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Transferring External Calls to Other Handsets
Dialing a CID Number
During an external call, you may transfer the external call to another handset.
1. Make sure the phone is OFF (not in TALK mode).
1. Press the int button on the originating handset to put an external call on hold, and
2. Use the caller ID-volume ( 6 or 5) button to display the desired record.
then page the receiving handset.
3. Press the TALK/CALL BACK or SPEAKER button. The number dials automatically.
2. Use the touch-tone pad on the handset to select Handset #. You will hear a paging
NOTE: Depending on (a) how the incoming caller's phone number is
tone. PAGING shows on the originating handset's display, and PAGING FROM...
formatted when it is received, and (b) whether or not you previously pre-
shows on the receiving handset's display.
programmed your local area code into the set up menu, you may need to
3. When the receiving handset connects, press the TALK/CALL BACK button on the
adjust the format of the incoming caller's stored phone number before
originating handset to transfer the call.
making the call, press the format/conf button to adjust the number, and try
-OR-
again.
Press the TALK/CALL BACK button on the originating handset to transfer the call. If
Available formats include:
the receiving handset does not answer within 30 seconds, the originating handset
Number of digits
rings back and displays CALLBACK. If the originating handset does not answer
Eleven digits
long distance code "1 "
within 20 seconds, the call is automatically dropped.
+3-digit area code
Caller ID (CID)
+7-digit telephone number.
IMPORTANT: In order to use this unit's Caller ID features, you must
Ten digits
3-digit area code +
subscribe to either the standard Name/Number Caller ID Service or Call
7-digit telephone number.
Waiting Caller ID Service. To know who is calling while you are on the
Seven digits
7-digit telephone number.
phone, you must subscribe to Call Waiting Caller ID Service.
Storing CID Records in Internal Memory
This unit receives and displays information transmitted by your local phone company.
This information can include the phone number, date, and time; or the name, phone
You may also store CID information in the phone's internal memory.
number, date, and time.
NOTE: It is important that you format CID records correctly BEFORE
storing in internal memory as you cannot reformat CID records
stored in memory.
Time call received
Date call received
CID Call Log
1. Make sure the phone is OFF (not in talk mode).
2. Use the caller ID-volume ( 6 or 5) button to scroll to the desired CID record.
3. Press the Memory button to display SELECT MEMORY 01-50.
4. Use the touch-tone pad to enter a memory location to store the number in that
memory location. You will hear a confirmation tone.
NOTE: If the memory location is occupied, REPLACE MEMO? is displayed, and
Caller's phone number
Caller's name
you must confirm replacement by pressing the memory button.
NOTE: Press the *TONE/exit button once to keep the previous setting
Call Waiting Caller ID
(making no changes) and return to the menu.
Provided you subscribe to Call Waiting Caller ID service from your phone company;
NOTE: If the selected CID record contains any information that is non-
if you receive an incoming call and you are using the GE multi handset system, a beep
numeric, the unit will not allow this record to transfer to the internal user
indicates the presence of a Call Waiting call on the line. The Call Waiting Caller ID
memory. The handset will display UNABLE TO STORE.
information will be displayed and stored in the history of all handsets in the system.
To Replace a Stored CID Record
• When you hear the call waiting beep in the handset receiver, press the flash/
1. Repeat steps 1 through 3 in Storing CID Records in Internal Memory. After you enter
answerer button to put the current call on hold and answer the incoming call.
the memory location, REPLACE MEMO? shows in the display.
Press FLASH/ answerer again to return to the original call.
2. Press the Memory button again, and the new CID record replaces the old memory in
Receiving CID Records
that location. You will hear a confirmation tone.
When you receive a call, the Caller ID information is transmitted between the first and
Deleting a CID Record
second ring. The Caller ID information appears on the display while the phone rings,
1. Make sure the phone is OFF (not in TALK mode).
giving you a chance to monitor the information and decide whether or not to answer
the call.
2. Use the caller ID-volume ( 6 or 5) button to display the CID record you want to
Storing CID Records (In CID Memory)
delete.
3. Press the delete button. The display shows DELETE CALL ID?
If you are not at home or cannot answer, your telephone's Caller ID memory stores the
4. Press the delete button to erase the record showing in the display. The display shows
data for the 40 most recent calls you received so you can see who called while you
DELETED.
were unavailable. When the 41st call is received, the oldest Caller ID record (1st call) is
automatically deleted.
