This chapter offers some suggestions to solve problems you might encounter. The potential
problems are divided into the following categories.
•
Power, Hardware Connections, and LEDs
•
Device Access and Login
•
Internet Access
•
Wireless Internet Access
•
USB Device Connection
•
UPnP
36.1 Power, Hardware Connections, and LEDs
The Device does not turn on. None of the LEDs turn on.
Make sure the Device is turned on.
1
Make sure you are using the power adaptor or cord included with the Device.
2
Make sure the power adaptor or cord is connected to the Device and plugged in to an appropriate
3
power source. Make sure the power source is turned on.
Turn the Device off and on.
4
If the problem continues, contact the vendor.
5
One of the LEDs does not behave as expected.
Make sure you understand the normal behavior of the LED. See
1
Check the hardware connections.
2
Inspect your cables for damage. Contact the vendor to replace any damaged cables.
3
Turn the Device off and on.
4
VMG1312-B10A User's Guide
C
HAPTER
Troubleshooting
Section 1.5 on page
3 6
24.
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