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Panasonic AW-HE50HN Operating Instructions Manual

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Operating Instructions

<Operations and Settings>
HD Integrated Camera
AW‑HE50HN
Model No.
AW‑HE50SN
3TR006484BAA

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Summary of Contents for Panasonic AW-HE50HN

  • Page 1: Operating Instructions

    Operating Instructions <Operations and Settings> HD Integrated Camera AW‑HE50HN Model No. AW‑HE50SN 3TR006484BAA...

  • Page 2: Table Of Contents

    Contents Before use ................. 3 Setting the menu items ..........38 Setting the menu items ..........38 Overview ................ 3 Top Menu ..............38 Concerning the Operating Instructions ......3 Camera screen (when FullAuto is selected) ....39 Required personal computer environment ..... 4 Camera screen (when Manual1 to 3 is selected) ..

  • Page 3: Before Use

    Before use w Overview w Concerning the Operating Instructions w p This unit is a compact full HD camera integrated with a pan‑tilt head and featuring a newly developed 1/3‑inch full w p For the purposes of this manual, the model number HD MOS sensor and digital signal processor (DSP).

  • Page 4: Required Personal Computer Environment

    Before use w Required personal computer IMPORTANT environment w p Failure to provide the required personal computer environment may slow down the delineation of the images on the screen, make it impossible for Intel Core 2 DUO 2.4 GHz or faster ®...

  • Page 5: Disclaimer Of Warranty

    Before use w Disclaimer of warranty w Network security IN NO EVENT SHALL Panasonic System Networks Co., Ltd. As you will use this unit connected to a network, your attention is called to the following security risks. BE LIABLE TO ANY PARTY OR ANY PERSON, EXCEPT...

  • Page 6: Basic Shooting Operations

    Basic shooting operations Set the subject brightness to the appropriate With the basic operations, it is assumed that the focus, iris and white balance will be adjusted automatically (as per the level. factory settings). If the settings have already been changed and the original Turn on the power of all the units and devices settings are to be restored, refer to the “What to do when in the system.

  • Page 7: How To Turn The Power On And Off

    How to turn the power on and off w Turning the power on When performing the operations When performing the operations using the controller using the wireless remote control When the AW‑RP655 or AW‑RP555 is connected: Set all the power switches of the units and Set all the power switches of the units and devices connected in the system to ON.

  • Page 8: Turning The Power Off

    How to turn the power on and off w Turning the power off When performing the operations When performing the operations using the controller using the wireless remote control When the AW‑RP655 or AW‑RP555 is connected: Press one of the [CAM1] to [CAM4] buttons on Set the [OPERATE] switch on the controller to the wireless remote control to select the unit.

  • Page 9: Selecting The Units

    Selecting the units Up to four units can be operated using one wireless remote When performing the operations using the controller control. Up to five units and devices can be operated using one When the AW‑RP655 is connected: controller. Select the unit (or units) to be operated from the wireless remote control or controller.

  • Page 10: How To Select The Shooting Mode

    Selecting the shooting modes (scene files) w How to select the shooting mode When performing the operations Press the [] button. using the wireless remote control The “Camera” sub‑menu is displayed on the monitor. C a m e r a S c e n e F u l l A u t o C o n t r a s t L e v e l...
  • Page 11 Selecting the shooting modes (scene files) Turn the jog dial (main) to bring the cursor to When performing the operations using the controller “Scene”, and then press the jog dial (main) to start the shooting mode blinking. When the AW‑RP655 is connected: Press the [1], [2], [3], [4] or [5] button of Turn the jog dial (main) to select the shooting [CONTROL/PREVIEW MONITOR OUT SEL].

  • Page 12: Shooting

    Shooting When performing the operations using the controller When performing the operations using the wireless remote control q Changing the camera’s direction q Changing the camera’s direction Moving the camera toward the left or right (panning): Moving the camera toward the left or right (panning): Tilt the [PAN/TILT] lever toward L or R.

