status, system resource usage, licensed service status, and interface status in widgets that you can re-arrange to suit your needs.
Page 86 Chapter 3 Dashboard Figure 58 Dashboard ENC User’s Guide...
Page 87 Version Release Date This field displays the date the ENC software version is released. System Uptime This field displays how long the ENC has been running since it last restarted or was turned on. Free Disk This field displays the available disk space in the computer where the ENC is installed.
Page 88 • IP: This is the network’s IP address. • Type: This is the network type that is configured when the device is added to the ENC. • Mask: This is the subnet mask of the network. When you move your mouse over a device icon, you can see the following information: •...
Page 89 The title bar also displays for which device type this traffic statistic displays in brackets {}. They are All, Switch, Router/Gateway, Firewall, Wireless AP, Host, or Others. Device This field displays the name of a device that uses most highest CPU resources. This field displays what percentage of CPU resource that device is currently using. ENC User’s Guide...
Page 90: Edit A Widget
Select how many top number of entries about events or traffic amount to display in the widget. Polling Interval Select how often you want the ENC to update the widget information it displays. Select none to have the ENC stop updating the widget information. Period Select the length of time interval you want to use to look at the statistics.
Page 91 • Segment: Select this and a specific network segment to only display devices in the segment. Cancel Click this to discard the changes and close this screen. Click this to save the changes and close this screen. ENC User’s Guide...
Page 92 Chapter 3 Dashboard ENC User’s Guide...
Page 93: Configuration
H A PT ER Configuration This chapter shows you how to use the ENC’s configuration menus. 4.1 MIB Browser Simple Network Management Protocol is a protocol used for exchanging management information between network switches. SNMP is a member of TCP/IP protocol suite. A manager station can manage and monitor the switch through the network via SNMP version 2c.
Page 94: Mib Browser
• Retrieving Data - Get, GetNext, GetBulk • Altering Variables - Set Note: Click the Plus Sign (+) next to a MIB object in the SNMP MIB tree to go to the next layer down. Figure 62 Configuration > MIB Browser ENC User’s Guide...
Page 95 Host IP Address This field displays the managed device’s IP address. Port Number This field displays the port number the ENC uses to use SNMP with the device. This field displays the object’s name. Object ID Select a leaf object from the MIB tree on the left or enter a leaf object’s ID here.
Page 96 Click this to remove the information displayed in the table. Name/OID This is the object’s name or object ID. Value This is the object ID’s setting. For some objects you can set this. For other objects you can only retrieve the setting. ENC User’s Guide...
Page 97: Custom Table
Select or clear the check box at the table heading line to select or clear all check boxes in this column. Table Name This name identifies the custom table. Column This field displays the custom table’s objects. Close Click Close to close the screen. ENC User’s Guide...
Page 98: Custom Table Add/Edit
This section lists the objects included in this custom table. Select an object and click the << arrow if you need to remove it from the custom table. Cancel Click Cancel to discard all changes and close this screen. Click OK to save the changes and close this screen. ENC User’s Guide...
Page 99: Table View
Set how often (5 to 3600 in seconds) the ENC should query the monitored device for the value of the object. Start Polling Click this to have the ENC start querying the monitored device for the value of the object. Stop Polling Click this to have the ENC halt querying the monitored device for the value of the object.
Page 100: Graph View
Close Click Close to close the screen. 4.2 Firmware Upgrade Use these screens to upload firmware files to the ENC and have the ENC use them to upgrade the firmware on managed devices. ENC User’s Guide...
Page 101: Firmware List
Note: Do NOT turn off the switch during the updating process, as it may corrupt the firmware and make the selected device unusable. 4.2.1 Firmware List Click Configuration > Firmware Upgrade to list the firmware files uploaded to the ENC. Figure 68 Configuration > Firmware Upgrade The following table describes the labels in this screen.
Page 102: Uploading Firmware To The Enc
4.2.2 Uploading Firmware to the ENC Click Configuration > Firmware Upgrade > Add to display the screen for uploading firmware files to the ENC. To upload firmware, first download the firmware, unzip it, and store it on your computer. Figure 69 Configuration > Firmware Upgrade > Add The following table describes the labels in this screen.
Page 103: Creating Or Editing A Schedule List
Firmware Version This field displays the version of the firmware file. Total Device This is the number of devices the ENC will upgrade the firmware according to the predefined schedule. Description This field displays any special information specified about the firmware file.
Page 104 Chapter 4 Configuration Select the firmware version to use to upgrade the managed devices and click Next. Under Device Information click Add. ENC User’s Guide...
Page 105 Click OK. (You can also use the By OTV screen to choose the devices for firmware upgrade.) Set a time for the ENC to perform the upgrade or leave Upgrade Now selected to do it right away. You can also optionally add a descriptive note. Click OK.
Page 106: Script Distribution
4.3 Script Distribution Use script files to apply commands that you specify. Use the ENC to create the script files. Click Configuration > Script Distribution to open the Script screen. Use the Script screens to create and manage script distribution entries.
Page 107: Script Distribution Add
This is the date and time that the script distribution entry was (or is scheduled to be) applied. End Time This is the date and time the ENC stopped applying the script distribution. This is N/A if the script distribution has not yet been applied. 4.3.1 Script Distribution Add Use script files to apply commands that you specify.
Page 108 Enter up to 32 characters to specify a name for the script distribution entry. Interval Specify how long the ENC is to wait (in seconds) between sending two commands to the entry’s listed devices. Note: You can put commands that need a longer time to process in a separate script file and set a longer interval for it.
Page 109 This is an example: show ip | ip interface #A command of 'show ip' is included in this script. The ENC will check whether the command output contains 'ip interface'. If it does not, it stops this command and returns ‘failed’.
Page 110 Figure 74 Load Commands Select a file and click Ok to load commands from the file to the ENC. Select one or more files and click Remove if you want to delete them. Click Cancel to exit this screen without loading any commands.
Page 111: Configuration File Update/Backup
Chapter 4 Configuration 4.4 Configuration File Update/Backup Use these screens to upload configuration files to the ENC and have the ENC use them to configure managed devices. You must be logged in with system administrator rights to use this function.
Page 112: Uploading Configuration Files To The Enc
Chapter 4 Configuration 4.4.2 Uploading Configuration Files to the ENC Click Configuration > Update/Backup > Add to upload configuration files to the ENC. You can get the configuration files from managed devices or from your computer if you have them stored there.
Page 113 ENC to save copies of their configuration files. Click this to open a screen where you can add devices to the list. The ENC will get the configuration files from the devices.
Page 114: Backup Schedule List
This is how many devices this schedule is to have the ENC back up configuration files from. Backup Time This is the date and time the schedule will have the ENC back up the selected managed devices’ configuration files. Description This field displays any special information specified about the backup schedule.
Page 115: Creating Or Editing A Backup Schedule List
List any special information that you want to record about the configuration file. Device List If you will backup configuration files from managed devices, use this table to select the managed devices from which you want the ENC to save copies of their configuration files. ENC User’s Guide...
Page 116: Update Schedule List
LABEL DESCRIPTION Click this to open a screen where you can add devices to the list. The ENC will get the configuration files from the devices. You can display a list of available devices by search or by the OTV view. In the By Search screen, enter the criteria such as device model and group and click Search to filter the available devices.
Page 117: Creating Or Editing An Update Schedule List
Device Name To narrow down the list of displayed results, specify the name or partial name of a managed device. Click this to create a new schedule for having the ENC upload configuration files to managed devices. Edit Select an entry that has a Status of Waiting and click this to edit the entry.
Page 118 Chapter 4 Configuration Select the configuration file to upload to the managed devices and click Next. Under Device List click Add. ENC User’s Guide...
Page 119 You can display the list of available devices by OTV, device view, or group view. Click OK. Set a date and time for the ENC to perform the update or leave Update Now selected to do it right away. Click OK.
Page 120: Default Performance Monitor Library
Select the check box of one or more entries and click Edit or Remove to take the action for the entries respectively. Select or clear the check box at the table heading line to select or clear all check boxes in this column. Name This field displays the name of a configured performance monitor. ENC User’s Guide...
Page 121: Add A Performance Monitor
Table 40 Configuration > Performance Monitor Library > Customized Monitor Library > Add LABEL DESCRIPTION Monitor Library Type up to 32 alphanumeric characters for the name of the performance monitor. You can Name also use underscores (_) and hyphens (-). Spaces are not allowed. ENC User’s Guide...
Page 122 Click Select MIB Node to open the following screen. Choose the MIB node this monitor will use and click Ok. This field will then display the object ID of the selected MIB node. Description Type additional information for the monitor in this field. ENC User’s Guide...
Page 123: Event
