HTC One User Manual

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Your HTC One®
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Summary of Contents for HTC One

  • Page 1 Your HTC One® User guide...
  • Page 2: Table Of Contents

    Transferring content from an Android phone Transferring content from an iPhone Transferring content from your old phone through Bluetooth Getting contacts and other content into HTC One Transferring photos, videos, and music between your phone and computer Home screen Getting to know your settings...
  • Page 3 Contents Hiding missed calls and messages on the lock screen Securing HTC One with a personal touch Phone calls Making a call with Smart dial Returning a missed call Using Speed dial Calling a phone number in a text message...
  • Page 4 Data connection Managing your data usage Wi‑Fi Connecting to a virtual private network (VPN) Using HTC One as a wireless router Sharing your phone's Internet connection by USB tethering Connecting to the Internet through a computer Wi‑Fi printing Wireless sharing...
  • Page 5 Playing a sound when selecting onscreen items Changing the display language Accessibility settings Working with certificates Protecting your SIM card with a PIN Protecting HTC One with a screen lock Checking your phone's HTC Sense version Navigating HTC One with TalkBack Trademarks and copyrights Index...
  • Page 6: Conventions Used In This Guide

    Conventions used in this guide Conventions used in this guide In this user guide, we use the following symbols to indicate useful and important information: This is a note. A note often gives additional information, such as what happens when you choose to do or not to do a certain action. A note also provides information that may only be applicable to some situations.
  • Page 7: Important Information

    Important information Important information This device was tested for typical body-worn operations per the FCC's radio frequency (RF) safety requirements. To comply with these RF exposure requirements, use a belt-clip, holster, or similar accessory with this device to maintain a minimum separation distance of 1.0 cm between the user’s body and the handset, with the device oriented with either the front or back of the device facing towards the user’s body.
  • Page 8: Unboxing

    Check with your operator for details. § If you want to use a screen protector, please don’t cover and block the proximity sensor. You can purchase the dedicated screen protector for HTC One that already has a small opening for the sensor.
  • Page 9: Sim Card

    Unboxing SIM card HTC One uses a microSIM card. The microSIM card contains your phone number, service details, and memory for storing phonebook contacts and/or text messages. Inserting the SIM card 1. Hold the phone face up. 2. Insert the tip of the SIM eject tool (or a small bent paperclip) into the small hole next to the SIM card tray slot.
  • Page 10: Removing The Sim Card

    Unboxing Removing the SIM card Make sure to switch off HTC One before removing your SIM card. 1. Hold the phone face up and the top panel facing you. 2. Insert the tip of the SIM eject tool (or a small bent paperclip) into the small hole next to the SIM card tray slot.
  • Page 11: Charging The Battery

    Unboxing Charging the battery Before you turn on and start using HTC One, it is recommended that you charge the battery. Use only the adapter and the USB cable that came with HTC One to charge the battery. 1. Insert the small end of the USB cable into the USB connector.
  • Page 12: Setting Up Your Phone

    § If you have content from an old phone, you can choose to do a direct phone-to- phone transfer. § To make it easier for you to back up and restore content from HTC One to another HTC phone in the future, select Back up phone daily.
  • Page 13: Transferring Content From An Android Phone

    Some settings can also be transferred. § You need Android version 2.3 or later to use the HTC Transfer Tool on your old phone.
  • Page 14: Transferring Content From An Iphone

    ® and connect to the hotspot that you see on your new HTC phone. You'll then need to download the HTC Transfer Tool from an HTC webpage on your web browser. 1. After turning on Wi‑Fi, connect your old phone to the hotspot that's shown on your new phone (for example, "HTC Transfer Tool 1234").
  • Page 15: Transferring Content From Your Old Phone Through Bluetooth

    5. Choose the types of data you want to transfer. 6. Wait for the transfer to finish. Getting contacts and other content into HTC Aside from the HTC Transfer Tool, there are other ways you can add contacts and other content to HTC One. Sync with your...
  • Page 16: Transferring Photos, Videos, And Music Between Your Phone And Computer

    HTC One, and other mobile devices. Check first what online storage accounts are available on HTC One and sign in to the one you want to use. To sign in to an account, slide the Notifications panel open, and then tap >...
  • Page 17: Getting To Know Your Settings

    § Tap Security to secure HTC One, for example with a screen lock. Updating the HTC One software HTC One can check and notify you if there’s a new update available. You can also manually check if there's an available update.
  • Page 18: Checking For Updates Manually

    Setting up your phone Installing an application update When Internet connection is on and there's an available update for your HTC or mobile operator apps, the update notification icon appears in the status bar. 1. Slide the Notifications panel open, and then tap the update notification.
  • Page 19: Your First Week With Your New Phone

    By using HTC Sync Manager, you can even migrate content from an iPhone. See Transferring iPhone content to your HTC phone on page 115. § Back up HTC One to the cloud so it'll be a lot easier to restore your content to a new phone next time. See Using HTC Backup on page 111.
  • Page 20 Making your music sound better on page 88. § In our HTC Music app, you'll see a visual animation while you're playing a song. And if lyrics are available, they'll show onscreen. Entertainment with HTC Sense TV ™...
  • Page 21 Use Dropbox to access your photos, videos, and documents from HTC One, your computer, and other mobile devices. When you sign in to your Dropbox account from HTC One, you may be eligible to get an additional 23 GB of free Dropbox storage for two years. To find out how, see Using Dropbox on HTC One on page 102.
  • Page 22: Basics

    Your first week with your new phone Basics Touch gestures Use touch gestures to get around the Home screen, open apps, scroll through lists, and more. § Tap the screen with your finger when you want to select onscreen items such as application and settings icons, or press onscreen buttons.
  • Page 23 Press and flick On the Home screen, you can easily move a widget or icon from one screen to another. Press and hold the widget or icon with one finger, and flick the screen to the new location with another finger.
  • Page 24: Pinch And Spread

