Activate Your Phone ......................2 Complete the Setup ....................... 3 Set Up Voicemail ........................3 Your Microsoft Account ......................3 Samsung Account........................4 Sprint Account Information and Help ..................4 Sprint Account Passwords ..................... 4 Manage Your Account ....................5 Sprint Support Services ....................
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Lock Screen ......................... 14 Customize the Lock Screen ..................14 Lock the Screen ......................15 Unlock the Screen ......................15 Status Icons ......................... 15 Enter Text ..........................16 Phone Calls ..........................17 Make Phone Calls ........................ 17 Call From the Keypad ....................17 Call from History ......................
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Edit a Contact ........................25 Add or Edit Information for a Contact ................25 Assign a Picture to a Contact ..................25 Assign a Ringtone to a Contact ..................25 Add Contacts From an Account ................... 25 Groups ..........................26 Add a Group .........................
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Wi-Fi ............................ 36 Data Services (Sprint 3G and 4G) ..................37 Your Network Profile ....................37 4G Services ......................... 38 Internet Explorer ........................38 Camera and Video ........................39 Camera ..........................39 Take Pictures ....................... 39 Record Videos ......................39 Use Lenses ........................
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Office ........................... 51 OneNote ..........................51 Samsung Link ........................51 Configure Samsung Link Settings ................52 Use Samsung Link to Share Media with Another Device ..........52 Scout™ ..........................53 Store ............................ 53 Wallet ........................... 53 microSD Card ........................53 Install a Memory Card ....................
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Settings ............................65 System ..........................65 Ringtones + Sounds ..................... 65 Theme .......................... 66 Email + Accounts ......................66 Add an Account ......................66 Internet Sharing ......................66 Lock Screen ......................... 67 Wi-Fi ..........................67 Bluetooth ........................69 Tap + Send ........................69 Airplane Mode ......................
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Extra Settings ....................... 78 SoundAlive ........................79 Applications ......................... 79 Background Tasks ......................79 Data Sense ........................79 Games .......................... 80 Internet Explorer ......................80 Maps ..........................81 Messaging ........................81 Music + Videos ......................82 Office ..........................82 People .......................... 82 Phone ...........................
Get Started The following topics give you all the information you need to set up your phone and Sprint service the first time. Your Phone at a Glance The following illustration outlines your phone’s primary features. Set Up Your Phone You must first install and charge the battery to begin setting up your phone.
3. Insert the other end of the USB cable into the Charging Head, and then plug the Charging Head into an electrical outlet to charge your battery. Note: Your phone’s battery should have enough charge to turn the phone on and find a signal, run the setup application, set up voicemail, and make a call.
Complete the Setup After you turn on your phone and activate it, your phone displays a Welcome screen. From the Welcome screen, follow the prompts to set up features and preferences on your phone. During setup, you can choose how to configure your phone: ●...
To learn more about Microsoft accounts, or to figure out the best one for you to use, visit http://www.windowsphone.com/en-US/how-to/wp8/start/microsoft-account. Samsung Account Create a Samsung account, for access to Samsung apps and services, such as Samsung Link and much more. When you sign in to your Samsung account on your phone, you can access Samsung-specific content and features.
Manage Your Account Manage your Sprint account from your computer, your Sprint phone, or any other phone. Online: sprint.com ● Access your account information. ● Check your minutes used (depending on your Sprint service plan). ● View and pay your bill. ●...
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Sprint 411 Sprint 411 gives you access to a variety of services and information, including residential, business, and government listings, movie listings or showtimes, driving directions, restaurant reservations, and major local event information. You can get up to three pieces of information per call, and the operator can automatically connect your call at no additional charge.
Phone Basics Your phone is packed with features that simplify your life and expand your ability to stay connected to the people and information that are important to you. The following topics will introduce the basic functions and features of your phone. Your Phone’s Layout This illustration outlines your phone’s basic layout.
