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Dell External OEMR XL T620 Owner's Manual

Owners manual
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Dell PowerEdge T620 Systems
Owner's Manual
Regulatory Model: E17S Series
Regulatory Type: E17S001

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Summary of Contents for Dell External OEMR XL T620

  • Page 1 Dell PowerEdge T620 Systems Owner's Manual Regulatory Model: E17S Series Regulatory Type: E17S001...

  • Page 2: Notes, Cautions, And Warnings

    CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2013 Dell Inc. Trademarks used in this text: Dell , the Dell logo, Dell Boomi , Dell Precision , OptiPlex...

  • Page 3: Table Of Contents

    Contents Notes, Cautions, and Warnings....................2 1 About Your System........................9 ....................9 Front-Panel Features And Indicators—Tower Mode ....................12 Front-Panel Features And Indicators—Rack Mode ..............................14 LCD Panel Features ..............................15 Home Screen ..............................15 Setup Menu ...............................15 View Menu ..........................16 Hard-Drive Indicator Patterns ........................17 Back-Panel Features And Indicators ..............................19 NIC Indicator Codes ............................19...
  • Page 4 ....................34 Operating With A Setup Password Enabled ...........................35 Entering The UEFI Boot Manager ......................35 Using The Boot Manager Navigation Keys ............................36 Boot Manager Screen ...............................36 UEFI Boot Menu ..........................36 Embedded System Management ..............................36 iDRAC Settings Utility ........................37 Entering The iDRAC Settings Utility ........................37 Changing The Thermal Settings 3 Installing System Components....................39...
  • Page 5 ......................57 Installing A 2.5 Inch Hard-Drive Blank ......................57 Removing A 3.5 Inch Hard-Drive Blank ......................58 Installing A 3.5 Inch Hard-Drive Blank ........................58 Removing A Hot-Swap Hard Drive ........................59 Installing A Hot-Swap Hard Drive ..................60 Removing A Hard Drive From A Hard-Drive Carrier ....................60 Installing A Hard Drive Into A Hard-Drive Carrier ............................60...
  • Page 6 .............................81 Removing A Processor ............................84 Installing A Processor ...............................85 Power Supplies ............................86 Hot Spare Feature ........................86 Removing An AC Power Supply ........................87 Installing An AC Power Supply ....................88 Wiring Instructions For A DC Power Supply .........................90 Removing A DC Power Supply ..........................91 Installing A DC Power Supply .........................92...
  • Page 7 Troubleshooting Expansion Cards ..........................140 Troubleshooting Processors 6 Using System Diagnostics.....................141 ............................141 Dell Online Diagnostics ........................141 Dell Embedded System Diagnostics ..................141 When To Use The Embedded System Diagnostics ....................141 Running The Embedded System Diagnostics ...........................142 System Diagnostic Controls 7 Jumpers And Connectors......................143 ..........................143...
  • Page 8 8 Technical Specifications.......................147 9 System Messages........................153 ..............................153 LCD Messages ..........................153 Viewing LCD Messages ..........................153 Removing LCD Messages ............................153 System Error Messages ...............................169 Warning Messages ............................169 Diagnostic Messages ..............................169 Alert Messages 10 Getting Help..........................171 ..............................171 Contacting Dell...

  • Page 9: About Your System

    About Your System Front-Panel Features And Indicators—Tower Mode Figure 1. Front-Panel Features and Indicators—2.5 Inch Hard-Drive Chassis...
  • Page 10 Figure 2. Front-Panel Features and Indicators—3.5 Inch Hard-Drive Chassis Item Indicator, Button, or Icon Description Connector Optical drive (optional) One optional SATA DVD-ROM drive or DVD+/-RW drive. vFlash media card slot Allows you to insert a vFlash media card. Power-on indicator, power The power-on indicator lights when the system power is button on.
  • Page 11 USB 2.0-compliant. Hard drives 3.5 inch hard- Up to twelve 3.5 inch hot- drive systems swappable hard drives. Up to four Dell PowerEdge Express Flash devices (PCIe SSDs). 2.5 inch hard- Up to thirty two 2.5 inch hot- drive systems...

  • Page 12: Front-Panel Features And Indicators-Rack Mode

    Item Indicator, Button, or Icon Description Connector Up to four PCIe SSDs. NOTE: In systems supporting S110 Software RAID configuration, hard-drive slots 4 through 7 do not support any hard drives and are installed with hard-drive blanks. Front-Panel Features And Indicators—Rack Mode Figure 3.
  • Page 13 Item Indicator, Button, or Icon Description Connector Up to four Dell PowerEdge Express Flash devices (PCIe SSDs). 2.5 inch hard- Up to thirty two 2.5 inch hot- drive systems swappable hard drives. Up to four PCIe SSDs. NOTE: In systems supporting...