    Your first week with your new phone Pinch and spread In some apps, like Gallery, Messages, Mail, or the web browser, spread your fingers on the screen to zoom in when viewing a picture or text. Pinch the screen to zoom out of the picture or text. Two-finger swipe In some apps that have sorting, like Mail or People, swipe up or down using two fingers to scroll the screen.
  • Page 25 § HTC gestures is enabled by default, which makes the three-finger gesture work only when sharing content or using HTC apps. § You need to hook up the HTC Media Link HD (sold separately) to your HDMI TV to share content.
  • Page 26: Motion Gestures

    Set volume to automatically rise while in your pocket or bag On a noisy street and can't hear HTC One ringing in your bag? You can set HTC One to recognize when it's in your bag or pocket and raise the ringtone volume so that you can hear it in noisy environments.
  • Page 27: Sleep Mode

    Sleep mode Sleep mode saves battery power by putting HTC One into a low power state while the display is off. It also stops accidental button presses when HTC One is in your bag. Switching to Sleep mode Briefly press the POWER button to turn off the display and switch to Sleep mode.
  • Page 28: Unlocking The Screen

    § Drag the lock icon or clock up. § Swipe up from an empty space on the lock screen. If you've set up a screen lock, you'll be asked to provide your credentials before HTC One unlocks. If you've set an event reminder or an alarm, you can snooze or dismiss the event or alarm right from the lock screen.
  • Page 29: Switching Between Recently Opened Apps

    2. Pull down with your finger, and then release to refresh. Capturing the HTC One screen Want to show off your high game score, write a blog post about HTC One features, or post a status update about a song you're playing? It's easy to take a picture of the screen and share it from Gallery.
  • Page 30: Home Screen Feeds

    Stay in touch with friends or get the latest about your interests right on your Home screen. Set up which social networks, news sources, and more will appear. HTC One refreshes the stream every time you return to the Home screen.
  • Page 31: Selecting Feeds

    Your first week with your new phone Posting an update on your social network You can easily post a status update from the Home screen. 1. From the Feeds view, tap , and then choose a social network. If the icon doesn't show, scroll to the top and pull down the screen. 2.
  • Page 32: Notifications

    Notifications Notification LED The notification LED shows a: § Solid green light when HTC One is connected to the power adapter or a computer and the battery is fully charged. § Flashing green light when you have a pending notification.
  • Page 33: Notifications Panel

    § Tap the notification icon on the left to open the corresponding app. § To dismiss just one notification in the list, drag it left or right. 3. To close the Notifications panel, slide up from the bottom bar of the panel or...
  • Page 34: Working With Text

    Notifications panel open, tap > Accessibility, and then select the Show magnifier option. You'll see the magnifier when you tap one of the text selection anchors. 3. After you have selected the text you want to copy, tap Copy.
  • Page 35: Entering Text

    For example, just press and hold a key on the first row to insert a number. § Choose from a selection of smileys and insert one right from the keyboard. § Show or hide navigational arrow keys on the keyboard. If you enable the arrow keys in Settings, they'll only appear on the portrait keyboard.
  • Page 36 3. Tap Keyboard types, and then select the keyboard layout that you want to use. Choosing and switching between keyboard languages If multiple keyboard languages are available on HTC One, you can choose which languages to enable in the onscreen keyboard.
  • Page 37: Using The Trace Keyboard

    Using the Trace keyboard Instead of tapping the keys on the onscreen keyboard, you can "trace" to type words. You need to turn on the Trace keyboard in Settings > Language & keyboard > HTC Sense Input. 1. Slide your finger from one letter to the next to enter a word.
  • Page 38: Battery

    1. Slide the Notifications panel open, and then tap 2. Tap Power > History. 3. If you've used HTC One for a long time since the last charge, swipe left or right to scale the graph that details battery usage over time.
  • Page 39: Optimizing Battery Life With Power Saver Mode

    If you want to choose which phone features to conserve power for, tap the Power saver notification first before you turn power saver mode on. If Data connection is selected, HTC One automatically disconnects from the mobile network after 15 minutes when the screen is off and the data connection is idle (no download activity, streaming, or data usage).
  • Page 40 > Settings > Sync, Send & Receive, and then adjust the settings under Sync schedule. § When you’re not traveling from one place to another, sync weather updates of only your current location, rather than in all of your named cities. Open the Weather app, and then tap >...
  • Page 41 Your first week with your new phone Other tips To squeeze in a little bit more battery power, try these tips: § Tone down the ringtone and media volume. § Minimize the use of vibration or sound feedback. In Settings, tap Sound and choose which ones you don't need and can disable.
  • Page 42: Camera And Gallery

    The camera is ready to capture that perfect moment. While waiting to take your next photo, switch HTC One to Sleep mode. When you're ready to take more photos and videos, just press POWER again to use the camera.
  • Page 43: Taking A Photo

    Use the available camera effects to make your photos look like they’ve been taken through special lenses or filters. You can also apply certain effects to videos. 1. Tap 2. Scroll through the available effects and tap one that you like. Setting the video resolution 1. On the Viewfinder screen, tap .
  • Page 44: Taking Continuous Camera Shots

    2. After taking the shots, do any of the following: § To keep just one photo, select the photo that you like the most, and then tap Best shot. § To save the photos as a batch, press To get creative with your photos, open and edit them in the Gallery app.
  • Page 45: Improving Portrait Shots

    Taking HTC Zoe photos Don’t let the best moments just pass by. With HTC Zoe, record memories as a "living album" of up to 20 photos and a 3-second video. Some camera features are not available when you’re using HTC Zoe, such as zooming.
  • Page 46: Taking A Panoramic Photo

    . Directional arrows appear, prompting you to pan left or right in landscape view (or pan up or down in portrait view). 4. Pan HTC One as smoothly as you can to automatically capture frames. You can also tap to stop capturing anytime.
  • Page 47: Gallery