● Camera Key: Press and hold to launch the Camera. While using Camera, press to take a picture or start recording. ● Search Key: Press to go to Bing to search the Web. ● Start Key: Press to return to the Start screen. Press and hold to use Speech. ●...
Note: For information on how to adjust the time before the screen turns off and locks, see Lock Screen. Turn the Screen On and Unlock It 1. To turn the screen on, press the Power/Lock Key. 2. Unlock the screen: ...
Touch and Hold To open the available options for an item (for example, a timeslot on the calendar or link in a Web page), touch and hold the item. Swipe To swipe means to quickly drag your finger across the screen. Phone Basics...
Drag To drag, touch and hold your finger with some pressure before you start to move your finger. While dragging, do not release your finger until you have reached the target position. Flick Flicking the screen is similar to swiping, except that you need to swipe your finger in light, quick strokes.
Rotate For most screens, you can automatically change the screen orientation from portrait to landscape by turning the phone sideways. When entering text, you can turn the phone sideways to bring up a bigger keyboard. Pinch and Spread “Pinch” the screen using your thumb and forefinger to zoom out or “spread” the screen to zoom in when viewing a picture or a Web page.
Start Screen The Start screen is the starting point for your phone. On Start, live tiles update continuously to show your favorite things. By default, you can access the Phone, check your email or text messages, launch Internet Explorer, and more, plus you can add your own tiles. ●...
Unpin a Tile ► Tap and hold a tile until it pops up, and then tap Unpin. Choose an Accent Color You can choose a color to use as an accent color, to highlight items with your favorite color. The accent color applies to tiles on Start, web links, and other items.
Access Lock Screen Settings: 1. From Start, swipe left to Apps, and then tap Settings. 2. Swipe left or right to display system, and then tap lock screen. Lock the Screen You can lock the screen instantly, or it will lock automatically when the screen times out. You can set the length of time the screen remains lit after the last touch or key press with the Lock screen time out setting.
Battery (full charge) Enter Text Your phone offers a QWERTY keyboard for entering text. As you type, your phone can suggest words and corrections based on the phone’s dictionary. Over time, your phone automatically adapts to suggest the words you’ve previously typed, such as people’s names.
Phone Calls With the Sprint National Network and your phone’s calling features, you can enjoy clear phone calls across the country. Make Phone Calls There are several convenient ways to place calls from your phone. Call From the Keypad The most “traditional” way to place a call is by using the phone’s dialer screen. 1.
2. Tap Enhanced 911 (E911) Information This phone features GPS (Global Positioning System), which is used for E911 emergency location service, where available. When you place a call to 911, the GPS feature of your phone provides information about your approximate location.
Caller ID Caller ID identifies a caller while the phone is ringing, by displaying the number of the incoming call. You can block your Caller ID (visible to other when you make a call), before making a call. The blocking only lasts for that call, then returns to regular Caller ID. To permanently block your number, you must call Sprint Customer Service.
Note: You are charged a higher rate for forwarded calls. To activate Call Forwarding: 1. From Start, tap Phone > Dialer. 2. Tap 3. Enter the area code and phone number to which you want your calls forwarded. 4. Tap call. (You will hear a tone to confirm the activation of Call Forwarding.) To deactivate Call Forwarding: 1.
● Mute: Tap to turn the microphone On or Off. When the microphone is Off, the other party to the call cannot hear you. ● Flash/Hold: Tap to switch between two active calls, or to place the current call on hold. ●...
Voicemail Notification There are several ways your phone alerts you to a new message. ● By displaying an incoming call screen. ● Playing the notification ringtone (and vibrating, if you have vibration turned on). Note: Your phone accepts voicemail even when it is turned off. However, your phone only notifies you of new messages when it is turned on and you are in a Sprint service area.
Clear History Follow these steps to clear the call History. 1. From Start, tap Phone. 2. Tap more > Delete all, and then follow the prompts to delete call history. Phone Calls...