  • Page 13: What To Do When Encountering Problems In The Basic Shooting Operations

    What to do when encountering problems in the basic shooting operations If the trouble is not resolved by taking the action suggested When performing the operations using the controller below, refer to “Troubleshooting” (page 36 in the <Basics>). The unit does not move. When performing the operations w p Select the unit to be operated by following the procedure below.

  • Page 14: More Advanced Operations

    More advanced operations Black level (master pedestal) adjustment Manual shooting (see pages 15 to 18) (see pages 25 to 26) w p Manual adjustment of focus w p Manual adjustment of iris w p This adjustment is performed to align the black level w p Manual adjustment of shutter speed (pedestal level) of a multiple number of cameras.

  • Page 15: Manual Shooting

    Manual shooting w Manually adjusting the focus The lens focus can be adjusted manually. When the AW‑RP555 is connected: Press the [EXT(AF)] button to switch the focus When performing the operations to manual adjustment. using the wireless remote control Press the [M/FOCUS] button to switch the Adjust the focus manually by tilting the focus to manual adjustment.

  • Page 16: Manually Adjusting The Iris

    Manual shooting w Manually adjusting the iris The lens iris can be adjusted manually. When the AW‑RP555 is connected: Press the [IRIS] button to turn off its lamp and When performing the operations switch to manual adjustment. using the wireless remote control Press the [M/IRIS] button to switch the iris to Turn the [LEVEL] dial of [IRIS] to adjust the iris manual adjustment.

  • Page 17: Manually Adjusting The Shutter Speed

    Manual shooting w Manually adjusting the shutter speed The shutter speed can be set using two methods. One is q How to set the shutter speed using the AW‑RP555 a method that specifies the time (where a time such as With the [MEMORY] button still held down, 1/250 sec.

  • Page 18: Manually Adjusting The Gain

    Manual shooting w Manually adjusting the gain There are two ways to adjust the gain. One way involves When the AW‑RP555 is connected: using the buttons on the wireless remote control or controller; the other way involves using the Camera menu or Web setting.

  • Page 19: Preset Memories

    Preset memories This unit enables up to 100 settings for the camera direction When performing the operations (panning and tilting), zoom, focus, iris, gain and white using the wireless remote control balance to be registered in its preset memories, and called. However, the number of settings that can be registered and called depends on the type of wireless remote control or Twelve settings (preset No.1 to No.12) can be registered and...
  • Page 20 Preset memories q Calling the settings of the preset memories When performing the operations using the controller When the AW‑RP655 is connected: Set to the preset memory mode. Press the [TR/PSET] button to turn off its lamp. Up to 50 settings can be registered and called. The [1] to [50] buttons of [TRACING/PRESET MEMORY] correspond to the unit’s preset memories No.1 to No.50.
  • Page 21 Preset memories When the AW‑RP50 is connected: When the AW‑RP555 is connected: Refer to the Operating Instructions of the controller. Up to 10 settings can be registered and called. The [1] to [10] buttons of [PRESET] correspond to the unit’s preset memories No.1 to No.10.

  • Page 22: White Balance Adjustment

    White balance adjustment w White balance adjustment In order for the white to be reproduced accurately, the ratio q Automatic adjustment between the three primary colors (RGB) is adjusted. If the (AWB: AWB A or AWB B) white balance has shifted out of adjustment, not only will the white be reproduced poorly but the color tones of the entire screen will also be degraded.
  • Page 23 White balance adjustment When performing the operations using the controller Press the [] or [] button to bring the cursor to “AWB Mode”. When the AW‑RP655 or AW‑RP555 is connected: Press the [] button. Press the [A] button or [B] button of [WHITE BAL] to select “AWB A”...
  • Page 24 White balance adjustment When the AW‑RP50 is connected: q Auto tracking white adjustment (ATW) When the white balance adjustment is set to “ATW”, the Refer to the Operating Instructions of the controller. white balance continues to be adjusted automatically all the time, and it is automatically corrected even when the light source or color temperature has changed to produce completely natural pictures.

