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HP Pavilion dv3-4100 - Entertainment Notebook PC User Manual

User guide - windows 7
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Summary of Contents for HP Pavilion dv3-4100 - Entertainment Notebook PC

  • Page 1 User Guide...
  • Page 2 Bluetooth is a trademark owned by its To obtain the latest information in the User proprietor and used by Hewlett-Packard Guide, go to the HP Web site at Company under license. SD Logo is a http://www.hp.com/support.
  • Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 4 Safety warning notice...

  • Page 5: Table Of Contents

    Table of contents 1 Notebook tour ..............................1 Identifying the hardware ........................1 Top components ........................1 TouchPad ......................1 Lights ........................2 Buttons and fingerprint reader (select models only) ..........3 Keys ........................4 Front components ........................ 4 Right-side components ......................5 Left-side components ......................
  • Page 6 Cannot connect to a WLAN ....................22 Cannot connect to a preferred WLAN network ..............23 Network icon is not displayed .................... 23 Current WLAN network security codes are unavailable ............ 23 WLAN connection is very weak ..................24 Cannot connect to the wireless router ................24 Connecting to a local area network (LAN) ..................
  • Page 7 A movie stops, skips, or plays erratically ................44 A movie is not visible on an external display ..............44 The process of burning a disc does not begin, or it stops before completion ....44 A DVD or BD playing in Windows Media Player produces no sound or display ....45 A device driver must be reinstalled ..................
  • Page 8 Conserving battery power ....................59 Storing a battery ........................ 59 Disposing of a used battery ....................60 Replacing the battery ......................60 Shutting down the computer ....................... 60 Switching between graphics modes (select models only) ..............62 6 Drives ................................63 Identifying installed drives ........................
  • Page 9 8 External media cards ............................ 78 Using Digital Media Slot cards ......................78 Inserting a digital card ......................78 Removing a digital card ..................... 79 9 Memory modules ............................80 Adding or replacing memory modules ....................80 Adding or replacing a memory module in the expansion memory module slot ....80 Upgrading a memory module in the primary memory module slot ........
  • Page 10 Appendix B Software updates ........................103 Updating the BIOS ........................... 104 Determining the BIOS version ..................104 Downloading a BIOS update ................... 104 Updating programs and drivers ......................106 Index ................................. 107...

  • Page 11: Notebook Tour

    Notebook tour Identifying the hardware Components included with the computer may vary by region and model. The illustrations in this chapter identify the standard features on most computer models. To see a list of hardware installed in the computer: Select Start > Control Panel > System and Security. In the System area, click Device Manager.

  • Page 12: Lights

    Lights Component Description TouchPad light On: TouchPad is disabled. Caps lock light On: Caps lock is on. ● Power light On: Power is on. ● Blinking: The computer is in the Sleep state. NOTE: Another power light is located on the left side of the computer. Mute light On: Speaker sound is off.

  • Page 13: Buttons And Fingerprint Reader (Select Models Only)

    Buttons and fingerprint reader (select models only) Component Description ● Power button* When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep.

  • Page 14: Keys

    Keys Component Description Displays system information when pressed in combination with key. Displays system information when pressed in combination with key. Windows logo key Displays the Windows Start menu. Windows applications key Displays a shortcut menu for items beneath the pointer. Action keys Execute frequently used functions.

  • Page 15: Right-Side Components

    Component Description Digital Media Slot Supports the following optional digital card formats: ● Memory Stick (MS) ● Memory Stick Pro (MSP) ● MultiMediaCard (MMC) ● Secure Digital High Capacity (SDHC) Memory card (standard and large size) ● xD-Picture card (XD) Speakers (2) Produce sound.

  • Page 16: Left-Side Components

    Left-side components Component Description Security cable slot Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. Vents (2) Enable airflow to cool internal components.

  • Page 17: Display Components

    Component Description ● (10) Drive light White: The hard drive is being accessed. ● Amber: HP ProtectSmart Hard Drive Protection has temporarily parked the hard drive. ● (11) Power light On: Power is on. ● Blinking: The computer is in the Sleep state. NOTE: Another power light is located next to the power button.

  • Page 18: Bottom Components

    Bottom components Component Description Hard drive bay Holds the hard drive. Vents (6) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. Memory/Wireless module compartment Holds a wireless LAN module, a wireless WAN module, and memory modules.

