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HP EliteBook 8460p Reference Manual
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HP EliteBook 8460p Reference Manual

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Summary of Contents for HP EliteBook 8460p

  • Page 1 HP Notebook Reference Guide...
  • Page 2 Development Company, L.P. This reference guide describes features Bluetooth is a trademark owned by its that are common to most models. Some proprietor and used by Hewlett-Packard features may not be available on your Company under license. Intel is a computer.
  • Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 4 Safety warning notice...

  • Page 5: Table Of Contents

    Table of contents 1 Introduction ..............................1 Finding more information about your new computer ................1 2 Networking (select models only) ........................2 Creating a wireless connection ......................2 Identifying wireless and network status icons ..............2 Turning wireless devices on or off ..................4 Using HP Connection Manager (select models only) ............
  • Page 6 Audio ..............................15 Adjusting the volume ......................16 Checking audio functions on the computer ................ 16 Webcam (select models only) ......................18 Video ..............................19 VGA ........................... 19 HDMI ..........................20 Configuring audio for HDMI ................20 Intel Wireless Display (select models only) ............21 4 Power management ............................
  • Page 7 Testing an AC adapter ....................... 32 Switching between graphics modes (select models only) ..............32 5 External cards and devices .......................... 33 Using Media Card Reader cards (select models only) ............... 33 Inserting a digital card ......................33 Removing a digital card ..................... 34 Using PC Cards (select models only) ....................
  • Page 8 Managing power with a parked hard drive ............49 Using HP 3D DriveGuard software ..............50 Using optical drives (select models only) ................... 50 Identifying the installed optical drive .................. 50 Inserting an optical disc ..................... 50 Tray load ......................50 Slot load ......................
  • Page 9 Cleaning procedures ......................70 Cleaning the display ..................70 Cleaning the sides and cover ................70 Cleaning the TouchPad and keyboard .............. 71 Cleaning a tablet PC pen and pen holder ............71 Updating programs and drivers ......................71 Using SoftPaq Download Manager ....................72 9 Computer Setup (BIOS) and System Diagnostics ..................
  • Page 10 Appendix B Troubleshooting resources ....................... 91 Appendix C Electrostatic Discharge ......................92 Index ................................... 93...

  • Page 11: Introduction

    Introduction This guide contains general information about HP notebook computers. NOTE: Some of the features described in this guide may not be available on your computer. Finding more information about your new computer The following user guides and reference material are provided with your computer, either in print, on the computer hard drive, or on an optical disc or SD Card: ●...

  • Page 12: Networking (Select Models Only)

    Networking (select models only) Your computer supports two types of Internet access: ● Wireless—Refer to Creating a wireless connection on page ● Wired—Refer to Connecting to a wired network on page NOTE: You must set up Internet service before you can connect to the Internet. Creating a wireless connection Your computer may be equipped with one or more of the following wireless devices: ●...
  • Page 13 Network (disabled/ Indicates that all network devices are disabled in Windows Control Panel. disconnected) Network (connected) Indicates that one or more network devices are connected to a network. Network (disconnected) Indicates that network devices are not connected to a network. Network (disabled/ Indicates that no wireless connections are available.

  • Page 14: Turning Wireless Devices On Or Off

    Turning wireless devices on or off You can use the wireless button or HP Connection Manager (select models only) to turn on and turn off wireless devices. NOTE: A computer may have a wireless button, a wireless switch, or a wireless key on the keyboard.

  • Page 15: Using A Wlan

    Using a WLAN A wireless connection connects the computer to Wi-Fi networks, or WLANs. A WLAN is composed of other computers and accessories that are linked by a wireless router or a wireless access point. Connecting to an existing WLAN Windows 7 Be sure that the WLAN device is on.

  • Page 16: Setting Up A New Wlan

    Setting up a new WLAN Required equipment: ● A broadband modem (either DSL or cable) (purchased separately) (1) and high-speed Internet service purchased from an Internet service provider (ISP) ● A wireless router (purchased separately) (2) NOTE: Some cable modems include a built-in router. Check with your ISP to see if you need a separate router.

  • Page 17: Using Hp Mobile Broadband (Select Models Only)

    Windows does not recognize the new network, follow the same procedure you used initially to connect to your WLAN. Using HP Mobile Broadband (select models only) HP Mobile Broadband enables your computer to use wireless wide area networks (WWANs) to access the Internet from more places and over larger areas than it can by using WLANs.