NOTE: Press the *TONE/exit button to return to the standby mode without
deleting any CID records.
You may review the stored information at any time. Calls received since your last
Deleting All CID Records
review show as NEW in the display. Calls that have not been previously reviewed but
were received from the same number more than once show as REPT in the display.
1. Make sure the phone is OFF (not in TALK mode).
Reviewing CID Records
2. Use the caller ID-volume ( 6 or 5) button to display any Caller ID record.
As calls are received and stored, the display is updated to let you know how many calls
3. Press and hold the delete button until DELETE ALL? shows in the display.
have been received. To scroll CID records:
4. Press delete button to erase all of the current CID records. The display shows
1. Make sure the phone is OFF (not in talk mode).
DELETED followed by NO CALLS.
2. Press the caller ID-volume ( 6 ) button to review the newest CID record.
NOTE: Press the *TONE/exit button to return to the standby mode without
3. Press the caller ID-volume ( 5 ) button to review the oldest CID record first.
deleting any CID records.
Memory
Each handset can store up to fifty 20-digit numbers with up to 15-character names in
memory for quick dialing. This memory feature is in addition to the CID memory log,
which stores up to 40 CID records in each handset.
Storing a Name and Number in Memory
1. Make sure the phone is OFF (not in talk mode).
2. Press the memory button to display SELECT MEMORY 01-50.
3. Press the desired memory location button (01 through 50) or use the caller ID-
volume ( 6 or 5) button to scroll to desired the memory location.
NOTE: If the memory location is occupied, the memory location number and
stored name and telephone number shows in the display. If the memory
Explanation
Example
location is empty, EMPTY shows in the display.
1-317-888-8888
4. Press the memory button. The display shows ENTER NAME.
5. Use the touch-tone pad to enter a name (up to 15 characters). More than one letter
is stored in each of the number keys. For example, to enter Bill Smith, press the 2 key
317-888-8888
twice for the letter B. Press the 4 key 3 times for the letter I. Press the 5 key 3 times
for the letter L. Press the 5 key 3 times for the second letter L, and press the 1 key to
888-8888
insert a space between the first and last name. Press the 7 key 4 times for the letter
S; press the 6 key once for the letter M; press the 4 key 3 times for the letter I; press
the 8 key for the letter T; press the 4 key twice for the letter H.
NOTE: If you make a mistake press the delete button to backspace and
erase the wrong character(s) or number(s).
6. Press the memory button to confirm and save the record. The display shows ENTER
TEL NUMBR.
7. Use the touch-tone pad to enter the telephone number (up to 20 digits, including
pauses (press #PAUSE button), and press the memory button again to save the
record. The unit beeps to confirm.
NOTE: The system treats PAUSES as delays or spaces in the dialing
sequence.
8. To enter another name and number in a different memory location, return to step 2
and repeat the process.
Storing the Last Number Dialed
You may transfer all three redial numbers into internal user memory.
1. Make sure the phone in OFF (not in TALK mode).
2. Press redial button to display the most recent redial number.
3. Use the caller ID-volume ( 6 or 5) button to scroll to desired redial number.
4. Press memory button to display SELECT MEMORY 01 - 50.
5. Use touch-tone pad to enter two digit desired memory location (01 through 50).
Display will show ENTER NAME.
6. Follow step 5 in the "Storing a Name and Number in Memory" section to
enter name.
NOTE: If the memory location is occupied, REPLACE MEMO? is displayed,
and you must confirm replacement by pressing the memory button.
7. Press memory button to save.
8. To enter another name and number in a different memory location, return to step 2
and repeat the process.
NOTE: If the redial number has more than 20 digits, it cannot be stored
in memory.
Inserting a Pause in the Dialing Sequence (of a Stored
Number)
Press the #pause/ringer button on the handset's touch-tone pad to insert a delay in
dialing sequence when a pause is needed to wait for a dial tone (for example, after you
dial 9 for an outside line, or to wait for a computer access tone.) Each pause counts as
one digit in the dialing sequence.
Reviewing Records Stored in Memory
1. Make sure the phone is OFF (not in talk mode).
2. Press the memory button to display SELECT MEMORY 01-50.
3. Press the caller ID-volume ( 6 or 5) buttons to scroll the records, or use the
handset's touch-tone pad to enter the memory location number.
Changing Records Stored in Memory
h) Message counter has "LA" - The answering system is being accessed remotely.
i) Message counter has a "A1" or "A2" on the display - Announcement 1 or
Follow the procedure for Storing Names and Numbers in Memory, except replace a
Announcement 2 is selected as an current outgoing announcement during
stored telephone number with a new one.
