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•
You cannot access some options without a
subscription. Contact your service provider for
more details.
The touch screen responds slowly or improperly
If your phone has a touch screen and the touch screen
is not responding properly, try the following:
•
Remove any protective covers from the touch
screen. Protective covers may prevent the
device from recognising your inputs and are not
recommended for touch screen devices.
•
Ensure that your hands are clean and dry when
tapping the touch screen.
•
Restart your phone to clear any temporary
software bugs.
•
Ensure that your phone software is upgraded to the
latest version.
•
If the touch screen is scratched or damaged, take it
to your local Samsung Service Centre.
Calls are being dropped
When you are in areas with weak signals or poor
reception, you may lose your connection to the
network. Move to another area and try again.
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