  • Page 18: Removing A Sim

    Reconnect external power and external devices. Turn on the computer. Removing a SIM NOTE: To identify the SIM slot location, refer to the Getting Started guide. Shut down the computer. If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing the power button.

  • Page 19: Connecting To A Wired Network

    connected using Bluetooth, and Internet Connection Sharing (ICS) is enabled on one of the computers, the other computers may not be able to connect to the Internet using the Bluetooth network. The strength of Bluetooth is in synchronizing information transfers between your computer and wireless devices including cellular phones, printers, cameras, and PDAs.
  • Page 20 Plug the modem cable into the RJ-11 telephone wall jack (2). Chapter 2 Networking (select models only)

  • Page 21: Connecting A Country- Or Region-Specific Modem Cable Adapter

    Connecting a country- or region-specific modem cable adapter Telephone jacks vary by country or region. To use the modem and the modem cable outside the country or region in which you purchased the computer, you must obtain a country- or region-specific modem cable adapter.

  • Page 22: Adding New Locations When Traveling

    Adding new locations when traveling On a new computer, the only location setting available to the modem is a location setting for the country or region in which you purchased the computer. As you travel to different countries or regions, set the internal modem to a location setting that meets the operating standards of the country or region in which you are using the modem.

  • Page 23: Connecting To A Local Area Network (Lan) (Select Models Only)

    Windows Vista Select Start > Control Panel. Click Hardware and Sound. Click Phone and Modem Options. Click the Dialing Rules tab. Click New. The New Location window opens. In the Location name box, type a name (such as home or work) for the new location setting. Select a country or region from the Country/region list.
  • Page 24 Plug the other end of the network cable into a network wall jack (2). WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not plug a modem cable or telephone cable into an RJ-45 (network) jack. Chapter 2 Networking (select models only)

  • Page 25: Multimedia

    Multimedia Your computer may include the following: ● Integrated speaker(s) ● Integrated microphone(s) ● Integrated webcam ● Preinstalled multimedia software ● Multimedia buttons or keys Using the media activity controls Depending on your computer model, you may have the following media activity controls that allow you to play, pause, fast forward, or rewind a media file: ●...

  • Page 26: Adjusting The Volume

    Adjusting the volume Depending on your computer model, you can adjust the volume using the following: ● Volume buttons ● Volume hotkeys (specific keys pressed in combination with the key) ● Volume keys WARNING! To reduce the risk of personal injury, adjust the volume before putting on headphones, earbuds, or a headset.
  • Page 27 To check the recording functions on your computer, follow these steps: Select Start > All Programs > Accessories > Sound Recorder. Click Start Recording and speak into the microphone. Save the file to your desktop. Open a multimedia program and play back the sound. To confirm or change the audio settings on your computer, select Start >...

  • Page 28: Webcam (Select Models Only)

    Webcam (select models only) Some computers include an integrated webcam. With the preinstalled software, you can use the webcam to take a photo or record a video. You can preview and save the photo or video recording. The webcam software enables you to experiment with the following features: ●...

  • Page 29: Video

    Video Your computer may have one or more of the following external video ports: ● ● HDMI (High Definition Multimedia Interface) NOTE: Refer to the Getting Started guide for information about your computer's video ports. The external monitor port, or VGA port, is an analog display interface that connects an external VGA display device such as an external VGA monitor or a VGA projector to the computer.

  • Page 30: Hdmi

    HDMI The HDMI port connects the computer to an optional video or audio device, such as a high-definition television, or to any compatible digital or audio component. NOTE: To transmit video signals through the HDMI port, you need an HDMI cable (purchased separately).

  • Page 31: Intel Wireless Display (Select Models Only)

    Intel Wireless Display (select models only) Intel® Wireless Display allows you to share your computer content wirelessly on your TV. To experience wireless display, a wireless TV adapter (purchased separately) is required. Content that asserts output protection, such as DVD and Blu-ray discs, will not play on Intel Wireless Display. For details about using the wireless TV adapter, refer to the manufacturer's instructions.

