Troubleshooting - Philips GoGEAR SA5AZU User Manual

15 Troubleshooting

If AZURE is not working properly or the display
freezes, you can reset it without losing data:
How do I reset AZURE?
•
Insert a pen tip or other object into the
reset hole on AZURE. Hold until the
player shuts down.
•
If the reset option is unsuccessful, recover
AZURE through Philips Device Manager:
1
On your PC, launch Philips Device
Manager.
2
Enter the recovery mode:
a Switch off AZURE.
b Press and hold the volume up button,
and then, connect AZURE to your PC.
c Keep holding the button until Philips
Device Manager recognizes AZURE
and enters the recovery mode.
3
Start the recovery process:
a On Philips Device Manager, click the
Repair button. Follow the onscreen
instructions to complete the recovery
process.
b When the recovery is completed,
disconnect AZURE from your PC.
4
Restart AZURE.
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