  • Page 25: Black Level (Master Pedestal) Adjustment

    Black level (master pedestal) adjustment w Black level (master pedestal) adjustment The black level can be adjusted when using a multiple Press the [] or [] button to move to the number of cameras including the unit. Ask your dealer to “Picture 2/2”...
  • Page 26 Black level (master pedestal) adjustment When performing the operations using the controller When the AW‑RP655 is connected: When the AW‑RP555 is connected: Press the [IRIS] button several times to turn off Press the [IRIS] button several times to turn off its lamp.

  • Page 27: Genlock Adjustment (Aw-He50S Only)

    Genlock adjustment (AW‑HE50S only) w Genlock adjustment The genlock adjustment is performed to achieve phase Press the [] button. alignment by applying external synchronization (genlock) The “System” sub‑menu is displayed. when a multiple number of cameras will be used or when the unit will be used in combination with other devices.
  • Page 28 Genlock adjustment (AW‑HE50S only) q Color phase adjustment Press the [] button. The “System” sub‑menu is displayed. The color phase adjustment must be performed if the pictures are to be switched using a video switcher or other S y s t e m device when the video output signals have been set as composite signals.
  • Page 29 Genlock adjustment (AW‑HE50S only) When performing the operations using the controller These operations can be performed using the camera menus by following the operation steps in “Basic operations” (pages 30 to 37). To switch between “BAR” (color bar display) and “CAM” (camera pictures), press the [MODE] or [BAR/CAM] button.

  • Page 30: Basic Operations

    Basic operations Menus are displayed on the monitor when the unit’s settings Only the steps taken using the wireless remote are to be selected. control will be described here for the operations The monitor is connected to the video signal output conducted to select and set the items.
  • Page 31 Basic operations Controller Wireless remote Menu operation control AW‑RP655 AW‑RP555 AW‑RP50 With the cursor at With the cursor at the [Return] With the cursor at the [Return] Returning to the With the cursor at the [Return] the [Return] position, position, press the jog dial position, press the [ITEM] previous menu position, press the F1 dial.

  • Page 32: When Performing The Operations Using The Wireless Remote Control

    Basic operations w When performing the operations using the wireless remote control Press the [CAM1], [CAM2], [CAM3] or [CAM4] Press the [] button. button to select the unit which is to be The value of the item to be set is entered, and it stops operated.

  • Page 33: Control Exercised From The Multi-Function Controller Aw-Rp655

    Basic operations w Control exercised from the Multi‑Function Controller AW‑RP655 Each time the [EXT(AF)] Each time the [MODE] button is pressed, the Jog dial (main) button is pressed, setting is switched between CAM and BAR. When the LCD is in the gain adjustment the focus setting is The [MODE] button lights up at the BAR setting.
  • Page 34 Basic operations q Procedure for camera menu operation (AW‑RP655) Press one of the [1] to [5] buttons of Turn the jog dial (main) to select menu items of [CONTROL/PREVIEW MONITOR OUT SEL] to the AW‑HE50 and change the data. select the unit which is to be operated. Turn the jog dial (main) when the cursor is to be moved up or down or the settings are to be changed.

  • Page 35: Control Exercised From The Multi Hybrid Control Panel Aw-Rp555

    Basic operations w Control exercised from the Multi Hybrid Control Panel AW‑RP555 Each time the [GAIN] button is pressed, the setting is switched in the sequence of GAIN AUTO  0dB  L (9dB)  H (18dB), and the mode is displayed by the LEDs as The unit does not have shown below.
  • Page 36 Basic operations q Procedure for camera menu operation (AW‑RP555) Press one of the [1] to [5] buttons of Note [CONTROL] to select the unit which is to be w p It may be necessary to upgrade the software version operated. in order to operate an AW‑HE50 from an AW‑RP555.

  • Page 37: Control Exercised From The Remote Camera Controller Aw-Rp50

    Basic operations w Control exercised from the Remote Camera Controller AW‑RP50 For operating the camera menus. POWER ALARM CAMERA CAMERA OSD: When this is pressed for 2 seconds, the selected camera menu is displayed, overlapping MENU PAGE GAIN/PED R/B GAIN R/B PED AWB/ABB SHUTTER...