  • Page 19: Additional Hardware Components

    Component Description WLAN antennas (2)* Send and receive wireless signals to communicate with wireless local area networks (WLAN). WWAN antennas (2)* Send and receive wireless signals to communicate with wireless wide-area networks (WWAN). *The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions.

  • Page 20: Identifying The Labels

    Component Description Power cord* Connects an AC adapter to an AC outlet. AC adapter Converts AC power to DC power. Battery* Powers the computer when the computer is not plugged into external power. *Batteries and power cords vary in appearance by region and country. Identifying the labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer.
  • Page 21 ● SIM (subscriber identity module) label (select models only)—Provides the ICCID (Integrated Circuit Card Identifier) of your SIM. This label is located inside the battery bay. ● HP Mobile Broadband Module serial number label (select models only)—Provides the serial number of your HP Mobile Broadband Module. This label is located inside the battery bay. Identifying the labels...

  • Page 22: Wireless And Local Area Network

    Wireless and local area network Using wireless devices Wireless technology transfers data across radio waves instead of wires. Your computer may be equipped with one or more of the following wireless devices: ● Wireless local area network (WLAN) device—Connects the computer to wireless local area networks (commonly referred to as Wi-Fi networks, wireless LANs, or WLANs) in corporate offices, your home, and public places such as airports, restaurants, coffee shops, hotels, and universities.

  • Page 23: Identifying Wireless And Network Status Icons

    Identifying wireless and network status icons Icon Name Description Wireless (connected) Identifies the location of the wireless light and the wireless action key on the computer. Also identifies the Wireless Assistant software on the computer and indicates that one or more of the wireless devices are on. Wireless (disconnected) Identifies the Wireless Assistant software on the computer and indicates that all of the wireless devices are off.

  • Page 24: Using Hp Wireless Assistant Software

    Because the wireless devices are enabled at the factory, you can use the wireless action key to turn on or turn off the wireless devices simultaneously. Individual wireless devices can be controlled through HP Wireless Assistant software. Using HP Wireless Assistant software A wireless device can be turned on or off using HP Wireless Assistant software.

  • Page 25: Using A Wlan

    Using a WLAN With a WLAN device, you can access a wireless local area network (WLAN), which is composed of other computers and accessories that are linked by a wireless router or a wireless access point. NOTE: The terms wireless router and wireless access point are often used interchangeably. ●...

  • Page 26: Connecting To A Wlan

    When you set up a WLAN or access an existing WLAN, always enable security features to protect your network from unauthorized access. The common security levels are Wi-Fi Protected Access (WPA)-Personal and Wired Equivalent Privacy (WEP). Because wireless radio signals travel outside the network, other WLAN devices can pick up unprotected signals and either connect to your network (uninvited) or capture information being sent across it.

  • Page 27: Roaming To Another Network

    After the connection is made, place the mouse pointer over the network icon in the notification area, at the far right of the taskbar, to verify the name and status of the connection. NOTE: The functional range (how far your wireless signals travel) depends on WLAN implementation, router manufacturer, and interference from other electronic devices or structural barriers such as walls and floors.

  • Page 28: Using Hp Mobile Broadband

    Using HP Mobile Broadband HP Mobile Broadband enables your computer to use wireless wide area networks (WWANs) to access the Internet from more places and over larger areas than it can by using WLANs. Using HP Mobile Broadband requires a network service provider (called a mobile network operator), which in most cases is a mobile phone network operator.

  • Page 29: Removing A Sim

    Insert the SIM card into the slot. Replace the battery. NOTE: HP Mobile Broadband will be disabled if the battery is not replaced. Turn the computer right-side up, and then reconnect external power and external devices. Turn on the computer. Removing a SIM To remove a SIM: Shut down the computer.
  • Page 30 Push in on the SIM card (1) to release it, and then remove the SIM card (2). Replace the battery. Turn the computer right-side up, and then reconnect external power and external devices. Turn on the computer. Chapter 2 Wireless and local area network...

  • Page 31: Using Bluetooth Wireless Devices

    Using Bluetooth wireless devices A Bluetooth device provides short-range wireless communications that replace the physical cable connections that traditionally link electronic devices such as the following: ● Computers (desktop, notebook, PDA) ● Phones (cellular, cordless, smart phone) ● Imaging devices (printer, camera) ●...