This chapter describes the event log settings on the ENC. 5.1 Event Viewer A managed device sends traps to the ENC when an event occurs. To display device and system event logs, click Events > Viewer. Figure 85 Event Viewer The following table describes the labels in this screen.
Page 124 This field displays the device name. Click the device name to view the detailed device settings (see Section 6.2 on page 140 for more information). Click the Locate It in OTV icon to quickly find the device in the OTV panel. Message This field displays some information about the event log. ENC User’s Guide...
Page 125: Events
The following table describes the events by categories. Table 42 Event Categories and Events EVENT DESCRIPTION Configuration These events are about the results of options performed through the ENC. Configuration Backup Failed Configuration file download failed. Configuration Backup Succeeded Configuration file download was successful.
Page 126: Event Configuration
Chapter 5 Event 5.2 Event Configuration This screen shows a list of events that devices or the ENC may generate. By default, each event has a priority (severity level) and the corresponding action that the ENC should take when it receives the event.
Page 127: Edit Event Configuration
This field displays the object identifier (OID) of the event. An OID identifies a trap (an event). Severity Select the severity level for the event you want to display in the ENC. The choices and the severity level from low to high are Info, Warning, Minor, Major, and Critical. Message Type the information you wish to display for the event in the ENC.
Page 128: Customized Events
Severity This field displays the severity level of the event. Action This field displays the name of the action profile this event applies. The ENC takes the action when it receives this event. 5.2.3 Customize an Event Use this screen to configure an event that has managed devices notify the ENC without being requested when the event occurs.
Page 129 Select the version of the SNMP trap messages. Select SNMP version 1 (v1) or both SNMP version 2c and version 3 (v2c/v3). SNMP v2c and v3 traps use different format comparing to SNMP v1. Note: SNMP version 2c is backward compatible with SNMP version 1. ENC User’s Guide...
Page 130 Type a MIB object identifier (OID) or click the magnifier icon next to this field to find the object you are looking for. Severity Select the severity level for the event you want to display in the ENC. The choices and the severity level from low to high are Info, Warning, Minor, Major, and Critical. Message Type the information you wish to display for the event in the ENC.
Page 131: Event Action
Chapter 5 Event 5.3 Event Action This screen shows a list of configured event actions that the ENC takes when it receives associated events. To open this screen, click Events > Event Action. Figure 90 Event Action The following table describes the labels in this screen.
Page 132: Add/Edit Event Action
Use this screen to configure an event action. The actions include sending an e-mail, SMS, forwarding the received syslogs, or executing a file on the ENC. To open this screen, click Add or Edit in the Events > Event Action screen.
Page 133 Select this to have the ENC forward devices’ system logs to the specified IP address when it receives the events. Clear this to disable it. Server URL Enter the IP address or domain name of a host to which the ENC will forward devices’ system logs. SNMP Trap...
Page 134 Table 48 Event Action > Add/Edit (continued) LABEL DESCRIPTION Test Action Click this to perform the action(s) you have enabled and configured in this screen for a test. Click this to save the changes and close this screen. ENC User’s Guide...
Page 135: Tool
Automatic discovery lets you search devices or networks from the specified seeds that you configured. A seed is the IP address of a host in the ENC’s network or a remote network. The ENC can learn other networks through a router’s routing table if you configure the same SNMP community on both the ENC and the router.
Page 136: Auto-Discovery
Chapter 6 Tool 6.1.3 Auto-Discovery Use this screen to find devices in the ENC’s network or a designated network segment or range of network segments. To open this screen, click Tool > Auto-Discovery. Figure 92 Tool > Auto-Discovery The following table describes the labels in this screen.
Page 137 Retry Set the number of times (0~3) the ENC resends a poll message to a device if the device does not respond. 0 means the ENC will not poll the device again if a response is not received the first time.
Page 138 Enter the encryption key with the length according to the Privacy setting. Polling Enable Status Select this to have the ENC poll its managed devices periodically to update their status in Polling the ENC. Clear this to disable it. Polling Interval Select how often in minutes the ENC sends a poll message to a managed device.
Page 139 Note: It will take a while to stop the process. 6.1.3.1 Adding a Discovery Filter Use this screen to create a rule that the ENC can use to find matching devices. To open the screen, click Add in the Discovery Filters section of the Tool > Auto-Discovery screen.
Page 140: Inventory Of Devices
Click Cancel to close this screen without saving the settings. Click Ok to save the settings. 6.2 Inventory of Devices Use this screen to look for devices in the OTV panel and their information such as IP address, current status, firmware version, and so on. ENC User’s Guide...
Page 141 Chapter 6 Tool To open this screen, click Tool > Inventory. Input the search criteria and click Search. Figure 96 Tool > Inventory > Device Figure 97 Tool > Inventory > Device (NWA1300-N Series) ENC User’s Guide...
Page 142 Switch, Firewall, Wireless AP, Router/Gateway, Wireless Controller, IP PBX, IP Phone, Peripheral, NWA1300-N Series, Others and All. Host: such as a computer or a device that does not respond to the ENC through SNMP but the ENC can ping to it.
Page 143: Inventory Device Details - System
Table 51 Tool > Inventory > Device (continued) LABEL DESCRIPTION Activate Status Select one or multiple table entries and click this to have the ENC poll the device status Polling periodically and update it in this screen. Deactivate Select one or multiple table entries and click this to have the ENC stop polling the devices Status Polling status periodically.
Page 144 This field displays the type of the device. Select a more appropriate one if necessary. Discovered Date This field displays the date and time this device was discovered and added to the ENC. Device Model This field displays the model name of the device. Select a more appropriate one if necessary.
Page 145: Inventory Device Details - Access
6.2.2 Inventory Device Details - Access Use this screen to configure the default SNMP and polling settings used by the ENC to communicate with the device. The settings are stored on the ENC and might be different from the settings on the device.
Page 146 LABEL DESCRIPTION SNMP SNMP Version Select the version of the SNMP poll messages the ENC sends in order to communicate with the device. Port Enter the port number the ENC uses to transmit and receive SNMP messages to/from the device.
Page 147: Inventory Device Details - Interface
Enter the encryption key with the length according to the Privacy setting. Polling Enable Status Select this to have the ENC poll its managed devices periodically to update their status in Polling the ENC. Clear this to disable it. Polling Method Select which method (SNMP, Ping) the ENC uses to poll the device’s status.
Page 148 This field displays the type of the port or interface. See ifType in RFC1213 for more information. This field displays the Maximum Transmission Unit (MTU) which is the maximum size (in bytes) of a packet the port is allowed to receive and transmit. ENC User’s Guide...
Page 149: Inventory Device Details - Routing
For example when sending SNMP traps or using ping to test IP connectivity. To open this screen, click a device in the Name field in the Tool > Inventory > Device screen, then click the Routing tab. Figure 102 Tool > Inventory > Device > Routing ENC User’s Guide...
Page 150: Inventory Device Details - Arp
Address Resolution Protocol (ARP) is a protocol for mapping an Internet Protocol address (IP address) to a physical machine address, also known as a Media Access Control or MAC address, on the local area network. Use this screen to view current IP-to-MAC address mapping(s) on the device. ENC User’s Guide...
Page 151: Inventory Device Details - Port Analyzer
Click this to exit this screen and go back to the Tool > Inventory > Device screen. 6.2.6 Inventory Device Details - Port Analyzer Use this screen to view which TCP and UDP ports are currently in use on the selected device. ENC User’s Guide...
Page 152: Inventory Device Details - Mac Table
Click this to exit this screen and go back to the previous screen (Tool > Inventory > Device). 6.2.7 Inventory Device Details - MAC Table Use this screen to view all the MAC table entries on the selected device. ENC User’s Guide...
Page 153: Inventory Device Details - Wireless
To open this screen, click a wireless AP in the Name field of the Tool > Inventory > Device screen, then click the Wireless tab. Note: At the time of writing, this feature is only available for NWA1300-N Series. ENC User’s Guide...
Page 154: Inventory Of Networks
Use this screen to look for networks in the OTV panel and their information such as the network IP address, current status, type, etc. To open this screen, click a device in the Name field in the Tool > Inventory > Network screen. Figure 107 Tool > Inventory > Network ENC User’s Guide...
Page 155: Inventory Network Details
Status This field displays whether the ENC can detect the devices in the network. Online - all managed devices in the network are reachable. Partial Online - some of the managed devices in the network are not reachable.
Page 156: Device Group
This field displays the number of devices that the ENC has discovered on the network. Member Discovered Date This field displays the date and time this network was discovered and added to the ENC. Type This field displays the type of the network (General, Bus, Star, Ring or Tree. Select an appropriate one if you want to change it.
Page 157: Device Group Add/Edit
This field displays additional information of the group. 6.4.1 Device Group Add/Edit Use this screen to configure a device group. To open this screen, click Add or Edit in the Tool > Device Group screen. Figure 110 Tool > Device Group Add/Edit ENC User’s Guide...
Page 158: Ping/Trace Route
Use this screen to test the connection from the device to a specified IP address. The Ping function only tests whether the specified device responds. The Trace Route function additionally tests how a packet is transmitted and routed through devices between the ENC and the device. To open this screen, click Tool > PING/Trace Route.