  • Page 32: Power Management

    Power management NOTE: A computer may have a power button or a power switch. The term power button is used throughout this guide to refer to both types of power controls. Shutting down the computer CAUTION: Unsaved information is lost when the computer shuts down. The shut down command closes all open programs, including the operating system, and then turns off the display and computer.

  • Page 33: Setting Power Options

    Setting power options Using power-saving states The computer has two power-saving states that are enabled at the factory: Sleep and Hibernation. When Sleep is initiated, the power lights blink and the screen clears. Your work is saved to memory, letting you exit Sleep faster than exiting Hibernation. If the computer is in the Sleep state for an extended period or if the battery reaches a critical battery level while in the Sleep state, the computer initiates Hibernation.

  • Page 34: Using The Power Meter

    Power settings and timeouts can be changed in Windows Control Panel. To initiate Hibernation: ▲ Windows 7—Select Start, click the arrow next to the Shut down button, and then click Hibernate. Windows Vista—Select Start, click the arrow next to the Lock button, and then click Hibernate. To exit Hibernation: ▲...

  • Page 35: Customizing Power Plans

    Customizing power plans Windows 7 Click the power meter icon in the notification area, and then click More power options. – or – Select Start > Control Panel > System and Security > Power Options. Select a power plan, and then click Change plan settings. Change the settings as needed.
  • Page 36 Click Require a password (recommended). Click Save changes. Chapter 4 Power management...

  • Page 37: Using Power Assistant (Select Models Only)

    Using Power Assistant (select models only) Power Assistant allows you to configure system settings to optimize your computer's power consumption and battery charge. Power Assistant provides tools and information to help you make informed decisions on power management: ● Power consumption predictions in hypothetical system configurations ●...

  • Page 38: Using Battery Check

    Using Battery Check Battery Check in Help and Support provides information on the status of the battery installed in the computer. To run Battery Check: Connect the AC adapter to the computer. NOTE: The computer must be connected to external power for Battery Check to work properly. Select Start >...

  • Page 39: Resolving A Low Battery Level

    NOTE: For additional information about the power meter, refer to Using the power meter on page The computer takes the following actions for a critical battery level: ● If Hibernation is enabled and the computer is on or in the Sleep state, the computer initiates Hibernation.

  • Page 40: Storing A Battery

    ● Decrease screen brightness. ● Before you leave your work, initiate Sleep or Hibernation, or shut down the computer. Storing a battery CAUTION: To reduce the risk of damage to a battery, do not expose it to high temperatures for extended periods of time.
  • Page 41 When you connect the computer to external AC power, the following events occur: ● The battery begins to charge. ● If the computer is turned on, the power meter icon in the notification area changes appearance. When you disconnect external AC power, the following events occur: ●...

  • Page 42: Testing An Ac Adapter

    Testing an AC adapter Test the AC adapter if the computer exhibits any of the following symptoms when it is connected to AC power: ● The computer does not turn on. ● The display does not turn on. ● The power lights are off. To test the AC adapter: Shut down the computer.

  • Page 43: External Cards And Devices

    External cards and devices Using Media Card Reader cards (select models only) Optional digital cards provide secure data storage and convenient data sharing. These cards are often used with digital media–equipped cameras and PDAs as well as with other computers. To determine the digital card formats that are supported on your computer, refer to the Getting Started guide.

  • Page 44: Removing A Digital Card

    Removing a digital card CAUTION: To reduce the risk of loss of data or an unresponsive system, use the following procedure to safely remove the digital card. Save your information and close all programs associated with the digital card. Click the remove hardware icon in the notification area, at the far right of the taskbar. Then follow the on-screen instructions.

  • Page 45: Configuring A Pc Card

    Configuring a PC Card To reduce the risk of loss of support for other PC Cards during configuration, install only the software required for the device. If you are instructed by the PC Card manufacturer to install device drivers: ● Install only the device drivers for your operating system.

  • Page 46: Inserting A Pc Card

    Inserting a PC Card CAUTION: To prevent damage to the computer and external media cards, do not insert an ExpressCard into a PC Card slot. CAUTION: To reduce the risk of damage to the connectors: Use minimal force when inserting a PC Card. Do not move or transport the computer when a PC Card is in use.

  • Page 47: Removing A Pc Card

    NOTE: To conserve power, stop or remove a PC Card when it is not in use. Removing a PC Card CAUTION: To reduce the risk of loss of data or an unresponsive system, stop a PC Card before removing it. Save your information and close all programs associated with the PC Card.

