Troubleshooting; Refrigerator Operation - Whirlpool WRT371SZBW00 User Instructions

Freezer Compartment Light (on some models)
Unplug refrigerator or disconnect power. 3.
Remove the light shield (on some models).
• Top of the freezer compartment - Slide the light shield
toward the back of the compartment to release it from the
light assembly.
1.
2.
Remove the light bulb and replace it with an appliance bulb of
the same size and shape.
• For the freezer compartment, to replace with an LED light
bulb, order Whirlpool part number W10574850 (2.0 watts).
NOTE: Some LED replacement bulbs are not
recommended for wet/damp environments. The
refrigerator and freezer compartments are considered to
be wet/damp environments. If using a brand of LED bulb
other than the Whirlpool recommended LED bulb, before
installation, read and follow all instructions on the LED
packaging.
If an incandescent bulb is used to replace an LED bulb,
use only incandescent bulbs for household appliances
with a maximum of 25 watts.
4. Replace the light shield.
5. Plug in refrigerator or reconnect power.
TROUBLESHOOTING
First try the solutions suggested here or visit our website and reference FAQs (Frequently Asked Questions)
to possibly avoid the cost of a service call.
In the U.S.A., www.whirlpool.com In Canada, www.whirlpool.ca
Refrigerator Operation
The refrigerator will not operate
The motor seems to run too much
Your new refrigerator may run longer than your old one due to its
high-efficiency compressor and fans. The unit may run even
longer if the room is warm, a large food load is added, the door is
opened often, or if the door has been left open.
The refrigerator seems noisy
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
Power cord unplugged? Plug into a grounded 3 prong outlet.
Is outlet working? Plug in a lamp to see if the outlet is
working.
Household fuse blown or circuit breaker tripped? Replace
the fuse or reset the circuit breaker. If the problem continues,
call an electrician.
Control(s) on? Make sure the refrigerator control is on. See
"Using the Control(s)."
New installation? Allow 24 hours following installation for the
refrigerator to cool completely.
NOTE: Adjusting the temperature control(s) to coldest setting
will not cool the refrigerator more quickly.
Refrigerator noise has been reduced over the years. Due to this
reduction, you may hear intermittent noises from your new
refrigerator that you did not notice from your old model. Below are
listed some normal sounds with explanations.
• Buzzing - heard when the water valve opens to fill the ice
maker
Pulsating - fans/compressor adjusting to optimize
performance.
Hissing/Rattling - flow of refrigerant, movement of water
lines, or from items placed on top of the refrigerator.
Sizzling/Gurgling - water dripping on the heater during
defrost cycle
Popping - contraction/expansion of inside walls, especially
during initial cool-down.
Water running/dripping - may be heard when ice melts
during defrosting and water runs into the drain pan.
Creaking/Cracking - occurs as ice is being ejected from the
ice maker mold.
The doors will not close completely or they pop open
•
Door blocked open? Move food packages away from door.
• Bin or shelf in the way? Push bin or shelf back in the correct
position.
• Crisper cover in the way? Make sure the crisper cover is fully
pushed in, so that the back rests on the supports.
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