Page 159: Mib Loader
6.6.1 User Loaded MIBs You may need to upload a device’s private MIBs to the ENC if you want the ENC to support a specific function for your device. Use this screen to upload a MIB file to the ENC.
Page 160: Default Mibs
This field displays the MIB module name retrieved from the MIB file. 6.6.2 Default MIBs Use this screen to view the default MIBs the ENC stores view default MIBs that came with the ENC when the ENC was installed. To open this screen, click Tool > MIB Loader > Default MIBs.
Page 161: Performance Monitoring
Monitor Manager screen for the device first. To open this screen, click Tool > Performance Monitoring. The screen varies depending on the monitor(s) you selected to display. Figure 115 Tool > Performance Monitoring > Device Monitors ENC User’s Guide...
Page 162: Example - Displaying Selected Performance Monitors
The selected performance monitor(s) appear. 6.7.3 Example - Removing Selected Performance Monitors To not display a performance monitor in this screen: Click the Close Widget icon on the top-right corner of the widget. Click OK to confirm the action. ENC User’s Guide...
Page 163: Monitor Manager
This field displays the name of the performance monitor template this monitor uses. Name Stored Days This field displays the number of days the ENC keeps the monitor data before removing it from the ENC. Polling Interval This field displays how often (in seconds) the ENC retrieves the monitor data from the device.
Page 164 Select a performance monitor template to apply to this monitor. Stored Days Select the number of days the ENC will store the monitor data before the ENC deletes it. Polling Interval Select the number of minutes the ENC sends a poll message for the performance monitor.
Page 165: Add A Threshold To The Performance Monitoring List
This field displays the value for the threshold. Occurrence This field displays the number of times the monitored value has to continuously fall into the threshold’s condition before the ENC takes the corresponding action. Cancel Click this to discard the changes and close this screen.
Page 166: View The Performance Monitoring Report
DESCRIPTION Condition Select the comparison operator (above, below, equal, not equal or status change) for the threshold to determine when the ENC will take the corresponding action configured in the Events > Configuration screen. Value Enter a value for the threshold.
Page 167: Schedule Report
Click this to export the report to a CSV file on the computer you are using to access the ENC. Period Select how long ago the monitor’s data that you are looking for was added to the ENC. Variable Select whether to show statistics about outgoing traffic only (Tx), incoming traffic only (Rx) or both incoming and outgoing traffic (Both) for the report.
Page 168: Schedule Report Add/Edit
This field displays the subject line in the e-mail message the ENC sends. Export File Formats This field displays the format(s) of files that the ENC will send through e-mail when the scheduled report is generated. 6.9 Schedule Report Add/Edit Click Add or Edit in the Tool >...
Page 169: Syslog Overview
Receiver Email Enter a valid e-mail address to which the ENC sends the report and click Add to add Address List it in the list below. You can enter as many valid e-mail addresses as you want. Select one or multiple entries and click Remove to delete them from the list.The ENC...
Page 170 Select a location (local0~local7) from the drop down list box. The log facility allows you to display the logs in different files in the syslog server of the ENC. Select All to display all messages in all the files on the ENC.
Page 171: Log Statistic
Remove Select one or more log entries in the table and click this to delete them. Time This field displays the date and time the ENC received the log entry, not the time the log entry was generated. Facility This field displays the name of the location where the log entry is stored in the ENC.
Page 172: Settings
Select within the number of hours or days in the past the log you are looking for was received by the ENC for the search criteria. The options are Last 24 hours, Last 48 hours, Last 5 days, Last 7 days and Last 30 days. Select Custom to display additional fields if you want to customize a period for the search criteria.
Page 173 Syslog Receiver Select this check box to enable (Active) or disable (Inactive) syslog server on the ENC. Stored Logs Days Enter the number of days the ENC stores a log entry before it removes the log from the database. Archiving Setting This section allows you to archive past logs to a preferred location (local directory, FTP or storage server) as a ZIP file.
Page 174 This field is available if you selected Storage Server in the Location field. Enter the corresponding Password. Apply Click this to save your settings. Reset Click this to change the settings in this screen to the last-saved values. ENC User’s Guide...
Page 175: Report
Maintenance > Server screen. See Section 9.4 on page 319 more information. The ENC server backs up all scheduled reports in the {ENC_home}\ENC\data\report\{schedule_report_name}\ folder. The file name includes the schedule report name and the date and time the report is generated, for example, “WeeklyPerfReport_20100121014001.zip”.
Page 176: Customized Reports Screen
Click Report > Reports > Customized Reports to view and manage (add, edit, delete) a list of configured reports. Note: The ENC allows a maximum size of 300 MB for a scheduled report. When the ENC server’s disk space is not enough, the ENC sends out an alert e-mail to administrators.
Page 177: Report Add
Use this screen to add a report. To open the screen, click Add in the Report > Reports > Customized Reports screen. The fields in the Add Reports screens vary depending on the Report Type you select. Figure 130 Report > Reports > Add (Inventory List Report) ENC User’s Guide...
Page 178 Chapter 7 Report Figure 131 Report > Reports > Add (Inventory Summary Report) Figure 132 Report > Reports > Add (Events List Report) Figure 133 Report > Reports > Add (Events Summary Report) ENC User’s Guide...
Page 179 Select a specific status of devices that you want to display the related information only in the report. Otherwise, leave it as the default (All). unknown means a device is unreachable before the ENC determines it is offline. Firmware Version This field is available if you selected an Inventory related report.
Page 180 Discovered Date This field is available if you selected the Inventory List Report. Select how long ago the device(s) that you are looking for were added to the ENC. Select Custom to display the additional fields in this screen as shown.
Page 181 Click this to discard the changes and go back to the Report > Reports > Customized Reports screen. Previous Click this to discard the changes in this screen and go back to the last screen. Click this to save the changes and close this screen. ENC User’s Guide...
Page 182: Report Edit
7.1.5 A Report Example You can view a report by clicking the report name in the Report > Reports screen. This section shows you an example about top 5 CPU utilization report. Figure 138 A Report Example ENC User’s Guide...
Page 183: Scheduled Report
Subject This field displays the subject line in the e-mail message the ENC sends. Export File Formats This field displays the format(s) of files that the ENC will send through e-mail when the scheduled report is generated. ENC User’s Guide...
Page 184: Schedule Report Add/Edit Screen
Select how often (daily, weekly or monthly) to generate the schedule report. Send Time Select when to start generating the report. The ENC sends the report after it finishes generating it. The report generation time depends on the amount of information in the report.
Page 185 LABEL DESCRIPTION Receiver Email Enter a valid e-mail address to which the ENC sends the report and click Add to add Address List it in the list below. You can enter as many valid e-mail addresses as you want. Select one or multiple entries and click Remove to delete them from the list.The ENC...
Page 186 Chapter 7 Report ENC User’s Guide...
Page 187: Application
MIB information. With RMON, the probe is located on a remote device (ZyXEL Ethernet Switches), so a network manager (the ENC) does not need to constantly poll the probe for information. The probe communicates with the network manager via SNMP.
Page 188: Statistics
Port Number This field displays the number of the port or interface on the selected device. Owner This field displays the application name that created this entry. ENC User’s Guide...
Page 189 Table 83 RMON > Statistics > Add/Edit LABEL DESCRIPTION Port Number Enter the number of one port or interface to add to the ENC for viewing network statistics. This field displays the port’s number and is read-only when you are editing a port statistic entry. Owner Enter a descriptive name of the application that creates this entry.
Page 190 Enter the number of seconds (5~3600) between data samplings the ENC retrieves from the selected device. Click Start Polling to have the ENC start to retrieve data from the device or Stop Polling to stop it. You have to stop pollings first if you want to change the settings for graphic display.
Page 191 This screen displays a selected port or interface’s network statistics as a graph. After selecting a port or an interface you wish to display, click Graph View on the Application > RMON > Statistics screen. Select the graph type and instances to display and click Start Polling to display the screen. ENC User’s Guide...
Page 192 The following table describes the labels in this screen. Table 85 RMON > Statistics > Graph View LABEL DESCRIPTION Device IP This field displays the IP address of the selected device. Port Number This field displays the number of the selected port or interface. ENC User’s Guide...
Page 193 Enter the number of seconds (5~3600) between data samplings the ENC retrieves from the selected device. Click Start Polling to have the ENC start to retrieve data from the device or Stop Polling to stop it. You have to stop pollings first if you want to change the settings for graphic display.
Page 194: History Config
(Inactive). Port Number This field displays the number of the port or interface on the selected device, which the ENC will poll for data. Bucket This field displays the number of data samplings the network manager requests the probe Requested to store.
Page 195 LABEL DESCRIPTION Port number Select a port or an interface of the selected device that the ENC polls for data. The probe sends data from this port. Bucket Specify the number of data samplings the ENC requests the probe to store.
