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Troubleshooting
If a problem should arise, first check the following:
1. Are the connections correct?
2. Is the set being operated as described in the user guide?
3. Are the other components operating properly?
If this unit does not operate properly, check the items listed in the table below. Should the problem persist,
there may be a malfunction.
In this case, disconnect the power immediately and contact your store of purchase.
GGeneralH
Symptom
Power does not turn on.
• Check whether the power plug is correctly inserted into the
power outlet.
• Check whether the power cord is correctly inserted into the
AC inlet.
• The protection circuit is active. Disconnect the power plug
from the electric outlet, wait 5 to 10 seconds and then insert
it back into the outlet.
Display is off.
• The dimmer setting is set to "Off". Set to something other
than "Off".
The timer indicator is
• The temperature inside the unit has risen. Please disconnect
blinking in intervals
the power plug from the electric outlet, and insert it back into
of approximately 0.5
the outlet after the temperature has fallen sufficiently.
seconds.
(Please re-install this unit in a place having good ventilation.)
• The speaker cable has shorted (is touching). Firmly twist
the core wire in the speaker cable, and re-connect it to the
speaker terminal. Then, disconnect the power plug from the
electric outlet, and insert it back into the outlet.
The timer indicator is
• The protection circuit is active. Disconnect the power plug
blinking in intervals of
from the electric outlet, wait 5 to 10 seconds and then insert
approximately 0.25
it back into the outlet.
seconds.
After turning on the
• The unit has failed. Turn off the power and please contact the
power, the timer
Marantz service adviser.
indicator is blinking in
intervals.
Set does not operate
• Reset the microprocessor.
properly.
A disc that cannot
ON/STANDBY
• Press
be played back was
mode, then press
inserted, and now cannot
disc.
be removed.
44
Cause/Solution
button on the unit to switch to standby
5
to open the disc tray and remove the
GVideoH
Symptom
No picture appears.
• Check the TV connection.
• Set the TV input correctly.
No picture appears, the
• The picture may be slightly disturbed directly after fast-
picture is disrupted, or
forwarding or reversing. This is not a malfunction.
the Blu-ray disc or DVD
• Discs not compatible with this unit, or discs with different
video picture appears in
region codes, cannot be played back. The region codes
black and white.
compatible with this unit include "B" for BD-Video and "2" or
Page
"ALL" for DVD-Video.
11
GAudioH
11
Symptom
Audio is not output.
• Check the connections for all devices.
8
• Check the speaker connections.
• Check whether the audio device power is turned on.
• Adjust the master volume.
13
• Cancel the mute mode.
• Select a suitable input source.
–
• Disconnect the headphones. No sound is output from the speakers
or the PRE OUT connector when headphones are connected.
No sound is
• Check the subwoofer connections.
produced from
• Turn on the subwoofer's power.
8
subwoofer.
DTS sound is not
• Check the speaker and HDMI connections.
output.
Dolby TrueHD, DTS-
• Check the speaker and HDMI connections.
8
HD, Dolby Digital
Plus audio is not
output.
–
GHDMIH
Symptom
No audio is
• Check the connection of the HDMI connectors.
output with HDMI
• To output HDMI audio from a connected device, set "HDMI
46
connection.
Output" in the menu to "Off Speaker".
No video is
• Check the connection of the HDMI connectors.
–
output with HDMI
• Check whether the TV is compatible with copyright protection
connection.
(HDCP). If connected to a device not compatible with HDCP, video
will not be output correctly.
• Check whether the HDMI video resolution set in this unit is
compatible with the TV resolution. If set to "HDMI Auto", this unit
sets it automatically.
Cause/Solution
Cause/Solution
Cause/Solution
Page
9
–
19
14
Page
9, 10, 26
8
–
13
13
12
13
8
–
8, 9
8, 9
Page
9
36
9
–
36
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