Gateway 860 User Manual
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Gateway 860 User Manual

Gateway 860 User Manual

Gateway user's guide gateway 860 sata nas
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Gateway 860 SATA NAS
User's Guide
Getting Help
Installing

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Summary of Contents for Gateway 860

  • Page 1 Gateway 860 SATA NAS User's Guide Getting Help Installing...

  • Page 3: Table Of Contents

    Contents 1 Overview ............1 Features .
  • Page 4 Telephone support ..........72 Before calling Gateway Technical Support ......72 Telephone support .

  • Page 5: Overview

    Overview Read this chapter to learn about the features and components of your NAS (Network Attached Storage).

  • Page 6: Features

    Chapter 1: Overview Features The Gateway 860 NAS is a 1U, high-density, powerful, rack-mountable system that offers a new standard for flexible management and monitoring of servers by network administrators. Features include: ■ FC-PGA (Flip-Chip Pin Grid Array) 478 processor socket that supports ®...
  • Page 7 ■ Rear panel connectors PS/2 keyboard port ■ PS/2 mouse port ■ Serial port (for IPMI only) ■ SCSI port ■ VGA port ■ 2 LAN ports (RJ-45) ■ www.gateway.com Features...

  • Page 8: Front

    Indicates hard drive status and activity. Indicates system status. Indicates LAN status and activity. www.gateway.com Enter button Previous button Next button LCD screen Exit button...

  • Page 9: Front Panel Indicators

    You can remove a hard drive from the drive bay or hot-swap drives when a hard drive is in this state. For instructions on how to remove a hard drive, see installing a hot-swap hard drive” on page www.gateway.com Front “Removing or...
  • Page 10 Meaning NAS is operating normally. System error. NAS is not turned on. Network link is established. Network link is established and running at its supported speed. Network link is not established. ■ The LAN cable is not working. ■ www.gateway.com...

  • Page 11: Rear

    Gigabit Ethernet hub. Orange indicates the NAS is connected to a ■ 100 Megabit Ethernet hub. When the indicator is not lit, the NAS is ■ connected to a 10 Megabit Ethernet hub. www.gateway.com Rear Cover screw RS-232 SCSI serial connector...

  • Page 12: Rear Panel Indicators

    ■ The LAN cable is faulty. ■ Network link is established and is running at its maximum supported speed. Network link is established and is running at 100 Mbps. Network link is established and is running at 10 Mbps. www.gateway.com...

  • Page 13: Lcd Screen

    ■ ■ Choose an option from the menu. Increase the numerical value of a setting. Select and change an option’s setting. Move the arrowhead and scroll through the menu and submenu. Move from one field to another. www.gateway.com LCD screen...

  • Page 14: Storage

    To open the disc tray when the NAS is turned on, press the eject button. - OR - To open the disc tray when the NAS is turned off, insert a straightened paper clip into the manual eject hole. Hold the disc by the edges to avoid leaving smudges or fingerprints. www.gateway.com...

  • Page 15: Caring For Your Cds

    When correctly configured, the NAS can provide non-stop service with a high degree of fault tolerance through the use of RAID technology and advanced array management features. The hard drive can be configured to RAID levels 0, 1 (0+1), 5, and 10. www.gateway.com Storage...
  • Page 16 The remaining hard drive space is organized as the data volume using RAID 5. For a NAS installed with four 120 GB hard drives, the data volume size can be set to 345 GB. Raid 5 Raid 0 Disk 2 Disk 3 www.gateway.com Raid 1 Disk 4...
  • Page 17 Use the RAID configuration utility bundled with your NAS to change the system volume size and RAID level of your hard drive. For more information, see Configuration” on page Data volume Data volume RAID 5 (GB) RAID 10 (GB) www.gateway.com Storage Data volume RAID 0 (GB) “RAID...
  • Page 18 Chapter 1: Overview www.gateway.com...

  • Page 19: Setting Up

    Setting Up This chapter provides the instructions on how to set up your NAS and connect basic and optional peripherals.

  • Page 20: Requirements

    If your installation calls for placement on table top, install the supplied rubber feet on the bottom of the chassis. For more information, see “Installing on a table top” on page www.gateway.com...

