GE 7 User Manual

GE 7 User Manual

Dect 6.0 cordless handset speakerphone answering system
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Model 28821 Series
DECT 6.0 Cordless

Handset Speakerphone

Answering System

User's Guide
Your new GE telephone system is EXPANDABLE up to a total of 6 handsets
(by purchase of optional Model 28801 handset with charge cradle)

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Table of Contents
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Summary of Contents for GE 7

  • Page 1: Handset Speakerphone

    Model 28821 Series DECT 6.0 Cordless Handset Speakerphone Answering System User’s Guide Your new GE telephone system is EXPANDABLE up to a total of 6 handsets (by purchase of optional Model 28801 handset with charge cradle)
  • Page 2: Equipment Approval Information

    Equipment Approval Information Your telephone equipment is approved for connection to the Public Switched Telephone Network and is in compliance with parts 15 and 68, FCC Rules and Regulations and the Technical Requirements for Telephone Terminal Equipment published by ACTA. 1 Notification to the Local Telephone Company On the bottom of this equipment is a label indicating, among other information, the US number and Ringer Equivalence Number (REN) for the equipment.
  • Page 3 US Number is located on the cabinet bottom. REN Number is located on the cabinet bottom. 2 Rights of the Telephone Company Should your equipment cause trouble on y our line which may harm the telephone network, the telephone company shall, where practicable, notify you that temporary discontinuance of service may be required.
  • Page 4: Interference Information

    Interference Information This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference; and () This device must accept any interference received, including interference that may cause undesired operation.
  • Page 5: Hearing Aid Compatibility (Hac)

    Hearing Aid Compatibility (HAC) This telephone system meets FCC standards for Hearing Aid Compatibility. Licensing Licensed under US Patent 6,7,009. FCC RF Radiation Exposure Statement This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 0 centimeters between the radiator and your body.
  • Page 6: Table Of Contents

    Table of Contents Equipment Approval Information 2 Interference Information Hearing Aid Compatibility (HAC) Licensing FCC RF Radiation Exposure Statement Information for DECT Product Table of Contents Introduction Before You Begin Parts Checklist Telephone Jack Requirements Installation Digital Security System Important Installation Guidelines 11 Handset Layout Base Layout (Top &...
  • Page 7 Table of Contents Set Day/Time Equalizer Area Code Tone/Pulse Registration De-Registration Global De-registration Default Setting Telephone Operation Visual Indicators Base Handset VMWI / Visual Ringer Indicator on Handset Speakerphone Operation Making a Call Answering Calls Ignore The Incoming Call Call Timer Auto Standby Ringer Volume (Shortcut) Flash/Call Waiting...
  • Page 8 Table of Contents Screening Calls from the Handset Accessing the Answering System from Another Location Memory Full Belt Clip and Optional Headset Connecting the Belt Clip Connecting an Optional Headset to the Handset Changing the Battery Battery Safety Precautions Display Messages Answering System Display Messages WARNING: TO...
  • Page 9: Introduction

    Introduction CAUTION: When using telephone equipment, there are basic safety instructions that should always be followed. Refer to the IMPORTANT SAFETY INSTRUCTIONS provided with this product and save them for future reference. IMPORTANT: Because cordless phones operate on electricity, you should have at least one phone in your home that isn’t cordless, in case the power in your home goes out.
  • Page 10: Telephone Jack Requirements

    For Model 28821xx2 there will be ONE additional handset, charge cradle, belt clip, battery pack and cover than shown above. NOTE: If a speaker box is included in your package, it replaces one set of a handset, belt clip, battery pack and cover. For Model 28821xx3 there will be TWO additional handsets, charge cradles, belt clips, battery packs and covers than shown above.
  • Page 11: Installation

    TVs, microwave ovens, and VCRs. To minimize or prevent such interference, the base of the cordless telephone should not be placed near or on top of a TV, microwave ovens, or VCR. If such interference continues, move the cordless telephone farther away from these appliances.
  • Page 12: Handset Layout

    Handset Layout Voice Mail Waiting Indicator (VMWI) / display Visual Ringer TALK (button) CALLER ID-VOLUME 6(caller id/volume CALLER ID-VOLUME down button) 5(caller id/volume up button) SPEAKER (button) END/cancel (button) delete/intercom/conf (delete/intercom/ GOOG-411 conference button) (Google free one touch directory assistance) review (button) skip (button) play/stop (button)
  • Page 13: Message