    2. Tap a tile to browse the photos inside. To view photos stored on HTC One, tap My photos. To browse photos on your friends' online social networks, tap Friends.
  • Page 48 Camera and Gallery Viewing photos by location Using the Map view, you can view photos according to location. Only photos with geo-tag info appear on the map. 1. In Gallery, tap My photos. 2. Tap > Locations. 3. Zoom out or pan across the map until a numerical location indicator appears. The number in the location indicator shows how many photos were taken in that area.
  • Page 49: Viewing Photo Highlights

    The edited video is saved as a new file. The original video remains unedited. Viewing photo highlights Easily see all your favorite photos in one place. Gallery automatically groups all your most viewed or shared photos (your highlights) in one album. You can also manually add photos to the folder.
  • Page 50: Organizing Your Photos And Videos

    Camera and Gallery 4. Tap the preview to view the highlight video in full screen. 5. While viewing the show in full screen, tap the screen to access the controls. You can: § Tap to change to another music theme. §...
  • Page 51: Viewing Photos In Your Social Networks

    Camera and Gallery Working with event photos Photos and videos that you captured using HTC One are grouped together in Events view according to the date they were taken. You can combine photos from two events. You can also move photos from an event into a new or existing event.
  • Page 52 Camera and Gallery 4. Do any of the following: § Tap Effects to apply a special effect filter to the photo. § Tap Frames to add a decorative frame to the photo. § Tap Retouch to make a portrait shot even better with red eye removal, skin smoothing, and more.
  • Page 53: Creating An Action Sequence Shot

    Camera and Gallery Creating an action sequence shot Hop, skip, or jump. Create a sequence shot to stitch a series of actions in one photo. You can use this feature when editing HTC Zoe photos. This feature is only available for continuous shots that are saved as a batch.
  • Page 54: Removing Unwanted Objects In A Photo

    2. Tap My photos, and then go to the photo album or group of photos that you want to send. 3. If you want to share a single shot from an HTC Zoe photo, while viewing the HTC Zoe photo, drag the slider on the progress bar to the shot you want to send.
  • Page 55: Sharing Your Photos On Social Networks

    2. Tap My photos, and then go to the photo album or group of photos that you want to share. 3. If you want to share a single shot from an HTC Zoe photo, while viewing the HTC Zoe photo, drag the slider on the progress bar to the shot you want to share.
  • Page 56 Wi‑Fi connection. 6. Fill in details, such as title and description. 7. Tap Upload, and wait for HTC One to finish uploading. 8. Under Share to, select how you want to share your collage.
  • Page 57: Personalizing

    Personalizing Making HTC One truly yours Make HTC One look and sound just the way you want it. Personalize it with a different wallpaper and ringtone, and you can also choose notification sounds for events such as incoming text, email, and calendar reminders.
  • Page 58 Personalizing 3. Tap > Widgets. You can: § Swipe to browse through the widgets. § Tap to search for specific widgets. Some widgets are available in different styles and sizes. 4. Press and hold and then drag a widget to a home screen thumbnail where you want to add it.
  • Page 59: Adding Apps And Other Shortcuts On Your Home Screen

    Home screen Moving a widget or icon You can easily move a widget or icon from one Home screen panel to another. 1. Press and hold the widget or icon with one finger. 2. With another finger, flick left or right to rotate the screen to another Home...
  • Page 60: Personalizing The Launch Bar

    2. When the widget or icon turns red, lift your finger. Personalizing the launch bar The launch bar on your Home screen gives you one-touch access to commonly used apps. You can replace the apps on the launch bar with other apps you often use.
  • Page 61: Grouping Apps Into A Folder

    § If removing an app from a folder on the launch bar, switch to the All apps view and then drag the app out of the folder. If there's only one item left in the folder, the folder ungroups the last item and removes itself automatically.
  • Page 62: Adding A Home Screen Panel

    Personalizing Adding a Home screen panel Add a Home screen if you have more widgets, apps, and shortcuts that you want to access right away. 1. Slide the Notifications panel open, and then tap > Personalize. 2. Tap Customize home screen. 3.
  • Page 63: Hiding Missed Calls And Messages On The Lock Screen

    You'll be asked to unlock the screen every time HTC One is turned on or when it’s idle for a certain period of time.
  • Page 64: Phone Calls

    2. Enter the phone number or first few letters of the contact’s name to see the top matching contact. If there is more than one match, you'll be told how many matches. For example, tap "8 MATCHES" to see all 8 matches.
  • Page 65: Returning A Missed Call

    Phone calls Returning a missed call You'll see the missed call icon in the status bar when you miss a call. 1. Slide the Notifications panel open to check who the caller is. 2. To return the call, spread your two fingers on the missed call notification to expand it, and then tap Call back.
  • Page 66: Calling A Phone Number In An Email

    3. Tap Call. Making an emergency call In some regions, you can make emergency calls from HTC One even if you don’t have a SIM card installed or your SIM card has been blocked. If you don't have a network signal, you won't be able to make an emergency call.
  • Page 67: What Can I Do During A Call

    § Press the VOLUME DOWN or VOLUME UP button. § Press the POWER button. § Place HTC One face down on a level surface. If HTC One is already facing down, it will still ring when there are subsequent incoming calls. Look who's calling Every time you make a call or your friend gives you a ring, you get to see your friend’s...
  • Page 68: Setting Up A Conference Call

    Phone calls Turning the speakerphone on or off during a call To decrease potential damage to your hearing, do not hold HTC One to your ear when the speakerphone is on. § On the call screen, tap . The speakerphone icon appears in the status bar.
  • Page 69: Checking Calls In The Call History

    2. Choose whether to create a new contact or save the number to an existing contact. Clearing the Call History list On the Call History tab, do one of the following: Remove one name or Press and hold the name or number, and then tap Delete number from call history.
  • Page 70: Changing Ringtone Settings