  • Page 14: Lcd Panel Features

    Item Indicator, Button, or Icon Description Connector the front and the system status indicator on the back flash until one of the buttons is pressed again. Press to toggle the system ID on and off. If the system stops responding during POST, press and hold the system ID button for more than five seconds to enter BIOS progress mode.

  • Page 15: Home Screen

    Item Button Description • Press again to stop • Press again to return to default scrolling speed • Press again to repeat the cycle Home Screen The Home screen displays user-configurable information about the system. This screen is displayed during normal system operation when there are no status messages or errors.

  • Page 16: Hard-Drive Indicator Patterns

    Option Description Number Displays the Asset tag or the Service tag for the system. Power Displays the power output of the system in BTU/hr or Watts. The display format can be configured in the Set home submenu of the Setup menu. Temperature Displays the temperature of the system in Celsius or Fahrenheit.

  • Page 17: Back-Panel Features And Indicators

    Drive-Status Condition Indicator Pattern (RAID Only) Blinks green three Rebuild aborted seconds, amber three seconds, and off six seconds Back-Panel Features And Indicators Figure 6. Back-Panel Features and Indicators...
  • Page 18 Item Indicator, Button, or Icon Description Connector PCIe expansion card slots Allows you to connect up to two PCI Express expansion (4) (processor 1) cards and two PERC cards. Two integrated 10/100/1000 Mbps NIC connectors. 2, 3 Ethernet connectors System identification button The identification buttons on the front and back panels can be used to locate a particular system within a rack.

  • Page 19: Nic Indicator Codes

    NIC Indicator Codes Figure 7. NIC Indicator 1. link indicator 2. activity indicator Indicator Indicator Code Link and activity The NIC is not connected to the network. indicators are off Link indicator is The NIC is connected to a valid network at its maximum port speed (1 Gbps or 10 Gbps). green Link indicator is The NIC is connected to a valid network at less than its maximum port speed.

  • Page 20: Other Information You May Need

    Figure 9. DC Power Supply Status Indicator 1. DC power supply status indicator Power Indicator Condition Pattern Not lit Power is not connected. Green The handle/LED indicator lights green indicating that a valid power source is connected to the power supply and that the power supply is operational. Flashing amber Indicates a problem with the power supply.
  • Page 21 • For the full name of an abbreviation or acronym used in this document, see the Glossary at www.dell.com/ support/manuals. NOTE: Always check for updates on www.dell.com/support/manuals and read the updates first because they often...

  • Page 23: Using The System Setup And Boot Manager

    Enters the System Setup. <F10> Enters System Services, which opens the Dell Lifecycle Controller 2 (LC2). The Dell LC2 supports systems management features such as operating system deployment, hardware diagnostics, platform updates, and platform configuration, using a graphical user interface. The exact LC2 feature set is determined by the iDRAC license purchased.

  • Page 24: Entering System Setup

    NOTE: Operating systems must be UEFI-compatible to be installed from the UEFI boot mode. DOS and 32-bit operating systems do not support UEFI and can only be installed from the BIOS boot mode. NOTE: For the latest information on supported operating systems, go to dell.com/ossupport. Entering System Setup Turn on or restart your system.

  • Page 25: System Setup Main Screen

    System Setup Main Screen NOTE: Press <Alt><F> to reset the BIOS or UEFI settings to their default settings. Menu Item Description System BIOS This option is used to view and configure BIOS settings. iDRAC Settings This option is used to view and configure iDRAC settings. Device Settings This option is used to view and configure device settings.

  • Page 26: Memory Settings Screen

    Menu Item Description System Service Tag Displays the system Service Tag. System Manufacturer Displays the name of system manufacturer. System Manufacturer Displays the contact information of the system manufacturer. Contact Information Memory Settings Screen Menu Item Description System Memory Size Displays the amount of memory installed in the system.
  • Page 27 Menu Item Description Alternate RTID Allows you to allocate more RTIDs to the remote socket increasing cache performance (Requestor between the sockets or work in normal mode for NUMA. By default, the Alternate RTID Transaction ID) (Requestor Transaction ID) Setting is set to Disabled. Setting Virtualization Allows you to enable or disable the additional hardware capabilities provided for virtualization.

  • Page 28: Sata Settings Screen

    SATA Settings Screen Menu Item Description Embedded SATA Allows the embedded SATA to be set to Off, ATA, AHCI, or RAID modes. By default, the Embedded SATA option is set to AHCI. Port E Auto enables BIOS support for the device attached to SATA port E. Off disables BIOS support for the device.