People You can save information about your contacts in People. If you already have an email account online, you can add the account to your phone, and those contacts will appear on your phone. You can also add your Facebook, Twitter, and LinkedIn accounts to your phone, and those contacts will be on your phone too.
Edit a Contact Once you’ve added a contact, you can add or edit any of the information in the entry, assign a caller ID picture, customize with a unique ringtone, and more. Add or Edit Information for a Contact You can modify existing contact information to keep your information up-to-date. 1.
1. From Start, tap People. 1. Tap more > Settings > add an account. 2. Choose an account, and then follow the prompts to sign in. Groups You can add contacts to Groups, to see updates from the contacts all in one place, and you can send group texts or emails.
To delete a group, tap more > Delete. This only deletes the group, not the contacts in it. Rooms Use Rooms to chat and share with people you invite. Your phone comes with rooms to get you started, and you can add your own groups. When a contact joins a room you own or a room you're a member of, you'll become Messenger friends with them.
5. To chat, or share a calendar, photos, or notes, swipe left or right to a screen, and then follow the prompts. Delete a Room Erase a room. 1. From Start, tap People, and then flick left or right to Together. 2.
Accounts and Messaging With Sprint service and your phone’s messaging capabilities, you have the opportunity to share information through many different channels and accounts. Email When you set up an email account on your phone, you also get other things like contacts, calendars, tasks, depending on the account.
Tap add an account and then choose a type of account. Follow the prompts to learn about setting up email, and enter your login credentials. Send Email After you set up an email account on your phone, you can send emails from that account. 1.
New: Create a new email. Select: Choose email to delete or save. Sync: Refresh email on your phone with the account. Search: Enter criteria to find email. 3. Tap an email to view it. While viewing an email, use these tools: ...
Tap the To field and enter the recipient’s mobile number. You can add multiple message recipients. In the To field, tap Add to choose a contact. To remove a recipient, tap their name or phone number, and then tap Remove. 3.
Apps and Entertainment All your phone’s features are accessible through the Applications list. Music + Videos Use your phone to play music and videos on your phone, and to view podcasts. Note: For information about loading music onto your phone from a computer, see Transfer Files Between Your Phone and a Computer.
Local Scout Find nearby restaurants, shopping, and other things to do. For more information, visit http://www.windowsphone.com/en-us/how-to/wp8/web/local-scout. Note: To use Maps, you’ll need to enable Location on your phone. For more information, see Location. ► From Start, tap Local Scout. Maps Depending on your location, you can use Maps to view basic, custom, and satellite maps.
Sprint TV and Movies With Sprint TV & Movies, you can watch live TV and access movies and other on demand entertainment on the go. ► From Start, flick left to Apps, and then tap Sprint TV and Movies. Apps and Entertainment...
Web and Data The following topics address your phone’s data connections and the built-in Web browser. Additional data-related features can be found in Accounts and Messaging, Applications and Entertainment, and Tools and Calendar. Your phone’s data features let you wirelessly access the Internet or your corporate network through a variety of connections, including: Wi-Fi Wi-Fi provides access to wireless data services over distances of up to 300 feet.
2. Swipe left or right to display System, and then tap Wi-Fi. 3. Tap the ON/OFF switch to turn Wi-Fi On. 4. Tap Advanced, and then tap 5. Enter the Network name and then tap add. This is the name of the Wi-Fi network. 6.
4G Services 4G is a service that must be included in your service plan and also available within your area. 4G coverage is currently available in only certain markets. For more details on 4G availability go www.sprint.com/4G and click the See the coverage map link. Note: If 4G service is not included in your service plan, the 4G icon will not appear in the Notifications area.
Camera and Video Camera You can use the camera to capture and share pictures and videos. Taking pictures with your phone’s built-in camera is as simple as choosing a subject, pointing the camera, then pressing the camera key. Note: You can launch the camera from any screen by pressing the Camera Key. Take Pictures You can take pictures with your phone’s front or back camera.
