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Storing CID Records (In CID Memory)
NOTE: Press the TONE*/exit key to return to the standby mode.
Deleting All CID Records
If you are not at home or cannot answer, your telephone's Caller ID memory stores the
data for the 40 most recent calls you received so you can see who called while you
1. Make sure the phone is OFF (not in TALK mode).
were unavailable. When the 41st call is received, the oldest Caller ID record (1st call) is
automatically deleted.
2. Use the CID/VOL ( - or + ) button to display any Caller ID record.
3. Press and hold the CHAN/delete button until the screen displays DELETE ALL?.
You may review the stored information at any time. Calls received since your last review
show as NEW in the display. Calls that have not been previously reviewed but were
4. Press CHAN/delete again to erase all records. You will hear a confirmation tone. The
received from the same number more than once the screen displays the character(s)
screen displays NO CALLS.
as REPT.
NOTE: Press the TONE*/exit key to return to the standby mode.
Reviewing CID Records
Memory
As calls are received and stored, the display is updated to let you know how many calls
Each handset can store up to ten 24-digit numbers with up to 15-character names in
have been received. To scroll CID records:
memory for quick dialing. This memory feature is in addition to the CID memory log,
1. Make sure the phone is OFF (not in TALK mode).
which stores up to 40 CID records in each handset.
2. Press the CID/VOL (-) button to review the newest CID record.
Storing a Name and Number in Memory
3. Press the CID/VOL (+) button to review the oldest CID record first.
1. Make sure the phone is OFF (not in TALK mode).
Dialing a CID Number
2. Press the MEMORY button.
1. Make sure the phone is OFF (not in TALK mode).
3. Press the desired memory location (0 through 9) or use CID/VOL ( + or - ) to scroll to
2. Use the CID/VOL ( - or + ) button to display the desired record.
the desired memory location.
3. Press the TALK/call back button. The number dials automatically.
NOTE: If the memory location is occupied, the memory location
NOTE: Depending on (a) how the incoming caller's phone number is
number and stored name and the screen displays the telephone
formatted when it is received, and (b) whether or not you previously
number. If the memory location is empty. the screen displays EMPTY.
pre-programmed your local area code into the set up menu, you
4. Press the MEMORY button again. The screen displays ENTER NAME.
may need to adjust the format of the incoming caller's stored phone
NOTE: If you don't want to enter the name, skip step 5.
number before making the call, press the FORMAT button to adjust
5. Use the touch-tone pad on the handset to enter the name (up to 15 characters)
the number, and try again
and press the memory button to save. More than one letter is stored in each of the
Available formats include:
number keys. For example, to enter the name Bill Smith, press the 2 key twice for the
Number of digits
Explanation
Example
letter B. Press the 4 key 3 times for the letter I. Press the 5 key 3 times for the letter L.
Wait for one second. Press the 5 key 3 times for the second letter L. Press the 1 key
Eleven digits
long distance code "1 "
1-317-888-8888
to insert a space between the L and the S. Press the 7 key 4 times for the letter S;
+3-digit area code
press the 6 key once for the letter M; press the 4 key 3 times for the letter I; press the
+7-digit telephone number.
8 key for the letter T; press the 4 key twice for the letter H.
Ten digits
3-digit area code +
317-888-8888
NOTE: If you make a mistake press the DELETE/Channel button to
7-digit telephone number.
backspace and erase the wrong character(s) or number(s).
Seven digits
7-digit telephone number.
888-8888
6. Press the MEMORY button to save the name. The screen displays ENTER TEL NUMBR.
Storing CID Records in Internal Memory
7. Use the touch-tone pad to enter the telephone number you want to store (up to
24 digits).
You may also store CID information in the phone's internal memory.
NOTE: The system treats PAUSES as delays or spaces in the dialing
NOTE: It is important that you format CID records correctly BEFORE
sequence.
storing in internal memory as you cannot reformat CID records
8. Press MEMORY again to store the number. You will hear a confirmation tone.
stored in memory.
