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Error messages appear when opening music
files
Some music files may not play on your Samsung mobile
phone for a variety of reasons. If you receive error
messages when opening music files on your phone, try the
following:
•
Free some memory by transferring files to a PC or
deleting files from your phone.
•
Ensure that the music file is not Digital Rights
Management (DRM)-protected. If the file is
DRMprotected, ensure that you have the appropriate
license or key to play the file.
•
Ensure that your phone supports the file type.
Another Bluetooth device is not located
•
Ensure that the Bluetooth wireless feature is activated on
your phone.
•
Ensure that the Bluetooth wireless feature is activated on
the device you wish to connect to, if necessary.
114
Troubleshooting
•
Ensure that your phone and the other Bluetooth device
are within the maximum Bluetooth range (10 m). If the
tips above do not solve the problem, contact a Samsung
Service Centre.
A connection is not established when you
connect the phone to a PC
•
Ensure that the PC data cable you are using is compatible
with your phone.
•
Ensure that you have the proper drivers installed and
updated on your PC.
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