Oki OKIFAX 5780 User Manual
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Oki OKIFAX 5780 User Manual

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  • Page 1 User’s Guide...

  • Page 2: Energy Star

    Every effort has been made to ensure that the information in this document is complete, accurate, and up-to-date. The manufacturer assumes no responsibility for the results of errors beyond its control. The manufacturer also cannot guarantee that changes in software and equipment made by other manufacturers and referred to in this guide will not affect the applicability of the information in it.

  • Page 3: Table Of Contents

    Table of contents Table of contents......... iii Safety instructions.
  • Page 4 Loading paper ........27 Paper stacker settings .
  • Page 5 Message confirmation report (MCF) ..... . 49 Cancelling transmission ....... . 50 Manual receive mode .
  • Page 6 Programming relay broadcast mailboxes ....65 Creating relay broadcast mailboxes ....65 Changing password/location/closing mailbox .
  • Page 7 Power save mode........79 Pulse dial rate .
  • Page 8 Printing reports......... . 89 Codes used in reports .
  • Page 9 Registration ......... 117 Primary user settings.

  • Page 10: Safety Instructions

    Safety instructions This product has been carefully designed to give you years of safe, reliable performance. As with all electrical equipment, however, there are a few basic precautions you should take to avoid hurting yourself or damaging the product: • Read the setup instructions in this manual carefully.
  • Page 11 rating. The total ratings of all equipment plugged into the outlet should not exceed 15 amperes. • The power outlet into which you plug your machine must remain accessible at all times. • It is recommended that the machine be switched off prior to removing covers.

  • Page 12: Toner Cartridge & Image Drum Unit Handling

    Toner Cartridge & Image Drum Unit Handling • Leave unused toner cartridges and image drum units in their packages until needed. When replacing a toner cartridge or image unit, reuse the packaging to dispose of the old toner cartridge or image drum unit.

  • Page 13: Notes, Cautions And Warnings

    Notes, cautions and warnings Note: A note appears in this manual like this. A note provides additional information to supplement the main text which may help you to use and understand the product. CAUTION: A caution appears in this manual like this. A caution provides additional information which, if ignored, may result in equipment malfunction or damage.

  • Page 15: Chapter 1 - Introduction

    Chapter 1 - Introduction This plain-paper fax machine utilises advanced light-emitting diode (LED) technology for quick and trouble-free transmission/reception of data and images. In addition to the abundant standard features common to our range of fax machines, we now offer a number of optional devices which expand machine functions and further support your communica- tions needs.
  • Page 16 • Group dialling. Create as many as 20 groups of telephone numbers and send documents to multiple locations with a single selection (broadcast faxing). • Automatic alternate call. Dials a second (alternative) telephone number if the number originally dialled is busy. •...

  • Page 17: Product Options

    • Fax forwarding. Document can be forwarded to a designated loca- tion after being stored in memory. Setting can also be used to forward a document when the local fax machine is out of toner or paper. • No paper reception. Allows continued reception of documents when toner or paper runs out by storing data not yet printed in the memory of the fax machine.

  • Page 18: Component Identification

    • G3 dual line. Installation of this option enables two lines to be used concurrently. This option is supplier installed. (For further details, please refer to Appendix E.) • 600 dpi communication. Allows the sending, receiving and copying at a resolution of 600 dpi (dots per inch). Can only be used if the optional 8 Mb of memory is installed.

  • Page 19: Components

    Components One-touch Keypad - Use for one touch dialling of preprogrammed telephone numbers and entering alphanumeric and special charac- ters, etc for programming, ID entries and writing e-mail messages. Numeric Keypad - Use to enter telephone numbers, program infor- mation, manual dialling, etc. Document Guides - Adjust guides to the width of documents to be faxed or copied.
  • Page 20 Front Panel - Fold out for access to manual paper feeder (bypass paper tray) when needing to feed different types of paper directly into the machine. Paper Tray - Holds 250 sheets of paper (universal type: legal, let- ter, A4). 10.
  • Page 21 17. Line Jack - Jack for connection to main outside telephone line. 18. TEL Jacks 1 (upper) and 2 (lower) - Jacks for connecting optional telephone handset, external telephone or answering machine. 19. IEEE-1284 Parallel Port - Standard hardware for connection to personal computer and operation of MFP (multi-function periph- eral) features.
  • Page 22 22. LED Print Head - This black bar is the transfer mechanism that writes received/copied information to the image drum. The print head should be cleaned each time the toner cartridge is changed. 23. Image Drum Unit - The image drum unit contains a photosensitive drum (green in colour) which receives information from the LED print head and transfers it to the printing paper.

  • Page 23: Control Panel Keys And Indicators

    Control panel keys and indicators COPY LCD panel: Shows instructions and information while the machine is operating, or when entering information or changing settings. Shift ( ) keys: Use these keys to move up, down, left or right within the menu system or left/right when entering or editing information.
  • Page 24 CLEAR key: Use this key to cancel ID, telephone number and pro- gramming entries. MENU/EXIT: Use this key when the machine is in standby state to activate the Menu mode. When Menu mode is activated, press this key to exit the mode and return to the standby state. 10.
  • Page 25 After pressing this key, it will be possible to hear the dial tone and dialling code through the machine’s speaker. 15. SPEED DIAL/SEARCH key: After loading a document, press this key and then enter the programmed Speed Dial (One-Touch or 2- or 3-digit) number for the location.