Page 196 MIB browser. Port Number This is the number of a port or an interface from which the ENC polled the data. Table Index This field displays the index number of a data sample. The Control Index and Table Index identifies a unique data sample.
Page 197 Graph View on the Application > RMON > History screen. Select the graph type and instances to display and click Start Polling. The screen appears as shown next. ENC User’s Guide...
Page 198 This field displays the number of the selected port or interface. Graph Type Select whether to display the traffic statistics as a Line, Bar, or Pie graph. Get/Refresh Click this to update the statistics in this screen. ENC User’s Guide...
Page 199: Event/Alarm
• the SNMP Get/Set community to communicate with the device, • and the application name that creates the event entry. After you configure the event, you can then create an alarm and associate it with the event. An alarm here defines: ENC User’s Guide...
Page 200 LOG & TRAP - The device generates a log and sends a trap when an associated alarm occurs. Last Event Send This field displays the date and time the event was last generated and sent from the device to the ENC. Community This field displays the SNMP Get/Set community setting. Description This field displays further information about the event.
Page 201 Select or clear the check box at the table heading line to select or clear all check boxes in this column. Interval (sec) This field displays how often (in seconds) the ENC checks whether the parameter’s value is within the set thresholds or not. Sample Type This field displays the method of obtaining the sample value (Absolute or Delta).
Page 202 This field displays the index number of the alarm log. Last Send Time This field displays the date and time the alarm log was generated by the device. Variable This field displays the name of the MIB field whose data was sampled. ENC User’s Guide...
Page 203 Event Type This field displays the action(s) the device should take when the selected alarm is generated. Event This field displays the SNMP Get/Set community the ENC uses to communicate with the Community device. Event Owner This field displays the application name that created the associated event.
Page 204 Chapter 8 Application To change the settings of a selected RMON alarm, click Edit instead in the Event / alarm screen. Figure 153 RMON > Event / Alarm > Add ENC User’s Guide...
Page 205 Rising Condition Threshold Specify a rising threshold (between 0 and 2147483647). When a value is greater or equal to this threshold, the probe triggers an alarm. Event Index Select an index number of a rising event. Falling Condition ENC User’s Guide...
Page 206: Vlan Management
VLAN settings from the Device or VLAN Group list on the left side of the screen. Note: At the time of writing, this screen is only available for some ZyXEL Ethernet Switches. See Appendix A on page 349 for the supported ZyXEL device list. ENC User’s Guide...
Page 207 VLAN Group This panel displays devices by VLAN groups. You can see the VLAN name, ID group, and panel (B) the number of devices that are included in each folder (VLAN group). For example, VLAN_100[ID:100](1). ENC User’s Guide...
Page 208: Vlan Management Configuration Examples
This section shows you how to create a VLAN group, and add/remove a device to a VLAN group easily by dragging and dropping. To create a VLAN group: Right-click the VLAN Group folder in the VLAN Group panel. The Add VLAN Group screen appears. ENC User’s Guide...
Page 209 Drag it to a VLAN group in the VLAN Group panel until you see a plus mark (+) shown in the beginning of the VLAN group name. Release your mouse. The device is then added to the VLAN group (VLAN_100 in this example). Figure 158 Adding a Device to a VLAN Group ENC User’s Guide...
Page 210 Chapter 8 Application Note: After you drag and drop a device to a VLAN group, the ENC automatically creates the VLAN on the device. To remove a device from a VLAN: Right-click the device in the VLAN Group panel. Select Delete From VLAN Group.
Page 211: Edit A Vlan Group
Select the check box of an entry and click Duplicate, Edit or Remove to take the action for the entry respectively. Select or clear the check box at the table heading line to select or clear all check boxes in this column. Port No The port number identifies the port you are configuring. ENC User’s Guide...
Page 212 Cancel Click this to discard all changes and close the screen. Click this to save the settings and close the screen. The ENC configures the port VLAN settings on the device automatically. 8.3.2.1 Add/Edit a Port Use this screen to configure the selected port’s VLAN settings.
Page 213 VLAN groups to pass through the device. Cancel Click this to discard all changes and close the screen. Click this to save the settings and close the screen. ENC User’s Guide...
Page 214: Port Setting
“2,7-8” means ports 2, 7, and 8. Click OK to apply the changes to the VLAN Management > Port Setting screen. Otherwise, click Cancel to discard the change and close this screen. The first column displays the number of a port on the selected device. ENC User’s Guide...
Page 215 VLAN groups to pass through the device. Apply Click Apply to save your changes. Reset Click Reset to discard your changes and reset the fields to their last saved settings. ENC User’s Guide...
Page 216: Port Management
Active Loop Select this option to enable loop guard on the device. Guard The device generates syslog, internal log messages as well as SNMP traps when it shuts down a port via the loop guard feature. Basic Setting ENC User’s Guide...
Page 217 Select Peer to process any BPDU (Bridge Protocol Data Units) received on this port. Select Tunnel to forward BPDUs received on this port. Select Discard to drop any BPDU received on this port. Select Network to process a BPDU with no VLAN tag and forward a tagged BPDU. ENC User’s Guide...
Page 218: View Port Status
If STP is disabled, this field displays Forwarding if the link is up, otherwise, it displays STOP. This field shows if PoE (Power over Ethernet) is on or off on this port. This field only shows for ZyXEL’s Ethernet Switch PWR models. ENC User’s Guide...
Page 219: Bandwidth Control Overview
Note: The sum of CIRs cannot be greater than or equal to the uplink bandwidth. 8.4.3.2 Bandwidth Control Setup To open this screen, select a device which supports this feature from the OTV, Device View or Group View panel and click Application > Port Management > Bandwidth Control. ENC User’s Guide...
Page 220 Egress Rate Select this check box to activate egress rate limits on this port. Active Egress Rate Specify the maximum bandwidth allowed in kilobits per second (Kbps) for the out-going traffic flow on a port. ENC User’s Guide...
Page 221: Broadcast Storm Control
To open this screen, select a device which supports this feature from the OTV, Device View or Group View panel in the Application > Port Management > Broadcast Storm Control screen. Note: The table columns may vary depending on device models. Figure 170 Port Management > Broadcast Storm Control ENC User’s Guide...
Page 222: Port Security
8.4.5.2 MAC Address Learning This feature allows only packets with dynamically learned MAC addresses and/or configured static MAC addresses to pass through a port on ZyXEL Ethernet Switches. ENC User’s Guide...
Page 223 MAC address belongs. This field displays the ID number of the VLAN group. Port This field displays the port where the MAC address shown in the next field will be forwarded. MAC Address Learning ENC User’s Guide...
Page 224 Use this screen to configure a static MAC forwarding rule. Click Add in the Static MAC Forwarding section of the Application > Port Management > Security screen to open the screen. Figure 174 Port Management > Security > Static MAC Forwarding - Add ENC User’s Guide...
Page 225: Authentication Overview
(or in addition to) an internal device user database that is limited to the memory capacity of the device. In essence, RADIUS and TACACS+ authentication both allow you to validate an unlimited number of users from a central location. ENC User’s Guide...
Page 226 RADIUS server. The RADIUS server validates whether this client is allowed access to the port. Figure 176 IEEE 802.1x Authentication Process New Connection Login Info Request Login Credentials Authentication Request Authentication Reply Session Granted/Denied ENC User’s Guide...
Page 227 Click Reset to discard your changes and reset the fields to their settings last time saved. 8.4.6.5 TACACS+ Authentication Setup Use this screen to configure your TACACS+ server settings. See Section 8.4.6.2 on page 225 more information on TACACS+ servers. To open this screen, select a device which supports this ENC User’s Guide...
Page 228 Use this screen to activate IEEE 802.1x security. To open this screen, select a device which supports this feature from the OTV or Device View or Group View panel and click Application > Port Management > Authentication > 802.1x Authentication. ENC User’s Guide...
Page 229 Specify the length of time required to pass before a client has to re-enter his or her Timer username and password to stay connected to the port. Apply Click Apply to save your changes. Reset Click Reset to discard your changes and reset the fields to their settings last time saved. ENC User’s Guide...
Page 230: Ap Manager
Use this screen to configure a new or an existing wireless AP profile which helps configure multiple wireless APs at one time. To open this screen, click Add in the Application > AP Manager > AP Profile screen or select an entry and click Edit in the AP Profile screen. ENC User’s Guide...
Page 231 Select Use device’s display name as system name to configure an wireless AP’s system name as its display name in the ENC when you apply this profile to the device. Alternatively, select Customized and enter a name to configure the device’s system name as the specified name.
Page 232 Select WPA2 to configure and enable WPA2 or WPA2-PSK authentication and encryption. Select WPA/WPA2 to have both WPA2 and WPA wireless clients be able to communicate with the ENC even when the ENC is using WPA2 or WPA2-PSK. Select WEP to configure and enable WEP encryption.
Page 233: The Ap Configuration Screen
Click this to search the matched device(s) according to your input criteria. Access Web GUI Select a device from the table and click this to access the Web Configurator. Edit AP Profile Select a device from the table and click this to edit the applied AP profile. ENC User’s Guide...
Page 234 Figure 184), you see this status before the AP is available. • Running - The ENC is applying the AP profile to the AP. • Success - The AP profile has been successfully applied to the AP. • Fail - The AP profile is failed to be applied to the AP because the AP is unavailable. If you selected Apply Now in the AP Manager >...