  • Page 48: Inserting An Expresscard

    Inserting an ExpressCard CAUTION: To prevent damage to the computer and external media cards, do not insert a PC Card into an ExpressCard slot. CAUTION: To reduce the risk of damage to the connectors: Use minimal force when inserting an ExpressCard. Do not move or transport the computer when an ExpressCard is in use.

  • Page 49: Removing An Expresscard

    Removing an ExpressCard CAUTION: To reduce the risk of loss of data or an unresponsive system, use the following procedure to safely remove the ExpressCard. Save your information and close all programs associated with the ExpressCard. Click the remove hardware icon in the notification area, at the far right of the taskbar, and then follow the on-screen instructions.

  • Page 50: Inserting A Smart Card

    Inserting a smart card Hold the card label-side up, and gently slide the card into the smart card reader until the card is seated. Follow the on-screen instructions for logging on to the computer using the smart card PIN. Removing a smart card ▲...

  • Page 51: Connecting A Usb Device

    Connecting a USB device CAUTION: To reduce the risk of damage to a USB connector, use minimal force to connect the device. ▲ Connect the USB cable for the device to the USB port. NOTE: The following illustration may look slightly different on your computer. You will hear a sound when the device has been detected.

  • Page 52: Connecting A 1394 Device

    Connecting a 1394 device CAUTION: To reduce the risk of damage to a 1394 port connector, use minimal force to connect the device. ▲ To connect a 1394 device to the computer, connect the 1394 cable for the device to the 1394 port.

  • Page 53: Connecting An Esata Device

    Connecting an eSATA device CAUTION: To reduce the risk of damage to an eSATA port connector, use minimal force to connect the device. ▲ To connect an eSATA device to the computer, connect the eSATA cable for the device to the eSATA port.

  • Page 54: Using A Serial Device (Select Models Only)

    Using a serial device (select models only) Select computer models include a serial port that connects optional devices such as a serial modem, mouse, or printer. Some serial devices may require additional support software, which is usually included with the device.

  • Page 55: Using The Expansion Port (Select Models Only)

    USB drives include the following types: ● 1.44-megabyte diskette drive ● Hard drive module ● External optical drive (CD, DVD, and Blu-ray) ● MultiBay device Using the expansion port (select models only) The expansion port connects the computer to an optional docking or expansion device, so that additional ports and connectors can be used with the computer.
  • Page 56 Chapter 5 External cards and devices...

  • Page 57: Drives

    Drives Handling drives Drives are fragile computer components that must be handled with care. Refer to the following cautions before handling drives. Additional cautions are included with the procedures to which they apply. Observe these precautions: ● Before you move a computer that is connected to an external hard drive, initiate Sleep and allow the screen to clear, or properly disconnect the external hard drive.

  • Page 58: Using Hard Drives

    Using hard drives Improving hard drive performance Using Disk Defragmenter As you use the computer, files on the hard drive become fragmented. Disk Defragmenter consolidates the fragmented files and folders on the hard drive so that the system can run more efficiently.

  • Page 59: Using Hp 3D Driveguard (Select Models Only)

    Using HP 3D DriveGuard (select models only) HP 3D DriveGuard protects the hard drive by parking the drive and halting data requests under either of the following conditions: ● You drop the computer. ● You move the computer with the display closed while the computer is running on battery power. A short time after the end of one of these events, HP 3D DriveGuard returns the hard drive to normal operation.

  • Page 60: Using Hp 3D Driveguard Software

    Using HP 3D DriveGuard software The HP 3D DriveGuard software enables you to perform the following tasks: ● Enable and disable HP 3D DriveGuard. NOTE: Depending on your user privileges, you may be unable to enable or disable HP 3D DriveGuard.

  • Page 61: Slot Load

    Gently press the disc (3) down onto the tray spindle until the disc snaps into place. Close the disc tray. NOTE: After you insert a disc, a short pause is normal. If you have not selected a media player, an AutoPlay dialog box opens.

  • Page 62: When The Disc Tray Opens Normally

    When the disc tray opens normally Press the release button (1) on the drive bezel to release the disc tray, and then gently pull out the tray (2) until it stops. Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer edges of the disc.

