6 INSPECTION AND TROUBLESHOOTING
6.2
Troubleshooting
If problems are not remedied, contact technical support at 1-800-668-2337, Extension 2.
SYMPTOMS
Hydromassage System
System will not start
No electrical power to tub
Switch air hose disconnected
System is ineffective
Water deposits in whirlpool jets
System is noisy
Whirlpool jets are turned on
without water completely
covering the jet assemblies
Tub Operation
No water flow
Water supply turned off
Restricted water flow
Water temperature control valve Inspect and clean the water temperature control valve. Refer to the Moen service
Invacare® TheraPure™ Recessed Whirlpool Tubs
FAULTS
Check and reset breaker
Reconnect hose to switch and controller
Disassemble and clean whirlpool jets
Turn off the whirlpool jets. Add water to the tub to completely cover the jet
assemblies and test the whirlpool function again.
Turn on water supply
manual at www.moen.com. Search for Model 3371 ExactTemp Temperature Control
Valve, Service Manual Number 153768.
SOLUTION
32
Part No. 1167458