  • Page 26: One-Touch Keypad

    One-touch keypad UNIQUE PAUSE CAPS SPACE The one-touch keypad is the fax machine’s most convenient tool. Use these keys for quick, one-touch dialling and programming of other machine operations. You can also assign telephone numbers (up to 40 digits each) to a one-touch key, and alphanumeric names of up to 15 char- acters in length.

  • Page 27: Second Panel Of One-Touch Keys (Model B Only)

    DEL key (one-touch key #30): Use this key to delete characters at the position of the cursor in the display panel when entering ID, telephone numbers or programming functions. CAPS Key (one-touch key #31): Use this key to switch between upper- case and lowercase when entering alphanumeric characters.
  • Page 28 the error tone off and then print a Message Confirmation Report to check the source of the problem. To do this, press the ENTER key twice in succession with no documents loaded. End of session tone - At the end of each successful faxing session, the machine will emit a long beep to confirm that there were no errors or prob- lems in the communication.

  • Page 29: Chapter 2 - Functions

    Chapter 2 - Functions The programming keys on the left side of the control panel are designed to provide simple operation of the numerous functions provided by the machine. The following offers a brief explanation of how to use these keys.

  • Page 30: Menu Level 2

    Menu level 2 At this level up/down navigation is only possible within the function selected at level 1. To move to a completely different function category press the or STOP key to move back to level 1 and then use the keys to move up or down the menu level to the required function.

  • Page 31: Accessing Functions

    Accessing functions There are two methods for accessing functions: step access and direct (speed) access. Step access To access functions in a stepwise manner, the procedure is similar to navi- gating the menu levels. Begin by pressing MENU/EXIT, and then use the programming keys to locate, enter and set the desired function.
  • Page 32 Press MENU/EXIT. Press “4” and “0” keys. Wait and Redial Tries appears on the display. The following table lists the speed access numbers and their assigned functions. Please note that some of the functions in this list may not be able to be set by the user.
  • Page 33 Note 1: Speed access number 06 Department Code will only be displayed when speed access number 19 is set to ON. See Chapter 6 ‘Restrict Access ID (Department Code)’ for further information. Note 2: Speed access number 27 Power Save Mode is not displayed when network interface card (NIC) is installed.
  • Page 34 97 Send Notification, 98 Network Settings...

  • Page 35: Chapter 3 - Installation

    Chapter 3 - Installation Getting started To install your new fax machine, please thoroughly read and follow the instructions provided in this chapter. There are a number of initial settings that should be made before your fax machine can operate properly. Please complete these steps before using it.

  • Page 36: Setup

    • This user’s guide Please refer to the illustration in Chapter 1 for component identification. If there is any item missing, immediately contact your supplier. Setup Inserting the toner cartridge Using both hands, carefully lift up on the document tray until it reaches a semi-upright position.
  • Page 37 Caution: This machine will only operate using the correct image drum specified for it. The use of any other image drum will result in machine malfunction and dis- play an operation error. Only touching the image drum unit at the ends, carefully lift it out of the compartment.
  • Page 38 Carefully peel the white plastic seal away from the bottom of the toner cartridge. With the ridged side facing up and grey lever on the right, insert the toner cartridge into the toner well left end first. Caution: Please be certain that the cartridge is not inserted backwards. With the cartridge in place, push the grey lever forward to secure it and release the toner.

  • Page 39: Attaching The Document Stacker

    Attaching the document stacker Attach the document stacker at the document exit on the back of the machine using the latching mechanism provided. Adjust the slide lever to select the angle at which the document stacker is attached. Connecting the telephone line Plug one end of the telephone line cable into the LINE socket (uppermost telephone socket) on the rear of the machine.

  • Page 40: Connecting An External Telephone/Answering Machine

    Connecting an external telephone/answering machine Plug the telephone cable into the TEL socket (located immediately below the LINE socket) on the rear of the machine. (In certain countries it may be necessary to use a telephone plug adapter). Plug the other end of the telephone cable into the socket on the external telephone or answering machine.

  • Page 41: Connecting Power Cable

    Connecting power cable WARNING BEFORE CONNECTING THE POWER CABLE, PLEASE ENSURE THAT THE POWER SWITCH IS IN THE OFF POSITION (O IS DEPRESSED). Plug the corresponding end of the power cable into the power inlet on the rear of the machine. Plug the other end of the power cable into an earthed AC power socket.
  • Page 42 Note 1: Reduction down to 75% of the size of the original; e.g., if the paper tray is loaded with A4 or letter-sized paper, a document sent on legal paper will be reduced to fit on the paper loaded in the machine.

  • Page 43: Paper Stacker Settings

    Paper stacker settings The paper stacker should be set up to match the paper quality used in the fax machine. If the paper stacker is not set correctly or if the paper is not within the specified stacking capacity, the paper may not stack properly or paper jams may occur.

  • Page 44: Fax Id

    Note: Entering of invalid data (for example, the wrong date format was used) will render the ENTER key ineffective. Fax ID The machine will use the information input under this function to identify itself during communications. In most countries the programming of this information into the machine before use is a legal requirement.