  • Page 38: Setting The Menu Items

    Setting the menu items w Setting the menu items w Top Menu When the unit’s settings are to be selected, the menus are T o p M e n u displayed on the monitor. The monitor is connected to the video signal output C a m e r a S c e n e : F u l l A u t o connector.

  • Page 39: Camera Screen (When Fullauto Is Selected)

    Setting the menu items w Camera screen w Camera screen (when FullAuto is selected) (when Manual1 to 3 is selected) This menu is used for the camera image settings. C a m e r a Cam e r a S c e n e M a n u a l 1 C o n t r a s t Sc ene...

  • Page 40: Contrast Screen

    Setting the menu items w Contrast screen Frame Mix [Auto, Off, 6dB, 12dB, 18dB] Co n t r a s t Select for frame addition (gain‑up using sensor storage) amount. Co ntra s t M o d e A u t o This item can be set when “Off”...

  • Page 41: Picture 1/2 Screen

    Setting the menu items w Picture 1/2 screen Color Matrix [Normal, EBU, NTSC] P i c t u r e 1 / 2 This item is used to load the preset color matrix data and compensate for the saturation and color phase. C hr om a L e v e l A WB M o d e A W B A...

  • Page 42: Picture 2/2 Screen

    Setting the menu items w Picture 2/2 screen w System screen This menu has items that relate to the genlock phase P i c t u r e 2 / 2 adjustment and camera’s output image settings. P ed es t a l Sys tem D RS O f f...

  • Page 43: Genlock Screen (Aw-He50S Only)

    Setting the menu items w Genlock screen w Output screen (AW‑HE50S only) O u t p u t Ge n l o c k F o r m a t 1 0 8 0 i D o w n C O N V . M o d e S q u e e z e Ho rizo n t a l P h a s e H D M I C o l o r...
  • Page 44 Setting the menu items HDMI Color (AW‑HE50H only) [RGB‑NOR, RGB‑ENH, YCbCr422, YCbCr444] Set here is the HDMI color output. p When an HDMI monitor is used, use “YCbCr422” under normal circumstances. p In cases where, for instance, HDMI (RGB) signals are converted and output to a DVI monitor, the settings required will differ depending on the color gradation supported by the monitor.
  • Page 45 Setting the menu items q Changing the format Format unchanged screen When the format is changed on the Output screen from its current setting, the Format change check screen appears. Format change check screen F o r m a t Fo r m a t u n c h a n g e d Do you w a n t t o...

  • Page 46: Other 1/2 Screen

    Setting the menu items w Other 1/2 screen Digital Zoom [Disable, Enable] “Enable” or “Disable” is set here for the digital zoom function. Ot h e r 1 / 2 If zooming is performed toward the Tele end beyond the maximum position when “Enable”...

  • Page 47: Other 2/2 Screen

    Setting the menu items w Other 2/2 screen p When menu operations cannot be performed using O t h e r 2 / 2 other control devices: 1. Turn off the power of the units and devices that are T al ly E n a b l e E n a b l e connected.

  • Page 48: Maintenance Screen

    Setting the menu items w Maintenance screen w Firmware Version screen Mai n t e n a n c e F i r m w a r e V e r s i o n Fi rmwa r e V e r s i o n C P U S o f t w a r e In itia l i z e C a m e r a M a i n...
  • Page 49 Setting the menu items q Concerning initialization Menu settings unchanged screen When “Initialize” is selected on the Maintenance screen, the Initialize screen appears. Initialize screen M e n u s e t t i n g s In i t i a l i z e u n c h a n g e d Do you w a n t t o i n i t i a l i z e Me nu s e t t i n g s ?