  • Page 32: Troubleshooting Wireless Connection Problems

    Troubleshooting wireless connection problems Some possible causes for wireless connection problems include the following: ● Network configuration (SSID or security) has been changed. ● Wireless device is not installed correctly or has been disabled. ● Wireless device or router hardware has failed. ●...

  • Page 33: Cannot Connect To A Preferred Wlan Network

    Cannot connect to a preferred WLAN network Windows can automatically repair a corrupted WLAN connection: ● If there is a network icon in the notification area, at the far right of the taskbar, right-click the icon, and then click Troubleshoot problems. Windows resets your network device and attempts to reconnect to one of the preferred networks.

  • Page 34: Wlan Connection Is Very Weak

    If you are provided with new wireless network keys and SSID for a network, and if you have previously connected to that network, these steps to connect to the network: Select Start > Control Panel > Network and Internet > Network and Sharing Center. Click Manage wireless networks in the left panel.

  • Page 35: Connecting To A Local Area Network (Lan)

    Connecting to a local area network (LAN) Connecting to a local area network (LAN) requires an 8-pin, RJ-45 network cable (purchased separately). If the network cable contains noise suppression circuitry (1), which prevents interference from TV and radio reception, orient the circuitry end of the cable (2) toward the device. To connect the network cable: WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not plug a...

  • Page 36: Pointing Devices And Keyboard

    Pointing devices and keyboard Using pointing devices NOTE: In addition to the TouchPad, you can also connect an external USB mouse to one of the USB ports on the computer. Setting pointing device preferences Use Mouse Properties in Windows® to customize settings for pointing devices, such as button configuration, click speed, and pointer options.

  • Page 37: Using Touchpad Gestures

    Using TouchPad gestures The TouchPad supports a variety of TouchPad gestures. To activate the TouchPad gestures, place two fingers on the TouchPad at the same time as described in the following sections. The TouchPad gestures described in this section are enabled at the factory. To disable or reenable these gestures: Double-click on the Synaptics icon in the notification area, at the far right of the taskbar, and then click the Device Settings tab.

  • Page 38: Pinching

    Pinching Pinching allows you to zoom in or out on items such as PDFs, images, and photos. To pinch: ● Zoom in by holding two fingers together on the TouchPad, and then pull the fingers apart to increase an object's size. ●...
  • Page 39 Using pointing devices...

  • Page 40: Using The Action Keys

    Using the action keys Action keys are customized actions that are assigned to specific keys at the top of the keyboard. To use an action key, press and hold this key to activate the assigned action. NOTE: Depending on the application you are using, pressing and one of the action keys will open a specific shortcut menu within that application.
  • Page 41 Icon Action Description Increase volume Increases speaker sound incrementally when you hold down this key. Mute/Restore volume Mutes or restores speaker sound. Wireless Turns the wireless feature on or off. NOTE: This key does not establish a wireless connection. To establish a wireless connection, a wireless network must be set up.

  • Page 42: Using The Hotkeys

    Using the hotkeys Hotkeys are combinations of the key (1) and either the key (2) or one of the arrow keys (3). Icon Function Hotkey Description Display system information. fn+esc Displays information about system hardware components and the system BIOS version number. Scroll up.

  • Page 43: Multimedia

    Multimedia Multimedia features Your computer includes multimedia features that allow you to listen to music, watch movies, and view pictures. Your computer may include the following multimedia components: ● Optical drive for playing audio and video discs ● Integrated speakers for listening to music ●...
  • Page 44 Component Description Internal microphones (2) Record sound. Webcam light Turns on when video software accesses the webcam. Webcam Records video and captures still photographs. Decrease volume action key To decrease the volume, press the action key. Increase volume action key To increase the volume, press the action key.

  • Page 45: Using The Media Activity Functions

    Using the media activity functions The media activity action keys control the play of an audio CD, or a DVD or BD that is inserted into the optical drive. Using the media activity action keys Media activity is controlled by the f5, f6, f7, and action keys.

  • Page 46: Using Hp Mediasmart Software

    Using HP MediaSmart software Your computer has preinstalled HP MediaSmart software. MediaSmart turns your computer into a mobile entertainment center. You can enjoy music and DVD and BD movies. You can also view Internet TV and live TV, and manage and edit your photo collections. NOTE: You must purchase an optional external TV tuner to watch, record, and pause live TV on the computer.

