LG 42PN4500 Owner's Manual page 28

28 TROUBLESHOOT NG
TROUBLESHOOTING
Problem I solution
Cannot control the TV with the • Check the remote control sensor on the product and try again.
remote control. • Check if there is any obstacle between the product and the remote control.
Check if the batteries are still working and properly installed (qti to ,_ ,_ to .
No image display and no sound is • Check if the product is turned on.
)roduced. • Check if the power cord is connected to a wall outlet.
• Check if there is a problem in the wall outlet by connecting other products.
image appears slowly when the TV • The image is muted during the product startup process. This is normal. If the
turns on. image does not appear in a few minutes, unplug the TV for 30 seconds and try
again. If the image still does not appear, contact the authorized service center
in your local area.
Cannot connect external devices. • Refer to the "Connection Overview" and connect an external device.
The TV turns off suddenly. • Check the power control settings. The power supply may be interrupted.
• Check if the Auto sleep feature is activated in the Time settings.
Refer to the "Sleep Timer".
• If there is no signal while the TV is on. the TV will turn off automatically after
15 minutes of inactivity.
Problem sOlution
No sound is produced while images • Press VOL + or - button.
are displaying. • Check if the sound is muted by pressing MUTE.
• Scroll to other channels. There may a problem with the broadcast.
• Check if the audio cables are connected properly.
• Check if the TV Speaker feature is activated in the menu option.
No output from one of the speakers • Adjust Balance in the menu option.
Unusual sound from inside the TV is • A change in ambient humidity or temperature may result in an unusual noise
)roduced. when the product turns on or off. There is no problem with your product.