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Dell Dimension 8300 Series Service Manual

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See also: User Manual
Dell™ Dimension™ 8300 Series  
Before You Begin
Turning Off Your Computer
Opening the Computer Cover
Technical Overview
Technical Specifications
Advanced Troubleshooting
System Setup Program
Removing and Installing Parts
Closing the Computer Cover
Notes, Notices, and Cautions
 
NOTE:
A NOTE indicates important information that helps you make better use of your computer.
 
NOTICE:
A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
 
CAUTION:
A CAUTION indicates a potential for property damage, personal injury, or death.

Abbreviations and Acronyms

For a complete list of abbreviations and acronyms, see the
 
If you purchased a Dell™ n Series computer, any references in this document to Microsoft® Windows® operating systems are not applicable.
Information in this document is subject to change without notice.
© 2003–2004 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, and Dimension are trademarks of Dell Inc.; Intel and Pentium are registered trademarks of Intel Corporation; Microsoft and
Windows are registered trademarks of Microsoft Corporation.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any
proprietary interest in trademarks and trade names other than its own.
March 2004         Rev. A03
Tell Me How
help file.

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Summary of Contents for Dell Dimension 8300 Series

  • Page 1: Abbreviations And Acronyms

    Windows are registered trademarks of Microsoft Corporation. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

  • Page 2: Diagnostic Lights

    3.  Repeat this process for each card. If the computer starts normally, troubleshoot the last card removed from the computer for resource conflicts (see "Resolving Software and Hardware Incompatibilities" in your Owner's Manual). 4.  If the problem persists, contact Dell. See "Contacting Dell" in your Owner's Manual for technical assistance.  ...

  • Page 3: Beep Codes

      Reseating the memory modules may fix the beep code errors in the following table. If the problem persists, see "Contacting Dell" in your Owner's Manual for instructions on obtaining technical assistance.   Code Cause...

  • Page 4: System Messages

    C: Drive Failure The cache memory is not operating. See "Contacting Dell" in your Owner's Manual for instructions on obtaining Cache Memory Bad, Do technical assistance. Not Enable Cache An error is occurring on the timer on the system See "Contacting Dell"...
  • Page 5 Back to Contents Page Battery Dell™ Dimension™ 8300 Series Service Manual   CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in your Owner's Manual.  A coin-cell battery maintains computer configuration, date, and time information. The battery can last several years.
  • Page 6 Back to Contents Page  ...

  • Page 7: Shutting Down Your Computer

    Before you begin any of the procedures in this section, follow the safety instructions in the Owner's Manual. NOTICE: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty.

  • Page 8: Installing A Pci Card

    To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover.  Your Dell™ computer provides slots for up to four 32-bit, 33-MHz cards.  If you are installing or replacing a card, follow the procedures in the next section. If you are removing but not replacing a card, see "Removing a...
  • Page 9 10.  Prepare the card for installation.  See the documentation that came with the card for information on configuring the card, making internal connections, or otherwise customizing it for your computer.   CAUTION: Some network adapters automatically start the computer when they are connected to a network. To guard against electrical shock, be sure to unplug your computer from its electrical outlet before installing any cards.

  • Page 10: Removing A Pci Card

    9.  If you are removing the card permanently, install a filler bracket in the empty card-slot opening.  If you need a filler bracket, contact Dell. See "Contacting Dell" in your Owner's Manual for technical assistance 10.  Lower the retention arm and press it into place, securing the card(s) in the computer.

  • Page 11: Installing An Agp Card

    Installing an AGP Card 1.  To add or replace the card, press the card lever toward the PCI connector and gently press the card into the AGP connector until it clicks into place.   2.  Release the card lever, ensuring that the tab fits into the notch on the front end of the card. 3.

  • Page 12: Closing The Computer Cover

    Back to Contents Page Closing the Computer Cover Dell™ Dimension™ 8300 Series Service Manual 1.  Ensure that all cables are connected, and fold cables out of the way.  Gently pull the power cables toward you so that they do not get caught underneath the drives.

  • Page 13: Opening The Computer Cover

    Back to Contents Page Opening the Computer Cover Dell™ Dimension™ 8300 Series Service Manual   CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in your Owner's Manual. 1.  Shut down the computer through the Start menu. 2.  Ensure that your computer and attached devices are turned off. If your computer and attached devices did not automatically turn off when you shut down your computer, turn them off now.

  • Page 14: Removing A Hard Drive

    Back to Contents Page Drives Dell™ Dimension™ 8300 Series Service Manual   Replacing the Hard Drive   Adding a Second Hard Drive   Adding or Replacing a Floppy Drive   Adding or Replacing a CD/DVD Drive Your computer supports one floppy drive and a maximum combination of up to four of any of the following drives.

  • Page 15: Installing A Hard Drive

    2.  Press in on the tabs on each side of the drive and slide the drive up and out.    Installing a Hard Drive 1.  Unpack the replacement hard drive, and prepare it for installation. 2.  Check the documentation for the drive to verify that it is configured for your computer. 3.