  • Page 45: Machine Settings

    Machine settings Answering modes The machine has a number of answering modes which determine how incoming calls (both fax and voice) are handled. The current answering mode is shown on the display when the machine is in standby mode. The most appropriate mode varies depending on how the machine is used and the external telephone devices connected to it.
  • Page 46 Telephone Answering Device/Fax Automatic Switch Mode (TAD): This mode should be used if an answering machine is connected to the fax machine. Like T/F, TAD detects whether or not the incoming call is fax or voice oriented. If it is a fax, the machine will receive the message without activating the answering machine.

  • Page 47: Setting Answering Mode

    Setting answering mode Press MENU/EXIT to enter the menu. Enter speed access No. 10 (Auto Answer) and wait for the auto answer prompt in the display. Press to select the desired mode, press ENTER. Press MENU/EXIT to return to standby mode. Dial/incoming call parameter settings Your fax machine offers a multitude of functions which reduce the time required for manual operation and make fax communications more effi-...

  • Page 48: Incoming Call Parameters

    Busy Tone Detect*: This function allows the machine to detect a busy tone when sending a fax. The available settings are ON and OFF. Speed access No. 44. Tone/Pulse (MF/DP)*: This function controls the dialling method of the machine. There are two common dialling methods; dialling with mono- tone pulses (pulse dialling DP) and dialling with different tones (tone or multiple frequency (MF) dialling).

  • Page 49: Other Basic Parameters

    Remote Receive: This function allows remote switching from telephone to fax mode to receive an incoming fax. If you answer an incoming call on a connected external telephone and hear a remote fax machine, you can switch your fax machine into fax receive mode without having to press the START key.

  • Page 50: Paper Size Setting

    Paper size setting The machine is capable of supporting two different paper settings (when the 2nd-Tray option is installed). 1’ST Paper Size: Use this function to set the primary size of paper used in the machine. Speed access No. 25. 2’ND Paper Size: Use this function to set a secondary paper size.

  • Page 51: Setting Isdn Parameters

    mode for communication with G4 machines and automated G4 opera- tions. Speed access No. 30. Speech Receive: Set to ON, this parameter enables the reception of analogue communications from the network. When set to OFF, allows limited reception of analogue communications. The limitations when set to OFF depend on the ISDN network to which the fax machine is connected.

  • Page 52: Connecting To A Pbx

    Connecting to a PBX Private Branch Exchanges (PBXs) are private telephone systems used to route calls internally, for example, in a company. When dialling a tele- phone number, if a prefix (access) number is required to open an outside line, the line is connected to a PBX. If this machine is going to be connected to a PBX, please make the following changes to enable it to recognise the prefix digits in the telephone numbers used to obtain access to the outside line.

  • Page 53: Mfp Pc Interface Kit

    MFP PC interface kit If the machine is equipped with a Multi-function Peripheral (MFP) PC Interface Kit, please see Appendix B for information regarding this func- tion. For more detailed information, refer to the documentation received with the PC interface product. Network print kit If the machine is equipped with an Ethernet Adapter, please see Appendix C for information regarding Network Print Service functions and specifi-...

  • Page 55: Chapter 4 - Directories And Basic Operations

    Chapter 4 - Directories and Basic Operations Programming dialling directories This fax machine is equipped with 40 keys for rapid one-touch dialling (Model B is equipped with a second hidden panel, providing an additional 40 keys). Up to two 40-digit numbers can be programmed to each One- Touch key, a primary number and an alternative number that is used if the primary number is busy or goes unanswered.

  • Page 56: Programming Speed Dial Numbers

    Entry Description Type of Input COMM. SPEED Parameter selection 33.6K / 28.8K / 14.4K / 9.6K / 4.8K ECHO Parameter selection ON / OFF PROTECTION G3/G4 Parameter selection G3 mode / G4 mode (see Note 2 below) SELECTION Note 1: This applies when the network card is fitted. Note 2: This step required only if ISDN G4 board is installed.

  • Page 57: Chain Dialling

    12. When finished with the programming of one-touch keys, lift the plastic cover protecting the one-touch labels and (using a pencil) write the names corresponding to the newly programmed keys on their respective labels. Then replace the cover. Note 1: When entering a new telephone number using the numeric keypad, it is possible to register it to a Speed Dial number.

  • Page 58: Programming Groups

    Programming groups Press MENU/EXIT to enter the menu. Press to select LOCATION PROGRAM, press ENTER or Press to select GROUP, press ENTER or Enter group dial number and press ENTER. When display prompts you to select location(s), press SPEED DIAL. Enter the Speed Dial number of the telephone number you want to add to the group.

  • Page 59: Basic Operations

    Basic operations Preparing documents • Try to use good quality documents for transmissions. Documents that are typed or written in dark felt-tip ink on white (or light-coloured) paper work best. • Do not send documents that are not rectangular in shape. •...

  • Page 60: Loading Documents

    Loading documents In order to prevent paper jams and problems during scanning, neatly stack and align the edges of documents before loading them into the document tray. Do not load documents of different sizes at the same time. Note: A document can be loaded and prepared for transmission while the machine is sending or receiving another message (as long as the document tray is empty).