  • Page 29: Serial Communications Screen

    Menu Item Description User Accessible USB Allows you enable or disable the user accessible USB ports. Selecting Only Back Ports On Ports disables the front USB ports and selecting All Ports Off disables both front and back USB ports. By default, the User Accessible USB Ports option is set to All Ports On. Internal USB Port Allows you to enable or disable the internal USB port.

  • Page 30: System Profile Settings Screen

    Custom. By default, the System Profile option is set to Performance Per Watt Optimized (DAPC). DAPC is Dell Active Power Controller. NOTE: The following parameters are available only when the System Profile is set to Custom.

  • Page 31: System Security Screen

    Menu Item Description NOTE: When C States is enabled in Custom mode, changing the Monitor/Mwait setting does not impact system power/performance. Memory Patrol Scrub Allows you to set the memory patrol scrub frequency. By default, the Memory Patrol Scrub option is set to Standard. Memory Refresh Rate Allows you to set the memory refresh rate.

  • Page 32: Miscellaneous Settings

    BIOS updates, it is recommended to set this field to Disabled. By default, the BIOS Update Control option is set to Unlocked. NOTE: BIOS updates using Dell Update Package are not affected by this option. Power Button Allows you to enable or disable the power button on the front of the system.

  • Page 33: Assigning A System And/Or Setup Password

    Setup password This is the password that you must enter to access and make changes to the BIOS or UEFI settings of your system. CAUTION: The password features provide a basic level of security for the data on your system. CAUTION: Anyone can access the data stored on your system if the system is running and unattended.

  • Page 34: Using Your System Password To Secure Your System

    To delete or change the existing System and/or Setup password: To enter System Setup, press <F2> immediately after a power-on or reboot. In the System Setup Main Menu, select System BIOS and press <Enter>. The System BIOS screen is displayed. In the System BIOS Screen, select System Security and press <Enter>.

  • Page 35: Entering The Uefi Boot Manager

    NOTE: You can use the Password Status option in conjunction with the Setup Password option to protect the system password from unauthorized changes. Entering The UEFI Boot Manager NOTE: Operating systems must be 64-bit UEFI-compatible (for example, Microsoft Windows Server 2008 x64 version) to be installed from the UEFI boot mode.

  • Page 36: Boot Manager Screen

    Displays a list of the drivers installed on the system and their health status. Launch System Setup Enables you to access the System Setup. System Utilities Enables you to access the BIOS Update File Explorer, run the Dell Diagnostics program, and reboot the system. UEFI Boot Menu...

  • Page 37: Entering The Idrac Settings Utility

    User's Guide under Software → Systems Management → Dell For more information on using iDRAC, see the Remote Access Controllers, at dell.com/support/manuals. Entering The iDRAC Settings Utility Turn on or restart the managed system. Press <F2> during Power-on Self-test (POST).

  • Page 39: Installing System Components

    Installing System Components Recommended Tools You may need the following items to perform the procedures in this section: • Key to the system keylock • #2 Phillips screwdriver • T10 and T15 Torx screwdrivers • Wrist grounding strap connected to ground Following tools are required for assembling cables for a DC power supply unit (PSU), when available: •...

  • Page 40: Removing The Front Bezel

    Removing The Front Bezel Insert the bezel key in the keylock. Keeping the keylock pressed with the bezel key, rotate the keylock to the unlocked position. Press down on the release latch at the top of the bezel. Rotate the top end of the bezel away from the system. Unhook the bezel tabs from the slots on the front of the chassis.

  • Page 41: Installing The System Feet

    2. system feet (4) 3. screws (4) Installing The System Feet Lay the system on its side on a flat, stable surface. Secure the system feet to the base of the tower using the screws. Place the system upright on a flat, stable surface and turn the system feet outward. Wheel Assembly (Optional)—Tower Mode The wheel assembly provides mobility to the system in the tower mode.

  • Page 42: Opening And Closing The System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 43: Opening The System

    Opening The System CAUTION: Installing the feet on a stand-alone tower system is necessary to provide a stable foundation for the system. Failure to install the feet poses the risk of having the system tip over, possibly causing bodily injury or damage to the system.

  • Page 44: Inside The System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 45: Bezel Blank

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 46: Installing The Bezel Blank

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 47: Installing The Cooling Shroud

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 48 Memory bus operating frequency can be 1600 MT/s, 1333 MT/s, 1066 MT/s, or 800 MT/s depending on: • DIMM type (UDIMM, RDIMM, or LRDIMM) • DIMM configuration (number of ranks) • maximum frequency of the DIMMs • number of DIMMs populated per channel •...