  • Page 47: Audio

    Audio Your computer enables you to use a variety of audio features: ● Play music using your computer speakers and/or connected external speakers ● Record sound using the internal microphone or connect an external microphone ● Download music from the Internet ●...
  • Page 48 NOTE: For best results when recording, speak directly into the microphone and record sound in a setting free of background noise. To confirm or change the audio settings on your computer, select Start > Control Panel > Hardware and Sound > Sound. Chapter 4 Multimedia...

  • Page 49: Video

    Video Your computer enables you to use a variety of video features: ● Watch movies ● Play games over the Internet ● Edit pictures and video and create presentations ● Connect external video devices ● Watch TV over the Internet, or watch, record and pause live TV using a TV tuner accessory (purchased separately) Connecting an external monitor or projector The external monitor port connects an external display device, such as an external monitor or a...

  • Page 50: Configuring Audio For Hdmi (Select Models Only)

    To connect a video or audio device to the HDMI port: Connect one end of the HDMI cable to the HDMI port on the computer. Connect the other end of the cable to the video device, according to the device manufacturer’s instructions.

  • Page 51: Webcam

    Webcam Your computer includes an integrated webcam, located at the top of the display. The webcam allows you to capture and share video. To use the webcam, double-click the HP MediaSmart icon on the desktop. For optimum performance, observe the following guidelines while using the webcam: ●...

  • Page 52: The Computer Does Not Detect The Optical Drive

    Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces. NOTE: If the tray is not fully accessible, tilt the disc carefully as you remove it. Close the disc tray and place the disc in a protective case.

  • Page 53: A Disc Does Not Play

    A disc does not play ● Save your work and close all open programs before playing a disc. ● Log off the Internet before playing a disc. ● Be sure that you insert the disc properly. ● Be sure that the disc is clean. If necessary, clean the disc with filtered water and a lint-free cloth. Wipe from the center of the disc to the outer edge.

  • Page 54: A Movie Stops, Skips, Or Plays Erratically

    A movie stops, skips, or plays erratically ● Press the Play button. You may have accidentally paused the movie. ● Clean the disc. ● Conserve system resources by trying the following suggestions: ◦ Log off the Internet. ◦ Change the color properties of the desktop: 1.

  • Page 55: A Dvd Or Bd Playing In Windows Media Player Produces No Sound Or Display

    A DVD or BD playing in Windows Media Player produces no sound or display Use MediaSmart to play a DVD or BD. MediaSmart is installed on the computer. A device driver must be reinstalled Remove any discs from the optical drive. Select Start >...

  • Page 56: Obtaining The Latest Windows Device Drivers

    After the file is downloaded, navigate to the folder where the file was stored, and double-click the file to install. If prompted to do so, restart your computer after the installation is complete, and then verify the operation of the device. Obtaining the latest Windows device drivers You can obtain the latest Windows device drivers by using Windows Update.

  • Page 57: Power Management

    Power management Setting power options Using power-saving states The computer has two power-saving states enabled at the factory: Sleep and Hibernation. When Sleep is initiated, the power lights blink and the screen clears. Your work is saved to memory, letting you exit Sleep faster than exiting Hibernation. If the computer is in the Sleep state for an extended period or if the battery reaches a critical battery level while in the Sleep state, the computer initiates Hibernation.

  • Page 58: Initiating And Exiting Hibernation

    When the computer exits Sleep, the power lights turn on and your work returns to the screen where you stopped working. NOTE: If you have set a password to be required on wakeup, you must enter your Windows password before your work will return to the screen. Initiating and exiting Hibernation The system is set at the factory to initiate Hibernation after 1,080 minutes (18 hours) of inactivity when running on either battery power or external power, or when the battery reaches a critical battery...

  • Page 59: Viewing The Current Power Plan

    Viewing the current power plan Click the battery meter icon in the notification area, at the far right of the taskbar. ▲ – or – Select Start > Control Panel > System and Security > Power Options. Selecting a different power plan Click the battery meter icon in the notification area, and then select a power plan from the list.

  • Page 60: Connecting The Ac Adapter

    WARNING! To reduce potential safety issues, use only the AC adapter provided with the computer, a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP. ● Approved AC adapter ● Optional docking device or expansion product Connect the computer to external AC power under any of the following conditions: WARNING! Do not charge the computer battery while you are onboard aircraft.

  • Page 61: Testing An Ac Adapter

    Plug the other end of the power cord into an AC outlet (3). Testing an AC adapter Test the AC adapter if the computer exhibits any of the following symptoms when it is connected to AC power: ● The computer will not turn on. ●...