Page 235: The Ap Monitor Screen
AP. 8.6 IP Surveillance The ENC can manage IP Surveillance cameras connected to switches. Using the ENC you can remotely manage power and traffic usage for each switch port that a camera is connected to. In the network, IP Surveillance cameras are connected to an Access Switch. Access Switches are then connected to an Aggregate Switch.
Page 236: Initial Setup
Chapter 8 Application server (N) is connected to the NVR Switch. The ENC server (A) is connected to the NVR switch for managing the IP Surveillance cameras. Figure 186 IP Surveillance Deployment Example PLINK 8.6.1 Initial Setup The Link Maintenance screen displays when you enter the IP Surveillance section. You should add links between the different switch types (NVR, Aggregate and Access) before attempting to use the ENC User’s Guide...
Page 237 Surveillance > Map View to access this screen. In the map below, Access Switches S3 and S4 are linked to Aggregate Switch S2. S2 is linked to the NVR Switch S1. See Section 8.6.7 on page 248 ENC User’s Guide...
Page 238 Chapter 8 Application for more information on Map View. You can now monitor the switches and generate Reports (Section 8.6.14 on page 254). Figure 188 Map ENC User’s Guide...
Page 239: Ip Surveillance Dashboard
Chapter 8 Application 8.6.2 IP Surveillance Dashboard The dashboard displays device resource usage in widgets that you can re-arrange to suit your needs. You can also collapse, refresh, and close individual widgets. Figure 189 IP Surveillance Dashboard ENC User’s Guide...
Page 240 • NVR Switch: 4000 series switch The ENC will automatically sort devices into these three categories according to their type. You can change this sorting by dragging a device into a different category. You can click the Refresh icon ( ) to refresh the device list. You can click the Link Maintenance icon ( ) to access the Link Maintenance screen.
Page 241 Use this screen to change a widget’s settings for display. To open this screen, click the Edit Widget icon on the top right corner of a widget. The settings vary depending on widgets. Figure 191 Edit Widget ENC User’s Guide...
Page 242: Ip Surveillance Port Group
8.6.3 IP Surveillance Port Group You can configure port groups that include ports on the devices discovered by the ENC. You can create a port group and apply profile settings to a group of ports instead of configuring one port at a time.
Page 243: Ip Surveillance Access Switch
This field displays what percentage of the device’s processing ability is currently used. Startup Time This field displays how long the device has been running since it last started up. Polling Interval This field displays how often the ENC sends a poll message to the device. ENC User’s Guide...
Page 244 Power This bar displays the electric power the device is using in Watts (W). When you place your mouse over the power bar, a chart showing power usage over time appears as shown next. Figure 194 Power ENC User’s Guide...
Page 245 RxPkts This field displays the number of received frames on this port. Power Status This field displays if the port is receiving power. Power Utilization This field displays how much power the port is consuming in Watts. ENC User’s Guide...
Page 246: Ip Surveillance Aggregate Switch
This field displays how long the device has been running since it last started up. Polling Interval This field displays how often the ENC sends a poll message to the device. Model This field displays the model name of the device.
Page 247: Ip Surveillance Nvr Switch
A Network Video Recorder (NVR) Switch is a switch that is connected to the Aggregate Switch and NVR Server. The ENC is also connected to the NVR Switch. To view detailed information on an NVR Switch, expand the NVR Switch folder and select it. The following screen will display.
Page 248: Ip Surveillance Map View
This field displays the number of received frames on this port. 8.6.7 IP Surveillance Map View The map screen displays icons for switches discovered by the ENC and you can show their relationships by adding links between them. Click Application > IP Surveillance > Map View to access this screen.
Page 249: Ip Surveillance Traffic Profile
After you configure the link settings completely, a line displays between two devices. The link becomes gray when the ENC is trying to send poll messages to the device. It is green when the connection between two devices is up or red when they are disconnected.
Page 250: Ip Surveillance Port Power
Lower (%) Specify the lower limit of power usage as a percentage below the normal power. Greater (%) Specify the upper limit of power usage as a percentage above the normal power. ENC User’s Guide...
Page 251: Ip Surveillance Power Management
Profile. To create a new traffic guarantee profile click the Add button, or to edit an existing one select a profile from the list and click the Edit button. Note: Traffic guarantee profiles can only be applied to Aggregate Switches. Figure 205 IP Surveillance > Profile > Traffic Guarantee Profile: Add ENC User’s Guide...
Page 252: Ip Surveillance Device Configuration
Table 129 IP Surveillance > Configuration > Device Configuration: Edit Port LABEL DESCRIPTION Polling Interval Specify the polling interval for the device. Select from 1, 5, 10, 30 or 60 minutes. Active Select ports and click this to activate them. ENC User’s Guide...
Page 253: Ip Surveillance Port Group Configuration
Specify the IP camera device type on this port. Select the HD or SD traffic profile. Power Profile Specify the power profile used on this port. Power Specify the power management profile used on this port. Management Profile Traffic Guarantee Specify the traffic profile used on this port. Profile ENC User’s Guide...
Page 254: Ip Surveillance Reports
Chapter 8 Application 8.6.14 IP Surveillance Reports The ENC IP Surveillance report function includes five types of reports covering port utilization, traffic and power. You can easily print, or export the data in PDF or CSV format. Click Application > IP Surveillance > Report to access the main report screen.
Page 255 Table 133 IP Surveillance > Report > Top N Power Consumption Report LABEL DESCRIPTION Device Name This column displays the name of the device. Total This column displays the total power consumption over the specified time period. Consumption(M ENC User’s Guide...
Page 256 Table 134 IP Surveillance > Report > Power Consumption Report LABEL DESCRIPTION Device Name This column displays the name of the device. Max(MW) This column displays the maximum power consumption. Min(MW) This column displays the minimum power consumption. Avg(MW) This column displays the average power consumption. ENC User’s Guide...
Page 257 This column displays the port used as the trunk. This is the port on the Access Switch that transmits traffic to the Aggregate Switch. Uplink Traffic This column displays the traffic for the trunk over the specified time period. This is the traffic between the Access Switch and the Aggregate Switch. ENC User’s Guide...
Page 258: Wireless Controller Management
The ENC can be used to monitor and configure NXC5200 wireless controllers and the managed APs. In the example below, the ENC (A) manages an NXC5200 (B) which connects to a number of Power over Ethernet (PoE) devices (C). They connect to NWA5160N/5550-N/5560-N Access Points (D),...
Page 259 Chapter 8 Application which in turn provide access to the network for the wireless clients (E) within their broadcast radius. Figure 215 Wireless Controller Management Example ENC User’s Guide...
Page 260: Dashboard
Chapter 8 Application 8.7.1 Dashboard The dashboard displays device resource usage in widgets that you can re-arrange to suit your needs. You can also collapse, refresh, and close individual widgets. Figure 216 Dashboard ENC User’s Guide...
Page 261 This column displays what percentage of the device’s processing ability is currently used. Top N: Memory This widget displays top device memory utilization statistics. Utilization Device This field displays the name of a device. This column displays what percentage of the device’s memory is currently used. ENC User’s Guide...
Page 262 Top N: Station This widget displays top device station count statistics in a graph. The x-axis displays the Count by AP device names and the y-axis displays the station count over the specified time period. ENC User’s Guide...
Page 263: Ap Detail
This field displays the number of radios on the AP. Station This field displays the number of stations associated with the AP. SSID This displays an SSID associated with this AP. BSSID This displays the MAC address associated with the SSID. ENC User’s Guide...
Page 264: Ap Group
Click this to collapse the list of APs for a device. This field displays the AP name. Select/Unselect Click this to add or remove a AP from the AP group. Click OK to save your changes. Cancel Click Cancel to exit this screen without saving your changes. ENC User’s Guide...
Page 265: Ap List
Use this screen to view statistics about the wireless radio transmitters in each of the APs connected to the NXC5200. To access this screen, click Wireless Controller Management > Monitor > Radio List. Figure 222 Radio List ENC User’s Guide...
Page 266: Station Info
This field displays the NXC5200 which the AP belongs to. Associated AP This indicates the AP through which the station is connected to the network. Security Mode This indicates which secure encryption methods is being used by the station to connect to the network. ENC User’s Guide...
Page 267: Login User
As an added security measure, the NXC5200 contains captive portal functionality. This means all web page requests can initially be redirected to a special web page that requires you to authenticate your session. Once authentication is successful, you can then connect to the rest of the network or Internet. ENC User’s Guide...
Page 268 This screen allows you to configure which HTTP-based network services default to the captive portal page when client makes an initial network connection. ENC User’s Guide...
Page 269 Policy Summary IPs, and destination IPs that you specify. Click this to create a new entry. Edit Double-click an entry or select it and click Edit to open a screen where you can modify the entry’s settings. ENC User’s Guide...
Page 270 Table 144 Captive Portal: Add LABEL DESCRIPTION Remove To remove an entry, select it and click Remove. The ENC confirms you want to remove it before doing so. Activate To turn on an entry, select it and click Activate. Deactivate To turn off an entry, select it and click Inactivate.
Page 271: Login Page