Announcement selection and announcement recording/playing.
Deleting Records Stored in Memory
j) Message counter has "En" on the display - English is selected as the current voice
1. Make sure the phone is OFF (not in talk mode).
prompt during language selection.
2. Press the memory button to display SELECT MEMORY 01-50.
k) Message counter has "Fr" on the display - French is selected as the current voice
3. Press the caller ID-volume ( 6 or 5) button to scroll to the record you want to delete
prompt during language selection.
or use the touch-tone pad to enter the desired memory location.
l) Message counter has "SP" on the display - Spanish is selected as the current voice
4. Press the delete button to mark the record for deletion. The display shows DELETE?
prompt during language selection.
5. Press the delete button to delete the record. DELETED shows in the display.
NOTE: While the messages are playing, the message counter will display
NOTE: If you don't want to change or delete a record, simply press
the messages in the order they were received.
the *TONE/exit button, or wait for one minute to exit the review mode
NOTE: The maximum recording time for each message is 3 minutes and the
automatically.
total recording time of this unit is 12 minutes.
Dialing a Number from Memory
Leaving a Message/Memo
1. Make sure the phone is ON (in talk mode) by pressing the TALK/CALL BACK or
Use the memo feature to leave a message.
SPEAKER button.
1. Press and hold the memo button.
2. Press the memory button to display MEMO # - -.
2. Begin speaking after you hear "RECORD MESSAGE" and start tone.
3. Use the touch tone pad to enter the memory location number. The number dials
3. Release the memo button when you are finished recording the memo.
automatically.
NOTE: Maximum recording time for memo is 3 minutes.
-OR-
Screening Calls from the Base
1. Make sure the phone is OFF (not in talk mode).
2. Press the memory button to display SELECT MEMORY 01-50.
1. When the answering system answers the call, listen while the caller leaves a
message (to determine who is calling).
3. Press the memory location for the phone number you want to dial, or use the caller
ID-volume ( 6 or 5) button to scroll to the number you want to dial.
2. To speak to the caller, pick up the handset, and press the TALK/CALL BACK or
SPEAKER button.
4. Press the TALK/CALL BACK or SPEAKER button. The number dials automatically.
Chain Dialing from Memory
The answering system automatically stops recording when you activate the handset or
pick up an extension phone.
Use this feature to make calls from records stored in memory which require a sequence
TIP: Make sure the volume on the base is set loud enough to hear your
of numbers, such as a calling card number used for a frequently called long distance
incoming calls.
number. The following example shows how you can store each part of the dialing
sequence and use chain dialing to make a call through a long distance service:
Messages Playback
The Number For
Memory Location
The message counter let you know when you have message(s) or new message(s). To
Long Distance Access Number
7
play the messages, press the PLAY/STOP button.
Authorization Code
8
While a message is playing, you may do the following:
Frequently called long distance number
9
• Press the corresponding PLAY/STOP to stop the message playback.
1. Make sure the phone is ON (in talk mode) by pressing the TALK/CALL BACK or
• Press and release the review button to restart the current message.
SPEAKER button.
• Press and release the review button twice to go to the previous message.
2. Press the memory button, and then press 07.
• Press and release the skip button to go to the next message.
3. When you hear the access tone, press the memory button, and then press 08.
• Press the delete button to erase the current message.
4. At the next access tone, press the memory button and then 09.
Memory Full
Answering System Operation
When the answering system memory is full, the system answers after 10 rings. You
This section discusses the buttons and features on the answering system.
should erase some messages so the answering system may record new messages.
Message Counter Indicator
Erasing Messages
The message counter gives you a numeric display of how many messages you have.
You may erase messages in the following three ways:
The new message indicator flashes to indicate you have new messages. See below for
To erase a message while it is playing
the details.
1. Press and release PLAY/STOP button.
a) Message counter has a number displayed without flashing - No new messages.
2. Press the review and skip buttons to select and play the message you want to erase.
Shows total number of old messages.
3. Press the delete button, the current message is erased, and the next message plays.
b) Message counter has a flashing number displayed - There are new messages.
To erase all previously played Messages in a mailbox
Shows total number of old and new messages.
c) Message counter has bars ( - - ) - Answerer is off.
1. Make sure the phone is OFF (not in talk mode)
d) Message counter has an "F" flashing on the display - Memory is full.