    Base Layout (Top & Front Views) volume 5/ 6 delete (button) (buttons) skip (button) repeat (button) PLAY/STOP speed (button) (button) Message Counter (indicator) memo (button) announce (button) ans on/off (answerer on/off button) do not disturb find charge/in use (do not disturb (button) voicemail button)
  • Page 14: Installing The Phone

    Installing the Phone Installing the Handset Battery NOTE: You must connect the handset battery before use. CAUTION: To reduce the risk of fire or personal injury, use only the Thomson Inc. approved Model 5-2814 Nickel-metal Hydride battery (Ni-MH), which is compatible with this unit. 1.
  • Page 15: Area

    Base Station 1. Choose an area near an electrical outlet and a telephone wall jack (RJ11C), and place your cordless telephone on a level surface, such as a desktop or tabletop, or you may mount it on the wall. . Plug one end of the telephone line cord into the TEL LINE jack on the back of the base and the other end into a modular jack.
  • Page 16: Answering System Setup

    Answering System Setup This section shows you how to set up your answering system to receive incoming calls. Before you begin the set up process, you must turn on the answering system. • Press the ans on/off button to turn the answering system on and off. The MESSAGES indicator lights when the answering system is on.
  • Page 17: Set Prompt Language

    Set Prompt Language From the Answerer Menu: 1. Press the CALLER ID-VOLUME (5 or 6) button to scroll to PROMPT LANG. . Press the mute/menu OK button to enter the menu. PROMPT LANG 1ENG 2FRA 3ESP shows in the display. .
  • Page 18: Message Alert

    Message Alert This feature sets your answering system to give an alert tone every 10 seconds when there are new messages. From the Answerer Menu: 1. Press the CALLER ID-VOLUME (5or 6) button to scroll to the MESSAGE ALERT sub-menu. .
  • Page 19: Voice Instruction

    Voice Instruction If you need additional assistance, press the repeat button in standby mode and follow the voice instructions. Recording the Outgoing Announcement For best results when recording, you should be about nine inches from the microphone, and eliminate as much background noise as possible. You may record an outgoing announcement in the answerer or choose the default for your current outgoing announcement.
  • Page 20: Goog11

    GOOG411 GOOG-11 is Google’s new 11 service. With GOOG-11, you can find local business information completely free, directly from your phone. With purchasing the GE phone, you can access 1-800-GOOG-11 service at anytime by simply pressing the GOOG-11 button. 1. In standby mode or dialing mode, press the GOOG-11 button, the preset GOOG-11 service number is dialed out immediately.
  • Page 21: Programming The Telephone

    Programming the Telephone Standby Screen The handset displays the handset number and user name. Programming Functions The system uses a menu structure to give you access to all of the built-in features. You may program the following items in main menu: Phonebook, Room Monitor, Answerer, Set Alarm Clock and Handset Setup.
  • Page 22: Add Records

    Add Records 1. Make sure the phone is OFF (not in TALK mode). . Press the mute/menu OK button to go to the main menu. . Press CALLER ID-VOLUME ( 6 or 5) button to scroll to PHONEBOOK. . Press mute/menu OK button to enter PHONEBOOK menu. 5.
  • Page 23: Edit Records

    Edit Records 1. Make sure the phone is OFF (not in TALK mode). . Press the mute/menu OK button to go to the main menu. . Press CALLER ID-VOLUME ( 6 or 5) button to scroll to PHONEBOOK. . Press mute/menu OK button to enter PHONEBOOK menu. 5.
  • Page 24: Dialing A Number From Internal

    Dialing a Number from Internal Memory 1. Make sure the phone is OFF (not in TALK mode). . Press the mute/menu OK button to go to the main menu. . Press CALLER ID-VOLUME ( 6 or 5) button to scroll to PHONEBOOK. .
  • Page 25: Answerer 5

    6. The receiving handset will turn on the microphone and the originating handset will turn on the speakerphone to monitor sound from the receiving handset. NOTE: For room monitoring mode to work, the originating handset must NOT be on the cradle. NOTE: While in room monitoring mode, the handsets will emit an alert tone approximately every 5 seconds if there is an incoming call.
  • Page 26: Handset Setup 6

    8. Press the mute/menu OK button to confirm and advance Set Cycle Time sub-menu. 9. Use the CALLER ID-VOLUME ( 6 or 5) button to select Once or Daily. The default setting is Once. 10. Press the mute/menu OK button to save your selection. You will hear a confirmation tone.
  • Page 27: Handset Name 7

