Lenovo ThinkPad Helix S230U User Manual page 103

• Message: 0189: Invalid RFID configuration information area.
Solution: The EEPROM checksum is not correct (block # 4 and 5). Reset the block # 0 and 1, for example
the box Serial Number, and/or block # 4 and 5, for example the UUID.
• Message: 0190: Critical low-battery error.
Solution: The computer turns off, because the battery is low. Connect the ac power adapter to the
computer and charge the battery.
• Message: 0191: System Security - Invalid remote change requested.
Solution: Bad system configuration change request has been detected, for example, the BootBlock
update has failed or unknown request packet has been detected. To clear the error, enter the ThinkPad
Setup program.
• Message: 0199: System Security - Security password retry count exceeded.
Solution: This message is displayed if you enter a wrong supervisor password more than three times.
Confirm the supervisor password and try again. To clear the error, enter the ThinkPad Setup program.
• Message: 1802: Unauthorized network card is plugged in - Power off and remove the network card.
Solution: The Mini PCI Express network card is not supported on this computer. Remove it.
• Message: 1820: More than one external fingerprint readers are attached. Power off and remove all but
the reader that you set up within your main operating system.
Solution: There are more than one external fingerprint readers. Power off and remove all but the reader
that you set up within your main operating system.
• Message: 0251: System CMOS checksum bad.
Solution: The system CMOS might have been corrupted by an application program. The computer uses
the default settings. Run ThinkPad Setup to reconfigure the settings. If you still see the same error code,
have the computer serviced.
• Message: 0253: EFI Variable Block Data was destroyed.
Solution: The system EFI Variable Block Data might have been corrupted.
• Message: 0271: Date and time error.
Solution: Neither the date nor the time is set in the computer. Enter ThinkPad Setup to set the date and
time.
• Message: ThinkVantage Active Protection sensor diagnostics failed.
Solution: ThinkVantage
• Message: 2100: Initialization error on HDD0 (Main HDD).
Solution: The hard disk drive is not working. Have the hard disk drive serviced.
• Message: 2101: Detection error on HDD1 (Ultrabay HDD)
Solution: The Ultrabay hard disk drive is not working. Have the Ultrabay hard disk drive serviced.
• Message: 2102: Detection error on HDD2 (Mini SATA)
Solution: The Mini SATA device is not working. Have the Mini SATA device serviced.
• Message: 2110: Read error on HDD0 (Main HDD)
®
Active Protection sensor is not working correctly. Have the computer serviced.
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Chapter 9 Troubleshooting computer problems
89