  • Page 62: Identifying Batteries

    WARNING! To reduce potential safety issues, use only the battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from HP. Computer battery life varies, depending on power management settings, programs running on the computer, display brightness, external devices connected to the computer, and other factors.

  • Page 63: Charging A Battery

    Align the tabs on the battery with the notches on the computer, insert the battery (1), and then ▲ pivot the battery downward (2) into the battery bay. The battery release latch (3) automatically locks the battery into place. To remove the battery: Slide the battery release latch (1) to release the battery.

  • Page 64: Maximizing Battery Discharge Time

    To prolong battery life and optimize the accuracy of battery charge displays, follow these recommendations: ● If you are charging a new battery, charge it fully before turning on the computer. ● Charge the battery until the battery light turns white. NOTE: If the computer is on while the battery is charging, the battery meter in the notification area may show 100 percent charge before the battery is fully charged.
  • Page 65 The computer takes the following actions for a critical battery level: ● If Hibernation is enabled and the computer is on or in the Sleep state, the computer initiates Hibernation. ● If Hibernation is disabled and the computer is on or in the Sleep state, the computer remains briefly in the Sleep state, and then shuts down and loses any unsaved information.

  • Page 66: Resolving A Low Battery Level

    Resolving a low battery level CAUTION: To reduce the risk of losing information when the computer reaches a critical battery level and has initiated Hibernation, do not restore power until the power lights turn off. Resolving a low battery level when external power is available Connect one of the following devices: ▲...

  • Page 67: Step 2: Disable Hibernation And Sleep

    To fully charge the battery: Insert the battery into the computer. Connect the computer to an AC adapter, optional power adapter, optional expansion product, or optional docking device, and then plug the adapter or device into external power. The battery light on the computer turns amber. Leave the computer plugged into external power until the battery is fully charged.
  • Page 68 To discharge a battery: Unplug the computer from its external power source, but do not turn off the computer. Run the computer on battery power until the battery is discharged. The battery light begins to blink when the battery has discharged to a low battery level. When the battery is discharged, the battery light turns off and the computer shuts down.

  • Page 69: Step 4: Fully Recharge The Battery

    Step 4: Fully recharge the battery To recharge the battery: Plug the computer into external power and maintain external power until the battery is fully recharged. When the battery is recharged, the battery light on the computer turns white. You can use the computer while the battery is recharging, but the battery will charge faster if the computer is off.

  • Page 70: Disposing Of A Used Battery

    If a computer will be unused and unplugged from external power for more than 2 weeks, remove the battery and store it separately. To prolong the charge of a stored battery, place it in a cool, dry place. NOTE: A stored battery should be checked every 6 months. If the capacity is less than 50 percent, recharge the battery before returning it to storage.
  • Page 71 NOTE: If the computer is in the Sleep state or in Hibernation, you must first exit Sleep or Hibernation before shutdown is possible. Save your work and close all open programs. Click Start. Click Shut down. If the computer is unresponsive and you are unable to use the preceding shutdown procedures, try the following emergency procedures in the sequence provided: ●...

  • Page 72: Switching Between Graphics Modes (Select Models Only)

    Switching between graphics modes (select models only) The computer is equipped with switchable graphics and has two modes for processing graphics. When switching from AC power to battery power, the computer switches from High-performance mode to Power-saving mode to conserve battery life. Similarly, when switching from battery power to AC power, the computer switches back to the High-performance mode.

  • Page 73: Drives

    Drives Identifying installed drives Your computer includes a solid state drive (SSD) with solid-state memory. Because it has no moving parts, an SSD does not generate as much heat as other hard drives. To view the drives installed on the computer, select Start > Computer. Handling drives Drives are fragile device components that must be handled with care.

  • Page 74: Using An Optical Drive

    CAUTION: To reduce the risk of damage to the computer, damage to a drive, or loss of information, observe these precautions: Before you move a computer that is connected to an external hard drive, initiate Sleep and allow the screen to clear, or properly disconnect the external hard drive. Before handling a drive, discharge static electricity by touching the unpainted metal surface of the drive.

