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US CA
Limited warranty
How can you get your product serviced?
READ FIRST
Read the product's user guide to check that you're familiar with its normal operation. Your
product may not need servicing.
Read carefully through the terms of the warranty below.
THEN GET IN TOUCH
Contact DCS Customer Care if:
you believe your product has a defect covered by
warranty. You'll need to have ready the product's
model & serial numbers (see the table opposite for
where you can find these) and proof of its date of
purchase.
you want service for a product defect that is not or
no longer covered by warranty.
you have any questions or need information.
What are our & your liabilities under warranty, what's covered and for how long?
OUR PROMISE TO YOU
In the relevant warranty period and with the coverage and payment terms as detailed below
and in the table opposite, we (Fisher & Paykel Appliances Inc., the warrantor) guarantee to repair
or replace a defective part or product anywhere in the United States and Canada.
IF WE CANNOT REPAIR
If we cannot repair a defective part of the product after a reasonable number of attempts, at our
option we may replace the part or the product, or provide you with a full refund of the purchase
price of the product, excluding installation and other charges.
SERVICE PROVIDER & HOURS
All service under warranty shall be provided by Fisher & Paykel Appliances Inc. or its Authorized
Service Agent during normal business hours.
PROOF OF PURCHASE
You may be required to provide reasonable proof of the product's date of purchase before it can
be serviced under warranty.
TRAVEL & SHIPPING COSTS
Our technician will travel to the location of the product at our expense, except if the product is
installed:
in Alaska or
in a motor vehicle, boat or similar mobile facility or
in a geographically isolated location with limited or restricted access,
in which case you must bring the product or mobile construction containing it to the service
center at your expense or pay for the technician's travel to the location of the product.
(INDOOR PRODUCTS)
Contact your installer or dealer if:
you believe your product has a defect due
to incorrect installation. Such defects are
not covered by warranty.
received a damaged product. Fisher &
Paykel is not responsible for shipping
damage.
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