  • Page 21: Cabinet Installation Technical Details

    Power source The NAS should be operated using only the type of power source indicated on the product label. Voltage: 100-240 V ■ Current: 6 A ■ Frequency: 50/60 Hz ■ www.gateway.com Requirements...
  • Page 22 NAS. Make sure that these openings are not blocked and that adequate ventilation is provided where the unit is installed. Make sure that the site has the necessary capacity to handle the NAS. Overloading electrical supply circuits is extremely hazardous. www.gateway.com...

  • Page 23: Installing On A Table Top

    Place the NAS in an upright position so that the bottom is facing up, then apply the adhesive surfaces of the rubber feet on the bottom of the NAS as illustrated below. Place the NAS on the table top. www.gateway.com Installing on a table top...

  • Page 24: Installing Into A Server Cabinet

    Mounting the NAS so it is not level could result in malfunctions. ■ If you attach the two mounting ears in the forward position on each side of the NAS, make sure that you use a four-point mounting configuration. Do not use a two-point mounting configuration. www.gateway.com...
  • Page 25 Use a screwdriver to remove the four screws that hold the plastic covers to the sides of the NAS. Use six of the supplied flat-head screws to attach the mounting ears on both sides of the NAS. Installing into a server cabinet www.gateway.com...
  • Page 26 Chapter 2: Setting Up Temporarily fasten the rails to the sides of the NAS using the supplied round-head screws. Position the rails based on the rack depth. Using the hexagonal head screws, fasten the brackets to the back of the rack frame. www.gateway.com...
  • Page 27 Two or more people must assist in lifting the NAS. Slide the back of the rails into the brackets. Using the hexagonal screws, secure the mounting ears to the front of the rack frame. www.gateway.com Installing into a server cabinet...
  • Page 28 Chapter 2: Setting Up Fasten the back of the rails to the brackets with the round-head screws. www.gateway.com...
  • Page 29 Installing into a server cabinet Secure the rails on both sides of the NAS by tightening the round-head screws. www.gateway.com...

  • Page 30: Connecting Cables

    The NAS, a monitor, a keyboard, and a mouse constitute the basic NAS system. Before connecting any other peripherals, first connect the keyboard and mouse to test if the NAS is running correctly. To connect the basic peripheral devices: Connect the monitor cable into the monitor/VGA connector located on the rear panel. www.gateway.com...
  • Page 31 Connecting cables Connect the PS/2 keyboard and mouse into the PS/2 connectors located on the rear panel. www.gateway.com...
  • Page 32 Chapter 2: Setting Up Connect the power cord to the power connector located on the rear panel, then connect the other end to a correctly grounded power outlet. www.gateway.com...

  • Page 33: Turning On Your Nas

    Power indicator on the front panel is green. ■ Num Lock, Caps Lock, and Scroll Lock LEDs on the keyboard are on. ■ Important Your default Storage Server 2003 password is “gateway”. www.gateway.com Turning on your NAS...

  • Page 34: Troubleshooting

    No power comes from the grounded power outlet. Have an electrician check your power outlet. ■ Loose or incorrectly connected internal power cables. Ask a qualified technician to assist you. ■ For more troubleshooting steps, see “Troubleshooting” on page www.gateway.com...

  • Page 35: Turning Off Your Nas

    After a few seconds, the “Shutdown OK” message appears and the NAS shuts down. ® Windows Start Shut Down button to select Previous ShutDown button. button. The “Wait for host respond” Enter www.gateway.com Turning off your NAS ® , then click . You can on the main menu,...
  • Page 36 Chapter 2: Setting Up www.gateway.com...

  • Page 37: Customizing Your Nas

    Customizing Your NAS Read this chapter to learn how to add options and install or remove the hot-swap hard drives.

  • Page 38: Precautions

    NAS. Prevent ESD damage by following ESD guidelines every time you open the case. To avoid exposure to dangerous electrical voltages and moving parts, turn off your NAS and unplug the power cord and network cables before opening the case. www.gateway.com...

  • Page 39: Expanding Connectivity

    Connect an Ethernet cable from a LAN connector (LAN0 or LAN1) on the rear of the NAS to a network jack or hub on your network. See your operating system user’s guide for information on how to configure your network settings. www.gateway.com Expanding connectivity...

  • Page 40: Usb

    Chapter 3: Customizing Your NAS The USB (Universal Serial Bus) port is a high-speed serial bus which lets you connect and daisy-chain USB peripherals without using system resources. Your NAS has two USB ports available on the front panel. www.gateway.com...

