Cadillac 2012 CTS-V Owner's Manual page 483

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Food service, beverages,
telephone calls, or other extra
costs. Accommodation costs
apply only to Mexico per the
terms and conditions of the
Roadside Assistance program.
Any damage to the vehicle
without intent, derived from the
services provided.
Cost of towing a trailer when
choosing a Cadillac dealer that
is nearest to the temporary
storage facility for the disabled
vehicle.
Cost of all maneuvers required
to access the vehicle when it is
not available to be towed.
Cost of fuel provided.
Routine vehicle repair costs are
not covered by the Roadside
Assistance program. For more
information, see your new vehicle
warranty.
Roadside Assistance services
are of no cost to you and available
24 hours a day, 365 days a year.
Costs are only incurred in situations
that exceed the limits of the
program, some of which are listed
previously in this section.
To contact Roadside Assistance by
phone, use the following numbers:
01-800-466-0805
1-866-466-8906
1-800-268-6800
asistencia.cadillac@gm.com
When the vehicle requires
warranty service, contact your
dealer and request an appointment.
By scheduling a service
appointment and advising the
service consultant of your
transportation needs, your dealer
can help minimize your
inconvenience.
If the vehicle cannot be scheduled
into the service department
immediately, keep driving it until it
can be scheduled for service,
unless, of course, the problem is
safety related. If it is, please call
your dealership, let them know this,
and ask for instructions.
If your dealer requests you to bring
the vehicle for service, you are
urged to do so as early in the
work day as possible to allow for
same-day repair.

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