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Closed Caption Problem
My TV is showing captions
that are misspelled.
My TV will not show the text
in its entirety or there is a delay of
what is being said.
My captions are scrambled with
white boxes on the TV screen.
My program guide listed a TV show • Broadcasters may at times use a time compression process to the
as being closed captioned but none
of the captions were displayed.
My TV screen shows a black box
on certain channels.
• You are watching a live broadcast and spelling errors made by the
•
closed captioning production company may pass through uncorrected.
•
A prerecorded program will not show any misspelled words because
•
of the normal time available for editing the captions.
• Captions that are delayed a few seconds behind the actual dialogue
•
are common for live broadcast. Most captioning production companies
•
can display a dialogue to a maximum of 220 words per minute. If a
•
dialogue exceeds that rate, selective editing is used to insure that the
•
captions remain up-to-date with the current TV screen dialogue.
• Interference caused by building, power lines, thunderstorms, etc.
•
may cause scrambled or incomplete captions to appear.
•
actual program so that additional advertising time can be given.
•
Since the decoder cannot read the compressed information,
•
captions will be lost.
• You are in the TEXT mode. Select CAPTION mode or CAPTION
•
[OFF].
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Possible Remedy
EN
0C28
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