  • Page 61: Faxing To A Single Location

    Faxing to a single location Load the document(s). Select a location as follows:. To Dial Using Do This One-touch key Press the one-touch key Press SPEED DIAL key, then enter Speed Dial number using the 2 or 3-digit dial numeric keypad. Press the SPEED DIAL key, then enter the first character using a one- Search touch key.

  • Page 62: Search Key Dialling

    Search key dialling If you are not sure which Speed Dial key is programmed with a certain location, use the SEARCH key to look through the alphabetical telephone directory of location IDs. After loading the document(s): Press the SEARCH key, the display will prompt you to enter the first character.

  • Page 63: Faxing To Multiple Locations

    Faxing to multiple locations Load the document(s). Select a location as follows: To Dial Using Do This One-touch key Press the one-touch key Press SPEED DIAL key, then enter Speed Dial number using the numeric 2 or 3-digit dial keypad. Press the SPEED DIAL key, then enter the first character using a one-touch Search key.

  • Page 64: Cancelling Transmission

    Cancelling transmission If there is a need to stop a transmission while still in progress, do the following: Press the STOP key twice in succession. The display will confirm that transmission has been stopped. If a document is stuck partly in the feeder entrance or elsewhere in the machine, the display may prompt you to reload document.

  • Page 65: No Paper Reception

    If a password is not required, data in memory will be printed out. If a password is required, enter 4-digit password, press ENTER. Note: Password is only required when previously programmed and machine answering mode is set to MEM (see “Memory Pass- word”).

  • Page 66: Unsolicited Fax Rejection

    Unsolicited fax rejection The machine provides a closed network option that allows the refusal of unsolicited faxes. If activated, when there is an incoming call the machine will compare the TSI (CIG) with the last four digits of the programmed Speed Dial numbers.

  • Page 67: Copying Using Adf

    Copying using ADF Load the document(s) in the document tray. Press COPY. The display will prompt you to enter the number of copies you require. If only one copy is required, wait and the machine will begin copy- ing automatically. If multiple copies are required: (a) Enter the number of copies required using the numeric keypad.

  • Page 68: Face Up And Face Down Stacking

    Insert a sheet of paper (face up) into the tray and push into the slot until the machine takes hold of the paper. Press COPY (see instructions above). Note: If making more than one copy, paper must be continually fed one sheet at a time.

  • Page 69: Resetting Image Drum Counter

    Resetting image drum counter There is also an image drum counter which you can reset after changing the image drum. A message will be displayed when the service life of the drum has expired. Reset the drum counter only after replacing the image drum.

  • Page 71: Chapter 5 - Advanced Operations

    Chapter 5 - Advanced Operations Group Transmission The Group Transmission feature enables the selective transmission of groups of locations from previously programmed groups. Sending a Fax to Group(s) of locations Load the document(s) Press MENU/EXIT Select GROUP TX and press ENTER or .

  • Page 72: Delayed Batch Transmission

    Press to move between date and time settings and to move between columns. Enter the desired date and time, press ENTER key. The display will prompt you for the location(s). Enter the desired location using either Speed Dial numbers or numeric keypad.

  • Page 73: Cancelling Delayed Transmissions

    Repeat the above steps to prepare multiple sessions. Note 1: Only locations programmed into Speed Dial numbers 31-40 are applicable. Note 2: Time must be entered using the format 0000-2359 (24-hour clock). Note 3: There is no limit to the number of batch transmission sessions to set using Speed Dial numbers (31-40), however, no more sessions will be accepted once memory is filled.

  • Page 74: Confidential Faxes

    key to select PRIORITY TX and press ENTER or Enter the desired location using Speed Dial number or numeric key- pad. Press START key. The machine will scan the document(s) into memory and assign first priority for transmission. If all memory is used, the display will offer to send the pages scanned so far.

  • Page 75: Receiving Confidential Faxes

    Receiving confidential faxes As with sending, this machine can receive confidential faxes only from machines compatible with this range of products or machines equipped with a sub-addressing function. Additionally, at least one confidential mailbox must be set up before a confidential transmission can be received. After setting up the mailbox, give the person who is to send the fax the mailbox address.

  • Page 76: Changing Password

    Changing password Press MENU/EXIT to enter the menu. Enter speed access No. 04 and wait. Enter the number of the personal mailbox to be modified/deleted, press ENTER. Press ENTER to select Password Change. Enter the old 4 digit numeric password, press ENTER. Enter a new 4-digit numeric password, press ENTER.

  • Page 77: Relay Broadcasting

    Enter the personal mailbox number (1-16) holding any messages, press ENTER. Enter the 4-digit password for the mailbox, press ENTER. Message will be printed and the machine will return to standby. Note1: If no message is stored in the personal mailbox, a message to that effect will be displayed.

  • Page 78: Sending Relay Broadcasts

    Sending relay broadcasts Before sending documents in a relay broadcast operation, the 4-digit relay password of the relay station and 2-digit identification numbers of the remote stations (or groups of remote stations) must be obtained. After making a relay transmission, the key relay station can send a report confirming the completion of the broadcast.

