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Customer Support
Your service provider's customer support
department may be accessible directly from your
phone when you dial a number, such as *611
(check with your service provider). They can
answer questions about your phone, phone bill,
call coverage area, and specific features available
to you, such as call forwarding or voicemail. For
questions about the phone features, refer to the
materials provided with your phone, or visit
www.kyocera-wireless.com
For additional questions, you may contact the
Kyocera Wireless Corp. Customer Care Center in
any of the following ways:
•
www.kyocera-wireless.com
Web site:
•
Email: phone-help@kyocera-wireless.com.
•
Phone: 1-800-349-4478 (U.S. and Canada) or
1-858-882-1401.
•
Customer support phone numbers are also
available in the following countries:
–
India: 1-600-121214 or 0124-284-5000
–
Puerto Rico: 1-866-664-6443
Before requesting support, please try to
reproduce and isolate the problem. When you
contact the Customer Care Center, be ready to
provide the following information:
•
The name of your service provider.
66
.
.
•
The actual error message or problem
you are experiencing.
•
The steps you took to reproduce the problem.
•
The phone's mobile equipment
identifier (MEID).
Note: From
Phone Info
MEID
down to
. The 18-digit number is the MEID
number. If your phone uses an electronic service
ESN
number (ESN),
replaces
Qualified Service
If the problem with your phone persists, return
the phone with all accessories and packaging to
the dealer for qualified service.
Phone Accessories
To shop for phone accessories, visit
www.kyocera-wireless.com/store
also call us at 800-349-4188 (U.S.A. only)
or 858-882-1410.
Become a Product Evaluator
To participate in the testing and evaluation
of Kyocera Wireless Corp. products,
including cellular or PCS phones, visit
beta.kyocera-wireless.com
Build Info
, select
. Scroll
MEID
.
. You may
.
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