Storing the Last Number Dialed
1. Make sure the phone is OFF (not in TALK mode).
2. Use the CID/VOL (- or +) button to scroll to the desired CID record.
1. Repeat steps 1 through 6 in Storing a Name and Number in Memory.
3. Press the MEMORY button.
2. Press the REDIAL button.
4. Use the touch-tone pad to enter a memory location (0-9) to store the number in that
3. Press the MEMORY button to store the number. You will hear a confirmation tone.
memory location. You will hear a confirmation tone.
To replace an old number with a new redial number:
NOTE: If the memory location is occupied, The screen displays
1. Repeat steps 1 through 6 in Storing a Name and Number in Memory.
REPLACE MEMO?, and you must confirm replacement by pressing
2. Press the REDIAL button.
the MEMORY button.
3. Press the MEMORY button, and the screen displays REPLACE MEMO?.
NOTE: Press the TONE*/exit button once to keep the previous setting
(making no changes) and return to the menu.
4. Press the MEMORY button again to replace the old number with the new number.
NOTE: If the selected CID record contains any information that is non-
You will hear a confirmation tone.
numeric, the unit will not allow this record to transfer to the internal
Inserting a Pause in the Dialing Sequence of a
user memory. The screen of the handset displays UNABLE TO STORE.
Stored Number
To Replace a Stored CID Record
If a pause is needed to wait for a dial or access tone, press the #PAUSE button to insert
1. Repeat steps 1 through 3 in Storing CID Records in Internal Memory. After you enter
a delay in dialing sequence of a stored number (for example, after you dial 9 for an
the memory location, the screen displays REPLACE MEMO?.
outside line, or to wait for a computer access tone). The screen displays Pause as a P,
2. Press the MEMORY button again, and the new CID record replaces the old memory in
and each pause counts as one digit in the dialing sequence.
that location. You will hear a confirmation tone.
Changing a Stored Number
Deleting a CID Record
1. Repeat steps 1 through 7 in Storing a Name and Number in Memory.
1. Make sure the phone is OFF (not in TALK mode).
2. Press the MEMORY button, and the screen displays REPLACE MEMO?.
2. Use the CID/VOL ( - or + ) button to display the CID record you want to delete.
3. Press the MEMORY button to store the number. You will hear a confirmation tone.
3. Press CHAN/delete. The screen displays DELETE CALL ID?
4. Press CHAN/delete again to erase the record and the screen displays the next Caller
ID record. You will hear a confirmation tone.
Reviewing and Deleting Stored Numbers
Display Messages
1. To review stored numbers, press the memory button, and use the CID/VOL ( - or + )
The following indicators show the status of a message or of the unit.
button to scroll to the memory location, or press the corresponding number key for a
BLOCKED CALL
The person is calling from a number that has been
desired memory location (0-9).
blocked from transmission.
2. When the screen displays the data, press the CHAN/delete button. The screen
BLOCKED NAME
The persons name is blocked from transmission.
displays DELETE?.
BLOCKED NUMBER
The person is calling from a number that has been
3. Press CHAN/delete again to delete the data. The screen displays DELETED.
blocked from transmission.
Dialing a Stored Number
CALL WAITING
Indicates a call is waiting on the line.
1. Make sure the phone is ON by pressing the TALK/call back button.
DELETE ALL?
Prompt asking if you want to erase all Caller ID records.
2. Press the MEMORY button.
DELETE CALL ID?
Prompt asking if you want to erase a Caller ID record.
3. Press the memory location (0-9). The number dials automatically.
DELETED
Prompt confirming the Caller ID record is erased.
- OR -
EMPTY
Indicates a memory location is vacant.
1. Make sure the phone is OFF (not in TALK mode).
END OF LIST
Indicates that there is no additional information in Caller
2. Press the MEMORY button.
ID memory.
3. Use the touch-tone pad or the CID/VOL ( - or + ) button to scroll to the number you
ENTER NAME
Prompt telling you to enter the name for one of the 10
want to dial.
memory locations.