1. From any screen, press and hold the Camera Key, and then tap 2. Using the phone’s screen as a viewfinder, compose your shot by aiming the camera at the subject. While composing your shot, touch the screen with two fingers and pinch or spread them on the screen to zoom.
EV: Choose a setting to help avoid underexposed (too dark) or overexposed (too light or white) photos. Photo resolution: Choose a resolution for your photos. Higher resolutions also affect file size, making files larger. Video Settings Use video settings to make your videos special. 1.
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View Photos from the Photos Hub Note: If no option icons are displayed on the screen, tap the screen to display them. 1. From Start, tap Photos. 2. Tap camera roll, albums, or date to access photos you’ve taken with the Camera or transferred to your phone’s storage.
Email: Attach a photo or video to an email to send it. For more information, see Send Email. ATIV Beam: Share photos or videos by tapping your phone to other NFC-capable devices, including Android and Samsung Windows Phone devices. NFC must be turned on to use this feature. Camera and Video...
MiniDiary: Add the photo to your MiniDiary for today. Enter notes, location information, or other details to document your day. For more information, see MiniDiary. OneNote: Add the photo to OneNote. For more information, see OneNote. Favorites View photos you’ve tagged as favorites. Note: To tag a photo as a favorite, from Start, tap Photos, select a photo, and then...
Select: Open a photo for editing, and then use Edit, Color, Effect, or Decoration to modify your photo. Manga Camera Convert your pictures to Manga-style comics. ► From Start, flick left to Apps, and then tap Manga Camera. Note: You can access Manga Camera from the camera by tapping Lenses.
Tools and Calendar Learn how to use many of your phone’s apps and features to enhance your productivity. Alarms You can set up alarms to help you keep track of time. 1. From Start, swipe left to Apps, and then tap Alarms.
Bluetooth Bluetooth is a short-range wireless communications technology for exchanging information over a distance of about 30 feet. You don’t need to line up the devices to send information with Bluetooth. If the devices are in range, you can exchange information between them, even if they are in different rooms.
Reconnect a Headset or Car Kit When you have paired a headset or car kit with your phone, they should automatically connect any time they are close by and Bluetooth is turned on. However, sometimes you will need to reconnect manually, for example if you have been using your headset with another Bluetooth device.
Receive Information From Another Device Using Bluetooth Your phone is capable of receiving a wide variety of file types with Bluetooth, including photos, music tracks, and documents such as PDFs. 1. From Start, swipe left to Apps, and then tap Settings.
Note: For more information, see Data Sense. Help + Tips Get help any time. Information for getting around on your phone and making it yours is just a touch away. ► From Start, swipe left to Apps, and then tap Help + Tips.
TV, stream content, and even keep tabs on who calls or sends text messages with real-time, on-screen monitoring. Samsung Link allows users to share their in-device media content with other external devices using DLNA certified™ (Digital Living Network Alliance) Devices. These external devices must also be DLNA-compliant.
1. From Start, swipe left to Apps, and then tap Samsung Link. 2. Follow the prompts to sign in to your Samsung account and learn about Samsung Link. 3. On the Samsung Link screen, choose options: • Registered storage: Add storage service(s) to view multimedia files anywhere.
2. Launch AllShare Play or Samsung Link on the target device. 3. Tap your device, and then tap media file(s) to select them for streaming. 4. Tap , and then choose a device for sharing. Your device requests permission for sharing from the target device.
Install a Memory Card Use the following procedures to remove an optional microSD card (not included) from your phone. 1. Using the slot provided, gently lift the cover off the phone. 2. Press the card into the slot until it locks. 3.
Format a Memory Card Formatting a memory card permanently removes all files stored on the card. 1. From Start, swipe left to Apps, and then tap Settings. 2. Swipe left or right to display System, and then tap phone storage > SD card > format SD card.