    3. Select the Quiet ring on pickup option. Making HTC One ring louder in your pocket or bag To help avoid missing incoming calls when HTC One is in your pocket or bag, the pocket mode feature gradually increases the ring volume and vibrates when you receive a call.
  • Page 71 Phone calls Turning off Home dialing If you prefer to manually enter complete phone numbers to call while roaming, you can turn off Home dialing. 1. Slide the Notifications panel open, and then tap > Call. 2. Under Other settings, clear the Home dialing option.
  • Page 72: Sending A Text Message (Sms)

    § There is a limit on the number of characters for a single text message (displayed above ). If you exceed the limit, your text message will be delivered as one but will be billed as more than one message.
  • Page 73: Creating A Slideshow

    > Slide. 2. Choose where you want to insert the next slide. 3. Right after adding a slide, do one of the following: § Tap , and then choose to add a photo or a video. § Tap >...
  • Page 74: Sending A Group Message

    Similar to a group chat, sending a group MMS lets your recipients join the conversation you've started. HTC One also organizes message replies in a single conversation thread. If this is your first time to send a group MMS, you may need to enter your mobile phone number.
  • Page 75: Resuming A Draft Message

    3. Tap Replying to a contact's other phone number When a contact has multiple phone numbers stored on HTC One, you can select which phone number to reply to. Keep in mind that your response will be sent to the phone number of the latest message you’ve received from this contact.
  • Page 76: Saving A Text Message In The Tasks App

    1. On the Messages screen, tap a contact (or phone number) to view the exchange of messages with that contact. 2. Tap a message, and then tap Forward. 3. In the To field, fill in one or more recipients. 4. Tap Viewing and saving an attachment from a multimedia message §...
  • Page 77: Moving Messages To The Secure Box

    Messages Moving messages to the secure box You can move private messages to the secure box. You will need to enter a password to read these messages. § The secure box does not encrypt messages. § Messages stored on your SIM card cannot be moved to the secure box. 1.
  • Page 78: Wap Push Messages

    Messages WAP push messages WAP push messages contain a web link. Often, the link will be to download a file that you have requested from a service provider. Open only links from sources that you trust. When you receive a WAP push message, a notification icon is displayed in the status bar.
  • Page 79 Messages How do I protect a message from being deleted? You can lock a message so that it will not be deleted even if you delete the other messages in the conversation. 1. On the Messages screen, tap a contact (or phone number) to display the exchange of messages with that contact.
  • Page 80: Search And Web Browser

    Search and web browser Search and web browser Searching HTC One and the Web You can search for information on HTC One and on the Web. Start your search by entering a keyword or by using Google Voice Search ™...
  • Page 81: Getting Instant Information With Google Now

    Google search screen. 4. To see all available information cards, tap Show sample cards. More information cards will appear on the Google search screen as you use HTC One to search the Web, create appointments, and more. Changing card settings You can easily customize the settings of Google Now cards to suit your information needs.
  • Page 82: Browsing The Web

    Refreshing Google Now Refresh Google Now to update the information cards or show relevant cards for information that you've just added on HTC One, like an upcoming event in Calendar. 1. Open the Google app. Or press and hold 2. Scroll to the bottom of the screen, and then tap >...
  • Page 83 § While browsing a webpage, tap > Desktop View to display the full desktop version of the webpage. Using browser tabs Open multiple browser tabs and quickly switch from one webpage to another. Open the Internet app. § To add a browser tab, tap >...
  • Page 84: Bookmarking A Webpage

    > 2. Tap Reading list or Watch list. When the webpage you're adding to the Watch list has one or more video clips, you'll be asked to choose which videos you want to add. To view a saved webpage or video clip, tap >...
  • Page 85: Using Your Browsing History

    4. Select the Internet option. Using your browsing history HTC One keeps a record of webpages you've visited. If you don't want HTC One to keep your browsing history, browse using an incognito tab. See Private browsing on page 86.
  • Page 86: Clearing Your Browsing History

    Search and web browser Clearing your browsing history 1. While viewing a webpage, tap > Settings > Privacy & security > Clear history. 2. Tap OK. All webpage entries in the History and Most visited tabs are deleted. If you want to delete a single webpage entry, go to the History or Most visited tab, press and hold the webpage entry, and then tap Remove from history or Remove from most visited.
  • Page 87: Entertainment

    Music Listening to music Enjoy your favorite songs on HTC One using the Music app. When you open the Music app for the first time, you'll be asked if you would like to automatically download related content, such as album covers and artist photos, to HTC One.
  • Page 88: Creating And Working With Playlists

    Creating and working with playlists Personalize your music experience by creating music playlists. Make a playlist containing just your favorite songs or create one to match your mood for the day. You can make as many playlists as you like.
  • Page 89: Updating Album Covers And Artist Photos

    > Delete playlists to remove several playlists. Adding a song to the queue While playing a song, you can also browse other tracks stored on HTC One. Add a song or an album to the queue so it plays when the current playlist has finished playing.
  • Page 90 Searching for lyrics, music videos, and more Viewing song lyrics Love a song so much that you want to sing along? HTC One gives your music an extra kick with song lyrics and cool music visualizations. To save on data usage, you might want to connect to a Wi‑Fi network when downloading lyrics.
  • Page 91 Entertainment Enjoying TV with HTC One The TV app puts HTC One at the center of your living room experience. With an intelligent electronic program guide (EPG) and the HTC remote, the TV app gives you full control of your TV entertainment.
  • Page 92 Use the TV app's EPG (electronic program guide) to check what's showing on your TV, view show details, or schedule TV reminders. The first time you tap a now showing program on the EPG, you'll be asked to set up HTC remote. See Setting up your remote control on page 93.
  • Page 93: Setting Up Your Remote Control