  • Page 41: Upgrading

    NAS. For more information, contact Gateway Technical Support. You do not need to turn off the NAS or remove it from the cabinet when installing or removing a hot-swap hard drive.
  • Page 42 Chapter 3: Customizing Your NAS Insert the hard drive carrier into the bay and lock it into place. Replace the front bezel, then lock the control bay cover. The new hard drive’s status LED lights up. The RAID recovery begins. www.gateway.com...

  • Page 43: Configuring The Nas

    Configuring the This chapter describes how to configure the NAS, perform NAS functions, and view events on the NAS’s LCD screen.

  • Page 44: Overview

    NAS using the LCD control panel. After turning on the NAS, the NAS starts up and the message “OS Booting” is displayed on the LCD screen. When the startup is complete, the NAS name and IP address appear on the LCD screen. www.gateway.com...

  • Page 45: Main Menu

    Lets you perform the following: ■ ■ DHCP1 On - DHCP1 Off - IPAddr1 - NetMask1 - GWIP1 - DHCP2 On - DHCP2 Off - IPAddr2 - NetMask2 - GWIP2 - Set Date View Date Shut down Reboot www.gateway.com Main menu...

  • Page 46: View Info

    LCD screen, indicating a malfunction. button. button to select Previous button. , then press the button. Enter , then press the button. Enter www.gateway.com button until the option Next Enter on the Main menu, then Network...
  • Page 47 , then press the appears on the LCD screen. After a few seconds, the “Setting OK” message appears. Manual This option lets you manually enter the IP, net mask and gateway IP address for the LAN1 host. To configure LAN1 manually: Press the button.
  • Page 48 NAS, then press the - OR - Select DHCP2 Off net mask, and gateway IP address), then press the An asterisk appears next to the DHCP On or DHCP Off option. Select , then press the appears on the LCD screen. After a few seconds, the “Setting OK” message appears.
  • Page 49 Enter the subnet mask, then press the Select , then press the GWIP2 Enter the gateway IP address, then press the Select , then press the appears on the LCD screen. After a few seconds, the “Setting OK” message appears.

  • Page 50: Date/Time

    Enter button to end input. Exit button. button to select Previous button. Enter then press the button. The “Wait host respond” Enter www.gateway.com on the Main menu, Date/Time button Next button. The “Wait host Enter on the Main menu, Date/Time...

  • Page 51: System Info

    LCD screen. After a few seconds, the fan speed appears. button to select Previous SystemInfo button. button. The “Wait host respond” message Enter button to select Previous SystemInfo button. button. Enter www.gateway.com Main menu on the Main menu, on the Main menu,...

  • Page 52: View Event

    To turn off the NAS: Press the Enter Press the Next then press the button. button to select Previous button. Enter button. button to select Previous button. Enter www.gateway.com on the Main menu, View Event on the Main menu, ShutDown...
  • Page 53 After a few seconds the “Reboot OK” message appears and the NAS restarts. button. The “Wait for host respond” Enter button to select Previous ShutDown button. button. The “Wait for host respond” Enter www.gateway.com Main menu on the Main menu,...
  • Page 54 Chapter 4: Configuring the NAS www.gateway.com...

  • Page 55: System Management

    Management This chapter gives information about the software programs and utilities bundled with your NAS. Your NAS supports the following system management utilities: ■ Windows Installer. This component of any Microsoft Windows operating system lets you install drivers for network, hard drive, and other component functions. For more information, see page ■...

  • Page 56: Windows Installer

    The NAS is preinstalled with all the drivers and services necessary for the NAS to function correctly. This section is provided for software updates. If an upgrade or patched driver is available, you can refer to the information below to update the driver. www.gateway.com...
  • Page 57 SCSI and RAID controllers option, select a device such as device type (PDC20275-66) UDMA133 PCI ATA to update your driver. For details on how to 2 Channel IDE Host Adapter update a driver, see the Device Manager utility’s online Help. www.gateway.com...

  • Page 58: Raid Configuration

    RAID level of your hard drive. Caution Important To change the RAID configuration: Insert the 860 SATA NAS Restoration CD into the CD drive. The Setup menu appears. Select RAID Configuration program prompts you to change the configuration of the system volume.
  • Page 59 Important If the settings have not changed, the program displays the message “The RAID configuration is not changed.” www.gateway.com . The program prompts you to confirm NTER to confirm the level, or press N and press E...