  • Page 16: Adding A Second Hard Drive

    5.  Connect the power and hard-drive cables to the drive.   6.  Check all connectors to be certain that they are properly cabled and firmly seated.  Close the computer cover.   NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer. 8.

  • Page 17: Adding Or Replacing A Floppy Drive

    c.  Gently slide the first hard drive into the lower bay until you hear or feel a click. d.  Reconnect the power and hard-drive cables to the back of the first hard drive. 10.  Gently slide the new hard drive into the upper bay until you hear or feel a click.  ...

  • Page 18: Installing A Floppy Drive

      NOTICE: To disconnect a network cable, first unplug the cable from your computer and then unplug it from the network wall jack. 2.  Turn off any attached devices and disconnect them from their electrical outlets. 3.  Disconnect any telephone or telecommunication lines from the computer. 4.

  • Page 19: Removing A Cd/Dvd Drive

      CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in your Owner's Manual.  Shut down the computer through the Start menu.   NOTICE: To disconnect a network cable, first unplug the cable from your computer, and then unplug it from the network wall jack. 2.

  • Page 20: Installing A Cd/Dvd Drive

    2.  Connect the new drive to the set of rails that are attached to the inside of the cover. If a set of rails is not attached inside the cover, contact Dell. See "Contacting Dell"...

  • Page 21: Removing The Front-Panel Insert

    Back to Contents Page Front Panel Dell™ Dimension™ 8300 Series Service Manual   Removing the Front Panel   Removing the Front-Panel Insert Removing the Front Panel   CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in your Owner's Manual.  Shut down the computer through the Start menu.
  • Page 22 4.  From outside the computer, pull the insert away from the computer's front panel. 5.  Remove the insert from the insert frame by pressing on the four tabs.   6.  Reattach the empty insert frame over the front of the drive bay.  The insert frame fits only one way.

  • Page 23: Ddr Memory Overview

    If you remove your original memory modules from the computer during a memory upgrade, keep them separate from any new modules that you may have, even if you purchased the new modules from Dell. You should install your original memory modules in pairs either in connectors DIMM1 and DIMM2 or connectors DIMM3 and DIMM4.
  • Page 24 CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in your Owner's Manual.  Shut down the computer through the Start menu. 2.  Ensure that your computer and attached devices are turned off. If your computer and attached devices did not automatically turn off when you shut down your computer, turn them off now.
  • Page 25  Close the computer cover.   NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer. 12.  Connect your computer and devices to electrical outlets, and then turn them on. 13.

  • Page 26: Removing The Microprocessor

    Back to Contents Page Microprocessor Dell™ Dimension™ 8300 Series Service Manual   Removing the Microprocessor   Installing the Microprocessor Removing the Microprocessor   CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in your Owner's Manual.  Shut down the computer through the Start menu.
  • Page 27   NOTICE: If you are installing a microprocessor upgrade kit from Dell™, discard the original heat sink. If you are not installing a microprocessor upgrade kit from Dell, reuse the original heat sink and blower when you install your new microprocessor.      NOTICE: Be careful not to bend any of the pins when you remove the microprocessor from the socket. Bending the pins can permanently damage the microprocessor.

  • Page 28: Installing The Microprocessor

    Be careful not to bend any of the pins when you unpack the microprocessor. Bending the pins can permanently damage the microprocessor. If any of the pins on the microprocessor appears to be bent, see "Contacting Dell" in the Owner's Manual for instructions on obtaining technical assistance.
  • Page 29 c.  When the heat sink is secured, pivot the retention module clip back until the tab snaps into place to secure the heat sink. 7.  Lower the airflow shroud over the heat sink. 8.  Reconnect the cooling fan power cable to the FAN2 connector on the system board.

  • Page 30: Removing And Installing Parts

    Back to Contents Page Removing and Installing Parts Dell™ Dimension™ 8300 Series Service Manual   Cards   Microprocessor   Memory   System Board   Front Panel   Power Supply   Drives   Battery Back to Contents Page  ...

  • Page 31: Removing The Power Supply

    Back to Contents Page Power Supply Dell™ Dimension™ 8300 Series Service Manual   Removing the Power Supply   Replacing the Power Supply Removing the Power Supply   CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in your Owner's Manual.  Shut down the computer through the Start menu.
  • Page 32 2.  On the small mini-tower computer, replace the two screws that secure the power supply to the back of the computer frame. 3.  Reconnect the DC power cables. 4.  Connect the AC power cable to the connector. 5.  Run the cables underneath the clips, and press the clips to close them over the cables.  Close the computer cover.