    Handset Name From the Handset Setup Menu: 1. Press the CALLER ID-VOLUME ( 6 or 5) button to scroll to the HANDSET NAME sub-menu. . Press mute/menu OK button to enter the menu. HANDSET NAME shows in the display. . Use the touch-tone pad to enter a name (up to 15 characters). More than one letter is stored in each of the number keys.
  • Page 28: Ringer Volume 8

    Ringer Volume From the Handset Setup Menu: 1. Press the CALLER ID-VOLUME ( 6 or 5) button to scroll to the RINGER VOLUME sub-menu. . Press mute/menu OK button to enter the menu. SET RINGER LEVEL 5 shows in the display.
  • Page 29: The Display

    Storing VIP Melody From the Handset Setup Menu: 1. Press the CALLER ID-VOLUME ( 6 or 5) button to scroll to VIP MELODY sub-menu. . Press mute/menu OK button to select VIP melody feature and then display VIP 1 record. - If VIP1 does NOT contain any specific number/records, it will display EMPTY.
  • Page 30: Reviewing And Deleting Stored Vip

    Reviewing And Deleting Stored VIP Melody Record From the Handset Setup Menu: 1. Press the mute/menu OK button to enter to VIP MELODY menu. . Use the CALLER ID-VOLUME ( 6 or 5) button to scroll to the desired VIP Melody Record.
  • Page 31: Equalizer 1

    6. Press the mute/menu OK button to save your selection. You will hear a confirmation tone and the current time shows in the display. Equalizer This feature lets you to adjust the audio quality. From the Handset Setup Menu: 1. Press the CALLER ID-VOLUME ( 6 or 5) button to scroll to Equalizer. .
  • Page 32: Registration

    . Press the mute/menu OK button to confirm. You will hear a confirmation tone and your selection shows in the display. Registration Your packaged handset(s) are pre-registered and ready to use. It is not recommended that a handset be registered again unless absolutely necessary. From the Handset Setup Menu: 1.
  • Page 33: Global De-Registration

    . Use the touch-tone pad to select 1 for YES or  for NO. Or use the CALLER ID-VOLUME ( 6 or 5) button to scroll to 1YES or 2NO. WARNING: It is not recommended that a handset be de-registered unless absolutely necessary because once a handset is de-registered, that handset’s telephone features cannot be used until the handset is re-registered.
  • Page 34: Default Setting

    Default Setting As you become familiar with this system, you may prefer to use the system’s original settings. Follow the steps below to return to the factory default settings. From the Handset Setup Menu: 1. Press the CALLER ID-VOLUME ( 6 or 5) button to scroll to the DEFAULT SETTING sub-menu.
  • Page 35: Vmwi / Visual Ringer Indicator On Handset 5

    VMWI / Visual Ringer Indicator on Handset IMPORTANT: In order to use this unit’s Voice Mail Waiting Indicator (VMWI) feature, you must subscribe to this service from your phone company. The VMWI indicator on the top of the handset flashes when you receive a new message from your service provider.
  • Page 36: Answering Calls 6

    Answering Calls 1. When the phone rings, press the SPEAKER button on the handset. - OR - Pick up the handset and press the TALK button. . When finished, press END/cancel to hang up. NOTE: Adjust the handset volume by pressing the CALLER ID-VOLUME ( 6 or 5) button during a call.
  • Page 37: Flash/Call Waiting 7

    Flash/Call Waiting If you subscribe to the combined Call Waiting Caller ID service from your local telephone company, you will receive Caller ID information (if available) on Call Waiting calls. During a phone call, you will hear a beep to indicate another call is waiting on the line and Caller ID information for the waiting call shows on the handset display.
  • Page 38: Page 8

    Page The page feature helps you locate a misplaced handset. To send and receive pages, all handsets must be registered. If your handset is not registered, follow the instructions in the Registration section of this manual. Handset to Handset Paging (applicable only with additional handsets) 1.
  • Page 39: Mute 9

    Mute To have a private, off-line conversation, use the MUTE feature. The party on the telephone line cannot hear you, but you can hear them. 1. Press the mute/menu OK button. The handset display shows MUTE ON. . Press the mute/menu OK button to cancel and return to your phone conversation. Receiver Volume Control When the handset is ON (in TALK mode) you may adjust the receiver volume by pressing the CALLER ID-VOLUME ( 6 or 5) button.
  • Page 40: Receiving An Intercom Call 0