The login page appears whenever the captive portal intercepts network traffic, preventing unauthorized users from gaining access to the network. Use this page to select the default login page or customize it. Click Wireless Controller Management > Profile > Captive Portal ENC User’s Guide...
Page 272 Logo File This section allows you to choose and upload a custom logo image for the customized login page. This corresponds to the “ZyXEL” logo image in the default page. ENC User’s Guide...
Page 273: Schedule
Title Enter 1-64 characters for the page title. Spaces are allowed. This corresponds to the “ENC 1.3” title in the default page. Title Color Select a font color for the page title. You can use the color palette chooser, or enter a color value of your own.
Page 274 Edit button. You can create a one time rule that applies once or a recurring rule that applies at the same time on different days. Figure 229 Schedule: Add - One Time/Recurring ENC User’s Guide...
Page 275: Radio List
This screen allows you to create radio profiles for the APs on your network. A radio profile is a list of settings that an AP can use to configure either one of its two radio transmitters. To access this screen click Wireless Controller Management > Profile > Wireless Profile > Radio List. To ENC User’s Guide...
Page 276 Chapter 8 Application create a new radio profile click the Add button, or to edit an existing one select a profile from the list and click the Edit button. Figure 230 Radio List: Add ENC User’s Guide...
Page 277 If there is another device using the same channel, the AP changes to a different channel, so that it can avoid interference with radar systems or other wireless networks. Select this option to disable DFS on the AP. ENC User’s Guide...
Page 278: Ssid List
The SSID appears as readable text to any device capable of scanning for wireless frequencies (such as the WiFi adapter in a laptop), and is displayed as the wireless network name when a person makes a connection to it. ENC User’s Guide...
Page 279 MAC filtering allows you to limit the wireless clients connecting to your network through a particular SSID by wireless client MAC addresses. Any clients that have MAC addresses not in the MAC filtering profile of allowed addresses are denied connections. The disable setting means no MAC filtering is used. ENC User’s Guide...
Page 280: Security List
8.7.13 Security List This screen allows you to manage wireless security configurations that can be used by your SSIDs. Wireless security is implemented strictly between the AP broadcasting the SSID and the stations that are connected to it. ENC User’s Guide...
Page 281 To access this screen click Wireless Controller Management > Profile > Wireless Profile > Security List. To create a new security profile click the Add button, or to edit an existing one select a profile from the list and click the Edit button. ENC User’s Guide...
Page 282 Select an authentication method if you have created any in the Wireless Controller Management > Profile > Wireless Profile > Auth. Method screen. Reauthentication Enter the interval (in seconds) between authentication requests. Enter a 0 for unlimited Timer requests. ENC User’s Guide...
Page 283: Mac Filter List
Click this to add a MAC address to the profile’s list. Edit Click this to edit the selected MAC address in the profile’s list. Remove Click this to remove the selected MAC address from the profile’s list. ENC User’s Guide...
Page 284: Aaa Server
The NXC5200 tries to bind (or log in) to the LDAP/AD server. When the binding process is successful, the NXC5200 checks the user information in the directory against the user name and password pair. If it matches, the user is allowed access. Otherwise, access is blocked. ENC User’s Guide...
Page 285 Import each token’s database file (located on the included CD) into the server. Assign users to OTP tokens (on the ASAS server). Configure the ASAS as a RADIUS server in the ENC’s Wireless Controller Management > Profile > Wireless Profile > AAA Server screens.
Page 286 Note: Because the NXC5200 has an internal authentication database, you can create local login accounts on it without needing to rely on an external authentication server. The built-in authentication server supports PEAP/EAP-TLS/EAP-TTLS. ENC User’s Guide...
Page 287 Use the AAA Server screen to manage the list of AD, LDAP or RADIUS servers the NXC5200 can use in authenticating users. Click Wireless Controller Management > Profile > Wireless Profile > AAA Server to display the AAA Server screen. To create a new server configuration ENC User’s Guide...
Page 288 Chapter 8 Application click the Add button, or to edit an existing one select a configuration from the list and click the Edit button. Figure 237 AAA Server: Add - AD Server/LDAP Server ENC User’s Guide...
Page 289 Enter the password for the associated user name. Note: This is only for LDAP. Realm Enter the realm IP address. Note: This is only for LDAP. Click OK to save the changes. Cancel Click Cancel to discard the changes. ENC User’s Guide...
Page 290 Enter a password (up to 15 alphanumeric characters) as the key to be shared between the external authentication server and the NXC5200. The key is not sent over the network. This key must be the same on the external authentication server and the NXC5200. ENC User’s Guide...
Page 291: Authentication Method
Click Wireless Controller Management > Profile > Wireless Profile > Auth. Method to display the Authentication Method screen. To create a new Authentication Method profile click the Add button, or to edit an existing one select a profile from the list and click the Edit button. ENC User’s Guide...
Page 292 Double-click an entry or select it and click Edit to open a screen where you can modify the entry’s settings. Remove To remove an entry, select it and click Remove. The ENC confirms you want to remove it before doing so. This field displays the index number.
Page 293: Vlan
VID cannot be changed. Figure 240 Example: Before VLAN In this example, there are two physical networks and three departments A, B, and C. The physical networks are connected to hubs, and the hubs are connected to the router. ENC User’s Guide...
Page 294 The VLAN screen lists every VLAN interface. To access this screen, click Wireless Controller Management > Profile > Wireless Profile > VLAN. The Add VLAN screen lets you configure IP address assignment, interface bandwidth parameters, DHCP settings, and connectivity check for ENC User’s Guide...
Page 295 VLAN interface. To access this screen, click the Add icon at the top of the Add column or click an Edit icon next to a VLAN interface in the VLAN screen. The following screen appears. Figure 242 VLAN: Add ENC User’s Guide...
Page 296 NXC5200 uses the one that was configured first. Related Setting Configure Click Policy Route to go to the screen where you can manually configure a policy route to Policy Route associate traffic with this VLAN. Interface Parameters ENC User’s Guide...
Page 297 If this field is blank, the IP Pool Start Address must also be blank. In this case, the NXC5200 can assign every IP address allowed by the interface’s IP address and subnet mask, except for the first address (network address), last address (broadcast address) and the interface’s IP address. ENC User’s Guide...
Page 298 Select this to use the default gateway for the connectivity check. Gateway Check this Select this to specify a domain name or IP address for the connectivity check. Enter that address domain name or IP address in the field next to it. ENC User’s Guide...
Page 299: Zone
The NXC5200 uses zones instead of interfaces in many security and policy settings, such as firewall rules and anti-virus. Zones cannot overlap. Each interface can be assigned to just one zone. Figure 243 Example: Zones ENC User’s Guide...
Page 300 Any or All. See the specific feature for more information. 8.7.18.2 Add/Edit Zone The Zone screen provides a summary of all zones. In addition, this screen allows you to add, edit, and remove zones. To access this screen, click Wireless Controller Management > Profile > ENC User’s Guide...
Page 301 Member lists the interfaces that belong to the zone. Select any interfaces that you want to remove from the zone, and click the left arrow button to remove them. Click OK to save your customized settings and exit this screen. Cancel Click Cancel to exit this screen without saving. ENC User’s Guide...
Page 302: Ap Configuration
The following table describes the icons in this screen. Table 159 AP Status Icons LABEL DESCRIPTION This is an AP that is not on the management list. This is an AP that is on the management list and which is online. ENC User’s Guide...
Page 303 Apply Now. Otherwise, click Apply it when AP is available. You can also specify a time to apply the profile by selecting Scheduled Time. Cancel Click Cancel to close this screen without saving the settings. Click Ok to save the settings. ENC User’s Guide...
Page 304: Nxc5200 Configuration
8.7.20.1 NXC5200 Configuration: Edit Profile This screen allows you to select the profile to apply to the NXC5200. Click Wireless Controller Management > Configuration > NXC5200 Configuration: Edit Profile to access this screen. Figure 248 NXC5200 Configuration: Edit Profile ENC User’s Guide...
Page 305 Management > Configuration > NXC5200 Configuration: View Log to access this screen. Figure 249 NXC5200 Configuration: View Log The following table describes the labels in this screen. Table 163 NXC5200 Configuration: View Log LABEL DESCRIPTION Refresh Click Refresh to update the log. Click Ok to save the settings. ENC User’s Guide...
Page 306: Nxc5200 Notification Alarms
This field displays the message contents. 8.7.22 Wireless Controller Management Reports The ENC Wireless Controller Management report function includes seven types of reports. You can easily print, or export the data in PDF or CSV format. Click Wireless Controller Management >...
Page 307 CPU utilization over time will be displayed as shown next. Figure 253 CPU Utilization Min(%) This column displays minimum CPU utilization in the period. Max(%) This column displays maximum CPU utilization in the period. Avg(%) This column displays average CPU utilization in the period. ENC User’s Guide...
Page 308 Memory utilization over time will be displayed as shown next. Figure 255 Memory Utilization Min(%) This column displays minimum memory utilization in the period. Max(%) This column displays maximum memory utilization in the period. Avg(%) This column displays average memory utilization in the period. ENC User’s Guide...
Page 309 This column displays the name of the device. When you mouse over the device, a screen of the device’s detailed session information will be displayed as shown next. Figure 257 Session Information Total This column displays the total sessions for the device over the specified time period. ENC User’s Guide...