2. Your phone will automatically detect the connection, and what happens next depends on your computer: Windows 8 PC: The Windows Phone app will install automatically. Windows 7 PC: A link will appear to install the Windows Phone app. ...
Sprint Worldwide Wireless Service With your phone and global roaming service from Sprint Worldwide Wireless Service, you can make phone calls and use wireless data services around the globe on compatible CDMA and GSM/UMTS networks. For a country-specific travel guide, select your device and destination from sprint.com/traveltips.
Enable Global Roaming Mode Your phone is designed to enter global roaming mode automatically when you activate your Sprint Worldwide service, meaning that it should automatically connect to an appropriate CDMA/LTE network or GSM/UMTS network when you travel. You may set global roaming options through the settings menu.
Note: Plus Code Dialing is only available when roaming internationally on GSM networks and on certain CDMA networks in the United States, Canada, and the Caribbean. Note: International access codes and dialing information are available online at sprint.com/sww. To use Plus Code Dialing to place an international call: 1.
4. Touch (+1), your area code, and your wireless phone number. 5. Touch Save. Access Your Voicemail Internationally You will need to call your voicemail number to access your voicemail while roaming internationally. New Message Indicators Your voicemail message indicators may be displayed differently when roaming internationally. ●...
both CDMA and GSM/UMTS networks. Check www.sprint.com/sww to determine the services available where you are travelling. Note: Prior to using your Sprint Worldwide GSM/UMTS Data Services, you must establish and utilize your CDMA data services domestically on the Sprint Network. Get Started With Data Services To use Sprint Worldwide Data Services, you will need to have these services activated on your account.
Status Messages Message Description The phone that you called is either busy, out-of-range, or User Not Available turned off. Please try again later. The phone that you called is either busy, out-of-range, or User Not Authorized turned off. Please try again later. Please Try Later This service is temporarily not available.
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● First try powering your phone off and then back on; this will force your phone to reregister with the network. ● Try manually selecting another network. Information for selecting networks can be found in the phone guide. If neither of these actions resolves your issue, you will need to contact customer service (see below).
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Note: This toll free service is available on ordinary landline phones and some public pay phones. This service does not cover any hotel access charges. Sprint Worldwide Wireless Service...
Settings Use Settings to configure your phone to your preferences. System Configure your phone’s basic options. Ringtones + Sounds Choose ringtones, sounds and vibrations to play for incoming calls, messages, and other notifications. Note: You can quickly set the default volume from any screen by pressing the Volume Key. Continue pressing the Volume Key up or down to set a volume level, or tap the icon at the right top corner of the screen to switch between silent, ring, or ring + vibrate, if you have vibrate turned on in settings.
Theme Choose a background and accent colors for the screen. 1. From Start, swipe left to Apps, and then tap Settings. 2. Swipe left or right to display System, and then tap theme to configure these settings: Background: Choose a background for your phone’s screens. ...
Password: Enter a password for your phone’s shared connection. Other devices will enter this password when attempting to connect to your shared connection. Lock Screen You can configure a Lock Screen to protect your phone from access by others, plus you can choose options to access directly from the Lock Screen, such as detailed status from apps like Calendar, Phone, or Messaging.
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Turn Wi-Fi on: 1. From Start, swipe left to Apps, and then tap Settings. 2. Swipe left or right to display System, and then tap Wi-Fi. 3. Tap the ON/OFF switch to turn Wi-Fi On. Scan and connect to a Wi-Fi network: 1.
Bluetooth Bluetooth is a short-range wireless communications technology for exchanging information over a distance of about 30 feet. You don’t need to line up the devices to send information with Bluetooth. If the devices are in range, you can exchange information between them, even if they are in different rooms.
3. Tap the ON/OFF switch to turn the feature On. Cellular Control your phone’s access to networks, including mobile data service. 4. From Start, swipe left to Apps, and then tap Settings. 5. Swipe left or right to display System, and then tap cellular. 6.