    . Wait for the person at the receiving handset to press the delete/intercom/conf button. NOTE: If the receiving handset does not answer within two minutes, the intercom call is automatically canceled. The originating handset displays NO ANSWER. 5. When finished, press the END/cancel button or delete/intercom/conf button on either handset to deactivate the intercom.
  • Page 41: Two-Way Calling 1

    Two-Way Calling 1. During an external call, press the delete/intercom/conf button, and use the touch-tone pad to enter the handset number you want to call. NOTE: The receiving handset presses the delete/intercom/conf button to answer the intercom call. Both intercom users may speak privately.
  • Page 42: Caller Id (Cid)

    Provided you subscribe to Call Waiting Caller ID service from your phone company; if you receive an incoming call and you are using the GE multi handset system, a beep indicates the presence of a Call Waiting call on the line. The Call Waiting Caller ID information will be displayed and stored in the history of all handsets in the system.
  • Page 43: Receiving Cid Records

    Receiving CID Records When you receive a call, the Caller ID information is transmitted between the first and second ring. The Caller ID information appears on the display while the phone rings, giving you a chance to monitor the information and decide whether or not to answer the call.
  • Page 44: Storing Cid Records In Internal

    Available formats include: Number of digits Eleven digits long distance code “1 ” +-digit area code +7-digit telephone number. Ten digits -digit area code + 7-digit telephone number. Seven digits 7-digit telephone number. Storing CID Records in Internal Memory You may also store CID information in the phone’s internal memory. NOTE: It is important that you format CID records correctly BEFORE storing in internal memory as you cannot reformat CID records stored in memory.
  • Page 45: Deleting All Cid Records 5

    Deleting All CID Records 1. Make sure the phone is OFF (not in TALK mode). . Use the CALLER ID-VOLUME ( 6 or 5) button to display any Caller ID record. . Press and hold the delete/intercom/conf button until DELETE ALL? shows in the display.
  • Page 46: Leaving A Message/Memo 6

    NOTE: The maximum recording time for each message is 3 minutes and the total recording time of this unit is 12 minutes. Leaving a Message/Memo Use the memo feature to leave a message. 1. Press and hold the memo button. .
  • Page 47: Memory Full 7

    Memory Full When the answering system memory is full, the system answers after 10 rings. You should erase some messages so the answering system may record new messages. Erasing Messages You may erase messages in the following three ways: To erase a message while it is playing 1.
  • Page 48: Remote Access

    Remote Access You may access the answering system with the cordless handset or from any tone- dial compatible telephone. Cordless Handset Use the corresponding handset keys just like you would use the base buttons (see “Answering System Setup”). The button functions are located on the handset above each number key.
  • Page 49: Memory Full

    Accessing the Answering System from Another Location You can access your answering system from any touch-tone phone by entering your -digit security code during the playing of outgoing announcement or after you hear the outgoing announcement. 1. Dial the telephone number to which the answering system is connected. .
  • Page 50: Belt Clip And Optional Headset

    Belt Clip and Optional Headset Connecting the Belt Clip 1. To attach the belt clip, insert the sides of the belt clip into the slots on each side of the handset. . Snap the ends of the belt clip into place. Connecting an Optional Headset to the Handset Each handset can be used with an optional headset hands free operation.
  • Page 51: Battery Safety Precautions

    Battery Safety Precautions • Do not burn, disassemble, mutilate, or puncture. Like other batteries of this type, toxic materials could be released which can cause injury. • To reduce the risk of fire or personal injury, use only the Nickel-metal Hydride battery listed in the User’s Guide.
  • Page 52 DUPLICATE NUMBER END OF LIST ENTER NAME ENTER TEL NUMBR HANDSET NAME HANDSET NEEDS REGISTRATION INCOMPLETE DATA LINE IN USE LONG DISTANCE LOW BATTERY NEW VOICE MAIL CALL SCREENING MSG WAITING OFF Under VIP melody feature, if the desired number/ record was selected in any one of TEN VIP melody records before, DUPLICATE NUMBER shows in the display.
  • Page 53: Answering System Display Messages

    NEW CALL XX NO CALLS NO USER MEMORY OUT OF RANGE PAGING or PAGING FROM REPT SEARCHING SPKR UNKNOWN CALLER/ NAME/NUMBER Answering System Display Messages The following messages show the status of the answering system or help you set up and use the system.
  • Page 54: Handset Sound Signals

