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OCCURRENCE
POSSIBLE
CAUSE
SOLUTION
Wash load too wet after
Washer
is overloaded.
Do not overload
washer.
See Washing
Procedures.
spin.
Load is out of balance.
Rearrange
load to allow proper
spinning.
Drain hose is kinked.
Straighten
drain hose.
Water does not enter
Washer lid is open.
Close washer lid. The washer will not operate when the lid is open.
washer or it enters
slowly.
Water supply is not adequate in area.
Check another faucet in the house.
Wait until water supply and
pressure increase.
Water supply faucets are not completely open.
Fully open hot and cold faucets.
Water is being used elsewhere in the house.
Water pressure must be at least 10 psi (69 kPa). Avoid running
water elsewhere while washer is filling.
Water inlet hoses are kinked.
Straighten hoses.
Water level does not
Improper water level selection (for models with
Select higher water level/load size.
cover load.
water level/load size control).
Washer is overloaded.
Do not overload washer.
Warm or hot water is not
Hot water heater is set too low or is a distance
Measure hot water temperature
at nearby faucet with candy
hot enough,
from washer,
or meat thermometer.
Water temperature
should be at least
120°F (50°C). Adjust water heater as necessary.
Hot water is being used elsewhere in the house.
Avoid using hot water elsewhere before or during washer use.
There may not be enough hot water available for proper clean-
ing. If problem persists, your hot water system may be unable
to support more than 1 use at a time.
Water in washer does not
Drain hose is kinked or clogged.
Clean and straighten the drain hose.
drain or drains slowly.
Water leaks.
Loose fill hose connection at faucet or washer.
Check and tighten hose connections.
Ensure rubber sealing
washers are installed.
House drain pipes are clogged.
Unclog drain pipes. Contact plumber if necessary.
Incorrect wash and rinse
Hot and cold water hoses are connected to wrong
Connect hot water hose to hot water faucet and cold water
temperatures,
supply faucets,
hose to cold water faucet.
Water is entering washer
Drain hose standpipe is incorrect height.
Standpipe must be a minimum of 33" (83.82 cm) high to pre-
but tub does not fill.
vent siphoning. See INSTALLATION INSTRUCTIONS.
Water is present in tub after
Lid lock malfunction.
Do not bypass lid lock. Call your authorized servicer.
wash cycle is complete.
The drain and spin cycles
Lid lock malfunction.
Do not bypass lid lock. Call your authorized servicer.
did not occur.
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