  • Page 49: General Memory Module Installation Guidelines

    channel 3: slots A4, A8, and A12 Processor 2 channel 0: slots B1, B5, and B9 channel 1: slots B2, B6, and B10 channel 2: slots B3, B7, and B11 channel 3: slots B4, B8, and B12 The following table shows the memory populations and operating frequencies for the supported configurations. DIMM Type DIMMs Populated/ Operating Frequency (in MT/s)

  • Page 50: Mode-Specific Guidelines

    • In a dual-processor configuration, the memory configuration for each processor should be identical. For example, if you populate socket A1 for processor 1, then populate socket B1 for processor 2, and so on. • Memory modules of different sizes can be mixed provided that other memory population rules are followed (for example, 2 GB and 4 GB memory modules can be mixed).

  • Page 51: Sample Memory Configuration Table

    Memory installation guidelines: • Memory modules must be identical in size, speed, and technology. • DIMMs installed in memory sockets with white release tabs must be identical and similar rule applies for sockets with black and green release tabs. This ensures that identical DIMMs are installed in matched pairs - for example, A1 with A2, A3 with A4, A5 with A6, and so on.
  • Page 52 System Capacity DIMM Size (in Number of DIMM Rank, Organization, DIMM Slot Population (in GB) DIMMs and Frequency LRDIMM, x4, 1333 MT/s A1, A2, A3, A4, A5, A6, A7, A8, A9, A10, A11, A12 Table 2. Memory Configurations—Two Processors System DIMM Size (in Number of DIMM Rank,...

  • Page 53: Removing Memory Modules

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 54: Installing Memory Modules

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 55: Flex Bays

    For a 2.5 inch drive flex bay, remove the cables from the slim ODD and the backplane. b) For a 3.5 inch drive flex bay and a Dell PowerEdge Express Flash device flex bay, remove the cables from the backplane.

  • Page 56: Installing A Flex Bay

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 57: Removing A 2.5 Inch Hard-Drive Blank

    When you format a hard drive, allow enough time for the formatting to be completed. Be aware that high-capacity hard drives can take a number of hours to format. Removing A 2.5 Inch Hard-Drive Blank CAUTION: To maintain proper system cooling, all empty hard-drive slots must have hard-drive blanks installed. If installed, remove the front bezel.

  • Page 58: Installing A 3.5 Inch Hard-Drive Blank

    Figure 21. Removing and Installing a 3.5 Inch Hard-Drive Blank 1. hard-drive blank 2. release button Installing A 3.5 Inch Hard-Drive Blank If installed, remove the front bezel. Insert the hard-drive blank into the hard-drive slot until the release button clicks into place. If applicable, install the front bezel.

  • Page 59: Installing A Hot-Swap Hard Drive

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 60: Removing A Hard Drive From A Hard-Drive Carrier

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 61: Removing The Slim Optical Drive Blank

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 62: Optical Drives And Tape Drives

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 63 Figure 25. Removing and Installing the Optical Drive or Tape Drive 1. optical drive/tape drive 2. optical drive/tape drive/drive blank 3. release latch NOTE: The figure below shows the cabling diagram for an optical drive/tape drive with an x16 backplane. All backplanes (x8, x12, and x16) have an ODD connector.
  • Page 64 Figure 26. Cabling—Optical Drive and Tape Drive 1. internal tape adapter 7. optical drive 2 power connector 2. mini-SAS/SATA connector on internal tape 8. optical drive 2 data connector adapter 9. optical drive 1 power connector 3. ODD2/TBU connector on system board 10.

  • Page 65: Installing The Optical Drive Or Tape Drive

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 66: Removing A Cooling Fan

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 67: Installing A Cooling Fan

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 68: Installing The Cooling-Fan Assembly (Optional)

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 69: Internal Usb Memory Key (Optional)

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 70: Removing The Pcie Card Holder

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 71: Gpu Card Holder (Optional)

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 72: Installing The Gpu Card Holder

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 73: Expansion Cards

    Table 4. Expansion Card Installation Order Card Priority Card Type Slot Priority Maximum Allowed Dell PowerEdge Express Flash (PCIe SSD) Bridge GPU (single width and double 4, 5, 7, 2 width) External RAID...