    Handset Sound Signals Signal A long warbling tone (with ringer on) Three short beeps (several times) One beep every 7 seconds Troubleshooting Guide Telephone Solutions No dial tone • Check or repeat installation steps: Make sure the base power cord is connected to a working electrical outlet. Make sure the telephone line cord is connected to the base and the wall jack.
  • Page 55: Caller Id Solutions

    You experience static, noise, or fading in and out • The handset may be out of range of the base. Move closer to base. • Make sure base is not plugged into an electrical outlet with another household appliance. If necessary, relocate the base. •...
  • Page 56: Battery Solutions

    Battery Solutions If you experience any of the following problems, even after recharging the battery, you may need to replace the battery pack: • Short talk time • Poor sound quality • Limited range • Charge indicator fails to turn on Answering System Solutions Can’t hear messages, beep, etc.
  • Page 57: Causes Of Poor Reception

    Causes of Poor Reception • Aluminum siding. • Foil backing on insulation. • Heating ducts and other metal construction that can shield radio signals. • You ’re too close to appliances such as microwaves, stoves, computers, etc. • Atmospheric conditions, such as strong storms. •...
  • Page 58: Warranty Assistance

    Warranty Assistance If trouble is experienced with this equipment, for warranty information, please contact customer service at 1-800-448-0329. If the equipment is causing harm to the telephone network, the telephone company may require that you disconnect the equipment until the problem is resolved. Any unauthorized repairs, changes or modifications not expressly approved by Thomson Inc.
  • Page 59 What your warranty covers: • Defects in materials or workmanship. For how long after your purchase: • One year, from date of purchase. (The warranty period for rental units begins with the first rental or 5 days from date of shipment to the rental firm, whichever comes first.) What we will do: •...
  • Page 60 • Products purchased or serviced outside the USA. • Acts of nature, such as but not limited to lightning damage. Product Registration: • Please complete and mail the Product Registration Card packed with your unit. It will make it easier to contact you should it ever be necessary. The return of the card is not required for warranty coverage.
  • Page 61: Accessory Information

    Accessory Information DESCRIPTION Handset Replacement Battery AC Power adaptor Belt Clip Headset Accessory Handset w/Charge Cradle To place order, have your Visa, MasterCard, or Discover Card ready and call toll-free 1-800-338-0376. A shipping and handling fee will be charged upon ordering. We are required by law to collect appropriate sales tax for each individual state, country, and locality to which the merchandise is being sent.
  • Page 62 Index Accessing the Answering System from Another Location Accessory Information Add Records Advanced Intercom Features Answerer Answerer Answering Calls Answering System Display Messages Answering System Operation Answering System Setup Answering System Solutions Area Code Auto Standby Base Base Layout (Top & Front Views) 1 Base Station Battery Safety Precautions Battery Solutions...
  • Page 63 Index Edit Records Equalizer Equipment Approval Information Erasing Messages Exit FCC RF Radiation Exposure Statement Flash/Call Waiting General Product Care Global De-registration GOOG11 Handset Handset Access Handset Layout Handset Name Handset Setup Handset Sound Signals Handset to Handset Paging Hearing Aid Compatibility (HAC) Ignore The Incoming Call Ignore The Incoming Call Important Installation Guidelines 11...
  • Page 64 Index Making a Call Making an Intercom Call Memory Full Memory Full Message Alert Message Counter Indicator Message Playback Mute Page Paging All Handsets from a Handset Paging from the Base/Group Page 8 Parts Checklist Phone Book Programming Functions Programming the Telephone Receiver Volume Control Receiving an Incoming Call During an Intercom Call...
  • Page 65 Index Screening Calls from the Base Screening Calls from the Handset 8 Security Code Set Alarm Clock Set Day/Time Set Prompt Language Speaker Volume Speakerphone Operation. Standby Screen Storing CID Records Storing CID Records in Internal Memory Storing VIP Melody Table of Contents Telephone Jack Requirements Telephone Operation...
  • Page 68 Visit the GE website at: www.GE.com/phones Thomson Inc. 101 W. 10rd Street Indianapolis, IN 690-110 Model 881 © 008 Thomson Inc. 0007 (Rev 1 Dom E) Trademark(s) ® Registered 08-10 Printed in China Marca(s) Registrada(s)

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