    TV shows. Instantly watch them on HTC One or on your TV using the HTC Media Link HD (sold separately). § You may need to download the on demand service app first from Google Play.
  • Page 94 7. Point HTC One towards the TV and tap the blinking button on the screen. 8. Tap Yes if HTC remote was able to turn on your TV, and then follow the onscreen instructions to continue setting up the other devices.
  • Page 95: Htc Watch

    Switching remote control profiles , and then tap another remote control. Controlling your TV from the Notifications panel Get a call while watching TV? You can easily use HTC remote to mute the TV and more. 1. Slide open the Notifications panel.
  • Page 96: Managing Your Downloads

    Entertainment Renting or purchasing a video Make sure to use a credit card that's registered in the same region as the one associated to your HTC Watch account. 1. In the HTC Watch app, browse our video store, or tap to search for a title.
  • Page 97 When you download movies or TV shows from the video store, your HTC device will automatically be added to your HTC Watch account. If you own more than one HTC device that has access to HTC Watch, you can download and watch videos on up to five devices.
  • Page 98: Wireless Display

    HTC One to your TV. About HTC Media Link HD You can plug in HTC Media Link HD to any TV with HDMI port, and use it to display content wirelessly to your TV. HTC Media Link HD is sold separately.
  • Page 99 Entertainment Turns your TV into a digital photo frame Use the TV screen saver feature to store up to 30 photos from HTC One on HTC Media Link HD, and display them as a slideshow on your TV. To find out more about setting up HTC Media Link HD and using it with HTC One, refer to the HTC Media Link HD user guide.
  • Page 100: Storage

    Copying files to or from HTC One You can copy your music, photos, and other files to HTC One. 1. Connect HTC One to the computer using the supplied USB cable. You'll see options for viewing or importing files on the computer screen.
  • Page 101: Making More Storage Space

    In Camera settings, tap Video Quality to change the resolution. Back up apps data Keep only the most recent data from apps on HTC One. You can back up calendars, contacts, and bookmarks or export text messages, and personal dictionaries. Disable some apps Apps, even if not used often, may be running in the background and downloading data into the phone storage.
  • Page 102: Dropbox Integration

    § Set a lock screen PIN or password before encrypting your data. § Fully charge the battery and keep HTC One connected to the power adapter during encryption. The encryption process takes about an hour.
  • Page 103 § If you don't have a Dropbox account yet, you can create a new account from HTC One or from your computer at www.dropbox.com. § This additional free storage is a one-time offer only. You're eligible to use this offer only on one HTC device.
  • Page 104 Your new camera shots will be uploaded automatically, if you turned on the Camera Upload feature when you set up your Dropbox account on HTC One. If you didn't turn it on before, you can enable it in the Dropbox settings.
  • Page 105 Keeping your documents in Dropbox Saving an Office document to Dropbox You can open an Office document on HTC One and save it to your Dropbox. 1. Open an Office document, such as one that's attached to an email. 2. Tap >...
  • Page 106 > Save as. Saving a PDF document to Dropbox You can open a PDF document on HTC One and save it to your Dropbox. 1. Open a PDF document, such as one that's attached to an email. 2. Tap >...
  • Page 107 Storage Unlinking HTC One from Dropbox You can remotely unlink HTC One from your Dropbox, if you lost your device. 1. On your computer's web browser, log in to the Dropbox website (www.dropbox.com). 2. On the right-hand corner of any page on the website, click Account. (Or click your account name, and then click Settings.)
  • Page 108: Sync, Backup, And Reset

    Sign in to your Google Account to see your Gmail, contacts, and calendars, and to use Google apps on HTC One. If you add more than one Google Account, you can switch between accounts in apps such as Gmail and choose which account to back up your settings to.
  • Page 109: Removing An Account

    Removing an account You can remove an account to delete all information associated with it from HTC One. Removing an account does not delete information from the online service itself. 1. Slide the Notifications panel open, and then tap >...
  • Page 110: Backup

    HTC Backup Use the built-in HTC Backup to back up your accounts, apps, settings, and more to the cloud so that it will be easier to restore them on HTC One (after a factory reset) or newer phone. For details, see Using HTC Backup on page 111.
  • Page 111 Backing up HTC One Turn on HTC Backup to do a daily backup of your content over Wi‑Fi. You can turn it on by selecting Back up phone daily while doing the on-device setup, or enable it in Settings.
  • Page 112 Sync, backup, and reset Restoring content to your phone If you used HTC Backup to back up HTC One, you can restore your content after a factory reset, or to a new HTC phone over Wi‑Fi. 1. Turn on your phone, choose to restore content, and then select Restore from HTC Backup on the Set up phone screen.
  • Page 113: Backing Up Your Contacts

    1. On the People tab, tap > Manage contacts. 2. Tap Import/Export contacts > Import from phone storage. 3. If you have more than one account set up, tap the type for the imported contacts. Backing up your personal dictionary You can back up new words you’ve added to the predictive text dictionary.
  • Page 114: Htc Sync Manager

    HTC Sync Manager Syncing your media and data with HTC Sync Manager With HTC Sync Manager, enjoy the same rich media whether you're at your computer or on the move. Use it also to store your same contacts, important documents, and other data on both your HTC phone and your computer.
  • Page 115: Transferring Iphone Content To Your Htc Phone

    Sync, backup, and reset Installing HTC Sync Manager on your computer § You need to have administrator rights if you're installing HTC Sync Manager on ® Windows Vista or later versions. § If you have problem in installing HTC Sync Manager, close all your running programs and reinstall.
  • Page 116: Copying Or Removing Media On Your Phone

    Manager always keeps the bookmarks from your computer. 5. Click if this is your first time to sync. To allow HTC Sync Manager to auto sync your data and files (such as documents and media) next time, select Sync automatically whenever the phone connects.
  • Page 117: Syncing Playlists Between Your Phone And Your Computer