  • Page 79: Programming Relay Broadcast Mailboxes

    Programming relay broadcast mailboxes Relay broadcast mailboxes are personal mailboxes that have been programmed to operate in relay broadcast mode. Note: Only personal mailboxes on Model B fax machines can be programmed to operate in relay broadcast mode. Creating relay broadcast mailboxes Press MENU/EXIT key to enter the menu.

  • Page 80: Changing Location

    Press MENU/EXIT to return to standby mode. Changing location Press MENU/EXIT to enter the menu. Enter speed access No. 04, wait. Enter the number of the personal mailbox to be modified, press ENTER. Press ENTER to select MODIFY. Enter the old 4 digit numeric password, press ENTER. Press to select LOCATION CHANGE, press ENTER.

  • Page 81: Closing A Mailbox

    Closing a mailbox Press MENU/EXIT to enter the menu. Enter speed access No. 04, wait. Enter the number of the personal mailbox to be closed, press ENTER. key to select CLOSE, press ENTER. At CLOSE BOX? message, press ENTER. Enter the 4 digit numeric password, press ENTER. Press MENU/EXIT to return to standby mode.

  • Page 82: Setting Bulletin Polling

    keys to select BULLETIN POLLING, press ENTER. Repeat steps 3 and 4 until the desired number of bulletin polling mailboxes has been created (up to 16). Press MENU/EXIT to return to standby mode. Setting bulletin polling Load the documents to be stored for polling. Press MENU/EXIT to enter the menu.

  • Page 83: Memory Polling

    Memory polling This feature enables one remote machine to contact this machine and poll data directly from memory. After contact, data is deleted from memory after the polling operation is completed. Load the document(s). Press MENU/EXIT to enter the menu. Press to select POLLING TX/RX.

  • Page 84: Polling Reception

    Press to select POLLING TX/RX. Press ENTER to select POLLING TX. Press to select FEEDER POLL, press ENTER. Display will show that there are documents waiting to be polled. Polling reception This machine is capable of polling documents from remote machines. However, the programming of polling reception is limited to only one machine at a time.

  • Page 85: Call Forwarding

    Call forwarding Forwarding If a forwarding number has been entered, by setting the AUTO ANSWER mode to FWD, incoming calls will be forwarded to the number specified. One number of up to 40 characters (0-9/*/#/+/Pause/Hyphen/Space) and one email address of up to 64 characters can be programmed. Setting forwarding number Press MENU/EXIT to enter the menu.

  • Page 86: Backup File Transmission

    keys to select LOCATION PROGRAM, press ENTER Press to select FORWARDING P-ERR, press ENTER or Enter the telephone number, press ENTER. Press MENU/EXIT to return to standby mode. Note: Forwarding of faxes received as confidential or polling is not possible, even in FWD mode. Backup File Transmission When BACKUP FILE TX is OFF the machine operates normally, and Speed Dial 040 operates like any other Speed Dial location.

  • Page 87: To Set Backup File Tx To Off

    Caution: Be sure to keep a note of your password in a safe and secure place in case you forget it. Press to set BACKUP FILE TX to ON, press ENTER. Follow the instructions in Chapter 4 to program the remote fax number or email address into Speed Dial location 040.

  • Page 88: Dual Access

    Dual access A number of tasks can be performed simultaneously using the unique dual-access feature. This capability reduces the waiting time otherwise required between operations, and thus improves productivity. During fax transmission After a document has been scanned into memory and transmission has begun, it is possible to: •...

  • Page 89: When Printing From Memory

    When printing from memory When printing from memory, it is possible to: • Load another document and prepare it for transmission. A document can be scanned into memory while a fax is being received. Transmis- sion settings can be for single or multiple location or even delayed. Additional documents can be loaded, scanned and set for transmis- sion as long as memory is available.

  • Page 91: Chapter 6 - Customising

    Chapter 6 - Customising Viewing current settings Before making changes, it is helpful to print out a list of current settings as an aid to determine features and functions which need to be changed. The Configuration Report is best for this purpose. Press MENU/EXIT to enter the menu.

  • Page 92: Memory Full Save

    Memory full save With features such as group dialling, “call origination” starts after an entire document or set of documents is read into memory. If a document memory overflow occurs the display will prompt whether the documents already scanned in memory should be sent or deleted. The user then has the choice of which option is appropriate.

  • Page 93: Power Save Mode

    Power save mode When this function is set to ON, the machine will automatically switch to a low-energy mode after being idle for 10 minutes. Available settings are ON and OFF. Speed access No. 27. Note: This function is not available in some countries. Pulse dial rate If the machine is set for pulse dialling, this function controls the rate of the dialling pulses (which vary by country).

  • Page 94: Ring Response

    Ring response This function controls how long the machine waits before answering an incoming call. The available settings are 1 ring, 5, 10, 15 and 20sec. Speed access No. 66. Distinctive ring Distinctive ringing is a service offered by some telephone service providers that allows different telephone numbers to be assigned to a single line, each number being assigned a distinctive ring.

  • Page 95: Restricted Access Id (Department Code)

    Enter speed access No. 05 and wait. Enter the 4-digit numeric password using numeric keypad, press ENTER. If there is no current password registered, this password will now be registered and the machine will return to standby mode. If there was a password registered previously and you have entered it correctly, the display will prompt you to close the password.