  • Page 75: Using Optical Discs

    ● LightScribe DVD±RW/R and CD-RW Combo drive with Double-Layer (DL) support ● Blu-ray ROM DVD±R/RW SuperMulti DL Drive ● Blu-ray ROM with LightScribe DVD±R/RW SuperMulti DL Drive NOTE: Some of the drives in the preceding list may not be supported by your computer. Using optical discs An optical drive, such as a DVD-ROM drive, supports optical discs (CDs and DVDs).

  • Page 76: Cd-R Discs

    CD-R discs CD-R (write-once) discs are widely used for creating a permanent copy of data that can be shared as needed. Typical uses include the following: ● Distributing large presentations ● Sharing scanned and digital photos, video clips, and written data ●...

  • Page 77: Playing A Cd, Dvd, Or Bd

    Typical uses include the following: ● Storage of large amounts of data ● High-definition video playback and storage ● Video games NOTE: As Blu-ray is a new format containing new technologies, certain disc, digital connection, compatibility, and/or performance issues may arise, and do not constitute defects in the product. Flawless playback on all systems is not guaranteed.

  • Page 78: Changing Dvd Region Settings

    Click Choose a default, and then select one of the available options for each media type listed. Click Save to confirm your selections. NOTE: For more information about AutoPlay, refer to Help and Support. Changing DVD region settings Most DVDs that contain copyrighted files also contain region codes. The region codes help protect copyrights internationally.

  • Page 79: Copying A Cd Or Dvd

    Copying a CD or DVD Select Start > All Programs > CyberLink DVD Suites > Power2Go. Insert the disc you want to copy into the optical drive. Click Copy at the bottom right of the screen. Power2Go reads the source disc and copies the data to a temporary folder on your hard drive. When prompted, remove the source disc from the optical drive and insert a blank disc into the drive.

  • Page 80: Removing An Optical Disc (Cd, Dvd, Or Bd)

    Right-click Start, click Open Windows Explorer, and navigate to the folder where the source files are stored. Open the folder, and then drag the files to the drive that contains the blank optical disc. Initiate the burning process as directed by the program you have selected. For specific instructions, refer to the software manufacturer's instructions, which may be provided with the software, on disc, or on the manufacturer's Web site.

  • Page 81: Using Disk Cleanup

    HP recommends defragmenting your hard drive at least once a month. You may set Disk Defragmenter to run on a monthly schedule, but you can defragment your computer manually at any time. NOTE: If your computer includes an SSD, it is not necessary to run Disk Defragmenter. To run Disk Defragmenter: Select Start >...

  • Page 82: Using Hp Protectsmart Hard Drive Protection Software

    The icon in the Mobility Center may not show the most up-to-date status for the drive. For immediate updates after a change in status, you need to enable the notification area icon. To enable the notification area icon: Select Start > Control Panel > Hardware and Sound > HP ProtectSmart Hard Drive Protection.

  • Page 83: Replacing The Hard Drive

    Replacing the hard drive CAUTION: To prevent information loss or an unresponsive system: Shut down the computer before removing the hard drive from the hard drive bay. Do not remove the hard drive while the computer is on, in the Sleep state, or in Hibernation. If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing the power button.
  • Page 84 Install the 4 screws (2), and then reconnect the hard drive cable (3). Align the tabs (1) on the hard drive cover with the notches on the computer . Close the cover (2). Tighten the hard drive cover screw (3). Replace the battery.

  • Page 85: External Devices

    External devices Using a USB device A USB port connects an optional external device, such as a USB keyboard, mouse, drive, printer, scanner, or hub, to the computer or to an optional expansion product. Some USB devices may require additional support software, which is usually included with the device.
  • Page 86 CAUTION: To prevent damage to a USB connector, do not pull on the cable to remove the USB device. To remove a USB device: Click the Safely Remove Hardware and Eject Media icon in the notification area, at the far right of the taskbar.

  • Page 87: Using An Esata Device

    Using an eSATA device An eSATA port connects an optional high-performance eSATA component, such as an eSATA external hard drive. Some eSATA devices may require additional support software, which is usually included with the device. For more information about device-specific software, refer to the manufacturer's instructions. NOTE: The eSATA port also supports an optional USB device.

  • Page 88: External Media Cards

    External media cards Using Digital Media Slot cards Optional digital cards provide secure data storage and convenient data sharing. These cards are often used with digital media–equipped cameras and PDAs as well as with other computers. The Digital Media Slot supports the following digital card formats: ●...

