Axis Q6032-E PTZ User Manual page 51

AXIS Q6032-E PTZ Dome Network Camera
Troubleshooting
Problems uploading files
Limited space
Motion Detection triggers unexpectedly
Changes in luminance
Storage and disk management problems
Video cannot be recorded
SD card cannot be mounted
Condensation in dome
Blurred image
Focus, zoom, and fan
Remote focus and zoom do
not work
Fan cannot be activated
There is only limited space available for the upload of your own files. Delete existing files to free
up space.
Motion detection is based on changes in luminance in the image. This means that if there are
sudden changes in the lighting, motion detection may trigger mistakenly. Lower the sensitivity
setting to avoid problems with luminance.
Check that the SD card is not write protected (that is, read only).
Reformat the SD card and then click Mount.
Activate fan and heater to remove possible moisture from dome
In subzero temperatures, function in these hardware parts is suspended until the camera is heated
to approximately 0 °C (32 °F)
In subzero temperatures, function in this hardware part is suspended until the camera is heated to
approximately 0 °C (32 °F)
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