  • Page 96: Service Function Settings

    Enter the department number (1-24), press ENTER. Select either CLEAR or MODIFY. When CLEAR is selected, type the 4 digit password to be cleared. Press ENTER. If ID matches the registered number, the display will prompt you to clear the ID. Press ENTER. If the number entered does not match the registered number, the display will indicate an invalid ID.

  • Page 97: Tsi Print

    TSI print With this setting in the ON state, the telephone number of the remote machine is printed at the top of each page of the fax received. Options Multi function peripheral (MFP) PC interface kit The MFP PC Interface Kit is basically a software package that allows your machine to interface with a computer connected via a parallel data cable.

  • Page 98: G3 Dual Line Function

    G3 dual line function This function requires the G3 Option Board to be mounted. Like Dual Mode Communication, it is possible to concurrently communicate on two lines. For further details, please refer to Appendix E. 600 dpi communication This function requires the optional 8 Mb memory to be installed. When installed, the fax machine can transmit/receive faxes and make copies at a resolution of 600 dpi.

  • Page 99: Chapter 7 - Reports

    Chapter 7 - Reports Understanding reports A number of useful reports are provided to show the machine’s current settings, programming and operations. Refer to the following list of reports available to determine which of those is needed for a particular situation.

  • Page 100: Broadcast Entry Report

    Broadcast entry report Each time a multiple-location transmission is programmed, the machine will give the option of printing this report to confirm location entries. Information in this report includes: Location ID of the Speed Dial numbers selected, and telephone numbers entered manually using the numeric keypad.

  • Page 101: Telephone Directory

    Telephone directory This report provides a complete listing of all of the telephone numbers programmed into the machine’s Speed Dial numbers (One-Touch keys and two- and three-digit numbers). The information includes: Location ID and primary telephone number for each programmed One-Touch key and two- and three-digit Speed Dial number, the alternate (secondary) tele- phone number (OR) for each One-Touch key, parameter settings for each One-Touch key (PRM.

  • Page 102: Active Memory Files

    Active memory files This report provides a list of all the messages stored in the machine’s memory, including both documents waiting for transmission and docu- ments received but not yet printed. The information provided in this report includes: date and time a message was scanned into memory for transmis- sion, name or telephone number of each remote location, communication mode for each activity and number of pages in each communication.

  • Page 103: Printing Reports

    Printing reports After sending a fax, press COPY once (with no documents loaded) for a message confirmation report. To print other reports: Press MENU/EXIT to enter the menu. Press to select REPORT PRINT, press ENTER or Use the keys to select the report to be printed, press ENTER or Print out all reports required, then press MENU/EXIT to return to standby mode.

  • Page 104: Communication Codes

    Communication codes Communication codes indicate the communications mode used for a communication. Code Explanation B.C. Multiple-location transmission (broadcast). CONF=(BOX NO.) Fax received to a personal mailbox. A communication initiated by the local machine. A communication initiated at a remote location. POLL TX Polling transmission initiated POLL RX...

  • Page 105: Chapter 8 - Troubleshooting

    Chapter 8 - Troubleshooting Clearing document jams When a document becomes caught in the machine during a faxing or copying operation, the machine will beep and the display will show an error message. If the document looks to be positioned straight in the docu- ment tray, try pressing the STOP key to feed the document the rest of the way through the machine.
  • Page 106 Note: If paper jams are experienced often, it may be due to the type of paper being used. Paper developed specifically for photocopying or laser printing should be used. Be sure to fan the paper before loading it into the paper tray. WARNING BE CAREFUL OF HOT COMPONENTS MARKED BY THE CAUTION LABEL INSIDE THE MACHINE.
  • Page 107 Take hold of the image drum by its ends using both hands and lift it out of the machine. Set it aside on a clean, dry surface out of direct sunlight. Carefully pull out any paper caught inside the machine. Try to avoid tearing fragments of paper off inside the machine.

  • Page 108: Toner Cartridge Replacement

    Toner cartridge replacement The number of pages that can be printed with a toner cartridge depending very much on the type of documents printed. On average one cartridge has enough toner for 5,000 A4 size pages of text, at a typical print coverage of 4% (ITU No.1 test chart).
  • Page 109 Press on the latches on both sides of the copier stacker until the cover of the image drum compartment is clearly released and pops up. Lift up and back, revealing the image drum unit. Caution: Never expose the drum to light for more than 5 minutes. Do not touch the green surface of the drum.
  • Page 110 Caution: Please abide by the disposal laws of your country when disposing of replaced toner cartridges. If in doubt, contact your supplier for further advice. Carefully peel off the white plastic tape from the bottom of the car- tridge. With the ridged side facing up and the grey lever to the right, insert the new cartridge into the image drum unit left side first.

  • Page 111: Image Drum Unit Replacement

    Image drum unit replacement If faxes received become unusually light or have vertical streaks in them while there is sufficient toner remaining, or if the machine display prompts you to change the drum soon, the machine most likely requires a new image drum unit.
  • Page 112 Remove the old image drum unit (complete with toner), and set it aside on an old newspaper, magazine, etc. CAUTION: Please abide by the disposal laws of your country when disposing of replaced toner cartridges. If in doubt, contact your supplier for further advice. Remove the new image drum unit from its packaging and place it in the machine.

