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TROUBLESHOOTING
If for some reason the program/activity stops working, then please
follow these steps:
1. Turn the unit OFF.
2. Interrupt the power supply by removing the batteries.
3. Let the unit stand for a few minutes, then replace the batteries.
4. Turn the unit back ON. The unit should now be ready to play again.
5. If the product still does not work, replace with an entire set of new
batteries.
If the problem persists, please call our Consumer Services Department at
1-800-521-2010 in the U.S. or 1-877-352-8697 in Canada, and a service
representative will be happy to help you.
TECHNICAL SUPPORT
If you have a problem that cannot be solved by using this manual,
we encourage you to visit us online or contact our Consumer Services
Department with any problems and/or suggestions that you might have.
A support representative will be happy to assist you.
Before requesting support, please be ready to provide or include the
information below:
• The name of your product or model number (the model number is
typically located on the back or bottom of your product).
• The actual problem you are experiencing.
• The actions you took right before the problem started.
Internet: www.vtechkids.com
Phone: 1-800-521-2010 in the U.S. or 1-877-352-8697 in Canada
IMPORTANT NOTE:
Creating and developing Preschool Learning products is accompanied by
a responsibility that we at VTech
effort to ensure the accuracy of the information which forms the value of
take very seriously. we make every
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