  • Page 50: Menu Item Table

    Menu item table Factory setting Menu Item Selection items FullAuto Manual1 to 3 Top Menu Camera Scene Scene FullAuto FullAuto, Manual1, Manual2, Manual3 Contrast Contrast Mode ‑‑‑‑ Auto Auto, Manual Contrast Level –5 to +5 Shutter Mode ‑‑‑‑ ‑‑‑‑ Off, Step, Synchro Step/Synchro ‑‑‑‑...

  • Page 51: Web Setting Screen

    Web setting screen Connect the unit and a personal computer, and establishing For details of the required personal computer the settings on the Web browser screen. environment, refer to page 4. The LAN crossover cable is used when connecting a personal computer directly to the unit’s LAN connector for IP control, and the LAN straight cable is used when making the connection through a switching hub.

  • Page 52: Menu Operations

    Web setting screen w Menu operations Start the Web browser, and enter “http://192.168.0.10/” in the [Address] box of the Web browser. When the IP address has been changed, the URL will also change. If this is the case, set the changed IP address to the URL (http://changed IP address/). w p The menus can be switched by selecting the buttons on the left side of the screen.
  • Page 53 Web setting screen p Control button / Setup button p Power ON button / Standby button Press the Control button to switch to the Control screen on which to control such operations as the panning, The unit’s power is turned on when the Power ON button tilting, zooming and focusing of the camera.

  • Page 54: Control Screen

    Web setting screen w Control screen This is the screen on which such operations as the panning, tilting, zooming and focusing of the unit can be controlled. p Zoom p Focus Use this to adjust the zoom (magnification) Use this to adjust the focus in the Wide direction.
  • Page 55 Web setting screen p Control pad and its buttons p Preset To adjust the image in the horizontal When the preset position is selected from or vertical direction (panning or the pull‑down menu and the Move button is tilting), left‑click the pad and the clicked, the camera direction moves to the buttons.