  • Page 113: Cleaning The Scanner Path

    14. Press CLEAR to reset the drum counter. 15. Press MENU/EXIT to return to standby mode. Cleaning the scanner path To ensure the best possible scanning quality, paper lint and dust should be cleaned periodically from the area around the contact image sensor. To clean the scanner path, open the control panel and gently wipe the area over the scanner (1) as shown below.

  • Page 114: Problem Checklist

    Problem checklist This machine is a very complex device equipped with many features and functions which allow it to operate in different ways. Operating problems may be due to incorrect programming. If a problem occurs, read through the list of problems and solutions before calling for service. The display is blank.
  • Page 115 code to tell the machine to wait for a dial tone. If there are frequent prob- lems communicating with a particular remote machine, try programming the telephone number into a One-Touch key, and then change the One- Touch parameters for that key (see dialling/Incoming Call Parameters). Lastly, either the local or remote machine may require servicing.
  • Page 116 ment), tap the toner cartridge, and slowly swing it 20 to 30 degrees verti- cally several times. Be careful not to let the toner leak from the cartridge. If this does not work, the image drum unit may need to be replaced. Contact your supplier to get a replacement.

  • Page 117: Display Error Messages

    Display Error Messages The following table shows a list of error messages which may appear in the display under various operating conditions. Operating condition Display message Explanation Under normal operating conditions, the top line of the 12:00 XXX display shows the time and the answering mode: FAX, Display in Standby mode TEL, T/F, MEM, FWD, TAD...

  • Page 118: Packaging For Transport

    Operating condition Display message Explanation Turn the power switch off and 12:00 XXX on. If this does not clear the ISDN board interface error/ ISDN BOARD I/F ERROR message, turn off the machine G3 dual line board interface REFER TO USER GUIDE and contact the nearest error MEMORY FREE 100%...
  • Page 119 Place the image drum unit with toner cartridge still attached into a (black) polyethylene plastic bag and store it in a cool place away from direct sunlight. Re-package the machine with the image drum unit removed. Chapter 8 - Troubleshooting...

  • Page 121: Specifications And Functions List

    Appendix A Specifications and Functions List Specifications Category Specification Type / compatibility Desktop transceiver / ITU-T G3, G4* Applicable network PSTN, PBX, ISDN*, LAN* 33.6 - 2.4 kbps ITU-T V.34/V.17/V.27ter/V.21 Transmission speed Automatic fall back 64kbps* (ISDN) Communications Half duplex (Full duplex at V.34 communication) Coding scheme MH/MR/MMR, JBIG (Model B only) Printing speed...

  • Page 122: User Functions Tree

    Category Specification Model A 2.5 Mbyte Memory capacity Model B 4.5 Mbyte Optional memory 2 Mbyte / 4 Mbyte / 8 Mbyte Document feed 50 sheets (A4, 80g/m² (16-20lb)) max. Note: Items marked * require the optional ITU-T G4 board, network interface card or 8 Mb memory option.
  • Page 123 Group Directory Configuration Function List Activity Report NIC Configuration* NIC Information* Location Program Speed Dial Group Batch TX Time Forwarding No. Forward On P-ERR. Relay Report No. FAX Network Prg. Setup Clock Adjustment 00 Clock Adjustment ID/Password Prg. 01 TSI/CSI 02 TSI/CSI Option (requires G3 dual line option) 03 Sender ID 04 Personal Box...
  • Page 124 24 Width Reduction 25 1’ST PAPER SIZE 26 2’ND PAPER SIZE (requires 2nd paper tray fitted) 27 Power Save Mode 28 RELAY PRINT 29 600 DPI FUNCTION 30 ISDN Dial Mode (requires ISDN option) 31 Speech Receive (requires ISDN option) 32 OPTION LINE TYPE (requires ISDN option) 33 Backup File Transmit Dial Options...
  • Page 125 LAN Options with network interface card fitted 80 Auto Tray Switch 81 Paper size check 82 LAN Print T.O. 83 POP interval 84 Delete POP message 85 GMT time difference 86 Text Print 87 Header Print 88 Coding Mode 89 Ex. Fine Mode 90 Sender ID (Email) 91 Domain Name 92 Return Receipt...

  • Page 127: Appendix Bmfp Pc Interface Kit

    Appendix B MFP PC Interface Kit The Multi-function Peripheral (MFP) Interface Kit is an optional package for your facsimile machine. After installing the software provided in the kit into a host PC and connecting the PC to the facsimile machine, it will be capable of printer, scanner and PC fax functions in addition to its normal operations.

  • Page 128: Pc Scanner

    Output load face down 250 sheets face up 10 sheets PC scanner Scanner driver TWAIN compatible Scanning mode Line Art, 64-level error diffusion Scanning sensor CIS 300 dpi Scanning area (H × V) 216 x 355.6 mm max. Resolution (H × V) 8 dots x 3.85 lines/mm (standard) 8 dots x 7.7 lines/mm (fine) 8 dots x 15.4 lines/mm (ex.

  • Page 129: Internet Fax And Network Printer/Scanner Kit

    Appendix C Internet Fax and Network Printer/ Scanner Kit The Internet fax and network printer/scanner kit is an optional package that enables this fax machine to operate as a network printer, network scanner and Internet fax. By installing an Ethernet network interface card and connecting the machine to a network, more than one computer in a network can use this fax machine as a printer, scanner and Internet fax.

