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Service and Support
The services and support programs described here are available as part of the Cisco Desktop Switching Service and
Support solution and are available directly from Cisco Systems
Service and Support
Advanced Services
Total Implementation
Solutions (TIS)—Available
direct from Cisco
Packaged Total
Implementation Solutions
(Packaged TIS)—Available
through resellers
Technical Support Services
®
Cisco SMARTnet
services
and Cisco SMARTnet
Onsite services—Available
direct from Cisco
Packaged Cisco SMARTnet
services—Available
through resellers
Ordering Information
Model Numbers
WS-C2950-12
WS-C2950-24
WS-C2950SX-24
WS-C2950T-48-SI
WS-C2950SX-48-SI
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Features
• Project management
• Site survey, configuration deployment
• Installation, text, and cutover
• Training
• Major moves, adds, changes
• Design review and product staging
• Around-the-clock access to software
updates
• Web access to technical repositories
• Telephone support through the Technical
Assistance Center
• Advance replacement of hardware parts
Configuration
• 12 10/100-Mbps ports
• 1-RU standalone, fixed-configuration, managed 10/100-Mpbs switch
• Standard Image (SI) Software
• 24 10/100-Mpbs ports
• 1-RU standalone, fixed-configuration, managed 10/100-Mbps switch
• Standard Image (SI) Software
• 24 10/100-Mpbs ports with two fixed 1000BASE-SX uplinks
• 1-RU standalone, fixed-configuration, managed 10/100-Mbps switch
• Standard Image (SI) Software
• 48 10/100-Mbps ports with two fixed 10/100/1000BASE-T uplinks
• 1-RU standalone, fixed-configuration, managed 10/100-Mbps switch
• Standard Image (SI) Software
• 48 10/100-Mbps ports with two fixed 1000BASE-SX uplinks
• 1-RU standalone, fixed-configuration, managed 10/100-Mbps switch
• Standard Image (SI) Software
Cisco Systems, Inc.
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®
and through resellers.
Benefits
• Supplements existing staff
• Ensures that functions meet needs
• Mitigates risk
• Enables proactive or expedited
issue resolution
• Lowers cost of ownership by using
Cisco expertise and knowledge
• Minimizes network downtime
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