  • Page 56: Setup Screen

    Web setting screen w Setup screen Pressing the Setup button switches the display to this screen on which the unit’s settings are established. q Basic screen p Basic button When the Basic button is pressed, the Basic screen is displayed in the area on the right. Camera title [0 to 20 half‑size characters] <Initial setting: AW‑HE50>...
  • Page 57 Web setting screen q Image screen Image p Image Image adjust This is used to display the Image Adjust screen. Preset position This is used to display the Preset Position setting screen.
  • Page 58 Web setting screen Image adjust screen When Scene is set to “FullAuto” When Scene is set to “Manual1 to 3”...
  • Page 59 Web setting screen p Scene The shutter speeds that can be set are listed below. [FullAuto, Manual1, Manual2, Manual3] When “Step” is selected as When “Synchro” is selected the “Shutter Mode” as the “Shutter Mode” Selected here is the shooting mode that matches the shooting situation.
  • Page 60 Web setting screen p Picture DNR [Off, Low, High] Set here is the level of the digital noise reduction effect so that light, noise‑free and clear images will be output even Chroma Level [–3 to +3] at night and in other low‑brightness environments. Set here is the color intensity (chroma level) of the When “Low”...
  • Page 61 Web setting screen Preset position setting screen p Preset p Zoom Use this to adjust the zoom (magnification) in the Wide direction. Use this to adjust the zoom (magnification) This selects the preset position to be to 1.0. operated from the pull‑down menu. Use this to adjust the zoom (magnification) This is used to register the current status in the Tele direction.
  • Page 62 Web setting screen p Brightness p Limitation Setting This establishes the up, down, left and right limit settings Use this to adjust the image brightness of the pan‑tilt head. manually. First, move the pan‑tilt head to the position where the Use this to make the image darker.
  • Page 63 Web setting screen System This menu has items that relate to the genlock phase adjustment and camera’s output image settings. p Genlock (AW‑HE50S only) This item’s setting is reflected immediately. Horizontal Phase [–206 to +49] Subcarrier Phase Fine [–127 to +127] This is used to adjust the horizontal phase during This is used to adjust finely the color phase during genlock.
  • Page 64 Web setting screen p Output HDMI Color (AW‑HE50H only) [RGB‑NOR, RGB‑ENH, YCbCr422, YCbCr444] This item’s setting is reflected when the Set button is pressed. Set here is the HDMI color output. p When an HDMI monitor is used, use “YCbCr422” Format [1080i, 720p, 480i] under normal circumstances.
  • Page 65 Web setting screen p Other Digital Zoom [Disable, Enable] This item’s setting is reflected when the Set button is “Enable” or “Disable” is set here for the digital zoom pressed. function. If zooming is performed toward the Tele end beyond the Install Position [Desktop, Hanging] maximum position when “Enable”...
  • Page 66 Web setting screen q User mng. The authorization of those users who can access the camera from a PC or AW‑RP50 and those IP addresses, from which the camera can be accessed, is registered on this screen in order to restrict any other access. The screen itself consists of two tabs, “User auth.”...
  • Page 67 Web setting screen Host auth. screen p Host auth. p Access level <Initial setting: Off> <Initial setting: 2. Camera control> Host authorization is set to “On” or “Off” here. Select one of the following settings as the host access level. 1.
  • Page 68 Web setting screen q Server This screen has items that relate to the NTP server addresses, port numbers and other NTP server settings. NTP screen p Time adjustment p NTP port [1 to 65535] <Initial setting: Off> <Initial setting: 123> Select one of the following settings as the time The port number of the NTP server is input here.
  • Page 69 Web setting screen q Network This screen has items that relate to the network settings, DDNS (Dynamic DNS) and SNMP (Simple Network Management Protocol). It consists of the three tabs of “Network”, “DDNS” and “SNMP”. Network screen p IP network DHCP IP address <Initial setting: 192.168.0.10>...
  • Page 70 Web setting screen Subnet mask HTTP port [1 to 65535] <Initial setting: 255.255.255.0> <Initial setting: 80> Input the unit’s subnet mask here if the DHCP function is The port number is allocated here separately. not going to be used. The following port numbers are used by the unit therefore cannot be used.
  • Page 71 Web setting screen DDNS screen Use DHCP to acquire the global IP address. The DDNS function must be set in order to access the unit over the Internet. When using the DDNS function, access the unit using the “address of host name.nmdns.net” which was registered in the DDNS server.
  • Page 72 Web setting screen SNMP screen The settings related to the SNMP function are selected on this screen. When the SNMP manager is used for the connection, the unit’s statuses can be checked. When the SNMP function is to be used, consult with your network administrator. p Community [0 to 32 half‑size characters] p Location [0 to 32 half‑size characters] <Initial setting: blank>...
  • Page 73 Web setting screen q Maintenance Among the various maintenance operations performed on this screen are system log checks, system version upgrading and initialization of the unit. The screen itself consists of five tabs: “System log”, “Upgrade”, “Default reset”, “Back up” and “Other”. System log screen A maximum of a hundred system logs can be stored in the unit’s internal memory.
  • Page 74 Web setting screen Upgrade screen On this screen, it is possible to check the unit’s software versions and upgrade them to the latest versions. For details on the software used for version upgrading, consult your dealer. The “Model no.”, “MAC address”, “Serial no.”, “Firmware version” and other information about the unit is displayed. After consulting with your dealer, download Click the radio button underneath, and after the latest software to the hard disk of your...
  • Page 75 Use the following files specified by Panasonic System Networks Co., Ltd. as the software used for version upgrading. Camera Main bin files...
  • Page 76 Web setting screen Default reset screen The unit’s setting data and HTML files are initialized and the unit is restarted on this screen. p Reset to the default p Reset to the default and load the default HTML (Except the network settings) files When the Execute button is clicked, the unit’s settings are When the Execute button is clicked, the unit’s settings...
  • Page 77 Web setting screen Back up screen On this screen, the unit’s settings can be saved to a personal computer or settings saved in a personal computer can be loaded into the unit for use. p Download p Upload The unit’s settings are saved in the personal computer. The unit’s setting files, which were saved in the personal After displaying the save destination dialog box using the computer by the download function, are uploaded.
  • Page 78 Web setting screen Other screen The images output from the unit can be switched between camera images and color bars on this screen. p CAM/BAR Camera The unit’s output images are switched to “camera images”. Colorbar The unit’s output images are switched to “color bar”.

