HTC Desire 601 User Manual page 128

128 Sync, backup, and reset
Resetting HTC Desire 601 (Hard reset)
If HTC Desire 601 has a persistent problem that cannot be solved, you can perform a
factory reset (also called a hard reset or master reset). A factory reset reverts the
phone back to its initial state — the state before you turned on the phone for the first
time.
The following will be removed from the phone when you do a factory reset:
§ Your Google Account
§ All accounts you've added in Settings > Accounts & sync and the data
associated with these accounts
§ Personal data that you've created or synced to the phone such as your profile,
contacts, messages, email, calendar events, and more
§ System and application data and settings
§ Downloaded apps
Files such as your music, photos, videos, and documents will also be deleted if you
select the Erase all data option.
Be sure to back up any data and files you want to keep before you do a factory reset.
A factory reset may not permanently erase all data from your phone, including
personal information.
Performing a factory reset from settings
1. Go to Settings, and then tap Backup & reset.
2. Tap Reset phone.
3. If you also want to delete media and other data on HTC Desire 601, select Erase
all data.
To delete media and other data on your storage card, tap Erase SD card.
4. Tap OK.
Performing a factory reset using hardware buttons
If you can't turn HTC Desire 601 on or access settings, you can still perform a factory
reset by using the hardware buttons on HTC Desire 601.
1. Remove the battery, wait for a few seconds, then reinsert the battery.
2. Press and hold the VOLUME DOWN button, and then press and hold the
POWER button.
3. Wait for the screen with the three Android images to appear, and then release
the POWER and VOLUME DOWN buttons.
4. Press VOLUME DOWN to select FACTORY RESET, and then press the POWER
button.