  • Page 89: Removing A Digital Card

    Insert the card into the Digital Media Slot, and then push in on the card until it is firmly seated. You will hear a sound when the device has been detected, and a menu of options may be displayed. Removing a digital card CAUTION: To prevent loss of data or an unresponsive system, use the following procedure to safely remove the digital card.

  • Page 90: Memory Modules

    Memory modules Adding or replacing memory modules The computer has one memory module compartment, which is located on the bottom of the computer. The memory capacity of the computer can be upgraded by adding a memory module to the vacant expansion memory module slot or by upgrading the existing memory module in the primary memory module slot.
  • Page 91 Lift the memory/wireless module compartment cover (2) away from the computer. Remove the memory module from the expansion memory slot: Pull away the retention clips (1) on each side of the memory module. The memory module tilts up. CAUTION: To prevent damage to the memory module, hold the memory module by the edges only.
  • Page 92 Insert a memory module in the expansion memory slot: Align the notched edge (1) of the memory module with the tab in the memory module slot. CAUTION: To prevent damage to the memory module, hold the memory module by the edges only.

  • Page 93: Upgrading A Memory Module In The Primary Memory Module Slot

    Turn the computer right-side up, and then reconnect external power and external devices. Turn on the computer. Upgrading a memory module in the primary memory module slot The expansion memory module slot is stacked above the primary memory module slot. To upgrade a memory module in the primary memory module slot, follow these steps: Save your work.
  • Page 94 Grasp the edge of the memory module (2), and gently pull the module out of the memory module slot. To protect a memory module after removal, place it in an electrostatic-safe container. Insert a memory module in the primary memory module slot: Align the notched edge (1) of the memory module with the tab in the memory module slot.
  • Page 95 NOTE: If you removed a memory module from the expansion memory slot before removing the primary memory module, replace the memory module in the expansion memory module slot. Close the cover (2). Tighten the memory/wireless module compartment cover screw (3). Replace the battery.

  • Page 96: 10 Security

    10 Security Protecting the computer Standard security features provided by the Windows® operating system and the non-Windows Setup Utility can protect your personal settings and data from a variety of risks. Follow the procedures in this guide to use the following features: ●...

  • Page 97: Using Passwords

    Using passwords A password is a group of characters that you choose to secure your computer information. Several types of passwords can be set, depending on how you want to control access to your information. Passwords can be set in Windows or in the non-Windows Setup Utility preinstalled on the computer. CAUTION: To prevent being locked out of the computer, record each password you set.

  • Page 98: Setting Passwords In Setup Utility

    Setting passwords in Setup Utility Password Function Administrator password* ● Protects access to Setup Utility. ● After this password is set, it must be entered each time you access Setup Utility. CAUTION: If you forget your administrator password, you cannot access Setup Utility. Power-on password* ●...

  • Page 99: Managing An Administrator Password

    Managing an administrator password To set, change, or delete this password, follow these steps: Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press f10. –...

  • Page 100: Managing A Power-On Password

    Managing a power-on password To set, change, or delete this password, follow these steps: Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press f10. –...

  • Page 101: Using Antivirus Software

    Using antivirus software When you use the computer to access e-mail, a network, or the Internet, you expose it to computer viruses. Computer viruses can disable the operating system, programs, or utilities, or cause them to function abnormally. Antivirus software can detect most viruses, destroy them, and in most cases, repair any damage they have caused.

  • Page 102: Using Firewall Software

    Using firewall software When you use the computer for e-mail, network, or Internet access, unauthorized persons may be able to gain access to the computer, your personal files, and information about you. Use the firewall software preinstalled on the computer to protect your privacy. Firewall features include logging and reporting of network activity, and automatic monitoring of all incoming and outgoing traffic.

  • Page 103: Installing Critical Security Updates

    Installing critical security updates CAUTION: Microsoft sends alerts regarding critical updates. To protect the computer from security breaches and computer viruses, install all critical updates from Microsoft as soon as you receive an alert. Updates to the operating system and other software may have become available after the computer was shipped.

  • Page 104: Installing An Optional Security Cable

    Installing an optional security cable NOTE: A security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. Loop the security cable around a secured object. Insert the key (1) into the cable lock (2). Insert the cable lock into the security cable slot on the computer (3), and then lock the cable lock with the key.

  • Page 105: Locating The Fingerprint Reader

    Locating the fingerprint reader The fingerprint reader is a small metallic sensor that is located in one of the following areas of your computer: ● Near the bottom of the TouchPad ● On the right side of the keyboard ● On the upper-right side of the display ●...