  • Page 79: System Log Displays

    System log displays DDNS‑related error displays Category Display Description of error Connection error No response from the DDNS server. w p A mistake may have been made in specifying the DDNS server. Check the DDNS settings again. w p The DDNS server may be down. Consult your network administrator.

  • Page 80: Limiters

    Limiters This unit comes with settings (referred to as “limiters”) that restrict the panning and tilting movement ranges. Depending on where the unit has been installed, a subject which the user does not wish to be shot may be present in the movement ranges.

  • Page 81: Setting/Releasing The Limiters

    Setting/releasing the limiters w Basic limiter operations w Setting the limiters The limiter positions can be set by following the steps below. When the position is set, the tally lamp blinks once. Press the [MENU] button. Tap the button (rather than pressing it). When it is Press one of the [CAM1] to [CAM4] buttons to pressed for 2 seconds, a menu will appear.

  • Page 82: Releasing The Limiters

    Setting/releasing the limiters w Releasing the limiters w Resetting the limiters The limiter positions that are set can be released by To reset the limiters, the currently established settings must be released. following the steps below. When the position is released, the tally lamp blinks twice. The limiter positions that are set can be reset by following the steps below.

  • Page 83: Safe Mode

    Safe mode w Concerning the safe mode The unit is equipped with a safe mode for protection from damage. When a safe mode is established, some or all of operations will no longer be accepted. Trouble‑triggered safe mode When the unit has detected trouble, the “trouble‑triggered safe mode”...

  • Page 84: Notes On Windows Vista ® / Windows ® 7

    (Refer to the Operating Instructions of each device for details on how to install the viewer software.) p Descriptions in this document are based on operation check by Panasonic System Networks Co., Ltd. Possible symptoms may vary depending on platforms or operating system versions, etc.
  • Page 85 Notes on Windows Vista / Windows ® ® w Precautions when using Windows Vista Symptom 1 w p When accessing the web browser, the following message is displayed on the information bar. “Pop‑up blocked. To see this pop‑up or additional options click here…” Solution Add the IP address of the product to “Trusted sites”, and perform the security setting.
  • Page 86 Notes on Windows Vista / Windows ® ® Symptom 2 w p Easy IP Setup Software does not display the detected IP address. Solution Check the firewall settings. If firewall is activated, add the web browser or Easy IP Setup Software to the [Exceptions] tab on the “Windows Firewall Settings”...
  • Page 87 Notes on Windows Vista / Windows ® ® Symptom 4 w p The screens of the administrator console or the windows of the browser are not displayed properly. (Refer to the screenshot.) Solution Check the font size (DPI) of screenshot by clicking “Personalize”– “Adjust font size (DPI)”. If the DPI is set to “Larger scale”, set to “Default scale”.
  • Page 88 Notes on Windows Vista / Windows ® ® w Precautions when using Windows 7 Symptom 1 w p Screen is deformed. / When activating the compatibility view, part of the screen is not displayed or a pop‑up window appears to say that the screen is not displayed again. Solution Check “Display all websites in Compatibility View”...
  • Page 89 Notes on Windows Vista / Windows ® ® Symptom 4 w p Software upgrade is impossible even when selecting a file from the dialog box displayed from the window or tab to upgrade the software. Solution Perform the custom level setting on the “Security Settings” window. 1 Start up the web browser, and click “Tools”...
  • Page 90 Panasonic Latin America, S.A. P.O.Box 0816‑03164 Panama, Republic of Panama Tel: +507‑229‑2955 Fax: 507‑229‑5352 Panasonic do Brasil Ltda. Rua Cubatão, 320‑8 andar‑Paraíso CEP 04013‑001‑ São Paulo ‑ SP Tel: (11)3889‑4000 Fax: (11)3889‑4107 © Panasonic System Networks Co., Ltd. 2010 Printed in Japan F0410S1050...

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