4. Press the TALK/call back button. The number dials automatically.
ENTER NUMBER
Prompt telling you to enter the telephone number for one
Chain Dialing from Memory
of the 10 memory locations.
INCOMPLETE DATA
Caller information has been interrupted during
Use this feature to make calls which require a sequence of numbers, such as calling
transmission or the telephone line is excessively noisy.
card calls to a frequently called long distance number. Each part of the sequence is
dialed from memory. The following example shows you how to use chain dialing to
LOW BATTERY
Indicates the battery needs to be charged.
make a call through a long distance service:
NEW
Indicates call or calls have not been reviewed.
The Number For
Memory Location
NO CALLS
Indicates no calls have been received.
Long distance access number
7
NO DATA
No Caller ID information was received.
Authorization code
8
PAGING
The PAGE button has been pressed on the base.
Frequently called long distance number
9
PRESS TALK KEY
Indicates the CID number is a Direct Dial Number (DDN)
1. Make sure the phone is ON (in TALK mode).
and cannot be formatted.
2. Press the MEMORY button and then press 7.
REPT
Repeat call message. Indicates that a new call from the
3. When you hear the access tone, press the MEMORY button and then press 8.
same number was received more than once.
4. At the next access tone, press the MEMORY button and then 9.
TRANSFERRING
The handset is transferring a call or receiving notice to
accept a transferred call.
TIP: Wait for the access tones before pressing the next MEMORY
button, or your call may not go through.
UNKNOWN NAME/
The incoming call is from an area not serviced by
CALLER/NUMBER
Caller ID or the information was not sent.
Changing the Battery
Handset Sound Signals
CAUTION: To reduce the risk of fire or personal injury, use only
the Thomson Inc. approved Nickel-Cadmium (Ni-Cd) battery
Signal
model 5-2459 or Nickel-metal Hydride (Ni-MH) model 5-2522,
A long warbling tone (with ringer on)
which is compatible with this unit.
Three short beeps (several times)
1. Make sure the telephone is OFF (not in TALK mode) before you replace battery.
Single beep every 7 seconds
2. Remove the battery compartment door.
3. Disconnect the cord attached to the battery pack and remove the battery pack from
Troubleshooting Guide
the handset.
Caller ID Solutions
4. Insert the new battery pack and connect the cord to the jack inside the battery
compartment.
No Display
5. Put the battery compartment door back on.
• The battery must be fully charged. Try replacing the battery.
6. Place handset in the base to charge. Allow the handset battery to properly charge
• Make sure that the unit is connected to a non-switched electrical outlet. Disconnect
(for 16 hours) prior to first use or when you install a new battery pack. If you do
the unit from the wall and plug it in again.
not properly charge the phone, battery performance will be compromised.
• You must be subscribed to Caller ID service from your local telephone company in
Battery Safety Precautions
order to receive Caller ID records.
• Do not burn, disassemble, mutilate, or puncture. Like other batteries of this type,
Caller ID Error Message
toxic materials could be released which can cause injury.
• The unit displays this message if it detects anything other than valid Caller ID
• To reduce the risk of fire or personal injury, use only the Nickel-Cadmium or
information during the silent period after the first ring. This message indicates either
Nickel-metal Hydride (Ni-MH) battery listed in the User's Guide.
the presence of noise on the line, or that an invalid message has been sent from the
• Keep batteries out of the reach of children.
telephone company.
• Remove batteries if storing over 30 days.
NOTE: The RBRC seal on the battery used in your Thomson Inc. product
indicates that we are participating in a program to collect and recycle the
rechargeable battery (or batteries).
For more information go to the RBRC web site at www.rbrc.org
or call 1-800-8-BATTERY or contact a local recycling center.
Cordless Phone Solutions
No dial tone
• Check installation:
Make sure the base power cord is connected to a working electrical outlet.
Make sure the telephone line cord is connected to the base unit and the wall phone
jack.
• Connect another phone to the same modular jack; if the second phone doesn't work,
the problem might be with your wiring or local service.