    Sync, backup, and reset Syncing music, photos, and videos from your phone to your computer Set HTC Sync Manager to import all music, photos, and videos from your phone to your computer. 1. Connect your phone to your computer. 2. Do any of the following: §...
  • Page 118: Reset

    Reset Restarting HTC One (Soft reset) If HTC One is running slower than normal, is unresponsive, or has an app that is not performing properly, try rebooting and see if that helps solve the problem. 1. If the display is off, press the POWER button to turn it back on.
  • Page 119 1. Slide the Notifications panel open, and then tap 2. Tap Backup & reset. 3. Tap Reset phone. 4. If you also want to delete media and other data on HTC One, select Erase all data. 5. Tap OK. Performing a factory reset using hardware buttons If you can’t turn HTC One on or access settings, you can still perform a factory reset...
  • Page 120: People

    People People Your contacts list The People app lists all contacts you've stored on HTC One and from online accounts you're logged in to. Use the People app to easily manage communications with people that matter to you. 1. Open the People app.
  • Page 121: Setting Up Your Profile

    2. Choose the accounts that contain the contacts you want to display. 3. Press Finding people Search for contacts stored on HTC One, your company directory if you have an Exchange ActiveSync account, or social networks you've signed into. 1. Open the People app.
  • Page 122: Adding A New Contact

    People Adding a new contact 1. On the People tab, tap 2. Tap the Name field, and then enter the contact name. if you want to separately enter the contact's first, middle, and last name. Depending on the contact type, you may also be able to add other info such as a name suffix (for example, "Jr.").
  • Page 123: Getting In Touch With A Contact

    1. On the People tab, enter the contact's name or email address in the search box. 2. Tap Search contacts in your Company Directory. 3. Tap the name of the contact you want copied to HTC One. 4. Tap to import the contact.
  • Page 124: Merging Contact Information

    Accepting contact link suggestions When HTC One finds contacts that can be merged, you’ll see a link notification when you open the People app. 1. On the People tab, tap the Link suggestion notification when available. You'll see a list of suggested contacts to merge.
  • Page 125: Sending Contact Information

    We’ve also set up the Frequent group to automatically add the contacts you dial or get calls from the most. The HTC One also syncs with groups you've created in your Google Account. Creating a group 1.
  • Page 126: Editing A Group

    People Sending a message or email to a group You will be charged for each text message sent. For example, if you send a message to a group of five people, you will be charged for five messages. 1. On the Groups tab, tap the group you want to send a message or email to. 2.
  • Page 127: Email

    Sending an email message in Gmail 1. In the inbox of the Gmail account you want to use, tap 2. Fill in one or more recipients. Want to loop in more recipients in a carbon copy (Cc) or blind carbon copy (Bcc) of the email message? Tap >...
  • Page 128: Mail

    Mail Checking your mail The Mail app is where you read, send, and organize email messages from one or more email accounts that you’ve set up on HTC One. 1. Open the Mail app. The inbox of one of your email accounts appears.
  • Page 129 2. Switch to the email account that you want to use. 3. Tap 4. Fill in one or more recipients. Want to loop in more recipients in a carbon copy (Cc) or blind carbon copy (Bcc) of the email message? Tap >...
  • Page 130: Managing Email Messages

    1. Switch to the email account you want to use. 2. Select the email messages you want to move. To select all, select one email message first, and then tap > Select all. 3. Tap Move to, and then select a folder.
  • Page 131 Working with Exchange ActiveSync email Enjoy the powerful email features of Microsoft Exchange ActiveSync right on the HTC One. Flag important email messages, set your out of the office reply, or send invites to your next team meeting while you're on the go.
  • Page 132: Adding An Email Account

    4. Enter the email address and password for your email account, and then tap Next. Some email accounts allow you to set the sync schedule. By default, HTC One uses Smart Sync to save battery power. See What is Smart Sync? on page 132.
  • Page 133: Travel And Maps

    Travel and maps Location settings Turning location services on or off In order to find your location on HTC One, you need to enable location sources. 1. Slide the Notifications panel open, and then tap > Location. 2. Select or clear the location sources you want to turn on or off.
  • Page 134: Searching For A Location

    Travel and maps Checking the details of a location 1. Press and hold a location on the map. A balloon opens over the location, with the name of the location, a part of the address, and a thumbnail from Street View (if available).
  • Page 135: Getting Directions

    If the place you’ve set as your destination has several locations available, choose which one to go to. 3. Choose how you want to get to your destination. If you're taking public transportation, select your transit preferences.
  • Page 136: Downloading Offline Maps

    Travel and maps Finding your friends with Google Latitude (available by country) ® Google Latitude user location service lets you and your friends share locations and status messages with each other. It also lets you get directions to your friends’ locations, send your location details by email, and more.
  • Page 137: Htc Car

    HTC Car On the road with HTC Car Now when you drive, you can easily use HTC One to reach your destination, keep you entertained, and help you stay in touch with the people that matter to you. Access music, phone calls, maps, and more with HTC Car.
  • Page 138: Listening To Internet Radio With Tunein

    § You can also find Internet radio stations by tapping Speak on the main screen and saying what you want to hear. For example, say "Listen to comedy". § To ensure smooth playback, TuneIn preloads audio data (buffering) on HTC One before playing your selected station. To set the amount of audio to preload, tap...
  • Page 139: Staying Connected To Your Contacts

    Travel and maps Finding your way with HTC Car HTC Car helps you to find your way to where you want to go. Easily find nearby restaurants and more on your weekends. HTC Car gives you the information you need so you won't get lost.
  • Page 140 § Tap Speak and say "Call" and the person's name. For example, say "Call Jennifer Singer". Customizing HTC Car § To change the default behavior of HTC Car, tap Settings. § To add more apps to HTC Car, tap and select an app.
  • Page 141: Google Play And Other Apps