  • Page 74: Gpu Card Installation Guidelines

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 75: Installing An Expansion Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 76: Removing A Gpu Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 77: Installing A Gpu Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 78: Sd Vflash Card

    A vFlash SD card is a Secure Digital (SD) card that plugs into the vFlash SD card slot in the system. It provides persistent on-demand local storage and a custom deployment environment that allows automation of server configuration, scripts, iDRAC7 User's Guide at support.dell.com/ and imaging. It emulates USB device(s). For more information, see the manuals.

  • Page 79: Removing An Internal Dual Sd Module

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 80: Internal Sd Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 81: Processors

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 82 Figure 35. Removing and Installing a Processor 1. heat sink 2. captive screws (4) 3. processor 4. slots (4) CAUTION: The processor is held in its socket under strong pressure. Be aware that the release lever can spring up suddenly if not firmly grasped. Position your thumb firmly over the processor socket-release lever near the unlock icon and release the lever from the locked position by pushing down and out from under the tab.
  • Page 83 Figure 36. Processor Shield Opening and Closing Lever Sequence 1. socket release lever 2. close first icon 3. processor 4. socket release lever 5. open first icon 11. Hold the tab on the processor shield and rotate it upward and out of the way. 12.

  • Page 84: Installing A Processor

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 85: Power Supplies

    Locate the processor socket. If applicable, remove the socket protective cap. Position your thumb firmly over the socket-release lever near the unlock first icon and release the lever from the locked position by pushing down and out from under the tab. Similarly, release the socket-release lever near the close first icon from the locked position.

  • Page 86: Hot Spare Feature

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 87: Installing An Ac Power Supply

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 88: Wiring Instructions For A Dc Power Supply

    DC power and to safety grounds. Do not attempt connecting to DC power or installing grounds yourself. All electrical wiring must comply with applicable local or national codes and practices. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow all safety instructions that came with the product.
  • Page 89 DC power and to safety grounds. Do not attempt connecting to DC power or installing grounds yourself. All electrical wiring must comply with applicable local or national codes and practices. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow all safety instructions that came with the product.

  • Page 90: Removing A Dc Power Supply

    DC power and to safety grounds. Do not attempt connecting to DC power or installing grounds yourself. All electrical wiring must comply with applicable local or national codes and practices. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow all safety instructions that came with the product.

  • Page 91: Installing A Dc Power Supply

    DC power and to safety grounds. Do not attempt connecting to DC power or installing grounds yourself. All electrical wiring must comply with applicable local or national codes and practices. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow all safety instructions that came with the product.

  • Page 92: Removing The Power Supply Blank

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 93: Removing The Power Distribution Board

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 94: Installing The Power Distribution Board