  • Page 60: System Image Restoration

    This utility lets you restore the system image factory default settings. Caution To restore the system image: Insert the 860 SATA NAS Restoration CD disc 1 into the CD drive and boot to the CD. The Main Menu opens. Select...

  • Page 61: Nas Explorer

    ■ Ethernet card To install NAS Explorer on a Microsoft Windows platform: Insert the 860 SATA NAS Application and Documentation CD into your computer’s CD drive. The installation menu is displayed. Follow the on-screen instructions to complete installation. Uninstalling NAS Explorer...

  • Page 62: Running Nas Explorer

    , then click Programs NAS Explorer Description Lists the NASs discovered by the utility. Lists the NAS’s components, such as the processor temperature and fan speed reading. www.gateway.com . The NAS NAS Explorer NAS servers Server information Server command buttons...

  • Page 63: Finding A Nas On The Network

    Network — Retrieves a NAS’s IP address and DNS ■ settings automatically from the NAS’s DHCP, or you can manually set the NAS’s IP address, Subnet mask, Gateway IP address, and DNS server address to connect to the network. Settings — Lets you remotely configure and manage ■...

  • Page 64: Configuring The Nas's Network Setting

    Click Use the following IP address and subnet mask. You can also enter the NAS’s gateway IP address and DNS NAS’s IP address. Both IP address and subnet mask are required during network setting, but Gateway IP and DNS server address are optional items.

  • Page 65: Configuring The Search Range Setting

    You can add, modify, or delete search ranges. Adding a search range To add a search range: On the Gateway NAS Explorer window, click Settings The Search Range List window appears. Set the search speed for discovering a NAS on the network.
  • Page 66 Double-click a client interface in the window appears. Click . The Add Search Range dialog box appears. Specify the range of IP addresses from which NAS Explorer will start and end its search. Click Apply Search Range www.gateway.com list. The Search Range...
  • Page 67 To reset a search range: Double-click a client interface in the Click to restore to default search criteria. The default search range Reset spans the entire network for a NAS. Search Range Search Range Search Range www.gateway.com NAS Explorer list. list. list.
  • Page 68 Click the file you want to open, then select the folder that contains the document. Click Open Click check box to save the default.sr. check box to load the file during box, type a name for the archived log file. Open www.gateway.com...

  • Page 69: Managing Event Logs

    NAS. See to the Event Viewer’s online help for detailed information about the Event Viewer. The Event Log window displays information about the hardware, software, system problems, monitor security events, and alerts logged by the NAS. button. The Event Log Event Log www.gateway.com NAS Explorer...
  • Page 70 Indicates a loss of data or loss of functionality. Indicates a possible problem may occur in the future. Indicates a successful operation of a program, driver, or service in the NAS. Indicates a successful attempt to log on to the NAS. www.gateway.com...
  • Page 71 In the Details pane, double-click an event to view the event’s detailed information. The Detail Event Log window appears. To view details about the previous or next event, click the buttons. www.gateway.com NAS Explorer...
  • Page 72 Chapter 5: System Management Searching for specific types of events To search for specific types of events: On the NAS Explorer window, click the window appears. button. The Event Log Event Log www.gateway.com...
  • Page 73 To archive an event log: On the NAS Explorer window, click the Click . The Open dialog box appears. Save In the File name Click Save Event Log box, type a name for the archived log file. www.gateway.com NAS Explorer button.
  • Page 74 Chapter 5: System Management www.gateway.com...

  • Page 75: Troubleshooting

    Troubleshooting Read this chapter for instructions on dealing with common problems. If problems still persist, contact Gateway Technical Support.

  • Page 76: Telephone Support

    If you have recently installed hardware or software, make sure that you have installed it following the instructions provided with it. If you did not purchase the hardware or software from Gateway, see the manufacturer’s documentation and technical support resources.

  • Page 77: Telephone Support

    Telephone support Gateway offers a wide range of customer service, technical support, and information services. Telephone numbers You can access the following services through your telephone to get answers to your questions: Resource Service description Fax on Order a catalog of documents on common...

