Troubleshooting Tips - GE Profile JVM1790 Owner's Manual

Before you call for service...

Troubleshooting Tips

Save time and money! Review the charts on the following
pages first and you may not need to call for service.
Problem
Oven will not start
Control panel lighted,
yet oven will not start
CONTROL LOCKED
appears on display
OVEN TOO HOT FOR
SENSOR COOKING---
USING ALTERNATE
METHOD appears
on display
Floor of the oven is warm
even when the oven has
not been used
You hear an unusual
low-tone beep
Oven emits a smoky odor
and gray smoke after
using the Bake feature
30
Possible Causes
A fuse in your home may be
blown or the circuit breaker
tripped.
Power surge.
Plug not fully inserted into wall
outlet.
Door not securely closed.
Door not securely closed.
START/PAUSE button not pressed
after entering cooking selection.
Another selection entered
already in oven and CLEAR/OFF
button not pressed to cancel it.
Cooking time not entered after
pressing TIME COOK.
CLEAR/OFF was pressed
accidentally.
Food weight not entered after
selecting AUTO DEFROST or
FAST DEFROST.
Food type not entered after
pressing AUTO COOK.
The control has been locked.
One of the sensor cooking
buttons was pressed when the
temperature inside the oven
was greater than 200°F.
The cooktop light is located
below the oven floor. When
light is on, the heat it produces
may make the oven floor get warm.
You have tried to change
the power level when it is
not allowed.
Oils on the stainless steel cavity
are burning off after using the
Bake feature the first few times.
What To Do
• Replace fuse or reset circuit breaker.
• Unplug the microwave oven, then plug it back in.
• Make sure the 3-prong plug on the oven is fully inserted
into wall outlet.
• Open the door and close securely.
• Open the door and close securely.
• Press START/PAUSE.
• Press CLEAR/OFF.
• Make sure you have entered cooking time after pressing
TIME COOK.
• Reset cooking program and press START/PAUSE.
• Make sure you have entered food weight after selecting
AUTO DEFROST or FAST DEFROST.
• Make sure you have entered a food type.
•Press and hold CLEAR/OFF for about 3 seconds
to unlock the control.
•These features will not operate when the oven is hot.
The oven will automatically change to cook by time
(follow the directions in the display) or once the oven is
cool enough, the sensor features will function normally.
•This is normal.
•Many of the oven's features are preset and
cannot be changed.
•This is normal.