  • Page 63: Slot Load

    Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces. NOTE: If the tray is not fully accessible, tilt the disc carefully as you remove it. Close the disc tray and place the disc in a protective case.

  • Page 64: Sharing Optical Drives

    Sharing optical drives Although your computer may not have an integrated optical drive, you can access software and data, and install applications, by sharing an optical drive connected to another computer in your network. Sharing drives is a feature of the Windows operating system that allows a drive on one computer to be accessible to other computers on the same network.

  • Page 65: Security

    Security Protecting the computer Standard security features provided by the Windows operating system and the non-Windows Computer Setup can protect your personal settings and data from a variety of risks. NOTE: Security solutions are designed to act as deterrents. These deterrents may not prevent a product from being mishandled or stolen.

  • Page 66: Using Passwords

    Using passwords A password is a group of characters that you choose to secure your computer information. Several types of passwords can be set, depending on how you want to control access to your information. Passwords can be set in Windows or in non-Windows Computer Setup that is preinstalled on the computer.

  • Page 67: Setting Passwords In Computer Setup

    Setting passwords in Computer Setup Password Function BIOS administrator password* Protects access to Computer Setup. DriveLock master password* Protects access to the internal hard drive that is protected by DriveLock. It is also used to remove DriveLock protection. This password is set under DriveLock Passwords during the enable process.

  • Page 68: Entering A Bios Administrator Password

    When prompted, type your current password. When prompted, type your new password again to confirm. To save your changes and exit Computer Setup, click the Save icon in the lower-left corner of the screen, and then follow the on-screen instructions. –...

  • Page 69: Setting A Drivelock Password

    To apply DriveLock protection to an internal hard drive, a user password and a master password must be set in Computer Setup. Note the following considerations about using DriveLock protection: ● After DriveLock protection is applied to a hard drive, the hard drive can be accessed only by entering either the user password or the master password.

  • Page 70: Entering A Drivelock Password

    Entering a DriveLock password Be sure that the hard drive is inserted into the computer (not into an optional docking device or external MultiBay). At the DriveLock Password prompt, type your user or master password (using the same kind of keys you used to set the password), and then press enter.

  • Page 71: Using Computer Setup Auto Drivelock

    Type your master password, and then press enter. To save your changes and exit Computer Setup, click the Save icon in the lower-left corner of the screen, and then follow the on-screen instructions. – or – Use the arrow keys to select File > Save Changes and Exit, and then press enter. Your changes go into ef fect when the computer restarts.
  • Page 72 Use a pointing device or the arrow keys to select Disable protection. To save your changes and exit Computer Setup, click the Save icon in the lower-left corner of the screen, and then follow the on-screen instructions. – or – Use the arrow keys to select File >...

  • Page 73: Using Antivirus Software

    Using antivirus software When you use the computer to access e-mail, a network, or the Internet, you potentially expose it to computer viruses. Computer viruses can disable the operating system, programs, or utilities, or cause them to function abnormally. Antivirus software can detect most viruses, destroy them, and, in most cases, repair any damage they have caused.

  • Page 74: Using Firewall Software

    Using firewall software Firewalls are designed to prevent unauthorized access to a system or network. A firewall can be a software program you install on your computer and/or network, or it can be a solution made up of both hardware and software. There are two types of firewalls to consider: ●...

  • Page 75: Installing Critical Security Updates

    Installing critical security updates CAUTION: Microsoft sends out alerts regarding critical updates. To protect the computer from security breaches and computer viruses, install all critical updates from Microsoft as soon as you receive an alert. Updates to the operating system and other software may have become available after the computer left the factory.

  • Page 76: Using Hp Protecttools Security Manager (Select Models Only)

    Using HP ProtectTools Security Manager (select models only) HP ProtectTools Security Manager software is preinstalled on select computer models. This software can be accessed through Windows Control Panel. It provides security features that help protect against unauthorized access to the computer, networks, and critical data. For more information, refer to the HP ProtectTools online Help.

  • Page 77: Installing An Optional Security Cable

    Installing an optional security cable NOTE: A security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. NOTE: The security cable slot on your computer may look slightly different from the illustration in this section.

  • Page 78: Using The Fingerprint Reader (Select Models Only)

    Using the fingerprint reader (select models only) Integrated fingerprint readers are available on select computer models. In order to use the fingerprint reader, you must set up a user account with a password on the computer. This account allows you to log on to your computer with a swipe of a designated finger.

