Further Help - IBM ThinkVision L170 User Manual

L170_E.fm Page 26 Friday, February 21, 2003 4:32 AM

Further Help

If possible, stay by your
computer. Your Technical
Support Representative may wish
to go through the problem with
you during the call.
More help, late-breaking
news and details of the latest
accessories for these products
may be found on the worldwide
web at:
http://www.pc.ibm.com/us/
accessories
26
If you are unable to correct the problem yourself, you may seek further help
as follows:
Call the IBM HelpCenter
In the US call 1-800-426-7378
In Canada (Toronto Only) call 416-383-3344
In Canada (all others) call 1-800-565-3344
In other countries contact your dealer, retailer, or other IBM authorized
Servicer.
Before calling, please have available as much of the following information as
possible:
1. Model and serial number from the label on your monitor.
2. Purchase receipt.
3. Description of problem.
4. Computer type and model.
5. System configuration (hardware fitted, etc.).
6. System BIOS version number.
7. Operating System and version number.
8. Display driver version number.
9. Video Adapter Type.
®
.