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 95: System Battery

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 96: Hard-Drive Backplane

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 97 Pull out on the release pin or the release tab and pull the backplane upward and out from the system. NOTE: For a Dell PowerEdge Express Flash (PCIe SSD) backplane, press down on the release tab to unlock the hard-drive backplane and release it from the hard-drive bay.
  • Page 98 Figure 46. Removing and Installing a 3.5 Inch (x8) SAS/SATA Backplane 1. backplane power connector 5. backplane 2. backplane power cable 6. SAS A cable 3. release pin 4. signal cable...
  • Page 99 Figure 47. Cabling—3.5 Inch (x8) SAS/SATA Backplane 1. power connector on backplane 5. signal connector on system board 2. SAS A connector on backplane 6. signal connector on backplane 3. SAS A connector on system board 4. power connector on PDB...
  • Page 100 Figure 48. Removing and Installing a 3.5 Inch (x8) SAS/SATA Backplane With a Single PERC Card 1. power connector 5. signal cable 2. power cable 6. backplane 3. release pin 7. SAS A cable 4. SAS B cable...
  • Page 101 Figure 49. Cabling—3.5 Inch (x8) SAS/SATA Backplane With a Single PERC Card 1. power connector on backplane 6. signal cable on system board 2. SAS A connector on backplane 7. signal cable on backplane 3. SAS B connector on PERC card 8.
  • Page 102 Figure 50. Removing and Installing a 3.5 Inch (x8) Plus 2.5 Inch (x4) SAS/SATA Backplane 1. PCIe C cable 8. release pin 2. power connector 9. SAS B cable 3. PCIe D cable 10. signal cable 4. PCIe B cable 11.
  • Page 103 Figure 51. Cabling—3.5 Inch (x8) Plus 2.5 Inch (x4) SAS/SATA Backplane 1. PCIe B cable on PCIe SSD backplane 2. PCIe A cable on PCIe SSD backplane 3. SAS B cable from 3.5 inch backplane on PERC card 4. SAS A cable from 3.5 inch backplane on PERC card 5.
  • Page 104 12. SAS B cable on 3.5 inch backplane 13. SAS A cable on 3.5 inch backplane 14. backplane power cable 15. backplane power connector 16. PCIe SSD backplane signal cable 17. PCIe D cable on PCIe SSD backplane 18. PCIe C cable on PCIe SSD backplane Figure 52.
  • Page 105 Figure 53. Cabling—3.5 Inch (x12) SAS/SATA Backplane 1. power connector on backplane 2. SAS B connector on backplane 3. SAS B connector on PERC 4. SAS A connector on PERC 5. power connector on PDB 6. signal connector on system board 7.
  • Page 106 Figure 54. Removing and Installing 2.5 Inch (x16) SAS/SATA Backplane 1. backplane 5. power connector 2. signal cable 6. SAS A cable 3. release pin 7. SAS B cable 4. power cable...
  • Page 107 Figure 55. Cabling—2.5 Inch (x16) SAS/SATA Backplane 1. SAS B connector on PERC 6. SAS B connector on backplane 2. SAS A connector on PERC 7. power connector on backplane 3. power connector on PDB 8. signal connector on backplane 4.
  • Page 108 Figure 56. Removing and Installing 2.5 Inch (x16) Plus 2.5 Inch (x4) SAS/SATA Backplane 1. backplane 8. release pin 2. PCIe D cable 9. signal cable 3. power cable 10. power cable 4. PCIe C cable 11. SAS A cable 5.
  • Page 109 Figure 57. Cabling—2.5 Inch (x16) Plus 2.5 Inch (x4) SAS/SATA Backplane 1. PCIe B cable on PCIe SSD backplane 11. SAS A connector on backplane 2. PCIe A cable on PCIe SSD backplane 12. SAS B connector on backplane 3. SAS B connector on PERC 13.
  • Page 110 Figure 58. Removing and Installing 2.5 Inch (x32) SAS/SATA Backplane With Two PERC Cards 1. signal cable 7. power cable 2. release pin 8. SAS A cable 3. power cable 9. SAS B cable 4. SAS A cable 10. backplane 5.
  • Page 111 Figure 59. Cabling—2.5 Inch (x32) SAS/SATA Backplane With Two PERC Cards 1. SAS A connector on 2nd PERC 10. SAS B connector on backplane 2 2. SAS B connector on 2nd PERC 11. power connector on backplane 2 3. SAS B connector on 1st PERC 12.
  • Page 112 Figure 60. Removing and Installing 2.5 Inch (x32) SAS/SATA Backplane With a Single PERC Card 1. signal cable 8. signal cable 2. release pin 9. power cable 3. power connector 10. SAS A1 cable 4. SAS A cable 11. SAS B1 cable 5.
  • Page 113 Figure 61. Cabling—2.5 Inch (x32) SAS/SATA Backplane With a Single PERC Card 1. signal connector on backplane 1 10. backplane 2 SAS A connector 2. SAS B connector on backplane 1 11. backplane 2 SAS B connector 3. SAS A connector on backplane 1 12.

  • Page 114: Installing The Hard-Drive Backplane

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 115: Installing The System Top Cover

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 116: Installing The System Left Side Cover

    NOTE: It is recommended that you always use a static mat and static strap while working on components in the interior of the system. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet and peripherals.

  • Page 117: Control Panel

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 118: Installing The Control Panel-Tower Mode

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 119 Figure 64. Removing and Installing the Control Panel Module—Rack Mode 1. control panel module 2. screw Figure 65. Removing and Installing the Control Panel From the Control Panel Module—Rack Mode 1. control panel 2. control panel cable...

  • Page 120: Installing The Control Panel-Rack Mode

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 121: Installing The Control-Panel Board

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 122: Removing The Lcd Module-Tower Mode

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 123: Removing The Lcd Module-Rack Mode

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 124: Installing The Lcd Module-Rack Mode

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 125: Removing The Vga Module

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 126: System Board

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 127: Installing The System Board

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 128 Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. iDRAC7 User's Guide , at Import your new or existing iDRAC Enterprise license. For more information, see support.dell.com/manuals.

  • Page 129: Converting The System From Tower Mode To Rack Mode

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 130 If applicable, remove the system feet or wheel assembly. Open the system. Remove the system left side cover. Remove the system top cover. See Removing The System Top Cover. Remove the control panel. See Removing The Control Panel—Tower Mode. Remove the LCD module. See Removing The LCD Module—Tower Mode. Install the VGA module.
  • Page 131 17. Attach the mylar to cover the openings on the chassis where the system rear feet were installed in the tower mode. See figure for more information. Figure 72. Attaching the Mylar Cover 1. marking on chassis 2. mylar cover 18.
  • Page 132 Figure 73. Removing and Installing the System Ears 1. system in rack mode 2. rack ears (2) 3. screws (3) 22. Install the system in the rack. For more information, see the system's Rack Installation Guide.