  • Page 33: Technical Specifications

    Back to Contents Page Technical Specifications Dell™ Dimension™ 8300 Series Service Manual    Microprocessor    Drives    Memory    Connectors    Computer Information    Controls and Lights    Video    Power    Audio    Physical    Expansion Bus    Environmental   Microprocessor Microprocessor type Intel® Pentium® 4 microprocessor (2.4, 2.6, 2.8, 3.0, 3.2, and 3.4 for 800 FSB, and 2.4, 2.66, 2.8, and 3.06...
  • Page 34  connector data width (maximum) 32 bits  bus protocols 8x/4x/2x modes at 1.5 V    connectors four  connector size 120 pins  connector data width (maximum) 32 bits   Drives Externally accessible two 3.5-inch bays two 5.25-inch bays Available devices ATA-66 or ATA-100 Ultra DMA hard drive, serial ATA drive, CD drive, Zip drive, DVD drive, CD-RW drive, DVD/CD-RW combo drive, and DVD+RW drive Internally accessible...
  • Page 35   Environmental  Temperature:    Operating 10º to 35ºC (50º to 95ºF)  NOTE: At 35ºC (95ºF), the maximum operating altitude is 914 m (3000 ft).  Storage –40º to 65ºC (–40º to 149ºF) Relative humidity 20% to 80% (noncondensing) Maximum vibration:    Operating 0.25 G at 3 to 200 Hz at 1/2 octave/min  Storage...

  • Page 36: Removing The System Board

    Back to Contents Page System Board Dell™ Dimension™ 8300 Series Service Manual   Removing the System Board   Replacing the System Board Removing the System Board   CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in your Owner's Manual.  Shut down the computer through the Start menu.
  • Page 37 1.  Transfer components from the existing system board to the replacement system board:  Remove the memory modules and install them on the replacement board.   CAUTION: The microprocessor package and heat-sink assembly can get hot. To avoid burns, ensure that the package and assembly have had sufficient time to cool before you touch them.

  • Page 38: System Setup Program

     To change the system configuration information after you add, change, or remove any hardware in your computer  To set or change user-selectable options—for example, the user password  Dell recommends that you write down the system setup program screen information for future reference. Entering the System Setup Program Viewing Settings 1.
  • Page 39  Title — The box at the top of all screens that lists the computer name.  Computer data — Two boxes below the title box that display your computer processor, L2 cache, service tag, and the version number of the BIOS.  Options —...

  • Page 40: Changing Boot Sequence For The Current Boot

    Changing Boot Sequence for the Current Boot You can use this feature, for example, to tell the computer to boot from the CD drive so that you can run the Dell Diagnostics on the ResourceCD, but you must set the computer to boot from the hard drive when the diagnostic tests are complete.

  • Page 41: Hyper-Threading

    3.  In the Device Manager window, click the plus (+) sign next to the processor type. If Hyper-Threading is enabled, the processor is listed twice.  You can enable or disable Hyper-Threading through the system setup program. For more information on Hyper-Threading, search the Knowledge Base on the Dell Support website at support.dell.com. Clearing Forgotten Passwords   CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in your Owner's Manual.
  • Page 42 Back to Contents Page  ...

  • Page 43: Technical Overview

    Technical Overview Dell™ Dimension™ 8300 Series Service Manual   Looking Inside Your Computer   Power Supply   DC Power Connectors   IDE Interface Cable Connections for Dell-Installed Drives   Placement of Dell-Installed Cards Looking Inside Your Computer   NOTE: The AGP card is removed from the following illustration to provide a better view of the inside of your computer.

  • Page 44: Power Supply Dc Connector Pin Assignments

      Power Supply  The 250-W power supply can operate from an AC power source of 115 VAC at 60 Hz or 230 VAC at 50 Hz. The power supply provides the DC operating voltages and currents listed in the following table.  ...

  • Page 45: Dc Power Connector P1

    DC Power Connector P1     Pin Number Signal name 18-AWG Wire +3.3 VDC Orange +3.3 VDC Orange Black +5 VDC Black +5 VDC Black Gray +5 VFP Purple +12 VDC Yellow +3.3 VDC* Orange –12 VDC Blue Black PS ON Green Black Black...

  • Page 46: Dc Power Connector P7

        Pin Number Signal Name 22-AWG Wire +5 VCD Black Black +12 VDC Yellow IDE Interface Cable Connections for Dell-Installed Drives   IDE Channel Connector Location Dell- Installed Drive Primary IDE master End connector on PRI IDE connector cable...
  • Page 47   Card Connector Card Description AGP connector Video PCI1 connector Network adapter, wireless network adapter, or swap PCI2 connector Modem PCI3 connector Sound PCI4 connector IEEE 1394   Back to Contents Page  ...

  • Page 48: Notes, Notices, And Cautions

    Windows are registered trademarks of Microsoft Corporation. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

  • Page 49: Turning Off Your Computer

    Back to Contents Page Turning Off Your Computer Dell™ Dimension™ 8300 Series Service Manual   NOTICE: To avoid losing data, turn off your computer by performing a Microsoft® Windows® operating system shutdown, as described next, rather than by pressing the power button. 1.  Save and close any open files, exit any open programs, click the Start button, and then click Turn Off Computer.

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