  • Page 106: Using Your Registered Fingerprint To Log On To Windows

    When the fingerprint is registered successfully, the “Register a Fingerprint” page opens again, allowing you to register more fingerprints. Repeat steps 5 through 7 to register additional fingerprints. When you are finished registering fingerprints, click Next. If you register only one fingerprint, a message recommends that you register additional fingerprints.

  • Page 107: Appendix A Setup Utility

    Setup Utility Starting Setup Utility Setup Utility is a ROM-based information and customization utility that can be used even when your Windows® operating system is not working. NOTE: The fingerprint reader (select models only) cannot be used to access Setup Utility. The utility reports information about the computer and provides settings for startup, security, and other preferences.

  • Page 108: Using Setup Utility

    Using Setup Utility Changing the language of Setup Utility The following procedure explains how to change the language of Setup Utility. If Setup Utility is not already running, begin at step 1. If Setup Utility is already running, begin at step 2. Open Setup Utility by turning on or restarting the computer.

  • Page 109: Displaying System Information

    Displaying system information The following procedure explains how to display system information in Setup Utility. If Setup Utility is not open, begin at step 1. If Setup Utility is open, begin at step 2. Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu”...
  • Page 110 After either choice, the computer restarts in Windows. 100 Appendix A Setup Utility...

  • Page 111: Setup Utility Menus

    Setup Utility menus The menu tables in this section provide an overview of Setup Utility options. NOTE: Some of the Setup Utility menu items listed in this chapter may not be supported by your computer. Main menu Select To do this ●...

  • Page 112: Diagnostics Menu

    Select To do this Fan Always On Enable/disable Fan Always On. When enabled, the computer fan will always be on. Boot Options Set the following boot options: ● Delay (seconds)―Set the delay for the functions of Setup Utility in intervals of 5 seconds each (0, 5, 10, 15, 20).

  • Page 113: Appendix B Software Updates

    Software updates Updated versions of the software provided with your computer may be available on the HP Web site. Most software and BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.

  • Page 114: Updating The Bios

    Updating the BIOS To update the BIOS, first determine what BIOS version you currently have, and then download and install the new BIOS. Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer, you need to know the version of the system BIOS currently installed.
  • Page 115 Make a note of the path to the location on your hard drive where the BIOS update will be downloaded. You will need to access this path when you are ready to install the update. NOTE: If you connect your computer to a network, consult the network administrator before installing any software updates, especially system BIOS updates.

  • Page 116: Updating Programs And Drivers

    Updating programs and drivers To download and install software other than a BIOS update, follow these steps: To use the HP Web site: Open your Web browser, go to http://www.hp.com/support, and select your country or region. Click the option for software and driver downloads, type your computer model number in the Search box, and then press enter.

  • Page 117: Index

    Index Symbols/Numerics airport security devices 64 bays 1394 Power Saving 101 antennas 8 battery 8, 10 antivirus software, using 91 hard drive 8 applications key, Windows 4 AC adapter audio devices, connecting playing 67 connecting 50 external 37 removing 70 identifying 10 audio functions, checking 37 BIOS, updating 104...
  • Page 118 components Hibernation exiting 48 additional hardware 9 earbuds 34 bottom 8 encryption 16 initiated during critical battery display 7 End hotkey 32 level 55 front 4 eSATA cable, connecting 77 initiating 48 left-side 6 eSATA devices high-definition devices, right-side 5 connecting 77 connecting 39 top 1...
  • Page 119 keys media activity action keys 35 media controls network cable action 4 esc 4 decrease volume action connecting 25 fn 4 key 30 noise suppression circuitry 25 Windows applications 4 increase volume action network icon 13, 23 Windows logo 4 key 31 network jack, identifying 6 mute or restore action key 31...
  • Page 120 Processor C6 State 101 shutting down 60 optical drive detection 42 Windows drivers 46 Product Key 10 product name and number, inserting 18 turning off the computer 60 computer 10 removing 19 programs SIM label 11 unresponsive system 60 updating 106 Sleep updates, software 103 using 36...
  • Page 121 WLAN antenna, identifying 9 WLAN device 10, 12 WLAN label 10 writable media 47 WWAN antenna, identifying 9 WWAN device 18 zooming TouchPad gesture 28 Index 111...

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