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WD Quick Tester
User Manual
Information furnished by Western Digital is believed to be accurate and reliable. However, no responsibility
is assumed by Western Digital for its use; nor for any infringement of patents or other rights of third parties
which may result from its use. No license is granted by implication or otherwise under any patent or patent
rights of Western Digital. Western Digital reserves the right to change specifications at any time without
notice.
© 2004 Western Digital Technologies, Inc. All rights reserved.
Western Digital is a registered trademark, and WD and the WD logo are trademarks of Western Digital
Technologies, Inc. Other marks may be mentioned herein that belong to other companies.
2779-001003-A01 11/04
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Table of Contents
Related Manuals for Western Digital WD Quick Tester
Summary of Contents for Western Digital WD Quick Tester
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Page 1: User Manual
Information furnished by Western Digital is believed to be accurate and reliable. However, no responsibility is assumed by Western Digital for its use; nor for any infringement of patents or other rights of third parties which may result from its use. No license is granted by implication or otherwise under any patent or patent rights of Western Digital. -
Page 2: Table Of Contents
WD Quick Tester Database ........12... -
Page 3: Important - Read First
Important - Read First Western Digital does not warrant or represent in any way that the WD Quick Tester will function with all make/model EIDE hard drives or identify all faulty drives under test. The WD Quick Tester may not identify and/or fail drives that function intermittently. -
Page 4: Setup
Liquid Crystal Display (LCD). A computer system is not required, but may be used to supply power to the WD Quick Tester and hard drive. WD Quick Tester Kit Contents WD Quick Tester 4-conductor power supply "Y"... -
Page 5: Quick Start Operations
IMPORTANT: The EIDE cable must remain in proper working condition to ensure accurate test results. 3. Check power: The WD Quick Tester uses a standard 12 V, 4-pin connector on a PC power supply. Verify that the connector you are using is in proper working condition. -
Page 6: Testing The Hard Drive
Testing the Hard Drive Jumper Settings For the hard drive to be detected by the WD Quick Tester, the drive must be jumpered according to the manufacturer’s instructions. Verify that the jumper settings on the hard drive are supported by the WD Quick Tester. -
Page 7: Leds
LEDs The WD Quick Tester features two LED indicators on the front for user notification. When lit, either or both LEDs denote a particular status. Indicates Failure Green Requested task completed successfully Red and Green Requires user action Quick Start Guide Label The Quick Start Guide label is located on the back of the WD Quick Tester. -
Page 8: Main Menu
Initialization Process The initialization process is the same for all four drive-related functions. The initialization process for the WD Quick Tester performs the following: 1. Checks if a drive is connected. 2. Checks if the drive is configured properly as a Single drive. -
Page 9: Full Drive Test
LED. DO NOT return a drive for repair if it passed the test. If the drive fails at any point in the testing, the WD Quick Tester attempts to spin down the drive and notifies the user. If the drive failed for user-induced handling damage, DO NOT return the drive for warranty repair. -
Page 10: Drive Failure Notification
Record this data for future reference (see page 15 for a list of error code definitions). The WD Quick Tester has the ability to detect if the failing drive is a Western Digital model that supports proprietary features. These features can determine if the failure was caused by customer handling. -
Page 11: Full Drive Erase
However, in some instances, a Full Erase may be desired. Newer Western Digital hard drives incorporate features which allow this process to be completed much quicker than older Western Digital or other make hard drives. Erase speed will vary depending on the drive features: Feature... -
Page 12: Utility Menu
This is a sub-menu that is used to manage the database and upload the saved data to a PC. Test Data Ops provides the following choices: Upload Test Data: Instructs the WD Quick Tester user to upload the database to a computing device attached to the other end of the serial cable. -
Page 13: Comm Settings
6. At this point you can repeat the same procedures mentioned above to change minutes, seconds, month, day or year. Comm Settings Use this option to set and view the Upload Baud Rate. Values supported are 1,200 (default), 9,600, and 19,200 baud. The View Cur Baud displays the current baud rate selected. -
Page 14: Appendix
Appendix WD Quick Tester Database The database is a flat file structure used to store test data from each drive tested, up to 100 test records. It provides the user a simple way to store information and upload the data to a computing device for processing. -
Page 15: Collecting Data To A Desktop Or Laptop System
4. Attach the programming cable to both the WD Quick Tester and a Windows 98 or greater system serial port. 5. Apply power (note that the LCD shows solid black characters on the top line). -
Page 16: Battery Replacement
Battery Replacement The WD Quick Tester uses a 3V coin-sized lithium battery to power the SRAM during times of inactivity. The battery life is between 1.5 to 2.0 years. It will function without a battery but the data and time will not be accurate and any test data stored in the internal database will be lost when power is removed. -
Page 17: Error Code Description
Error Code Description Table 1: Main Test Codes Code Test 0001 QUICK TEST 0002 FULL TEST 0003 QUICK ERASE 0004 FULL ERASE Table 2: Subtest Codes Code Subtest 0000 ALL SUBTESTS PASSED 0001 INITIALIZATION 0002 CABLE TEST 0003 IDENTIFY DRIVE SEQUENCE 0004 CHECK/ENABLE SMART 0005... -
Page 18: Table 3: Specific Error Codes (Continued)
Table 3: Specific Error Codes (continued) Code Test 0556 SERVO 1 0557 SERVO 2-9 0558 SERVO 10+ 0580 Missing Interrupt 0581 Write Fault 0582 Drive Not Ready 0584 Diag Command Error 0585 Busy Timeout 0586 DRQ Timeout 0599 Other Failure 0700 Exceeded maximum ECC errors APPENDIX - 16... -
Page 19: Wd Service And Support
Service and Support Options - Look up available service and support options in your region. Contact Support - Contact a support representative by e-mail. When contacting WD for support, have your Western Digital product serial number, system hardware, and software versions available. support.wdc.com www.westerndigital.com...