Page 310 This column displays the name of the device. Interface This column displays the interface on the device through which the packets are received. Total This column displays the total received traffic on the interface over the specified time period. ENC User’s Guide...
Page 311 Figure 260 Tx Packets Information Interface This column displays the interface on the device through which the packets are transferred. Total This column displays the total transferred traffic on the interface over the specified time period. ENC User’s Guide...
Page 312 This column displays the name of the device. When you mouse over the device, a screen of the device’s detailed station information will be displayed as shown next. Figure 262 Station Information Station Avg This column displays the average number of stations over the specified time period. Count ENC User’s Guide...
Page 313 Table 172 Top N Login User for NXC5200 LABEL DESCRIPTION Device This column displays the name of the device. Login Users Avg This column displays the average number of users that have logged in over the specified Count time period. ENC User’s Guide...
Page 314 Chapter 8 Application ENC User’s Guide...
Page 315: Maintenance
• Backup the current configuration and restore a different configuration • Export the current database tables to a CSV file • Register the ENC (you have to register ENC if you want to upgrade to standard version, or increase the number of devices the ENC supports.) •...
Page 316: User Account
Chapter 9 Maintenance the ENC at one time. Multiple users from different IP address can log in at the same time. The following table describes and shows the default user name and password for the different accounts. Table 173 Types of Accounts...
Page 317 Edit Click this to modify an existing user account. Remove Click this to erase the selected user accounts from the ENC. You can delete a user only when the user has logged out. Revoke Click this to disconnect the selected on-line user(s) after you confirm the action.
Page 318: User Account Add
Use this screen to create or edit a user. To open this screen, click Add or Edit in the Maintenance > User Account screen. Figure 265 User Account > Add/Edit (Administrator) Figure 266 User Account > Add/Edit (Operator and User) ENC User’s Guide...
Page 319: Server
Click this to save your settings and close this screen. 9.4 Server Use this screen to configure the ENC’s IP address or domain name, client login lockout, and mail server settings. To open this screen, click Maintenance > Server. Figure 267 Server The following table describes the fields in this screen.
Page 320: Customize
DESCRIPTION Client Login Lockout Maximum Retry The ENC can lock a user out if you use a wrong user name or password to log in the Count ENC. Enter up to how many times a user can re-enter his/her account information before the ENC locks the user out.
Page 321: Device Model Add/Edit
This field displays the firmware version object ID of the device model so that the ENC can retrieve the firmware version through SNMP. CPU OID This field displays the CPU object ID of this device model so that the ENC can get the CPU usage through SNMP. Amount This field displays the number of managed devices that belong to this device model.
Page 322 Enter the MIB object ID of the firmware version for which this device model’s settings will apply. CPU OID Enter the MIB object ID of the device model’s CPU. This field is optional. Device Type Select the type of the device model. ENC User’s Guide...
Page 323: Customize Images
Click this to save the changes and exist this screen. 9.5.3 Customize Images Use this screen to view and mange (upload, modify, delete) device icons and Map images in the ENC. To open this screen, click Maintenance > Customize > Image. Figure 272 Customize > Image ENC User’s Guide...
Page 324 The following table describes the fields in this screen. Table 179 Customize > Image LABEL DESCRIPTION Click this to upload a new device icon or Map image to the ENC. Edit Click this to modify a selected entry. Remove Click this to delete selected entr(ies).
Page 325: Images Add/Edit
Chapter 9 Maintenance 9.5.4 Images Add/Edit Use this screen to upload a device icon or Map image to the ENC. To open this screen, click Add or Edit in the Maintenance > Customize > Image screen. Figure 273 Customize > Image > Add (Image Type: Object) Figure 274 Customize >...
Page 326 Enter the size of the background image in pixels that you want to display in the MAP. Image Click the text box or Browse to select the image file you want to upload to the ENC. It is recommended to upload an image of 48 by 48 pixels for a device icon and an image of 800 by 600 pixels for a Map image.
Page 327: Backup/Restore
Archive Location This field is available if you select Local Host as the backup location. Type the full path of a folder on the computer where the ENC is installed, to which you want to back up or restore the configuration.
Page 328 Select a backup file in the list and click this to restore the file to the ENC after you double confirm the action. If you want to restore a file that does not exist on the ENC, you have to upload the file to the ENC first. You can upload a file through the Maintenance > Backup/Restore >...
Page 329: Backup
Use this screen to create a backup file (a SQL file) by performing backup immediately or add a backup file by uploading it from the computer you are using to the ENC. To open this screen, click the Backup icon in the Maintenance > Backup/Restore screen.
Page 330: Data Export
9.7 Data Export Use this screen to export data of specific database table(s) from the ENC to CSV files (in a ZIP file) on the computer you are using to access the ENC. To open this screen, click Maintenance > Data Export.
Page 331: Registration Screen
License Status License Version This field displays what version (Standard or Trial) of the ENC you have. You can upgrade your ENC from the trial version to standard version by entering a PIN number on an iCard that you bought.
Page 332: Application Management
If you reach the maximum number of devices the ENC can support and you want to extend the number, you need to buy a new iCard (specific to the ENC). Enter the new PIN number in this screen to increase the number.
Page 333: Log
Chapter 9 Maintenance 9.10 Log Use this screen to view specific ENC system logs based on the time period, severity level, event category, and/or message content that you specified in this screen. To open this screen, click Maintenance > Log.
Page 334: About
Message This field states the reason for the log. 9.11 About Use this screen to see the ENC’s software version, release date and copyright. To open this screen, click Maintenance > About. Figure 285 About The following table describes the fields in this screen.
Page 335 A certification path is the hierarchy of certification authority certificates that validate a certificate. The ENC does not trust a certificate if any certificate on its path has expired or been revoked. Certification authorities maintain directory servers with databases of valid and revoked certificates.
Page 336: Verifying A Certificate
Exporting a PKCS #12 file creates this and you must provide it to decrypt the contents when you import the file into the ENC. Note: Be careful not to convert a binary file to text during the transfer process. It is easy for this to occur since many programs use text files by default.
Page 337: The Certificate Management Screen
Possible examples would be over the telephone or through an HTTPS connection. 9.12.3 The Certificate Management Screen Use this screen to generate and export self-signed certificates and import the ENC’s CA-signed certificates. To open this screen, click Maintenance > Certificate Management.
Page 338 Cryptography Standards #12. Create CSR Click this to open a screen where you can create a Certificate Signing Request (CSR). Import Certificate Click this to open a screen where you can save a certificate to the ENC. ENC User’s Guide...
Page 339: The Create Csr Screen
Identify the nation where the certificate owner is located. You can use up to 31 characters. You can use alphanumeric characters, the hyphen and the underscore. Validity Specify the time period in days that the certificate is valid. KeyStore Type Option ENC User’s Guide...
Page 340: The Import Certificate Screen
To open this screen, click the Import Certificate button on the Maintenance > Certificate Management screen. Follow the instructions in this screen to save an existing certificate to the ENC. Note: You can import a certificate that matches a corresponding certification request that was generated by the .
Page 341 You cannot import a certificate with the same name as a certificate that is already in the ENC. Cancel Click Cancel to quit and return to the Certificate Management screen. Click OK to save the certificate on the ENC. ENC User’s Guide...
Page 342 Chapter 9 Maintenance ENC User’s Guide...
Page 343: Troubleshooting
Close all programs before the installation. Remove any previous versions of the ENC software from your computer. See the Quick Start Guide for information on how to do this. Stop PostgreSQL before the ENC installation if it has been installed in the same computer.
Page 344: Problem Finding A Device
Make sure you are using the correct IP address. Make sure the ENC is running by checking the Windows system tray. You can also click Start > Run and type "services.msc" to enter the Services screen, make sure the status of services "ENC_pgsql"...
Page 345: Map Problems
Make sure there are not any firewall devices between the ENC and the device(s) or configure a firewall rule on them, which allows telnet access from the ENC to the device. Try to turn the firewall off first to see if it helps.
Page 346: Event Action Problems
• Another person used the same account to log in to the ENC. Two or more users may have the same account but only one account can log in at the same time. The first user will be logged out (without notification) when a second user logs in, in this case.
Page 347: Syslog Problems
If the syslog settings on the device is properly configured but you still cannot see any of them on the ENC, make sure no firewall or any devices between the device and the ENC blocks the traffic. 10.10 Configuration Backup Problems I see “backup configuration failed, download the file from FTP failed”.
Page 348 Type “about:blank” in the Add this website to the zone field. Do NOT Require server verification (https:) for all sites in this zone. Then click Add. Click Close and then OK. Then your problem should be resolved. ENC User’s Guide...
Page 349: Appendix A Product Specifications