3. Tap the ON/OFF switch to turn the feature On. Note: E911 location service is standard on all mobile phones, to allow sharing of GPS information with emergency personnel when you make a call to emergency services, such as 911. Kid’s Corner Kid’s Corner is a place on your phone where you can share apps, videos, games, and music with your child.
Phone Storage See how your phone’s storage space is being used. 1. From Start, swipe left to Apps, and then tap Settings. 2. Swipe left or right to display System, and then tap phone storage. 3. Tap a bar for more information: ...
Date + Time By default, your phone receives date and time information from the wireless network. When you are outside network coverage, you may want to set date and time information manually using the Date + Time settings. 1. From Start, swipe left to Apps, and then tap Settings.
Advanced: Configure options for the keyboard, including resetting the suggestion list of words you’ve saved while entering text. Language + Region Choose a default language for your phone’s screens, plus other options related to language. 1. From Start, swipe left to Apps, and then tap Settings.
TTY/TDD: Tap to choose a TTY/TDD mode, or to turn TTY/TDD mode off. Speech Configure options for using spoken commands to control your phone. From any screen, press and hold the Start Key to use Speech. 1. From Start, swipe left to Apps, and then tap Settings.
Save my location every few hours for better mapping Phone Update Use the Phone update option to check for updates for your phone’s software. 1. From Start, swipe left to Apps, and then tap Settings. 2. Swipe left or right to display System, and then tap phone update. 3.
About View information about your phone, including the model number, carrier, software versions, and other details. 1. From Start, swipe left to Apps, and then tap Settings. 2. Swipe left or right to display System, and then tap about. 3. Use these options: ...
Call Blocking When Call blocking is turned On, notifications for certain calls are blocked, and you only receive the notifications you choose. You can choose to block notifications by feature or contact, and choose blocking all the time, or during a specific time period. 1.
2. Swipe left or right to display System, and then tap extra settings. 3. Configure options: Echo cancellation: Tap the ON/OFF switch to turn the option On or Off. When turned On, your phone uses echo cancellation to improve voice quality during phone calls.
3. Tap set limit to set options for limiting data usage: Limit type: Tap to select a type of limit to apply. Depending on the type of limit you choose, you can configure other options, such as start and stop dates, or units. ...
Advanced settings: Tap to configure more settings for Internet Explorer, including access to location information, suggestions from Bing, storage of cookies, and default locations for files you download. Maps Configure options for maps on your phone. 1. From Start, swipe left to Apps, and then tap Settings.
Music + Videos Configure options for enjoying music and videos on your phone. 1. From Start, swipe left to Apps, and then tap Settings. 2. Swipe left or right to display Applications, and then tap music + videos. 3. Configure options: ...
2. Swipe left or right to display Applications, and then tap people. 3. Configure options: Filter my contact list: Tap to hide accounts from accounts you choose. The contacts will still be available when searching. Hide posts from the contacts I’ve filtered: Tap to enable or disable the option. When enabled, new posts or notifications from contacts in accounts you’ve hidden won’t be displayed.
International assist: Tap the ON/OFF switch to turn the option On or Off. When turned On, your phone automatically helps you correct some common mistakes while dialing internationally, or while traveling. SIM security: Tap the ON/OFF switch to turn the option On or Off. Photos + Camera Configure options for the camera, and the pictures you take.
1. From Start, swipe left to Apps, and then tap Settings. 2. Swipe left or right to display Applications, and then tap search. 3. Configure options: Use my location: Tap the ON/OFF switch to turn the option On or Off. When turned On, your phone uses your location to provide better local search results.
Privacy Statement: Tap to view the privacy statement. Wallet Configure settings for using Wallet to purchase items. 1. From Start, swipe left to Apps, and then tap Settings. 2. Swipe left or right to display Applications, and then tap wallet. 3.