    Google Play and other apps Getting apps Getting apps from Google Play Google Play is the place to go to find new apps for HTC One. Choose from a wide variety of free and paid apps ranging from productivity apps, entertainment, to games.
  • Page 142: Downloading Apps From The Web

    Google Play and other apps Restoring apps from Google Play Upgraded to a new phone, replaced a lost one, or performed a factory reset? Restore apps that were downloaded previously. 1. Open the Play Store app. 2. Tap > My Apps.
  • Page 143: Essential Apps

    Essential apps Using the Clock Get more from the Clock app than just the regular date and time. Use HTC One as a world clock to see the date and time in cities across the globe. You can also set alarms or track your time using the stopwatch or timer.
  • Page 144: Viewing The Calendar

    > Choose location, and then enter the city name. Week view Week view displays a chart of the events of one week. § Swipe left or right across the screen to view earlier or later weeks. § Tap an event (shown as colored blocks) to view its details.
  • Page 145: Scheduling Or Editing An Event

    Google Play and other apps Scheduling or editing an event You can create or edit events on HTC One, and also sync events with your Google or Exchange ActiveSync calendars. Editing events is not supported for all accounts. 1. Open the Calendar app.
  • Page 146: Accepting Or Declining A Meeting Invitation

    Sharing an event You can share a calendar event as a vCalendar using Bluetooth or by sending it as a file attachment with your email or message. 1. Do one of the following: § While viewing an event, tap > Forward.
  • Page 147: Fun Apps

    Google Play and other apps Dismissing or snoozing event reminders If you have set at least one reminder for an event, the upcoming event icon will appear in the notifications area of the status bar to remind you. 1. Slide the Notifications panel open.
  • Page 148 Tune in and listen to your favorite radio stations using the FM Radio app. You need to connect a headset first to the audio jack of HTC One to use FM Radio. FM Radio uses the stereo headset as the FM radio antenna.
  • Page 149: Switching To Kid Mode

    How can I allow my child to access an app in Kid Mode? When in Kid Mode, you can choose which apps on HTC One your child will have access to. 1. On the Zoodles main screen, tap Parent Dashboard.
  • Page 150: Productivity Apps

    Google Play and other apps Productivity apps Keeping track of your tasks Use the Tasks app to organize and track to do and task lists. Create tasks on your phone or sync them with your Google and Microsoft Exchange ActiveSync accounts. You can also see your tasks in Calendar.
  • Page 151: Taking Notes

    New notebook. 3. Type in a notebook title. 4. Tap Local notebook to save the notebook on HTC One or tap Synchronized notebook to sync your notes with your Evernote account. 5. Tap Create.
  • Page 152 Google Play and other apps Composing a note 1. With a notebook opened, tap 2. Type in a note title. 3. Compose your note: § Tap on the note, and then start typing in your text. § Tap to start audio recording. Tap to stop recording.
  • Page 153: Recording Voice Clips

    You can choose whether to automatically or manually sync your notes between HTC One and your Evernote account on the Web. You need to log in to your Evernote account from HTC One to start syncing notes. 1. Open the Notes app.
  • Page 154 Google Play and other apps 3. Tap to start recording a voice clip. Voice Recorder can run in the background while you do other things on HTC One, except when you open other apps that also use audio functions. 4. Tap to stop recording.
  • Page 155: Internet Connections

    Internet connections Data connection When you turn on HTC One for the first time, it will be automatically set up to use your mobile operator's data connection (if the SIM card is inserted). You need an LTE plan to use your operator's 4G/LTE network for voice calls and data services.
  • Page 156: Managing Your Data Usage

    1. Slide the Notifications panel open, and then tap 2. Tap Mobile data, and then select or clear the Data roaming option. Select the Data roaming sound option if you’d like HTC One to play a sound so you’ll know when it’s connecting to a roaming network.
  • Page 157: Wi-Fi

    7. Drag the vertical line markers to see how much data you've used during a particular time interval. If you're connecting HTC One to another portable Wi‑Fi hotspot, tap > Mobile hotspots to restrict background data from downloading that may incur extra data fees.
  • Page 158 5. To unblock an unsecured Wi‑Fi network, press and hold the network name and tap Unblock network notification. Connecting to a Wi‑Fi network via WPS If you're using a Wi‑Fi router with Wi‑Fi Protected Setup (WPS), you can connect HTC One easily. 1. Slide the Notifications panel open, and then tap 2.
  • Page 159 3. Tap a Wi‑Fi network to connect to it. Logging into a public Wi‑Fi network automatically (WISPr) You can set HTC One to automatically log into a public Wi‑Fi network that you regularly use. This saves you the trouble of going through the Wi‑Fi provider's web authentication every time you connect to their Wi‑Fi network.
  • Page 160: Connecting To A Virtual Private Network (Vpn)

    § Enter your login credentials § Download and install a required VPN app on HTC One Contact your network administrator for details. Also, HTC One must first establish a Wi‑Fi or data connection before you can start a VPN connection.
  • Page 161: Using Htc One As A Wireless Router

    No Internet connection available for your computer? No problem. Use the data connection of HTC One to connect to the Internet. § To make sure that the USB drivers for HTC One are up-to-date, install the latest version of HTC Sync Manager on your computer.
  • Page 162: Connecting To The Internet Through A Computer

    Connecting to the Internet through a computer If you temporarily don’t have Internet access on HTC One, you can still go online by using your computer’s Internet connection. § To make sure that the USB drivers for HTC One are up-to-date, install the latest version of HTC Sync Manager on your computer.
  • Page 163: Printing A Photo

    3. On the Print screen, tap the printer you want to use. 4. If there's more than one page to print, set the page range that you want. Tap Advanced to set the page size, print layout, and page orientation, and choose if you want to print in color or black and white.
  • Page 164: Wireless Sharing

