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The troubleshooting guide is designed to help you. If problems continue,
please contact your local customer support hot line. See your registration
card for help line contact details.
For Windows® Users:
Symptom
I receive an error message
when
I
am
installing
"Polaroid PDC 3370 Camera
Driver".
I cannot upload images to my
computer.
I cannot run the "Polaroid
PDC 3370 Camera Driver".
My CD Installation wizard
does not work.
Images do not show on TV.
TV out (optional with the docking station)
Symptom
Images do not display in
colour on TV.
Polaroid PDC 3370 Digital Camera User Guide
www.polaroid-digital.com
9 Troubleshooting Problems
Problem
"Polaroid PDC 3370 Camera
Driver" does not load.
Connection failure.
Camera Driver is not installed.
Conflict with another camera
driver or capture device.
The
auto
installation
switched off or The CD-ROM is
disconnected.
Video cable is not connected
correctly.
Problem
Wrong system selection.
Shut down all other applications and attempt
to reinstall the driver.
Check to see if the USB controller in your
BIOS if it is activated. If this does not work
contact
your
national
representative, refer to the instruction manual
included with your PC.
Check all cable connections are secured.
You need to install the camera driver for
Windows 98SE systems.
If you have another camera installed on your
computer, remove it and it's driver completely
from your system to avoid conflicting with it.
Go to the computer desktop. Right click
file
is
on
"My
Computer".
Select "Device Manager". Double click on
"CD_ROM", double click on "CD-R (normally
the manufacturer's name. Click on "Settings".
Ensure both "Auto insert notification" and the
"disconnect" are ticked. If you change the
settings the computer will ask you to restart
your PC. Click "Yes".
Make sure the video cable is connected to the
TV "Video In" socket.
Solution
Change to NTSC or PAL.
PC
Solution
customer
support
Click
"Properties".
57
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