  • Page 133: Troubleshooting Your System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 134: Troubleshooting A Serial I/O Device

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 135: Troubleshooting A Damaged System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 136: Troubleshooting The System Battery

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 137: Troubleshooting Cooling Fans

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 138: Troubleshooting An Internal Usb Key

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 139: Troubleshooting An Optical Drive

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 140: Troubleshooting Expansion Cards

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 141: Using System Diagnostics

    Dell Online Diagnostics Dell Online Diagnostics, a stand-alone suite of diagnostic programs or test modules, allows you to run diagnostic tests on the systems in a production environment, and helps you ensure maximum uptime of your systems. Online Diagnostics allows you to run diagnostic tests on chassis and storage components such as hard drives, physical memory, and network interface cards (NICs).

  • Page 142: System Diagnostic Controls

    Displays a time-stamped log of the results of all tests run on the system. This is displayed if at least one event description is recorded. Dell Enhanced Pre-boot System Assessment User Guide at For information about embedded system diagnostics, see the...

  • Page 143: Jumpers And Connectors

    Jumpers And Connectors System Board Jumper Settings For information on resetting the password jumper to disable a password, see Disabling A Forgotten Password. Table 5. System Board Jumper Settings Jumper Setting Description PWRD_EN The password feature is enabled (pins 2–4). (default) The password feature is disabled (pins 4–6).

  • Page 144: System Board Connectors

    System Board Connectors Figure 74. System Board Jumpers and Connectors Item Connector Description SLOT1 PCIe card connector 1 SLOT2 PCIe card connector 2 SLOT3 PCIe card connector 3 SLOT4 PCIe card connector 4 NIC1 NIC1 connector NIC2 NIC2 connector B1, B5, B9, B2, B6, B10 Memory module sockets FAN1 Cooling shroud fan connector...
  • Page 145 Backplane signal connector 2 FAN5 System fan connector PWR_CONN_1 Power connector BP_SIG0, BP_SIG1 Dell PowerEdge Express Flash (PCIe SSD) signal connector, backplane signal connector 1 FAN4 System fan connector LCD panel connector A3, A7, A11, A4, A8, A12 Memory module sockets...

  • Page 146: Disabling A Forgotten Password

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 147: Technical Specifications

    Technical Specifications Processor Processor type One or two Intel Xeon processor E5-2600 product family Expansion Bus Bus type PCI Express Generation 3 and 2 Expansion slots: (Slot 1) One full-height, full-length x8 link (Slot 2) One full-height, full-length x16 link (Slot 3) One full-height, full-length, x4 link NOTE: Slot 3 is PCI Express Generation 2 only.
  • Page 148 0 through 11 Eight plus four-hard drive systems Up to eight 3.5 inch, internal, hot-swappable SAS, SATA, SATA SSD, or Nearline SAS hard drives, and four Dell PowerEdge Express Flash devices (PCIe SSDs) Sixteen–hard-drive systems Up to sixteen 2.5 inch, internal, hot-swappable SAS,...
  • Page 149 Connectors Back Two 10/100/1000 Mbps Serial 9-pin, DTE, 16550-compatible Six Hi-Speed USB Host Video 15-pin VGA Front Two Hi-Speed USB Host Video 15-pin VGA NOTE: The front VGA port is available only with the rack configuration. External vFlash memory card One vFlash memory card slot Internal One 4-pin, USB 2.0-compliant...
  • Page 150 150 W processors are not supported. • Non-redundant power supplies are not supported. • Non Dell qualified peripheral cards and/or peripheral cards greater than 25 W are not supported. Environmental NOTE: For additional information about environmental measurements for specific system configurations, see dell.com/environmental_datasheets.
  • Page 151 Environmental Storage 1.87 G at 10 Hz to 500 Hz for 15 min (all six sides tested). Maximum Shock Operating One shock pulse in the positive z axis of 31 G for 2.6 ms in all operational orientations. Storage Six consecutively executed shock pulses in the positive and negative x, y, and z axes (one pulse on each side of the system) of 71 G for up to 2 ms.
  • Page 152 Environmental NOTE: Maximum corrosive contaminant levels measured at ≤50% relative humidity. Copper Coupon Corrosion Rate <300 Å/month per Class G1 as defined by ANSI/ ISA71.04-1985. Silver Coupon Corrosion Rate <200 Å/month as defined by AHSRAE TC9.9.