  • Page 79: Maintenance

    Maintenance...

  • Page 80: Cleaning Your Computer

    Cleaning your computer Cleaning products Use the following products to safely clean and disinfect your notebook or tablet PC: ● Dimethyl benzyl ammonium chloride 0.3 percent maximum concentration (For example: germicidal disposable wipes. These wipes come in a variety of brand names.) ●...

  • Page 81: Cleaning The Touchpad And Keyboard

    Cleaning the TouchPad and keyboard CAUTION: When cleaning the TouchPad and keyboard, do not let liquids drip between the keys. This can permanently damage internal components. ● To clean and disinfect the TouchPad and keyboard, use a soft microfiber cloth or chamois moistened with one of the cleaning solutions listed previously or use an acceptable germicidal disposable wipe.

  • Page 82: Using Softpaq Download Manager

    Using SoftPaq Download Manager HP SoftPaq Download Manager (SDM) is a tool that provides quick access to SoftPaq information for HP business computers without requiring the SoftPaq number. Using this tool, you can easily search for SoftPaqs, and then download and unpack them. SoftPaq Download Manager works by reading and downloading, from the HP FTP site, a published database file containing computer model and SoftPaq information.

  • Page 83: Computer Setup (Bios) And System Diagnostics

    Computer Setup (BIOS) and System Diagnostics Using Computer Setup Computer Setup, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Computer Setup includes settings for the types of devices installed, the startup sequence of the computer, and the amount of system and extended memory.

  • Page 84: Restoring Factory Settings In Computer Setup

    To exit Computer Setup menus, choose one of the following methods: ● To exit Computer Setup menus without saving your changes: Click the Exit icon in the lower-left corner of the screen, and then follow the on-screen instructions. – or – Use the tab key and the arrow keys to select File >...

  • Page 85: Updating The Bios

    Updating the BIOS Updated versions of the BIOS may be available on the HP Web site. Most BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.

  • Page 86: Using System Diagnostics

    NOTE: If you connect your computer to a network, consult the network administrator before installing any software updates, especially system BIOS updates. BIOS installation procedures vary. Follow any instructions that are displayed on the screen after the download is complete. If no instructions are displayed, follow these steps: Open Windows Explorer by selecting Start >...

  • Page 87: 10 Multiboot

    10 MultiBoot About the boot device order As the computer starts, the system attempts to boot from enabled boot devices. The MultiBoot utility, which is enabled at the factory, controls the order in which the system selects a boot device. Boot devices can include optical drives, diskette drives, a network interface card (NIC), hard drives, and USB devices.

  • Page 88: Enabling Boot Devices In Computer Setup

    Enabling boot devices in Computer Setup The computer will boot to a USB device or a NIC device only if the device has first been enabled in Computer Setup. To start Computer Setup and enable a USB device or a NIC device as a boot device, follow these steps: Turn on or restart the computer, and then press while the “Press the ESC key for Startup...

  • Page 89: Considering Boot Order Changes

    Considering boot order changes Before changing the boot order, note the following considerations: ● When the computer restarts after the boot order has been changed, the computer attempts to start using the new boot order. ● If there is more than one type of boot device, the computer attempts to boot using the first of each type of boot device (except for optical devices).

  • Page 90: Choosing Multiboot Preferences

    Choosing MultiBoot preferences You can use MultiBoot in the following ways: ● To set a new boot order that the computer uses each time it is turned on, by changing the boot order in Computer Setup. ● To dynamically choose the boot device, by pressing while the “Press the ESC key for Startup Menu”...

  • Page 91: Setting A Multiboot Express Prompt

    Setting a MultiBoot Express prompt To start Computer Setup and set the computer to display the MultiBoot startup location menu each time the computer is started or restarted, follow these steps: Turn on or restart the computer, and then press while the “Press the ESC key for Startup Menu”...

  • Page 92: 11 Management

    11 Management Using Client Management Solutions Client Management Solutions software provides standards-based solutions for managing client (user) desktop, workstation, notebook, and tablet computers in a networked environment. Client management includes the following key capabilities and features: ● Initial software image deployment ●...