  • Page 78: Safety Guidelines

    Your NAS was dropped ■ The case was damaged ■ Instead, unplug your NAS and contact a qualified computer technician. If your NAS was damaged during shipment from Gateway, contact Gateway Technical Support. For more information, see “Telephone support” on page www.gateway.com...

  • Page 79: Troubleshooting Steps

    See the documentation that came with the new peripheral to see if any device drivers need to be installed. ■ Make sure that the network status indicator lights up. ■ Check the cabling and network equipment for the correct connection. ■ Reinstall the network drivers. www.gateway.com Troubleshooting steps...
  • Page 80 Reduce the number of external devices connected to a USB hub. ■ See the documentation that comes with the device. Cannot eject CD drive tray ■ Insert the tip of a straightened paper clip into the manual eject hole of the CD drive tray. www.gateway.com...

  • Page 81: A Glossary

    Glossary 10 Base-T A UTP cable consisting of four pairs of two wires (8 conductors) each, twisted together into a single unshielded set (the cable is not enclosed in a metallic mesh for blocking electromagnetic noise). Also referred to as a twisted pair cable, it is commonly used for connection in Ethernet-based local area networks.
  • Page 82 An information log describes operation of an application, driver, or service. ■ Success audit A success audit event is a user’s successful attempt to log on to the NAS. ■ Failure audit A failure audit log is a failure to access a network drive. www.gateway.com...
  • Page 83 A device installed in a computer or router to enable connection to a network. A network card is equipped with a port (connector) for connection to a 1000 base-T, 100 Base-TX, 10 Base-T, or other network cable. Also referred to as a LAN card, LAN board, or NIC (network interface card).
  • Page 84 All drives in the array system can be used for a seek operation at the same time, thereby increasing the performance of the RAID system. www.gateway.com...
  • Page 85 A number that is used for dividing IP addresses used on a TCP/IP network into network numbers and host numbers. This method is used to allow different networks that are connected through a router to recognize that they are different networks. www.gateway.com...
  • Page 86 Uses a protocol called NetBEUI. Windows Administrative tools A collection of Windows tools (Component Services, Computer Management, Data Sources, Event Viewer, Local Security Policy, Performance and Services) for remotely managing a server from a computer running Windows. www.gateway.com...

  • Page 87: B Safety, Regulatory, And Legal Information

    Legal Information Important safety information Your Gateway system is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this product, it is important that the safety instructions marked on the product and in the documentation are followed.
  • Page 88 If your system is fitted with a TV Tuner, cable, or satellite receiver card, make sure that the ■ antenna or cable system is electrically grounded to provide some protection against voltage surges and buildup of static charges. www.gateway.com...
  • Page 89 The system was dropped or the cabinet is damaged. ■ The system performance changes. Replacement parts and accessories Use only replacement parts and accessories recommended by Gateway. Important Warning Do not use Gateway products in areas classified as hazardous locations. Such areas include patient care areas of medical and dental facilities, oxygen-laden environments, or industrial facilities.

  • Page 90: Regulatory Compliance Statements

    TV reception. FCC declaration of conformity Responsible party: Gateway Companies, Inc. 610 Gateway Drive, North Sioux City, SD 57049 (605) 232-2000 Fax: (605) 232-2023 Product: ■ Gateway 860 NAS For unique identification of the product configuration, please submit the 10-digit serial number found on the product to the responsible party.
  • Page 91 Refer to your fax communication software documentation for details on how to comply with the fax-branding requirement. Changes or modifications not expressly approved by Gateway could void the FCC compliance and negate your authority to operate the product. www.gateway.com...
  • Page 92 Ringer Equivalence Numbers of all the devices does not exceed 5. To avoid electrical shock or equipment malfunction do not attempt to make electrical ground connections by yourself. Contact the appropriate inspection authority or an electrician, as appropriate. www.gateway.com...
  • Page 93 Laser safety statement All Gateway systems equipped with CD and DVD drives comply with the appropriate safety standards, including IEC 825. The laser devices in these components are classified as “Class 1 Laser Products” under a US Department of Health and Human Services (DHHS) Radiation Performance Standard.
  • Page 94 For the latest product updates, consult the Gateway Web site at www.gateway.com. In no event will Gateway be liable for direct, indirect, special, exemplary, incidental, or consequential damages resulting from any defect or omission in this manual, even if advised of the possibility of such damages.
  • Page 96 A MAN 1U NAS USER GDE R0 12/03...

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