• The handset may be out of range of the base. Move closer to the base.
• Make sure the battery is properly charged (for 16 hours).
• Ensure the battery pack is installed correctly.
• Did the handset beep when you pressed the TALK/call back button? Did the in use/
charge indicator come on? The battery may need to be charged.
• Place the handset in the base for at least 20 seconds.
Handset does not ring
• Make sure the RINGER on the handset is turned ON.
• Move closer to the base. The handset may be out of range.
• You may have too many extension phones on your line. Try unplugging some
phones.
• Check for a dial tone.
You experience static, noise, or fading in and out
• Change channels.
• Move closer to base. The handset might be out of range.
• Relocate the base. Make sure base is not plugged into an electrical outlet with
another household appliance.
• Charge the battery.
Unit beeps
• Place handset in base for 20 seconds; if it still beeps, charge battery for 16 hours.
• Clean the charging contacts on handset and base with a soft cloth.
• See solutions for "No dial tone."
• Replace the battery.
Memory Dialing doesn't work
• Make sure you programmed the memory location keys correctly.
Meaning
• Did you follow proper dialing sequence?
Signals an incoming call
Phone dials in pulse with tone service
Page signal
• Make sure phone is in tone dialing mode.
Low battery warning
Phone won't dial out with pulse service
• Make sure phone is in pulse dialing mode.
Causes of Poor Reception
Warranty
• Aluminum siding.
Thomson Multimedia Ltd., warrants to the purchaser or gift recipient that if any
• Foil backing on insulation.
manufacturing defect becomes apparent in this product within 1 year from the original
date of purchase, it will be replaced free of charge, including return transportation.
• Heating ducts and other metal construction that can shield radio signals.
This warranty does not include damage to the product resulting from accidents, misuse
• You're too close to appliances such as microwaves, stoves, computers, etc.
or leaking batteries.
• Atmospheric conditions, such as strong storms.
Should your product not perform properly during the warranty period, either:
• Base is installed in the basement or lower floor of the house.
1. Return it to the selling dealer with proof of purchase for replacement,
• Base is plugged into AC outlet with other electronic devices.
OR
• Baby monitor is using the same frequency.
2. Call 1-800-522-0338 (English) or 1-800-522-0445 (French) for instructions
• Handset battery is low.
concerning where to mail the product.
• You're out of range of the base.
The provisions of this written warranty are in addition to and not a modification of or
• Microwave oven is using the same frequency.
subtraction from the statutory warranties and other rights and remedies contained
in any applicable legislation, and to the extent that any such provisions purport to
General Product Care
disclaim, exclude or limit any such statutory warranties and other rights and remedies,
To keep your telephone working and looking good, follow these guidelines:
such provisions shall be deemed to be amended to the extent necessary to comply
therewith.
• Avoid putting the phone near heating appliances and devices that generate
electrical noise (for example, motors or fluorescent lamps).
Attach your sales receipt to this booklet for future reference. This information is
required if service is needed during the warranty period.
• DO NOT expose to direct sunlight or moisture.
• Avoid dropping the unit and other rough treatment.
PURCHASE DATE ______________________________________________________
• Clean with a soft cloth.
NAME OF STORE _________________________________________________________
• Never use a strong cleaning agent or abrasive powder because this will damage the
finish.
• Retain the original packaging in case you need to ship the phone at a later date.
• Periodically clean the charge contacts on the handset and base with a soft cloth.
Accessory Information
DESCRIPTION
MODEL NO.
AC Power adaptor/black
5-2616 or 5-2749
AC Power adaptor/gray
5-2617 or 5-2748
Handset Replacement Battery
5-2459 or 5-2522
To order, call the nearest distributor for your area;
Ontario: (905) 624-8516
Manitoba: (204) 783-2088
British Columbia: (604) 438-8001
Quebec: (514) 352-9071
A shipping and handling fee will be charged upon ordering.
It is required by law to collect appropriate sales tax for each individual state, country,
and locality to which the merchandise is being sent. Items are subject to availability.
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