  • Page 93: Managing And Updating Software

    Managing and updating software HP provides several tools for managing and updating software on client computers: ● HP Client Manager for Altiris (select models only) NOTE: To download HP Client Manager for Altiris or to obtain more information about HP Client Manager for Altiris, see the HP Web site at http://www.hp.com.
  • Page 94 ● Help desk and problem resolution ◦ Management of help desk tickets ◦ Remote troubleshooting ◦ Remote problem resolution ◦ Client disaster recovery ● Software and operations management ◦ Ongoing client management ◦ HP system software deployment ◦ Application self-healing (the ability to identify and repair certain application problems) Altiris Solutions software provides easy-to-use software distribution capabilities.

  • Page 95: Hp Ccm (Client Configuration Manager) (Select Models Only)

    HP CCM (Client Configuration Manager) (select models only) HP CCM automates the management of software such as operating systems, programs, software updates, and content and configuration settings to ensure that each computer is maintained in the correct configuration. With these automated management solutions, you can manage software throughout the life cycle of the computer.

  • Page 96: Using Intel Active Management Technology (Select Models Only)

    Using Intel Active Management Technology (select models only) Intel® Active Management Technology (iAMT) allows discovery, repair, and protection of networked computing assets. With iAMT, computers can be managed whether they are on or off. The iAMT solution is available on computers with Intel Centrino® with vPro mobile technology. Features of iAMT include: ●...

  • Page 97: Enabling The Iamt Solution

    Enabling the iAMT solution To configure iAMT settings: NOTE: ctrl+p prompt is visible only if the AMT Setup Prompt option is enabled in Computer Setup. Turn on or restart the computer. Before Windows starts up, press ctrl+p. NOTE: If you do not press ctrl+p at the appropriate time, you must repeat steps 1 and 2 to access the MEBx setup utility.
  • Page 98 Select To do this Password Policy Set options to control requirements for the network password and the MEBx password. Secure Firmware Update Disable/enable or disable updating firmware remotely. Set PRTC Set the real-time clock. Idle Timeout Set a time-out value. Change Intel ME Password Select To do this...

  • Page 99: Appendix A Traveling With The Computer

    Traveling with the computer For best results, follow these traveling and shipping tips: ● Prepare the computer for traveling or shipping: ◦ Back up your information. ◦ Remove all discs and all external media cards, such as digital cards. CAUTION: To reduce the risk of damage to the computer, damage to a drive, or loss of information, remove the media from a drive before removing the drive from a drive bay and before shipping, storing, or traveling with a drive.
  • Page 100 hazardous locations. If you are uncertain of the policy that applies to the use of a particular device, ask for authorization to use it before you turn it on. ● If you are traveling internationally, follow these suggestions: ◦ Check the computer-related customs regulations for each country or region on your itinerary.

  • Page 101: Troubleshooting Resources

    Troubleshooting resources ● Access Web site links and additional information about the computer through Help and Support. Select Start > Help and Support. NOTE: Some checkup and repair tools require an Internet connection. HP also provides additional tools that do not require an Internet connection. ●...

  • Page 102: Electrostatic Discharge

    Electrostatic Discharge Electrostatic discharge is the release of static electricity when two objects come into contact—for example, the shock you receive when you walk across the carpet and touch a metal door knob. A discharge of static electricity from fingers or other electrostatic conductors may damage electronic components.
  • Page 103 Index boot devices, enabling 78 critical updates, software 65 Symbols/Numerics 1394 cable, connecting 42 buttons media 15 1394 devices deployment, software 82 connecting 42 power 22 digital card defined 41 volume 16 inserting 33 removing 42 removing 34 16-bit PC Cards 34 cables supported formats 33 32-bit PC Cards 34...
  • Page 104 ExpressCard optical disc configuring 37 icons inserting 50 defined 37 network 2 removing 51 inserting 38 wireless 2 optical drive 45 removing 39 image, computer 82 optional external devices, using removing insert 38 Intel Centrino Pro technology 87 external AC power, using 30 Intel Wireless Display 21 external devices 44 Internet connection setup 6...
  • Page 105 setting password protection on USB devices wakeup 25 connecting 41 description 40 setting power options 23 setup of WLAN 6 removing 41 USB hubs 40 setup utility navigating and selecting 73 USB legacy support 73 restoring factory settings 74 user password 56 sharing optical drives 54 using shutdown 22...