  • Page 130: Internet Fax And Network Scanner

    Internet fax and network scanner The Internet fax and network scanner functions (i.e., the transmission of received Internet faxes to personal computers) enable the fax machine function to be executed in an e-mail format by attaching the fax image to an e-mail as a TIFF (Tagged Image File Format) file.

  • Page 131: Gateway Function

    Gateway function E-mail to G3/G4 fax machine (SMTP) The Internet fax (I FAX) function allows the unit to act as a gateway and forward received messages to designated G3 fax machines. This means that when an I FAX machine receives mail addressed to FAX=88-888- 8888@gw.customername.co.uk, it transfers the fax message to this number.
  • Page 132 Text printout. This is used to determine whether or not the mail text is printed out. This function can only receive or print text and/or TIFF files (MS Word, WordPerfect, etc., cannot be transmitted) (speed access No. 86). Header printout. This allows the user to select whether all, part or none of the e-mail header is to be printed (speed access No.

  • Page 133: Primary Network Settings

    2 The number of characters programmable for a password. 20 char- acters (characters that can be input are the same as those of e-mail address) (speed access no. 95) GW Forward Text. This is used to determine whether or not text data is forwarded in a gateway service operation (speed dial no.

  • Page 135: Appendix Disdn G4 Board

    Appendix D ISDN G4 Board The ISDN G4 Board is an optional package which enables your machine to function as a digital facsimile transceiver conforming to Group 4 ITU- T recommendations. It is equipped with an automatic fallback feature that enables the machine to communicate in G3 mode when its G4 signal is rejected or a G3 signal is received.

  • Page 136: G4 Mode

    G4 mode Network compatibility I SDN, Circuit switch mode (PSTN not available w hen activated) Network interface ITU-TI.430, ETS 300 012. Basic rate interface (2B+D), S/T interface, RJ45 Compatibility ITU-T G4 Class 1 Transmission speed 64kbps max. Coding scheme MMR (JBIG for Model B only) Resolution 200 x 100 dots/inch 200 x 200 dots/inch...

  • Page 137: Settings

    Please be sure to register the ISDN country code, ISDN number and ISDN ID into the fax machine. If these items are not registered ISDN service may be denied. Settings ISDN dial mode (user setting) Set to G3: The call originates in G3 mode when dialled from the numeric keypad.

  • Page 138: Other Related Functions

    Press the MENU/EXIT key. Use the key to select SETUP and press the ENTER key. Use the key to select ID/PASSWORD PRG and press the ENTER key. Enter + (One Touch key 39) followed by the country code (e.g. 44 for UK), then press the SPAVE key repeatedly until the ninth char- acter is reached.

  • Page 139: Display Message Examples

    Sub-Address Service: Sub-addresses are most commonly used when faxing point-to-multipoint (P-MP). In addition to the telephone number of the remote location, the user must also know and input the sub-addresses of the terminals that the fax is directed to. Display Message Examples The following example messages occur during call-in-progress.
  • Page 140 For more detailed information and instructions on how to set and use a machine when the ISDN G4 Board is installed, please refer to the docu- mentation provided with the ISDN G4 Board.

  • Page 141: Appendix E G3 Dual Line Function

    Appendix E G3 Dual Line Function General information This function enables communication to be conducted on two lines concurrently when the optional G3 board is mounted. This is basically the same function that is possible with the ISDN board. The machine will ALWAYS try to transmit using the first line before trying to use the second line.

  • Page 142: Settings

    Settings The specific use of the alternative line can be set (TX/RX/ALL). Speed access 32. When TX is set, it can only be used for outgoing calls. When RX is set, it can only be used for incoming calls. When ALL is set, it can be used for both. Notes: Both lines must be connected to the same type of line (PSTN or PBX).

  • Page 143: Appendix F 600 Dpi Communication

    Appendix F 600 dpi Communication This feature is available with both models of fax machines, but requires the optional 8 Mb memory to be installed. It can be selected using speed access No. 29. Selection Operation Allows 600 dpi resolution for transmission, reception and copying. Of the 8 Mb of memory, 4 Mb is used as a 600 dpi printing buffer or as a shared area for (Default) storing the image in memory.
  • Page 144 Copy 8 x 3.85 l/mm FINE 300 x 300 dpi EX FINE 8 x 15.4 l/mm 300 x 300 dpi 600 x 600 dpi PHOTO 300 x 300 dpi...

  • Page 145: Index

    Index Numerics Messsage confirmation report ....49 600 dpi communication . . 84 Multiple page documents . . 45 No paper reception ..51 No toner recption.
  • Page 146 Copying documents ..52 When printing from Counters memory ....75 Accessing ....54 Dual line function.
  • Page 147 Help key printout ... .88 Manual (real-time) dialling ..48 Manual copying... . . 53 Manual receive mode TEL ..31 Memory full save .
  • Page 148 Operation functions Document tray ...69 CNG count ....79 Memory....69 Distinctive ring.
  • Page 149 Sending ....64 Paper size....36 Remote diagnosis ... .77 Telephone line connection.

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