    § To listen to music with your headset, the headset must support the A2DP Bluetooth profile. § Before you connect your headset, make it discoverable so HTC One can find it. Refer to your headset manual for details. 1. Slide the Notifications panel open, and then tap 2.
  • Page 165: Unpairing From A Bluetooth Device

    Wireless sharing 3. Tap Bluetooth. The Bluetooth screen opens. 4. Tap the headset’s name in the Paired Devices section. 5. If prompted to enter a passcode, try 0000 or 1234, or consult the headset documentation to find the passcode. If you still cannot reconnect to the headset, follow the instructions in Unpairing from a Bluetooth device on page 165, and then follow the steps under...
  • Page 166: Receiving Files Using Bluetooth

    § For a vCalendar file, choose the calendar where you want to save the event, and then tap Import. The vCalendar is added to your Calendar events. § For a vCard contact file, you can choose to import one, several, or all of those contacts to your contacts list.
  • Page 167: Sharing Content With Nfc

    Wireless sharing Sharing content with NFC With built-in NFC (near field communication) on HTC One, you can share content to another NFC-capable mobile device in an instant. Beam webpages, photos, contact information, and more by holding HTC One and the other device back to back.
  • Page 168 Android Beam option, make sure it is also turned on. 1. While viewing the content that you want to share, hold HTC One and the other device back to back. Different phones may require different positions for NFC to operate correctly.
  • Page 169: Settings And Security

    Settings and security Turning Airplane mode on or off When you enable Airplane (Flight) mode, all wireless radios on HTC One are turned off, including the call function, data services, Bluetooth, and Wi‑Fi. When you disable Airplane mode, the call function is turned back on and the previous state of Bluetooth and Wi‑Fi is restored.
  • Page 170: Adjusting The Time Before The Screen Turns Off

    Settings and security Adjusting the time before the screen turns off After a period of inactivity, the screen turns off to conserve battery power. You can set the idle time before the screen turns off. 1. Slide the Notifications panel open, and then tap 2.
  • Page 171: Accessibility Settings

    2. Slide the Notifications panel open, and then tap > Security. 3. Tap Install from phone storage. 4. If you have more than one certificate in the root folder, select the certificate you want to install. 5. Enter a name for the certificate and tap OK.
  • Page 172: Protecting Htc One With A Screen Lock

    PIN, or password. You'll be asked to unlock the screen every time HTC One is turned on or when it’s idle for a certain period of time. 1. Slide the Notifications panel open, and then tap >...
  • Page 173: Checking Your Phone's Htc Sense Version

    2. Tap About > Software information to view the HTC Sense version. Navigating HTC One with TalkBack Use TalkBack if you need to navigate HTC One by spoken feedback. When you touch the screen, HTC One vibrates and gives you an audible response so you know what you are touching.
  • Page 174 When TalkBack is turned on and the Explore by touch setting is selected, the regular touch gestures are replaced by the TalkBack gestures. HTC gestures such as 3-finger swiping may not be available when TalkBack gestures are enabled. Do one of the following: Open an item 1.
  • Page 175 1. Turn TalkBack on. 2. Do one of the following: § To open the continuous reading menu, use one finger to swipe up and right in one continuous movement. § To open the global context menu, use one finger to swipe down and right in one continuous movement.
  • Page 176 Settings and security 3. Do one of the following: Select a different Tap Text-to-speech output > Google Text-to-speech language Engine > Language. Install a language Tap Text-to-speech output > Google Text-to-speech Engine > Install voice data. 4. Select the language you want to use.
  • Page 177: Trademarks And Copyrights

    © 2013 HTC Corporation. All Rights Reserved. HTC, the HTC logo, HTC One, HTC BlinkFeed, HTC Sense, HTC Watch, HTC Zoe and VideoPic are trademarks or service marks of HTC Corporation. Google, Android, Android Beam, Android Market, Gmail, Google Chrome, Google Latitude, Google Maps, Google Now, Google Play, Google Talk, Google Voice Search, Google Wallet, Google+, and YouTube are trademarks of Google Inc.
  • Page 178 (direct or indirect) that you may incur as a result of using this software. Screen images contained herein are simulated. HTC shall not be liable for technical or editorial errors or omissions contained herein, nor for incidental or consequential damages resulting from furnishing this material.
  • Page 179 - saving battery power - video resolution Beats Audio profile - zooming Bluetooth Capture screen - connecting a Bluetooth headset - received file location - about - receiving information - handling calls Browser - HTC Car Kit - bookmarks - Internet radio...
  • Page 180 - custom effects See Car - editing group shots Dropbox - editing photos - about - HTC Share - auto upload camera shots - photos in Dropbox - sending links - photos in social networks - setting up - removing objects in photo...
  • Page 181 See Car - video trimming HTC Clock - viewing photos and videos - setting an alarm - viewing photos and videos by HTC Media Link HD event HTC Sense version - viewing photos by location HTC Share - watching videos...
  • Page 182 Index Lock screen - secure box - answering a call - sending - dismissing an alarm - lock screen style See Multimedia message - opening an app Mobile data - rejecting a call Multimedia message - shortcuts - attachment - unlocking - group MMS Low battery - sending...
  • Page 183 Index Panorama - viewing photos and videos by Panoramic photo event People - viewing photos by location - adding a new contact Power - contact groups - charging the battery - contact link suggestions - checking battery usage 15, 123, 124 - copying contacts - saving power - editing contacts...
  • Page 184 Speed dial - security certificates Storage Sense TV Sweep panorama - about Sync - checking on-demand video - HTC Sync Manager - electronic program guide (EPG) - syncing with computer - scheduling - setting up Settings Tasks - About - about...
  • Page 185 Index Voice search - adding a connection - connecting - disconnecting Wallpaper - changing Watch list Weather - checking weather Wi-Fi - connecting to another network - connecting via WPS - turning on Widgets - adding - changing settings - removing - resizing Wireless display Wireless router...

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