Motorola V300 User Manual page 46

Problem
I cannot
send/receive
calls.
My phone has
poor reception
and drops
calls.
I cannot hear
others on my
phone.
I cannot open
my text
message
inbox.
How do I see
the calls I sent
or received?
My phone will
not send
voicemail
commands,
passwords, or
other codes.
44
Solution
Make sure that you have a phone
signal (the signal strength
indicator should have at least 1
segment showing). Avoid
electrical or radio interference,
and obstructions such as bridges,
parking garages, or tall buildings.
Your phone also may have the
Call Barring feature turned on. If you
know the unlock code, you can
change this setting in the security
M > Settings > Security).
menu (
Also, check to be sure your SIM
card is installed and working.
Make sure that your antenna is
not bent or damaged.
Also, make sure you have a phone
signal (the signal strength
indicator should have at least 1
segment showing). Stay clear of
any obstructions such as bridges,
parking garages, or tall buildings.
While on a call, press the upper
volume key. Your phone display
should show the volume
increasing.
Also, make sure that your phone's
earpiece is not blocked by its
carrying case.
Before you can use text
messages, you must set up the
message inbox (see your Start
Here guide).
To see the most recent calls you
dialed or received:
M > Recent Calls
> Received Calls or
Dialed Calls
You must send PIN codes and
passwords as DTMF tones while
on a call. You can set your
phone's DTMF tones to be Long,
Short, or Off. If you have trouble
sending numbers, try changing
the DTMF setting.
1 From the home screen, press:
M > Settings > Initial Setup
> DTMF
S
to scroll to Long or
2 Press
Short.
3 Press SELECT (
+
) to select it.
Problem Solution
Use the Contrast feature to change
My phone's
display is too the level of contrast in your display
dark. (see your Start Here guide).
You can also use the Backlight
feature to change the length of
time that the display backlight
stays on (see your Start Here
guide).
My battery Your battery's performance is
didn't last as affected by charge time, feature
long as I use, temperature changes,
expected. backlight use, and other factors.
What can I do For tips on extending battery life,
to extend see your Start Here guide.
battery life?
I am unable to Try moving to a quieter location to
record a voice make your voice recording. Hold
note, voice the phone about 4 inches (10
name, or voice centimeters) from your mouth,
shortcut and speak directly into the phone
in a normal tone of voice.
My TTY device Your phone must be set to a TTY
doesn't work mode for the phone to detect your
with my TTY device (see your Start Here
phone. guide).
I plugged the The beep indicates that you are
data cable into set up correctly. If you did not hear
my phone but a beep, make sure that both ends
my phone did of the data cable are
not beep. How connected—the smaller end to
do I know if your phone and the larger end to
the data cable your computer.
is ready to go?
Also, your computer may have
deactivated the port to save
power. Try opening an application
that uses the port, like a fax or
dial-up application, to
automatically activate the port.
My phone Some wireless networks may not
beeped when I support data or fax transmission.
attached the If you are roaming on an
data cable, but unfamiliar network, this may be
my data and the case.
fax
Also, remember that data and fax
applications
transmission usually requires a
do not work.
subscription. Call your service
provider for more information.