Default Administrator’s Name root Default Administrator’s root Password Web Configurator Access https://{ENC server’s IP} or http://{ENC server’s IP}:8080 User Account Types Administrator, Operator, User Number of managed devices Up to 2000 Number of HTTP connections Up to 20 (up to 10 is recommended) License Types •...
Page 350 Appendix A Product Specifications ENC User’s Guide...
Page 351: Appendix B Ip Addresses And Subnetting
192.168.1.1). Each of these four parts is known as an octet. An octet is an eight-digit binary number (for example 11000000, which is 192 in decimal notation). Therefore, each octet has a possible range of 00000000 to 11111111 in binary, or 0 to 255 in decimal. ENC User’s Guide...
Page 352 Subnet masks can be referred to by the size of the network number part (the bits with a “1” value). For example, an “8-bit mask” means that the first 8 bits of the mask are ones and the remaining 24 bits are zeroes. ENC User’s Guide...
Page 353 For example, 192.1.1.0 /25 is equivalent to saying 192.1.1.0 with subnet mask 255.255.255.128. The following table shows some possible subnet masks using both notations. Table 198 Alternative Subnet Mask Notation ALTERNATIVE LAST OCTET LAST OCTET SUBNET MASK NOTATION (BINARY) (DECIMAL) 255.255.255.0 0000 0000 255.255.255.128 1000 0000 255.255.255.192 1100 0000 ENC User’s Guide...
Page 354 You can “borrow” one of the host ID bits to divide the network 192.168.1.0 into two separate sub- networks. The subnet mask is now 25 bits (255.255.255.128 or /25). The “borrowed” host ID bit can have a value of either 0 or 1, allowing two subnets; 192.168.1.0 /25 and 192.168.1.128 /25. ENC User’s Guide...
Page 355 Table 199 Subnet 1 LAST OCTET BIT IP/SUBNET MASK NETWORK NUMBER VALUE IP Address (Decimal) 192.168.1. IP Address (Binary) 11000000.10101000.00000001. 00000000 Subnet Mask (Binary) 11111111.11111111.11111111. 11000000 ENC User’s Guide...
Page 356 11111111.11111111.11111111. 11000000 Subnet Address: Lowest Host ID: 192.168.1.193 192.168.1.192 Broadcast Address: Highest Host ID: 192.168.1.254 192.168.1.255 Example: Eight Subnets Similarly, use a 27-bit mask to create eight subnets (000, 001, 010, 011, 100, 101, 110 and 111). ENC User’s Guide...
Page 357 NO. SUBNETS HOST BITS SUBNET 255.255.128.0 (/17) 32766 255.255.192.0 (/18) 16382 255.255.224.0 (/19) 8190 255.255.240.0 (/20) 4094 255.255.248.0 (/21) 2046 255.255.252.0 (/22) 1022 255.255.254.0 (/23) 255.255.255.0 (/24) 255.255.255.128 (/25) 255.255.255.192 (/26) 1024 255.255.255.224 (/27) 2048 255.255.255.240 (/28) 4096 ENC User’s Guide...
Page 358 Network Address Translation (NAT) on the ENC. Once you have decided on the network number, pick an IP address for your ENC that is easy to remember (for instance, 192.168.1.1) but make sure that no other device on your network is using that IP address.
Page 359 WAN addresses must be on different subnets. In the following example, the LAN and WAN are on the same subnet. The LAN computers cannot access the Internet because the router cannot route between networks. Figure 295 Conflicting Router IP Addresses Example ENC User’s Guide...
Page 360 LAN port both use 192.168.1.1 as the IP address. The computer cannot access the Internet. This problem can be solved by assigning a different IP address to the computer or the router’s LAN port. Figure 296 Conflicting Computer and Router IP Addresses Example ENC User’s Guide...
Page 361: Appendix C Pop-Up Windows, Javascript And Java Permissions
In Internet Explorer, select Tools, Pop-up Blocker and then select Turn Off Pop-up Blocker. Figure 297 Pop-up Blocker You can also check if pop-up blocking is disabled in the Pop-up Blocker section in the Privacy tab. In Internet Explorer, select Tools, Internet Options, Privacy. ENC User’s Guide...
Page 362 Click Apply to save this setting. Enable Pop-up Blockers with Exceptions Alternatively, if you only want to allow pop-up windows from your device, see the following steps. In Internet Explorer, select Tools, Internet Options and then the Privacy tab. ENC User’s Guide...
Page 363 Select Settings…to open the Pop-up Blocker Settings screen. Figure 299 Internet Options: Privacy Type the IP address of your device (the web page that you do not want to have blocked) with the prefix “http://”. For example, http://192.168.167.1. ENC User’s Guide...
Page 364 Figure 300 Pop-up Blocker Settings Click Close to return to the Privacy screen. Click Apply to save this setting. JavaScript If pages of the web configurator do not display properly in Internet Explorer, check that JavaScript are allowed. ENC User’s Guide...
Page 365 Figure 301 Internet Options: Security Click the Custom Level... button. Scroll down to Scripting. Under Active scripting make sure that Enable is selected (the default). Under Scripting of Java applets make sure that Enable is selected (the default). ENC User’s Guide...
Page 366 Figure 302 Security Settings - Java Scripting Java Permissions From Internet Explorer, click Tools, Internet Options and then the Security tab. Click the Custom Level... button. Scroll down to Microsoft VM. Under Java permissions make sure that a safety level is selected. ENC User’s Guide...
Page 367 Click OK to close the window. Figure 303 Security Settings - Java JAVA (Sun) From Internet Explorer, click Tools, Internet Options and then the Advanced tab. Make sure that Use Java 2 for <applet> under Java (Sun) is selected. ENC User’s Guide...
Page 368 Mozilla Firefox 2.0 screens are used here. Screens for other versions may vary. You can enable Java, Javascript and pop-ups in one screen. Click Tools, then click Options in the screen that appears. Figure 305 Mozilla Firefox: Tools > Options ENC User’s Guide...
Page 369 Appendix C Pop-up Windows, JavaScript and Java Permissions Click Content.to show the screen below. Select the check boxes as shown in the following screen. Figure 306 Mozilla Firefox Content Security ENC User’s Guide...
Page 370 Appendix C Pop-up Windows, JavaScript and Java Permissions ENC User’s Guide...
Page 371: Appendix D Open Software Announcements
Open Software Announcements End-User License Agreement for “ENC” WARNING: ZyXEL Communications Corp. IS WILLING TO LICENSE THE SOFTWARE TO YOU ONLY UPON THE CONDITION THAT YOU ACCEPT ALL OF THE TERMS CONTAINED IN THIS LICENSE AGREEMENT. PLEASE READ THE TERMS CAREFULLY BEFORE COMPLETING THE INSTALLATION PROCESS AS INSTALLING THE SOFTWARE WILL INDICATE YOUR ASSENT TO THEM.
Page 372 DATE OF PURCHASE OF THE SOFTWARE, AND NO WARRANTIES SHALL APPLY AFTER THAT PERIOD. 7.Limitation of Liability IN NO EVENT WILL ZyXEL BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING, WITHOUT LIMITATION, INDIRECT, SPECIAL, PUNITIVE, ENC User’s Guide...
Page 373 NOTE: Some components of this product incorporate source code covered under the open source code licenses. Further, for at least three (3) years from the date of distribution of the applicable product or software, we will give to anyone who contacts us at the ZyXEL Technical Support ENC User’s Guide...
Page 374 No part may be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, except the express written permission of ZyXEL Communications Corporation. This Product includes mibble software under GPL license.
Page 375 These requirements apply to the modified work as a whole. If identifiable sections of that work are not derived from the Program, and can be reasonably considered independent and separate works ENC User’s Guide...
Page 376 Program or works based on it. 6. Each time you redistribute the Program (or any work based on the Program), the recipient automatically receives a license from the original licensor to copy, distribute or modify the Program ENC User’s Guide...
Page 377 LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE PROGRAM IS WITH YOU. SHOULD THE PROGRAM PROVE DEFECTIVE, YOU ASSUME THE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION. ENC User’s Guide...
Page 378 COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE. ENC User’s Guide...
Page 379 Software. InfoSoft Global SHALL NOT BE LIABLE FOR DAMAGES OF ANY KIND, INCLUDING GENERAL, DIRECT, SPECIAL, INCIDENTAL AND CONSEQUENTIAL DAMAGES, RESULTING FROM OR ARISING OUT OF THIS AGREEMENT OR YOUR USE OF THE SOFTWARE. ENC User’s Guide...
Page 380 Appendix D Open Software Announcements ENC User’s Guide...
Page 382 Registration Register your product online to receive e-mail notices of firmware upgrades and information at www.zyxel.com for global products, or at www.us.zyxel.com for North American products. ENC User’s Guide...
Page 383: Index
Distinguished Name, see DN password port 289, 290 search time limit and certificates add device CA (Certificate Authority), see certificates read community Certificate Authority (CA) write community see certificates administrator account type Certificate Revocation List (CRL) ENC User’s Guide...
Page 384 IEEE 802.3x functions of OTV daily reports 168, 184 dashboard 19, 85 delta Graph graph of RMON statistics destination lookup failure, see DLF group view Device Discovery automatic manual device icon ENC User’s Guide...
Page 385 Major event icon account permissions background image link key pairs menu bar menu bar location zoom menu bar location of Map LDAP menu bar of Map Base DN message center Bind DN 287, 289 severity ENC User’s Guide...
Page 386 188, 230, 233, 234, 235 color definitions event graph view history table view RMON event logs paste device parameters thresholds Peak Information Rate, see PIR RMON groups PIN generator RMON history ping test graph view ENC User’s Guide...
Page 387 Index table view time-stamp of logs RMON probe title bar root account token trace route test troubleshooting access the ENC auto-discovery configuration backup scheduled reports 168, 184 connection lost requirements event action schedules installation and current date/time one-time script recurring...
Page 388 WEP (Wired Equivalent Privacy) Wi-Fi Protected Access Windows Internet Naming Service, see WINS WINS Wireless Controller Management WPA2 write community zones and interfaces and VPN block intra-zone traffic extra-zone traffic inter-zone traffic intra-zone traffic types of traffic ENC User’s Guide...
Page 389 Index ENC User’s Guide...
Page 390 Index ENC User’s Guide...

ZyXEL Communications ENC User Manual

Chapter 1 Web Configurator

Chapter 2 Tutorials

Chapter 3 Dashboard

Chapter 4 Configuration

Chapter 5 Event

Chapter 6 Tool

Chapter 7 Report

Chapter 8 Application

Chapter 9 Maintenance

Chapter 10 Troubleshooting

Appendix A Product Specifications

Appendix B IP Addresses and Subnetting

Appendix C Pop-Up Windows, Javascript and Java Permissions

Appendix D Open Software Announcements

Appendix E Legal Information

Quick Links

Related Manuals for ZyXEL Communications ENC

Summary of Contents for ZyXEL Communications ENC