  • Page 153: System Messages

    System Messages LCD Messages NOTE: Applicable only if your system has an LCD display. The LCD messages consist of brief text messages that refer to events recorded in the System Event Log (SEL). For information on the SEL and configuring system management settings, see the systems management software documentation.
  • Page 154 Error Code Message Information AMP0302 name > current is greater than the upper warning Message The system board < threshold. name > current is outside of the optimum range. Details System board < Action 1. Review system power policy. 2. Check system logs for power related failures. 3.
  • Page 155 Error Code Message Information ASR0003 Message The watchdog timer power cycled the system. Details The operating system or an application failed to communicate within the time-out period. The system was power-cycled. Action Check the operating system, application, hardware, and system event log for exception events.
  • Page 156 Error Code Message Information Action Review the technical specifications for supported processor types. CPU0010 number > is throttled. Message CPU < Details The CPU is throttled due to thermal or power conditions. Action Review system logs for power or thermal exceptions. CPU0023 number >...
  • Page 157 Error Code Message Information 2. Turn off the system and remove input power for one minute. 3. Ensure the processor is seated correctly. 4. Reapply input power and turn on the system. 5. If the issue persists, see Getting Help. CPU0702 Message CPU bus parity error detected.
  • Page 158 Error Code Message Information 5. If the issue persists, see Getting Help. FAN0000 number > RPM is less than the lower warning threshold. Message Fan < Details Fan operating speed is out of range. Action Remove and reinstall the fan. If the issue persists, see Getting Help.
  • Page 159 Error Code Message Information Action Check if the cable is present, then reinstall or reconnect. MEM0000 Message Persistent correctable memory errors detected on a memory device location >. at location(s) < Details This is an early indicator of a possible future uncorrectable error. Action Re-seat the memory modules.
  • Page 160 Error Code Message Information location >. Power cycle system. LCD Message Memory mirror lost on < Details The memory may not be seated correctly, misconfigured, or has failed. Action Check the memory configuration. Re-seat the memory modules. If the issue persists, see Getting Help.
  • Page 161 Error Code Message Information Action Cycle input power, update component drivers, if device is removable, reinstall the device. PCI1320 Message A bus fatal error was detected on a component at bus bus >device< device >function < func >. < bus > device < device > function < func >. Power LCD Message Bus fatal error on bus <...
  • Page 162 Error Code Message Information number > removed from disk drive bay < bay >. Check drive. LCD Message Drive < Details The controller detected that the drive was removed. Action Verify drive installation. Re-seat the failed drive. If the issue persists, Getting Help.
  • Page 163 Error Code Message Information PSU0006 number > type mismatch. Message Power supply < LCD Message Power supply < number > is incorrectly configured. Check PSU. Details Power supplies should be of the same input type and power rating. Action Install matched power supplies and review proper configuration in this manual.
  • Page 164 Error Code Message Information PSU0034 number >. Message An under voltage fault detected on power supply < LCD Message An under voltage fault detected on PSU < number >. Check power source. Details This failure may be the result of an electrical issue with cables or subsystem components in the system.
  • Page 165 Error Code Message Information PSU1201 Message Power supply redundancy is lost. Details The power supply tries to operate in a degraded state. System Performance and power redundancy may be degraded or lost. Action Check input power. Reinstall the power supply. If the issue persists, Getting Help.
  • Page 166 Error Code Message Information Details An error was reported during a SD card read or write. Action Reseat the flash media. If the problem persists, see Getting Help. RFM1014 name > is write protected. Message Removable Flash Media < name > is write protected. Check SD Card. LCD Message Removable Flash Media <...
  • Page 167 Error Code Message Information SEC0031 Message The chassis is open while the power is on. LCD Message Intrusion detected. Check chassis cover. Details The chassis is open. System performance may be degraded, and security may be compromised. Action Close the chassis. Check system logs. SEC0033 Message The chassis is open while the power is off.
  • Page 168 Error Code Message Information Action Re-configure system to the minimum supported configuration. If issues persists, contact support. TMP0118 Message The system inlet temperature is less than the lower warning threshold. LCD Message System inlet temperature is outside of range. Details Ambient air temperature is too cool.

  • Page 169: Warning Messages

    Error Code Message Information Action 1. Review system logs for power supply exceptions. 2. Re-configure the system to minimum configuration, inspect and reinstall system cables. 3. If the issue persists, see Getting Help. Warning Messages A warning message alerts you to a possible problem and prompts you to respond before the system continues a task. For example, before you format a hard drive, a message warns you that you may lose all data on the hard drive.

  • Page 171: Getting Help

    Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: Visit dell.com/support...

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