2. Press and hold the delete button until "ALL OLD MESSAGES ERASED" is announced.
To erase a message from the handset :
e) Message counter has a "CL" flashing on the display - Clock is not set since power up
or after power failure.
1. Press the flash/answerer button on the handset
f) Message counter has six horizontal bars flashing on the display - MEMO recording.
2. Press the play/stop (key 2) on the handset.
g) Message counter has a "An" flashing on the display - Answering incoming calls and
3. Press the erase (key 0) on the handset to erase a message during playback.
recording an incoming call.
NOTE: Erased messages cannot be restored.
Remote Access
Belt clip and Optional Headset
Connecting the Belt Clip
You may access the answering system with the cordless handset or from any tone-dial
compatible telephone.
1. To attach the belt clip, insert the sides of the belt clip into the slots on each side of
Cordless Handset
the handset.
Use the corresponding handset keys just like you would use the base buttons (see
2. Snap the ends of the belt clip into place.
"Answering System Setup"). The button functions are located on the handset above
Connecting an Optional Headset to the Handset
each number key. For example, to play messages:
Each handset can be used with an optional headset hands free operation.
• Press the flash/answerer button. The display shows ANSWERER REMOTE ACCESS.
1. Connect the headset to the headset jack on the side of the handset. The handset
• Press 2 (play/stop) to play the message.
receiver and microphone are disabled when the headset is connected.
• When you are finished listening to your messages, press the flash/answerer button
2. Adjust the headset to rest comfortably on top of your head and over your ear. Move
again.
the microphone to approximately two to three inches from your mouth.
Screening Calls from the Handset
3. Press the TALK/CALL BACK button to answer a call or make calls using the headset.
Use the handset to screen calls even when you can't hear the answering system.
4. To return to normal operation, unplug the headset from the jack.
When the answering system picks up:
Changing the Battery
1. Press the flash/answerer button to access the answering system. CALL SCREENING
CAUTION: To reduce the risk of fire or personal injury, use only the
shows on the display.
Thomson Inc. approved model 5-2721 Nickel-metal Hydride battery
2. Listen as the caller leaves a message.
(Ni-MH), which is compatible with this unit.
3. Press the TALK/CALL BACK or SPEAKER buttons to speak to the person or press the
1. Make sure the telephone is OFF (not in TALK mode) before you replace the battery.
flash/answerer button to stop screening the call.
2. Remove the battery compartment door.
Accessing the Answering System from Another Location
3. Disconnect the battery plug from the jack inside the battery compartment and
You can access your answering system from any touch-tone phone by entering your
remove the battery pack from the handset.
3-digit security code during the playing of outgoing announcement or after you hear
4. Insert the new battery pack and connect the cord to the jack inside the battery
the outgoing announcement.
compartment.
1. Dial the telephone number to which the answering system is connected.
5. Put the battery compartment door back on.
2. Enter the security code during the outgoing announcement or after you hear the tone.
6. Place handset in the base or handset charge cradle to charge. Allow the handset
battery to properly charge (for 16 hours) prior to first use or when you install a
Note: The default security code is 123
new battery pack. If you do not properly charge the phone, battery performance
3. Follow the voice menu to use the answering system's remote functions.
will be compromised.
The remote feature lets you perform the following functions:
Battery Safety Precautions
To
Press this button
• Do not burn, disassemble, mutilate, or puncture. Like other batteries of this type,
Review message
1
toxic materials could be released which can cause injury.
Play back messages
2
• To reduce the risk of fire or personal injury, use only the Nickel-metal Hydride
Stop message playback
2
battery listed in the User's Guide.
Erase message
0 (during message playback)
• Keep batteries out of the reach of children.
Skip message
3
• Remove batteries if storing over 30 days.
Turn off/on answerer
4
Review voice menu options
7
Memory Full
NOTE: The RBRC seal on the battery used in your Thomson Inc. product
When answering system memory is full, the system answers after 10 rings, beeps and
indicates that we are participating in a program to collect and recycle the
waits for you to enter the 3-digit security code. If you don't enter the security code
rechargeable battery (or batteries).
within 8 seconds, the phone hangs up.
For more information go to the RBRC web site at www.rbrc.org
You should erase some messages so the answering system can record new messages.
or call 1-800-8-BATTERY or contact a local recycling center.
NOTE: The unit also answers after the 10th ring if it is turned off. To access
the answering system, enter your 3-digit security code.
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